InterContinental Presidente Cancun Resort, an IHG Hotel (Cancun, MEX): Reviews & Deals from AU$526

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Luxury resort on the beach, with 2 outdoor pools

Dates

February 2025

March 2025

On the beach, white sand, beach umbrellas, beach towels

2 outdoor pools, pool cabanas (surcharge), pool umbrellas

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool

Bar

Hot tub

Pet-friendly

Breakfast available

Room service

includes taxes & fees

3 Feb - 4 Feb

Explore the area

Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500

Plaza Caracol Mall
‪9 min walk‬
Cancun Golf Club at Pok Ta Pok
‪11 min walk‬
Cancun Convention Center
‪13 min walk‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪29 min drive‬

Room options

Signature Suite, 1 King Bed, Oceanfront

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Tempur-Pedic bed

154 sq m
Partial sea view
Sleeps 3
1 King Bed

Free toiletries, hair dryer, dressing gowns, slippers

Club Room, 1 King Bed (Signature)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Tempur-Pedic bed

60 sq m
Partial sea view
Sleeps 3
1 King Bed

Deluxe Suite (Intercontinental)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Tempur-Pedic bed

60 sq m
Sleeps 2
1 Single Bed

Classic Room, 1 King Bed, Lagoon View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Tempur-Pedic bed

34 sq m
Lagoon view
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible

Highlights

Terrace

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Down duvet

34 sq m
Sleeps 3
1 King Bed

Classic Room, 2 Queen Beds

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Tempur-Pedic bed

34 sq m
Sleeps 4
2 Queen Beds

Classic Room, 2 Queen Beds, Lagoon View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Tempur-Pedic bed

34 sq m
Lagoon view
Sleeps 4
2 Queen Beds

Classic Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Tempur-Pedic bed

34 sq m
Sleeps 2
1 Single Bed

Room, 2 Queen Beds, Accessible

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Tempur-Pedic bed

34 sq m
Sleeps 4
2 Queen Beds

Classic Room, 1 King Bed, Ocean View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Tempur-Pedic bed

34 sq m
Ocean view
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Club lounge access (Lagoon View)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Tempur-Pedic bed

34 sq m
Lagoon view
Sleeps 4
1 King Bed

Club Suite, 2 Queen Beds, Ocean View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Tempur-Pedic bed

60 sq m
Ocean view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Accessible, Club lounge access (Lagoon View)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Tempur-Pedic bed

34 sq m
Lagoon view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Ocean View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Tempur-Pedic bed

34 sq m
Ocean view
Sleeps 4
2 Queen Beds

Club Room, 2 Queen Beds (Signature)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Tempur-Pedic bed

60 sq m
Partial ocean view
Sleeps 4
2 Queen Beds

Presidential Suite, 1 King Bed (Coral)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Tempur-Pedic bed

200 sq m
Sea view
Sleeps 3
1 King Bed

Suite, 1 King Bed, Terrace, Lagoon View

Highlights

Terrace

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Down duvet

65 sq m
Lagoon view
Sleeps 2
1 King Bed

Suite, 1 King Bed, Terrace, Ocean View

Highlights

Terrace

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Down duvet

65 sq m
Ocean view
Sleeps 2
1 King Bed

Classic Room, 1 King Bed

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Tempur-Pedic bed

34 sq m
Sleeps 2
1 King Bed

Club Room, 2 Queen Beds, Terrace, Ocean View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Tempur-Pedic bed

60 sq m
Ocean view
Sleeps 4
2 Queen Beds

Suite, 1 King Bed, Oceanfront

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Tempur-Pedic bed

60 sq m
Sleeps 3
1 King Bed

Club Room, 1 King Bed, Terrace, Ocean View

Highlights

Terrace

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Down duvet

60 sq m
Sea view
Sleeps 4
1 King Bed

Club Suite, 1 King Bed, Ocean View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Tempur-Pedic bed

60 sq m
Ocean view
Sleeps 3
1 King Bed

Similar properties

Pool

Hot tub

Spa

Kids pool

for 1 room

includes taxes & fees

5 Feb - 6 Feb

About the area

Cancun

A luxury stay in Cancun awaits you at InterContinental Presidente Cancun Resort, an IHG Hotel. Within a 30-minute stroll, you'll find Cancun Convention Center and Tortuga Beach. Highlights at this beachfront resort include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include beachside massages, body wraps and mani/pedis. Deck Bar is the resort's own bar. Spend the day at the beach where you'll find umbrellas, and enjoy the 5 hot tubs and 24-hour gym. 8142 square feet (756 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also free self parking, along with the convenience of car rentals on site. .With a stay at this 5-property class Zona Hotelera resort, you'll be 2.8 km (1.8 mi) from Langosta Beach and 4.2 km (2.6 mi) from La Isla Shopping Mall.

