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Sunset Mountain Inn and Spa

2.5 star property
Family-friendly hotel with full-service spa and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunset Mountain Inn and Spa

Front of property
BBQ/picnic area
Lobby
Indoor pool
Point of interest

Reviews

7.6 out of 10

Good

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
104-1151 Sidney Street, Canmore, AB, T1W 3G1
  • Elevation Place
    10 min walk
  • Canmore Mountain Market
    11 min walk
  • Yamnuska Mountain Adventures
    17 min walk
  • Banff, AB (YBA)
    16 min drive

Room options

View all photos for Economy Double Room Single Use, 2 Queen Beds, Accessible, Pool Access

Economy Double Room Single Use, 2 Queen Beds, Accessible, Pool Access

Economy Double Room Single Use, 2 Queen Beds, Accessible, Pool Access

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Accessible, Kitchenette

Junior Suite, 1 Queen Bed with Sofa bed, Accessible, Kitchenette

Junior Suite, 1 Queen Bed with Sofa bed, Accessible, Kitchenette

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Waterslide

Canmore Inn & Suites

Pool
Hot tub
Pet-friendly
Parking included
3.9 out of 5, Good, (2041)
The price is AU$134
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Canmore Inn & Suites

About the area

Canmore

A family-friendly stay in the heart of Canmore awaits you at Sunset Mountain Inn and Spa. You'll be 2.5 km (1.5 mi) from Canmore Nordic Centre Provincial Park and 2.8 km (1.8 mi) from Silvertip Golf Course. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at The Parlour Spa can include deep-tissue massages, hot stone massages and body wraps along with reflexology and mani/pedis. The restaurant, The Grande Kitchen & Bar, is open for breakfast, lunch and dinner. Enjoy the gym, Hot tub, kids' swimming pool and waterslide. Plus you'll find ski storage, concierge services and a games room. There's also the convenience of limited parking. .With a stay at this Canmore hotel, you'll be 3.1 km (1.9 mi) from Grassi Lakes and 3.2 km (2 mi) from Canmore Caverns.

What's nearby

  • Canmore Caverns - 4 min drive
  • Grassi Lakes - 5 min drive
  • Canmore Nordic Centre Provincial Park - 5 min drive
  • Silvertip Golf Course - 5 min drive
  • Stewart Creek Golf Club - 11 min drive

Getting around

  • Banff Station - 21 min drive
  • Calgary International Airport (YYC) - 76 min drive

Restaurants

  • ‪Tim Hortons - ‬6 min walk
  • ‪A&W Restaurant - ‬9 min walk
  • ‪The Grizzly Paw Brewing Co - ‬12 min walk
  • ‪The Rose & Crown - ‬11 min walk
  • ‪Rocky Mountain Bagel Co - ‬4 min walk

About this property

Sunset Mountain Inn and Spa

Family-friendly hotel with full-service spa and fitness centre
There's a restaurant on site. Sunset Mountain Inn and Spa offers its guests a full-service spa, a waterslide, and an indoor pool. A children's pool, a hot tub, and a fitness centre are also featured at the family-friendly Sunset Mountain Inn and Spa.

This Canmore hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 4 levels
  • Built in 2002
  • Childcare (surcharge)
  • Ski equipment storage
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Television in lobby
  • Lift
  • No smoking on site
  • Dining venue
Sunset Mountain Inn and Spa offers 81 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

The Parlour Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open selected days.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant

Restaurants on site

  • The Grande Kitchen & Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Full-service spa
  • Games
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Ski storage
  • Spa tub
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains
  • Outdoor furniture
  • Picnic area

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: CAD 40.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 10 PM
Guests will receive an email 7 days before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.0 per accommodation, per stay
  • Breakage deposit: CAD 0 per stay
  • Resort fee: CAD 15 per accommodation, per night
The resort fee includes:
  • Bicycle storage
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Lending library access
  • Nearby fitness centre access
  • Parking
  • Partner property access
  • Partner property pool access
  • Phone calls
  • Pool access
  • Self-parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: CAD 40.00 (subject to availability)
  • Late check-out fee: CAD 40.00 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sunset Mountain Inn Canmore
Sunset Mountain Inn
Sunset Mountain Canmore
Sunset Mountain Spa Canmore
Sunset Mountain Inn and Spa Hotel
Sunset Mountain Inn and Spa Canmore
Sunset Mountain Inn and Spa Hotel Canmore

Frequently asked questions

What is the cancellation policy at Sunset Mountain Inn and Spa?

Sunset Mountain Inn and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sunset Mountain Inn and Spa?

Onsite parking is limited (max 1 space per unit).

Is there a spa on site at Sunset Mountain Inn and Spa?

Yep, The Parlour Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Sunset Mountain Inn and Spa have a pool?

Sunset Mountain Inn and Spa has an indoor pool and a kids' pool. The pool is open 8 AM to 10 PM.

Does Sunset Mountain Inn and Spa have a waterslide?

Yep, this property has a waterslide!

Is Sunset Mountain Inn and Spa family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Sunset Mountain Inn and Spa is a hit with families.

Is there a free airport shuttle available at Sunset Mountain Inn and Spa?

No, Sunset Mountain Inn and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Sunset Mountain Inn and Spa?

Yep, you can grab a meal at Sunset Mountain Inn and Spa's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sunset Mountain Inn and Spa?

