The Pyramid Cancun By Oasis - All Inclusive

4.0 star property
Family fun on the beach, with outdoor pool, near Delfines Beach

Photo gallery for The Pyramid Cancun By Oasis - All Inclusive

Exterior
Exterior
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Building design
View from room

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Spa
The current price is AU$556
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪10 min walk‬
  • Aquaworld
    ‪10 min walk‬
  • Delfines Beach
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

Suite Pyramid Master

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Suite Pyramid Junior

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Pyramid Standard

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Pyramid Ocean Front

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Sian Kaan Standard

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

Sian Kaan Master Suite

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

A family-friendly stay in Cancun awaits you at The Pyramid Cancun By Oasis - All Inclusive. You'll be 0.8 km (0.5 mi) from Iberostar Cancun Golf Course and 2.2 km (1.4 mi) from Delfines Beach. Highlights at this beachfront property include 13 restaurants, 2 beach bars and a full-service spa. .A relaxing visit to Sensoria Spa can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The fine-dining restaurant, Benazuza Adults Only, serves Mexican cuisine and is open for dinner. With 13 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site outdoor swimming pool and free kids' club. Other amenities include a casino, free Wi-Fi in public areas and a gym. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Zona Hotelera property include La Isla Shopping Mall and El Rey Ruins.

What's nearby

  • Oasis Arena - 1 min walk - 0.1 km
  • Maya Museum of Cancun - 8 min walk - 0.7 km
  • Iberostar Cancun Golf Course - 10 min walk - 0.9 km
  • Aquaworld - 10 min walk - 0.9 km
  • Delfines Beach - 5 min drive - 4.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive

Restaurants

  • ‪Hotel Emporio Cancun - ‬9 min walk
  • ‪Coyote Loco - ‬3 min walk
  • ‪Tun-kul - ‬9 min walk
  • ‪Market Place - ‬1 min walk
  • ‪MakiTaco - ‬1 min walk

About this property

The Pyramid Cancun By Oasis - All Inclusive

Family fun on the beach, with outdoor pool, near Delfines Beach
Some rates at The Pyramid Cancun By Oasis - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Pyramid Cancun By Oasis - All Inclusive such as a complimentary children's club and an outdoor pool.

There are 13 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 13 bars/lounges. A computer station is on site and WiFi is free in public spaces. This beach property also offers outdoor tennis courts, a steam room and a fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cancun property.

  • 1 building
  • 320 guestrooms or units
  • 6 levels
  • 13 dining venues
  • 2 bars on the beach
  • 13 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 6458 sq ft of conference space
  • 600 sq. m of conference space
  • Casino
  • Karaoke
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
The Pyramid Cancun By Oasis - All Inclusive offers 320 accommodations with iPod docking stations and free minibar items. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, bathrobes and hairdryers. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • Free self parking on site

Food and drink

  • 13 bars/lounges
  • 13 restaurants
  • 2 beach bars
  • 2 coffee shops/cafes
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benazuza Adults Only
  • Careyes Adults Only
  • Market Place and Bites
  • The White Box Gastrobar
  • TunKul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square foot of space)
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (6,458 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests aged under 25 years old staying between 01 February and 30 April
  • A tax is imposed by the city: USD 3.93 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free WiFi in public areas has a 4-device limit.

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu

Frequently asked questions

What is the cancellation policy at The Pyramid Cancun By Oasis - All Inclusive?

The Pyramid Cancun By Oasis - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Pyramid Cancun By Oasis - All Inclusive?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at The Pyramid Cancun By Oasis - All Inclusive on 30 Mar 2025 start from AU$549.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Pyramid Cancun By Oasis - All Inclusive?

Yep, The Pyramid Cancun By Oasis - All Inclusive has a free self car park.

Are there any beaches close to The Pyramid Cancun By Oasis - All Inclusive?

The closest beach to The Pyramid Cancun By Oasis - All Inclusive is Delfines Beach (1.8 km).

Is there a spa on site at The Pyramid Cancun By Oasis - All Inclusive?

Yep, Sensoria Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does The Pyramid Cancun By Oasis - All Inclusive have a pool?

The Pyramid Cancun By Oasis - All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at The Pyramid Cancun By Oasis - All Inclusive?

The Pyramid Cancun By Oasis - All Inclusive features 2 beach bars, a full-service spa and an outdoor pool.

Is The Pyramid Cancun By Oasis - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and babysitting services, as well as childcare services in the guestrooms, it's no surprise that The Pyramid Cancun By Oasis - All Inclusive is a hit with families.

Is there a free airport shuttle available at The Pyramid Cancun By Oasis - All Inclusive?

No, The Pyramid Cancun By Oasis - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at The Pyramid Cancun By Oasis - All Inclusive?

Relax with a coldie at the 2 beach bars or 13 lounge bars, and grab a meal at the onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at The Pyramid Cancun By Oasis - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Pyramid Cancun By Oasis - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at The Pyramid Cancun By Oasis - All Inclusive?

There isn't one on site, but Iberostar Cancun Golf Course is a short 10-minute walk away.