View more Resorts in Cancun

What's nearby

Cancun Convention Center - 13 min walk
Forum Beach - 17 min walk
Tortuga Beach - 2 min drive
Langosta Beach - 3 min drive
La Isla Shopping Mall - 7 min drive

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive

Restaurants

‪Club InterContinental - ‬1 min walk
‪Starbucks - ‬10 min walk
‪Lounge 24 - ‬8 min walk
‪Lobby Bar - ‬8 min walk
‪Los de Pescado - ‬4 min walk

About this property

InterContinental Presidente Cancun Resort, an IHG Hotel

Luxury resort on the beach, with 2 outdoor pools

Enjoy the umbrellas and beach club on site (surcharge) for a relaxing day at the beach. At InterContinental Presidente Cancun Resort, an IHG Hotel, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi and wired Internet. This luxury resort also offers a 24-hour fitness centre, a garden and a terrace. Free self parking is available.

This 5-star Cancun resort is smoke free.

300 guestrooms or units

2 buildings

3 dining venues

8142 sq ft of conference space

756 sq. m of conference space

Built in 1979

Deli

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Business facilities

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

Gift shop

Beauty salon

Television in lobby

On-site shopping

Lift

No smoking on site

Bar or lounge

Bar on the beach

InterContinental Presidente Cancun Resort, an IHG Hotel offers 300 accommodations with minibars and a safe. Tempur-Pedic beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with satellite channels and pay-per-view films.

Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs.

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 30 for adults and USD 14 for children
3 restaurants
A bar/lounge
A beach bar
Snack bar/deli

Restaurants on site

Café Urbano
Deck Bar
El caribeño
Epicentro
Le Cap

Things to do

2 outdoor pools
24-hour gym
5 spa tubs
Beach club
Bicycle rentals
Ecotours
Full-service spa
Playground
Shopping centre
TV in common areas

Family friendly

2 outdoor pools
Free cot
In-room babysitting
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

5 meeting rooms
8,142 square feet of conference space
Business centre

Outdoors

Beach towels
Beach umbrellas
Garden
On the bay
On the beach
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Body scrubs
Body wraps
Facials
In-room massages
Manicures/pedicures

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in hallways
Lift
Low-height bed
Low-height counter and sink
Low-height desk
Low-height door lock
Low-height view port in door
Pool access ramp on site
Pool hoist on site
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways

Room amenities

Bedroom

Blackout drapes
Down comforter
Free cot
Hypo-allergenic bedding
Premium bedding
Tempur-Pedic mattress

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

42-inch flat-screen TV with satellite channels
Pay films

Food and drink

24-hour room service
Coffee/tea maker
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets: USD 50 per pet, per stay
Only dogs and cats are allowed
Maximum 2 (weight limit: 20 lb per pet)
Pets cannot be left unattended
Food and water bowls and litter trays are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: USD 4.57 per accommodation, per night
Resort fee: USD 12 per accommodation, per night

The resort fee includes:

Beach access
Beach loungers
Beach towels
Business centre/computer access
Concierge service
Fitness centre access
Health club access
Housekeeping
In-room bottled water
In-room coffee
In-room safe
Pool access
Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately USD 30 for adults and from USD 14 for children
Pet fee: USD 50 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun InterContinental

Cancun InterContinental Presidente Resort

InterContinental Cancun Resort

InterContinental Presidente Cancun

InterContinental Presidente Cancun Resort

InterContinental Presidente Resort

InterContinental Presidente Resort Cancun

Presidente Cancun Resort InterContinental

Presidente InterContinental Resort Cancun

Presidente Resort Cancun

Intercontinental Presidente Cancun Hotel Cancun

InterContinental Presidente

Intercontinental Cancun

Frequently asked questions

What is the cancellation policy at InterContinental Presidente Cancun Resort, an IHG Hotel?

InterContinental Presidente Cancun Resort, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Presidente Cancun Resort, an IHG Hotel?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at InterContinental Presidente Cancun Resort, an IHG Hotel on 3 Feb 2025 start from AU$499.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Presidente Cancun Resort, an IHG Hotel?

Yep, InterContinental Presidente Cancun Resort, an IHG Hotel has a free self car park.

Are there any beaches close to InterContinental Presidente Cancun Resort, an IHG Hotel?

Yep, InterContinental Presidente Cancun Resort, an IHG Hotel is a short 17-minute walk from Forum Beach.

Is there a spa on site at InterContinental Presidente Cancun Resort, an IHG Hotel?

Yep, there is an onsite spa at InterContinental Presidente Cancun Resort, an IHG Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does InterContinental Presidente Cancun Resort, an IHG Hotel have a pool?

Yep, and guests love it! InterContinental Presidente Cancun Resort, an IHG Hotel has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at InterContinental Presidente Cancun Resort, an IHG Hotel?

