Emporio Cancun Optional All Inclusive

4.0 star property
Beachfront resort with calming spa services
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emporio Cancun Optional All Inclusive

Aerial view
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
Standard Room
3 restaurants, breakfast, lunch, dinner served; international cuisine
Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View | View from room

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Room service
    Room service
The price is AU$243
includes taxes & fees
15 Dec - 16 Dec

Explore the area

Map
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Maya Museum of Cancun
    1 min walk
  • Iberostar Cancun Golf Course
    7 min walk
  • Oasis Arena
    9 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    16 min drive

Room options

Deluxe Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
TV
Sofa bed
Separate bedroom
Rainfall showerhead
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 40 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View

Highlights

Air conditioning
TV
Separate bedroom
Separate bath and shower
Private bathroom
Eco-friendly toiletries
Hairdryer
Rainfall showerhead
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Double Room, Partial Ocean View

Highlights

Air conditioning
TV
Rainfall showerhead
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Cable channels
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Doble Room Oceanfront

Highlights

Air conditioning
TV
Rainfall showerhead
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Cable channels
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

Highlights

Air conditioning
TV
Sofa bed
Separate bedroom
Rainfall showerhead
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Swim up King Oceanfront Only Adults

Highlights

Balcony
Private pool
Air conditioning
TV
Rainfall showerhead
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Swim up Double Oceanfront Only Adults

Highlights

Balcony
Private pool
Air conditioning
TV
Rainfall showerhead
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room

Highlights

Air conditioning
TV
Rainfall showerhead
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Cable channels
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Room Premium With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite Deluxe With Beach View

  • Beach view
  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Room Deluxe

  • Sleeps 4
  • 2 Double Beds

Room Deluxe With Beach View

  • Beach view
  • Sleeps 4
  • 2 Double Beds

Room Deluxe With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Suite Premium With Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

About the area

Cancun

At Emporio Cancun Optional All Inclusive you'll be 0.6 km (0.3 mi) from Iberostar Cancun Golf Course and 2 km (1.2 mi) from Delfines Beach. Highlights at this beachfront resort include 3 restaurants, 2 poolside bars and an outdoor swimming pool. .The restaurant, CúA Culinary Artisans, serves international cuisine and is open for breakfast, lunch and dinner. Legacy Room is the resort's own sports bar. Spend the day at the beach and enjoy the on-site 24-hour gym, kids' swimming pool and waterslide. Added amenities include Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and noon. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Zona Hotelera resort include La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

What's nearby

  • Maya Museum of Cancun - 1 min walk - 0.1 km
  • Iberostar Cancun Golf Course - 7 min walk - 0.6 km
  • Aquaworld - 16 min walk - 1.4 km
  • El Rey Ruins - 3 min drive - 2.3 km
  • Delfines Beach - 4 min drive - 3.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive

Restaurants

  • ‪Hotel Emporio Cancun - ‬4 min walk
  • ‪Tun-kul - ‬4 min walk
  • ‪El Maguey, Restaurant - ‬12 min walk
  • ‪Market Place - ‬9 min walk
  • ‪MakiTaco - ‬9 min walk

About this property

Emporio Cancun Optional All Inclusive

Beachfront resort with calming spa services
Some rates at Emporio Cancun Optional All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Emporio Cancun Optional All Inclusive offers its guests a kids' pool, an outdoor pool, a waterslide, and a 24-hour fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have WiFi for a fee.

Event space at this resort measures 8288 square feet (770 square metres) and includes conference space. Spa services, a terrace, and an arcade/games room are also featured at Emporio Cancun Optional All Inclusive. Limited free parking is available on a first-come, first-served basis.

This 4-star Cancun resort is smoke free.

  • 450 guestrooms or units
  • 9 levels
  • 12 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 8288 sq ft of conference space
  • 770 sq. m of conference space
  • Built in 1983
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Swim-up bar
Emporio Cancun Optional All Inclusive offers 450 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with cable channels.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 495 for adults and MXN 320 for children
  • 2 poolside bars
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bacoli Trattoria
  • CúA Culinary Artisans
  • Legacy Room
  • Sunset Grill

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • 8,288 square feet of conference space

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 9 floors
  • Banquet hall
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 1800

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Cancun Optional All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 495 for adults and from MXN 320 for children
  • Fee for in-room wireless Internet: MXN 0 per day (rates may vary)
  • Fee for wireless Internet in public areas: MXN 0 per day (rates may vary)
  • Late check-out fee: MXN 1800 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort

Frequently asked questions

What is the cancellation policy at Emporio Cancun Optional All Inclusive?

Emporio Cancun Optional All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Emporio Cancun Optional All Inclusive?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Emporio Cancun Optional All Inclusive on 15 Dec 2024 start from AU$236.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Emporio Cancun Optional All Inclusive?

Yep, Emporio Cancun Optional All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Emporio Cancun Optional All Inclusive?

The closest beach to Emporio Cancun Optional All Inclusive is Delfines Beach (1.3 km).

Is there a spa on site at Emporio Cancun Optional All Inclusive?

There's no onsite spa, but this property does offer services like massages.

Does Emporio Cancun Optional All Inclusive have a pool?

Yep, and guests love it! Emporio Cancun Optional All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 8:00 AM to 10:00 PM.

Does Emporio Cancun Optional All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Emporio Cancun Optional All Inclusive?

Emporio Cancun Optional All Inclusive features 2 poolside bars, an outdoor pool and 3 restaurants.

Does Emporio Cancun Optional All Inclusive serve breakfast?

You bet, buffet breakfast is offered daily between 7:00 AM and noon.

Is there a free airport shuttle available at Emporio Cancun Optional All Inclusive?