The Pyramid Cancun By Oasis - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 421 out of 1213 reviews
Rating 8 - Good. 266 out of 1213 reviews
Rating 6 - Okay. 190 out of 1213 reviews
Rating 4 - Poor. 137 out of 1213 reviews
Rating 2 - Terrible. 199 out of 1213 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Adriana

Stayed 5 nights in Dec 2024

4/10 Poor

Rafael

Travelled with partner, Travelled with group
Disliked: Staff & service, amenities
Glass was in the pool and cut my foot
Stayed 4 nights in Dec 2024

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property outdoor areas and pools are nice! The food was not great! The buffet was much better than the restaurants that you were supposed to make reservations because they are consider the nicest but the food was not that good. The Italian restaurant was the worse experience.
Stayed 3 nights in Dec 2024

8/10 Good

Olson E

Liked: Cleanliness, staff & service, property conditions & facilities
I like the quietness and the property was clean
Stayed 5 nights in Dec 2024

6/10 Okay

Heath

Disliked: Property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

Icela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I would not stay at the Oasis again. There are too many people. The water smelled like sewer when you showered and brushed your teeth. One bathroom sink did not drain well so we did not use it. If we would love have used it, there would have been dirty residue remaining in the sink. I asked for a double bed room but they gave me one king size bed. The employees at the food stations are disgruntled. Seems like they are overworked. There was only one employee at the beach bar, fries section, and pizza section with looooong lines of people waiting to get their food. Because of this, the employees are not friendly and welcoming.
Stayed 3 nights in Dec 2024

8/10 Good

Damian Rodrigo

Stayed 8 nights in Dec 2024

6/10 Okay

Cynthia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good nice
Stayed 5 nights in Dec 2024

10/10 Excellent

Erendira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel!
Stayed 4 nights in Dec 2024

10/10 Excellent

Darmetrias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 3 nights in Dec 2024

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad esta muy bonita aunque nones moderno pero los arreglos que le an echo estan muy bien , los 13 restaurantes estan muy bien los jugos buenos los refrescos pueden mejorar
Stayed 5 nights in Dec 2024

8/10 Good

consuello

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the design of the property very nice aesthetics and ambiance. I’d don’t like that it was difficult to glare appointments for the restaurants which limited our food options. Other than the lack of variety and complexity to book appointments everything else was amazing to include the shows.
Stayed 3 nights in Dec 2024

10/10 Excellent

Emanuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love the shows and the beach was clean
Stayed 6 nights in Dec 2024

10/10 Excellent

Sienna Brooke

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience
Stayed 4 nights in Dec 2024

2/10 Terrible

Rachael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was (at least) a 7 hour power outage causing extreme heat in our building snd some of the dining areas.
Stayed 6 nights in Dec 2024

10/10 Excellent

Joshua M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large and clean. Beaches perfect.Great time
Stayed 7 nights in Dec 2024

2/10 Terrible

Kamaljit

Travelled with family
Disliked: Staff & service
An initial crib request was made at the time of booking, followed by a request at check-in, another request to the bell-hop, a call to housekeeping, a request of a housekeeping staff on the floor and finally, another call to the operator for a crib, which finally arrived two days after check-in. There is inconsistency of customer service across the resort; some staff go above and beyond like Lucelly in the concierge and others do not care at all and appear irritated to provide any service. Housekeeping was inconsistent; there was no water in the fridge upon arrival and it was a guess as to what would appear in the fridge - sometimes candy, sometimes chips, sometimes neither. Internet was horrendous. As a premier booking with the black band (highest level), the premium internet was choppy and you were kicked off the server 10 times in the day. Switching to the regular internet was no better. It was like stepping back in time in terms of technology. Nothing was explained at check-in about the perks of having the black band so we missed out on some of those perks that we did not figure out ourselves. Timeshare/Spa/Sales reps roam the lobby and grounds which is a turn-off. The resort is not stroller friendly - our room was on the 5th floor (via elevator) from the first floor that required going up stairs every time, restaurants have stairs. The best part of the hotel is the room service. The rest of the service vanished like the Bermuda Triangle. Will not be back.
Stayed 5 nights in Dec 2024

6/10 Okay

Summi

Disliked: Property conditions & facilities
Rooms are not clean and always smells like walls are moist.
Stayed 2 nights in Dec 2024

8/10 Good

Jin

Stayed 3 nights in Dec 2024

6/10 Okay

Milena

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
the hotel is old. stuff is slow. The food was good but not in all the places.
Stayed 7 nights in Dec 2024

8/10 Good

Liticia Leon De

Liked: Cleanliness, staff & service, property conditions & facilities
We love the hotel and our vacations there. Of all the restaurants, we chose Market Place for its food and presentation. Rudy and Emilio know what it means to represent a hotel. They made us feel at home and cared for every detail during breakfast and supper. It's the first service class, for sure. Ricardo and his crew also did their part by cleaning the rooms on time and in good form (Floor 3 Piramide room 5311), which Made us feel like they really cared about our stay. At the beach, the crew caring for the guests and helping bring ceviche and drinks was also super friendly. Overall, all the staff at the hotel are very friendly, but Emilio, Rudy, Ricardo, and his crew went the extra mile. Thank you, guys! You made Oasis Piramide outstanding!
Stayed 7 nights in Dec 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is excellent value for money. Everything is expensive along the beach in Cancun. It is nice to stay at a hotel that both Mexicans and foreigners can afford to enjoy.
Stayed 4 nights in Dec 2024

10/10 Excellent

Norma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt so safe since I arrived to the hotel. Everyone is extremely nice. They have a casino,nightclub,Zumba and dj dancing floor in the swimming pool area. It’s a vacation at pyramid Cancun oasis. Definitely going back.safe all the way!!!
Stayed 3 nights in Dec 2024