InterContinental Presidente Cancun Resort, an IHG Hotel features 2 outdoor pools, 5 hot tubs and 3 restaurants. All guestrooms come with Tempur-Pedic beds, premium bedding and 24-hour room service.

What makes InterContinental Presidente Cancun Resort, an IHG Hotel a romantic place to stay?

Beachfront dining and romance packages, as well as comfy beds and massage services available in the guestrooms, help set the scene for a romantic weekend at InterContinental Presidente Cancun Resort, an IHG Hotel.

Is InterContinental Presidente Cancun Resort, an IHG Hotel family-friendly?

You bet! With amenities such as a playground and 2 outdoor pools, as well as childcare services and free infant beds in the guestrooms, it's no surprise that InterContinental Presidente Cancun Resort, an IHG Hotel is a hit with families.

Does InterContinental Presidente Cancun Resort, an IHG Hotel serve breakfast?

You bet, our visitors highly rate the buffet breakfast here! Offered daily from 6:30 AM to 11:30 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at InterContinental Presidente Cancun Resort, an IHG Hotel?

No, InterContinental Presidente Cancun Resort, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Presidente Cancun Resort, an IHG Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Presidente Cancun Resort, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at InterContinental Presidente Cancun Resort, an IHG Hotel?

Cats and dogs are welcome at InterContinental Presidente Cancun Resort, an IHG Hotel, with food and water bowls and litter trays on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 9 kg per pet.

Is there a golf course on site at InterContinental Presidente Cancun Resort, an IHG Hotel?

There isn't one on site, but Cancun Golf Club at Pok Ta Pok is a short 11-minute walk away.

InterContinental Presidente Cancun Resort, an IHG Hotel Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Priya

Travelled with family and small children

21 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect place ever ,staffing amazing very helpful

Stayed 3 nights in Oct 2024

10/10 Excellent

Victoria

Travelled with partner

15 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super friendly staff, nice facilities, good food, everything was great!

Stayed 5 nights in Oct 2024

10/10 Excellent

Edson

Travelled with pets, Travelled with partner

14 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay!

Stayed 2 nights in Oct 2024

2/10 Terrible

Jacqueline

13 Oct 2024

Stayed 7 nights in Sep 2024

2/10 Terrible

Vano

8 Oct 2024

Stayed 4 nights in Sep 2024

10/10 Excellent

Joshua

7 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Make sure they charge you in Peso and not USD when paying with card. Money exchange is across the street. It was a great hotel and very fun to explore. Every meal on property is roughly $35-$50 /person /meal.

Stayed 5 nights in Sep 2024

8/10 Good

TRINIDAD, SUGAR LAND

6 Oct 2024

Stayed 4 nights in Sep 2024

4/10 Poor

Edgardo

3 Oct 2024

Stayed 1 night in Sep 2024

10/10 Excellent

John, Austin

29 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were friendly and they took care of us. The housekeeping was top notch. The small details that we were not expecting brought a smile to us both. The property & staff I give a 5 star rating!

Stayed 8 nights in Sep 2024

10/10 Excellent

JeanPaul

Travelled with family

23 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super relaxing, clean, great pool and beach. Even better service. 10/10

Stayed 3 nights in Sep 2024

4/10 Poor

CRISTIAN

Travelled with partner

20 Sept 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

The shower has no hot water for 3 days the sink will not drain very very noisy on hallways basically like you stay in the lobby not recommend this hotel

Stayed 7 nights in Sep 2024

10/10 Excellent

Cecilia

19 Sept 2024

Stayed 7 nights in Aug 2024

8/10 Good

Maru

Travelled with partner

17 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was excellent, but we could hear all the people walking in the aisle to and from their rooms with and without luggage, too noisy. Need better doors with noise reduction.

Stayed 2 nights in Sep 2024

10/10 Excellent

Heidi

15 Sept 2024

Stayed 8 nights in Sep 2024

10/10 Excellent

Ifeoluwa victor

Travelled with group

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The entrance was amazing and it’s overall beauty was intriguing

Stayed 3 nights in Aug 2024

10/10 Excellent

Jose

Travelled with family

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is our second time to stay at El Presidente. Our experience on both occasions has been awesome! Their service especially at the Sunshine Club has been what we have been coming back for. Happy to say our children sort of grew up in this hotel with memories of Cancun vacations..We also enjoy that this is a smaller hotel that doesnt get crazy busy during meal times.

Stayed 6 nights in Aug 2024

10/10 Excellent

Gavriel

11 Sept 2024

Stayed 7 nights in Aug 2024

10/10 Excellent

Daryle D

Travelled with family

9 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

ACCESSIBLE AND CONVENIENT

Stayed 3 nights in Sep 2024

10/10 Excellent

Virginia

Travelled with partner

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel has a great beach and the dinner options were excellent.

