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Arco Maya

2.0 star property
Hostel with free parking, a short walk to Plaza 28
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arco Maya

Pool
Standard Room
Pool
Lobby sitting area
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Retorno Marañón #31 SM 25 MZA 23 LT 01, Cancun, QROO, 77509
  • Las Palapas Park
    8 min walk
  • Plaza 28
    8 min walk
  • Mercado 23
    14 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    20 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
  • 17 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
  • 42 sq m
  • Sleeps 6
  • 3 Queen Beds

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About the area

Cancun

At Arco Maya you'll be within just a 10-minute stroll of Plaza 28 and Las Palapas Park. Highlights at this hostel include free in-room WiFi. .This hostel has free WiFi in public areas, a 24-hour front desk and a games room. Additionally, you'll find a terrace, a computer station and express check-in. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Downtown Cancun hostel include Plaza Las Americas and Puerto Cancun Marina Town Center.
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What's nearby

  • Las Palapas Park - 8 min walk
  • Plaza 28 - 8 min walk
  • Benito Juarez Municipal Building - 14 min walk
  • Plaza Las Americas - 3 min drive
  • Puerto Cancun Marina Town Center - 5 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪Pescaditos - ‬3 min walk
  • ‪Comida Mexicana, Mariscos y Más - ‬9 min walk
  • ‪Carl's Jr. - ‬5 min walk
  • ‪Bao Vegan - ‬5 min walk
  • ‪100% Natural - ‬5 min walk

About this property

Arco Maya

Hostel with free parking, a short walk to Plaza 28
As a guest of Arco Maya, you'll find a terrace, an arcade/games room, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. Arco Maya also features express check-in and express check-out. Free self parking is available.

Smoking is allowed in designated areas at this Cancun hostel.

  • 17 guestrooms or units
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Computer for guest use
  • Smoking in designated areas
Arco Maya offers 17 air-conditioned accommodations, with a ceiling fan. Satellite televisions are provided.

Bathrooms include a shower. This Cancun hostel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Arco Maya

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.

We should mention

  • There is limited hot water on site.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Arco Maya
Arco Maya Cancun
Capital O Arco Maya
Arco Maya Guesthouse
Hostal Arco Maya Hostel
Arco Maya Guesthouse Cancun

Frequently asked questions

What is the cancellation policy at Arco Maya?

Arco Maya offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Arco Maya?

Yep, Arco Maya has a free self car park.

Are there any beaches close to Arco Maya?

The closest beach to Arco Maya is Playa Tortugas (4.4 km).

Does Arco Maya have a pool?

Arco Maya has a pool.

Is there a free airport shuttle available at Arco Maya?

No, Arco Maya does not offer an airport shuttle service.

What time are check-in & check-out at Arco Maya?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Arco Maya?

No, pets and service animals are not allowed.

Arco Maya Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 2 out of 8 reviews" "

8.6/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Martin, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very inexpensive. It was located in the city, not the glitzy hotel strip near the beach.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk really helped me out by arranging a taxi in the middle of the night for me to make my flight.
Stayed 1 night in Feb 2020

2/10 Terrible

Maohnri

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Me cambiaron de hotel
Nos cambiaron de hotel a Hotel Farallón In, instalaciones pésimas, muy pequeño, no tienen protocolos de salubridad no me gusto para nada no estancia ahí
Stayed 2 nights in Dec 2020

2/10 Terrible

Ma. Yolanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No tuve estadía el hotel desde hace meses está cerr
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great location. Close to the ADO Terminal. Nice room with balcony. Bed was really hard with metal springs. Could be more comfortable. Very small bathroom. Good for one night if you do not plan to stay long in Cancun.
Stayed 1 night in Mar 2020

8/10 Good

Maribel

Liked: Cleanliness
El lugar me pareció bien en general,solo hubo un detalle,al dejar mis llaves de la habitación para el aseo,regresé en la noche y el servicio se las llevó a su casa particular,lo cual tuvimos que esperar a que regresaran las llaves y nosotros estábamos muy cansados.
Stayed 2 nights in Dec 2019

10/10 Excellent

Jana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir hatten eine Tolle Zeit.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019