No, Emporio Cancun Optional All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Emporio Cancun Optional All Inclusive?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Emporio Cancun Optional All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Emporio Cancun Optional All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Emporio Cancun Optional All Inclusive?

There isn't one on site, but Iberostar Cancun Golf Course is a short 7-minute walk away.

Emporio Cancun Optional All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 684 out of 1437 reviews" "
Rating 8 - Good. 308 out of 1437 reviews" "
Rating 6 - Okay. 186 out of 1437 reviews" "
Rating 4 - Poor. 111 out of 1437 reviews" "
Rating 2 - Terrible. 148 out of 1437 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

MONICA

Disliked: Cleanliness
Lobby was extremely hot, no AC or fans. when we arrived the receptionist that checked us in wasn't very friendly and looked as if she was in a bad mood. when we got to our room the bathroom was dirty and toilet had pubic hair and it was not cleaned. good thing i travel with travel size cleaning products, shower was also dirty and the desk chair had mold, we had to remind them several times to remove the chair because my daughter has asthma. the vents were full of dust mites and we also had to clean that ourselves. food was not good at all and especially at CUA, it was so hot in there that it was just so uncomfortable to even try and enjoy our food. Not to mention the "aguas frescas" weren't even fresh, they were powdered. Hotel looked much prettier in pictures. i dont thing ill be recommending this hotel to anyone.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff is so amazing and professional. They were always one step beyond. Specially Daisy at the Restaurant.
Stayed 4 nights in Aug 2024

8/10 Good

Deisy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Aug 2024

2/10 Terrible

Gerard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Natanael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally awesome! No complaints! Described as a family resort, but it does have an adults only pool/bar section. You hardly ever even see the kids/families. Lots of great night entertainment, dancers, singers etc.
Stayed 5 nights in Aug 2024

8/10 Good

janelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay! The staff is very friendly. Had breakfast Cua and few things from snack bar by the pool, food at those 2 places were good 👍 the rooms were nice!
Stayed 8 nights in Jul 2024

8/10 Good

MICHELLE, Houston

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Aug 2024

10/10 Excellent

Eliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort! Second time coming back! One of the better priced resorts in Cancun and it’s beautiful!
Stayed 3 nights in Aug 2024

2/10 Terrible

Tamika

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was awful! First off it took me 1 whole hour to check in! Got to the room and it smelled like mildew. The floor was dirty had sand on it and the comforter was not clean either. I called the front desk and they politely moved me to another room which was not any better but the smell was not as bad. I reserved a swim up room thinking it would just be for me and my husband and kinda secluded from others but to find out others were in the swim up pool with there kids! The pool was dirty full of sand as well. The swim up bar was only opened on one side of the bar. The waiter advised the side we were sitting on was closed. Tried getting sleep after 1am and all we heard was yelling and hollering until 2-3am every night while we were there! The food was horrible, the drinks were not strong this hotel ruined my entire trip! I will never stay here again!
Stayed 3 nights in Aug 2024

10/10 Excellent

John A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Anahi Yanez

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Aug 2024

8/10 Good

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

4/10 Poor

Yahiriama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older resort with a few minor maintenance needs (a broken light in one walkway, an out of service elevator that was fixed within 2 days, etc.) BUT they keep the grounds immaculately clean and the service is phenomenal! Love being able to walk out onto the beach, walk down to the road and catch a ride or take the bus into town. Great options for families (huge pool, play areas, etc.) but also a private Adults Only area with pool and swim up bar!
Stayed 3 nights in Jul 2024

6/10 Okay

Sriraman

Disliked: Cleanliness, staff & service
I’m disappointed at the room service. I had to call daily to get the room cleaned, new towels, and bed made.
Stayed 7 nights in Jul 2024

10/10 Excellent

Diala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is amazing
Stayed 4 nights in Aug 2024

10/10 Excellent

Juan carlos

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Ernesto

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Really poor with a/c they really need a renovation in the hotel I won’t recommend for the much they charge
Stayed 4 nights in Aug 2024

6/10 Okay

Victor hugo

Liked: Cleanliness, property conditions & facilities
Hotel and everything it was good the only thing was the room service take too long to take your the food to the room also drinks it wasn't all that
Stayed 5 nights in Aug 2024

6/10 Okay

Carlo

Travelled with family
Liked: Cleanliness, amenities
Good property overall. Wished the AC worked better. Had smelly/moldy/wet pillows on the bed the night of check in. Requested new pillows and linen. Overall good property and nice pools with perfect beach access.
Stayed 5 nights in Aug 2024

8/10 Good

ASLI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort I was ataying in had a problem with AC so I stayed at Emporio one night. The room was very nice. I woke up with a noise coming from the construction on next to the hotel which was right next to my room. This is August 2024. They have a few pools. They look nice. I was very impressed when I went to the beach. Amazingly clean ocean with white sand. No big stone blocks, small rocks or shells like where I was originally staying. I didn't eat there so I don't know about the food. Since the beach is the most important thing for me, I'd definitely stay at Emporio or the hotels next to it to enjoy the amazing beach.
Stayed 1 night in Aug 2024

8/10 Good

maria vianey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was good, the rooms are spacious and the beach is beautiful. The check in process was long! And the lady helping us was not nice, left a bad impression. I dont know if I'd stay here again, customer service is important to me, if it weren't for my bad experience I'd probably fo back.
Stayed 3 nights in Jul 2024

8/10 Good

Cristian Karen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our room was not ready at check on time but we got to go eat which was awesome! We got an awesome room but it was not clean. There was hair in shower and a bottle cap in the corner. Now everything else was amazing.
Stayed 3 nights in Aug 2024

4/10 Poor

Matthew

Stayed 1 night in Aug 2024