Stayed 3 nights in Aug 2024

10/10 Excellent

Faisal

Travelled with family

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I would give the property one suggestion. Please change all TVs to Smart TVs so that us Non-Spanish speaking guests can entertain ourselves. Currently, most of the channels are in spanish and even the American Channels have spanish overdubbing. With a name like Intercontinental, I would expect the property to have the budget to change TVs into Smart TVs. Other than that we really enjoyed this hotel. This was our second stay with them this year and were totally satisfied with the value for our money.

Stayed 2 nights in Sep 2024

10/10 Excellent

Luisa Veronica, morgan hill

Travelled with partner

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The caribbean restaurant excellent buffet and Antonio and Nai(girl) waiter's exceded their service with us and everyone, specially ANTONIO, Maribel the captain very nice with us but very rude with her employees, put Flan dessert back on menu, PLEASE keep Abraham and beautiful Venus at the hotel for many years!!! loved eating there both do excellent job keeping birds out of the restaurant Thank you for this beautiful hotel.

Stayed 1 night in Sep 2024

10/10 Excellent

Lille

6 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We stayed 6days/5 nights in Rm 608. We were pleased with Club Suite Rm with balcony- ocean view. Shout out to the following staff : Valeris from front desk- for always welcoming and accommodating all the time. She sent me a surprise bday cake up in our room! Also to Spider-Man -Joseu, Cesar and Giovanni. For our cocktails and my micktIls! Piñada! To Reuben for our lunch by the beach! Catch of the day and Tokoya were delicious! Thanks to All of you. You are All the Best! We will be back -soon! And to Jean for taking time to chat on his daily rounds in the resort. This is an Oasis for us. We found our place here! God Bless All! - (Fridays)

Stayed 5 nights in Aug 2024

2/10 Terrible

Victoria Monique

Travelled with family and small children

4 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

I was unable to stay at this property because my flight was cancelled due to a hurricane. The hotel is not responding to my request for a refund or a at the very least a credit. The flight cancelation is completely out my my control, there’s no sense of compassion or understanding and I will be making a report with the Better Business Bureau

Stayed 3 nights in Aug 2024

10/10 Excellent

Kellyn

Travelled with partner

1 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great customer service

Stayed 5 nights in Aug 2024

10/10 Excellent

Alfonso, Hoover

Travelled with partner

1 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful beach ! The food is great and the service excellent 👍

Stayed 1 night in Aug 2024

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InterContinental Presidente Cancun Resort, an IHG Hotel

Photo gallery for InterContinental Presidente Cancun Resort, an IHG Hotel

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View all photos for Signature Suite, 1 King Bed, Oceanfront

Signature Suite, 1 King Bed, Oceanfront

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View all photos for Club Room, 1 King Bed (Signature)

Club Room, 1 King Bed (Signature)

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View all photos for Deluxe Suite (Intercontinental)

Deluxe Suite (Intercontinental)

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View all photos for Classic Room, 1 King Bed, Lagoon View

Classic Room, 1 King Bed, Lagoon View

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View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

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Classic Room, 2 Queen Beds

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View all photos for Classic Room, 2 Queen Beds, Lagoon View

Classic Room, 2 Queen Beds, Lagoon View

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Classic Room

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View all photos for Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible

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View all photos for Classic Room, 1 King Bed, Ocean View

Classic Room, 1 King Bed, Ocean View

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View all photos for Room, 1 King Bed, Accessible, Club lounge access (Lagoon View)

Room, 1 King Bed, Accessible, Club lounge access (Lagoon View)

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View all photos for Club Suite, 2 Queen Beds, Ocean View

Club Suite, 2 Queen Beds, Ocean View

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View all photos for Room, 2 Queen Beds, Accessible, Club lounge access (Lagoon View)

Room, 2 Queen Beds, Accessible, Club lounge access (Lagoon View)

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View all photos for Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View

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View all photos for Club Room, 2 Queen Beds (Signature)

Club Room, 2 Queen Beds (Signature)

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View all photos for Presidential Suite, 1 King Bed (Coral)

Presidential Suite, 1 King Bed (Coral)

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View all photos for Suite, 1 King Bed, Terrace, Lagoon View

Suite, 1 King Bed, Terrace, Lagoon View

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View all photos for Suite, 1 King Bed, Terrace, Ocean View

Suite, 1 King Bed, Terrace, Ocean View

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View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

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View all photos for Club Room, 2 Queen Beds, Terrace, Ocean View

Club Room, 2 Queen Beds, Terrace, Ocean View

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View all photos for Suite, 1 King Bed, Oceanfront

Suite, 1 King Bed, Oceanfront

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View all photos for Club Room, 1 King Bed, Terrace, Ocean View

Club Room, 1 King Bed, Terrace, Ocean View

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View all photos for Club Suite, 1 King Bed, Ocean View

Club Suite, 1 King Bed, Ocean View

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Cancun