Check-in begins at 5:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Sunset Mountain Inn and Spa?

No, only service animals are allowed.

Sunset Mountain Inn and Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 293 out of 875 reviews" "
Rating 8 - Good. 273 out of 875 reviews" "
Rating 6 - Okay. 174 out of 875 reviews" "
Rating 4 - Poor. 82 out of 875 reviews" "
Rating 2 - Terrible. 53 out of 875 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jean-Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location to explore the Rockies
Good location with access to a pool, spa, BBQ and game room (only used the pool table). Reception people always happy to help. We used Canmore as our base to visit the national parks (Banff, Kootenay, Yoho, etc.), as well as Calgary.
Stayed 14 nights in Sep 2024

8/10 Good

WENDY

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The lady that booked us in was super friendly and helpful.
Stayed 2 nights in Sep 2024

4/10 Poor

Aysel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The guests stayed above us made too much noise until midnight. They were moving furniture and stumping. This happened both nights.
Stayed 2 nights in Sep 2024

6/10 Okay

lori Rae

Travelled with family, Travelled with partner
Liked: Staff & service
Not worth the cost, very plain and basic. Lots of walking to get to room, pool. To go outside.
Stayed 1 night in Sep 2024

10/10 Excellent

JEENA

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for couple of days. Pricey.
Stayed 2 nights in Sep 2024

8/10 Good

Marsy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and eager to help make our stay exactly what we wanted
Stayed 2 nights in Sep 2024

10/10 Excellent

Delia A.

Stayed 2 nights in Aug 2024

10/10 Excellent

Ghislain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Marsy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to make your stay enjoyable,
Stayed 4 nights in Sep 2024

4/10 Poor

Rexhije

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another expensive hostel - $400 per night.
As the title says, it's just barely above hostel quality but is demanding 5 star payment for what is barely a 3 star property. The decor is old, the cleanliness is average at best, parking is pot luck. Beds are very cheap and uncomfortable and when asked upon check in if they had any rooms with orthopedic beds, the answer was no, but we'll have a topper put on the bed for you. When we returned to the room, the topper was a large piece of sponge/foam and it had been put on the pull down sofa bed, also very uncomfortable. $800 for two nights. Absolutely rubbish. Do not let that lovely profile pic of the property with the Three Sisters fool you, our room didn't even have a balcony and if you cared to look out of the window, you see the carpark. This ridiculousness has to stop. Properties that people wouldn't have considered a few years ago, unless they were on a very tight budget and these were cheap - which they were, wouldn't have considered this. Now it's just baseline average at $400 a night, but the only thing upgraded is the price, the property is still a 2 star struggling to be a 3. Awful, if you have options, use them. On the bright side, great central location.
Stayed 2 nights in Aug 2024

8/10 Good

Ailsa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, but you need about 5 different codes to get in, bit of a faff.
Stayed 1 night in Sep 2024

8/10 Good

Peter, Klineberg

Travelled with family, Travelled with group
The room cleaning was infrequent or not at all. We stayed 16 days and the room was cleaned on 2 or 3 times.
Stayed 14 nights in Jun 2024

6/10 Okay

Anne

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
It was very suprising that they just get the dirty towels and leave a pile of new ones and fix the bed without changing the sheets. Its a first for me to experience that out of all the hotels i’ve stayed in.
Stayed 3 nights in Aug 2024

10/10 Excellent

Badr-E-Allam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just love this place. Thank you
Stayed 6 nights in Aug 2024

10/10 Excellent

Coleen Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Are stay was awesome!
Stayed 4 nights in Aug 2024

6/10 Okay

Aakash

Travelled with family
Nice But Price is expensive
Stayed 2 nights in Jul 2024

6/10 Okay

Lisa

Travelled with family
Disliked: Property conditions & facilities
Average place
It was an average place. Older facilities. Ventilation is lacking.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
This was a wonderful hotel and we enjoyed our stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

Keo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how close it is to the restaurants and shopping areas. The Mountain View out of the room was nice. There’s a kitchen and living space and kind staff. Will return
Stayed 3 nights in Aug 2024

4/10 Poor

Peter

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The property itself wasn’t wonderful. Definitely older and the stairwell housed bags of used bottles. They attempted to mask this with air freshener, it didn’t work. The smell permeated other areas and our room was close to the stairs. Wouldn’t recommend.
Stayed 2 nights in Aug 2024

6/10 Okay

Camille Jane

Liked: Cleanliness, staff & service, property conditions & facilities
The room was much more spacious than I thought. It was clean, the view was from the outside was great and I had no problems with noise. My only issue was the $15 per day fee that wasn’t highlighted enough during my booking. They make you pay for amenities including WiFi, regardless if not you use them, if you book through a 3rd party.
Stayed 3 nights in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Sunny

Travelled with family
Liked: Cleanliness, staff & service
Room is very simple and small. It’s clean and quiet but simple things like outlets were sparse. Gave college dorm vibes. No patio so could not enjoy the evening views. Staff were fantastic though. Requested a cot and it was delivered right away. Had to get the tv fixed and it was done quickly too. Very central for walking anywhere in town.
Stayed 3 nights in Aug 2024

8/10 Good

Kyla

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Erin Kathleen

Liked: Staff & service
Stayed 5 nights in Jul 2024