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Hyatt Regency Vancouver

4.5 star property
Eco-certified hotel connected to a shopping centre in Vancouver with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Vancouver

Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Serves dinner and happy hour
Premium bedding, down duvets, pillow-top beds, in-room safe
Serves dinner and happy hour

Reviews

9.2 out of 10

Wonderful

Popular amenities

The price is AU$286
includes taxes & fees
7 Jan - 8 Jan 2025

Explore the area

Map
655 Burrard St, Vancouver, BC, V6C2R7
  • Vancouver Art Gallery
    3 min walk
  • Mosaic Grille & Bar
    1 min walk
  • Burrard Station
    1 min walk
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    7 min walk

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 70 sq m
  • City view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Executive Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 74 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony, City View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

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The price is AU$267
for 1 night
includes taxes & fees
8 Jan - 9 Jan
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About the area

Vancouver

Hyatt Regency Vancouver places you in the centre of Vancouver, connected to a shopping centre and within a short 5-minute stroll of Vancouver Art Gallery and Pacific Centre Shopping Mall. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages, body wraps and mani/pedis. The restaurant, Mosaic Grille, is open for breakfast, lunch and dinner. Grain Tasting Bar is the hotel's own bar, serving drinks along with dinner. Enjoy the 24-hour gym, Hot tub and sauna. 45004 square feet (4181 square metres) of event facilities include conference space, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this Downtown Vancouver hotel include Granville Street and Canada Place Cruise Ship Terminal.

What's nearby

  • Pacific Centre Shopping Mall - 4 min walk
  • Granville Street - 5 min walk
  • Canada Place - 8 min walk
  • Canada Place Cruise Ship Terminal - 9 min walk
  • Stanley Park - 5 min drive

Getting around

  • Burrard Station - 1 min walk
  • Vancouver Waterfront Station - 11 min walk
  • Vancouver International Airport (YVR) - 27 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Cactus Club Cafe Bentall 5 - ‬2 min walk
  • ‪Grain Tasting Bar - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Thierry - ‬3 min walk

About this property

Hyatt Regency Vancouver

Eco-certified hotel connected to a shopping centre in Vancouver with a full-service spa
Hyatt Regency Vancouver offers its guests a full-service spa, an outdoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. Event space at this hotel measures 45004 square feet (4181 square metres) and includes conference space. A 24-hour fitness centre, a sauna, and multilingual staff are also featured at the eco-certified Hyatt Regency Vancouver. For a fee, parking is available.

This Vancouver hotel is smoke free.

  • 650 guestrooms or units
  • 34 levels
  • 45004 sq ft of conference space
  • 4181 sq. m of conference space
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Regency Vancouver offers 650 accommodations with a safe and free newspapers. Pillowtop beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, dressing gowns, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and manicures and pedicures. The spa is open selected days.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 41.66 per night; includes in/out privileges)
  • Covered valet parking on site (CAD 71 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 25 to 45 for adults and CAD 9 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Grain Tasting Bar
  • Mosaic Grille

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 45,004 square feet of conference space
  • Computer station

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 35 per accommodation (varies based on length of stay), plus a deposit of CAD 100 per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 35.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 45 for adults and CAD 9 to 30 for children
  • Covered self-parking fee: CAD 41.66 per night (in/out privileges)
  • Valet parking fee: CAD 71.00 per night (in/out privileges)
  • Pet deposit: CAD 100 per week
  • Pet fee: CAD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Regency Hotel Vancouver
Hyatt Regency Vancouver
Hyatt Vancouver
Hyatt Vancouver Regency
Regency Hyatt Vancouver
Regency Vancouver
Vancouver Hyatt
Vancouver Hyatt Regency
Vancouver Regency Hyatt
Hyatt Regency Vancouver Hotel Vancouver
Hyatt Regency Vancouver Hotel
Hyatt Regency Vancouver Hotel
Hyatt Regency Vancouver Vancouver
Hyatt Regency Vancouver Hotel Vancouver

Frequently asked questions

What is the cancellation policy at Hyatt Regency Vancouver?

Hyatt Regency Vancouver offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Vancouver?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Hyatt Regency Vancouver on 7 Jan 2025 start from AU$285.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Vancouver?

Yep, Hyatt Regency Vancouver has a covered self car park with in/out privileges for CAD 41.66 per night.

Are there any beaches close to Hyatt Regency Vancouver?

Yep, Hyatt Regency Vancouver is a short 18-minute walk from Sunset Beach.

Is there a spa on site at Hyatt Regency Vancouver?

Yep, there is an onsite spa at Hyatt Regency Vancouver. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hyatt Regency Vancouver have a pool?

Hyatt Regency Vancouver has an outdoor pool.

What makes Hyatt Regency Vancouver a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hyatt Regency Vancouver.

Is Hyatt Regency Vancouver family-friendly?

You bet! With amenities such as children's meals, laundry facilities and an outdoor pool, it's no surprise that Hyatt Regency Vancouver is a hit with families.

Does Hyatt Regency Vancouver serve breakfast?

Sure does, cooked-to-order breakfast is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hyatt Regency Vancouver?

No, Hyatt Regency Vancouver does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency Vancouver?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hyatt Regency Vancouver?

Check-in begins at 4:00 PM. Check-out time is noon.

Hyatt Regency Vancouver Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1625 out of 2240 reviews" "
Rating 8 - Good. 421 out of 2240 reviews" "
Rating 6 - Okay. 109 out of 2240 reviews" "
Rating 4 - Poor. 40 out of 2240 reviews" "
Rating 2 - Terrible. 45 out of 2240 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, bed was excellent. Pool and spa are great
Stayed 2 nights in Sep 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were fantastic at checking, the room and facilities such as pool and spa are excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Jo-Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool elevator system to reduce wait times. Super comfy bed!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying here. Great proximity to waterfront, dining, and shopping.
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable charge and the staffs are very professional.
Stayed 2 nights in Sep 2024

10/10 Excellent

Larry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
To expensive
In my opinion I thought it was way over priced. Nice but several hundred dollars per night is to high.
Stayed 2 nights in Sep 2024

8/10 Good

Edward

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Available to cruise shop
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vancouver is a lovely city and the location of the Hyatt allows for easy access. It’s also very close to the Canada Place cruise terminal.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ahmed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything are excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda

Liked: Property conditions & facilities
Stayed when going on a cruise. We all had a great stay. The rooms were clean, and the staff were very friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Hyatt Regency Vancouver is a first-class property in the heart of the city. It offers a great base for exploring this fascinating region. The hotel has all the amenities needed for a luxurious stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt Regency was wonderful! We got to the hotel super early and they sent us a text letting us know when our room was available. They stored our luggage so we could go explore the city. The room was spacious, clean and modern. We had a great city view and the TV was huge! Walkable to high end shops like LV, Dior, and Lululemon. McDonald’s is right next door and Hy’s was a steakhouse around the corner and it was phenomenal!
Stayed 1 night in Sep 2024

2/10 Terrible

John

Disliked: Staff & service, property conditions & facilities
Terrible customer service. Felt like I was scammed. Won’t ever be dealing with Hyatt again
Stayed 2 nights in Sep 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location central for everything with plenty of shops, restaurants and bars nearby and a very short walk to the harbour/cruise terminal/tourist attractions. Spacious rooms and very comfy beds. Would definitely stay here again.
Stayed 3 nights in Sep 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Paul, Fortress Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and tidy, hotel staff are courteous. There is no place for breakfast so you have to order room service. The hotel location is good but I am often woken up by the sound of the ambulance in the middle of the night even the room is on the 21st floor
Stayed 4 nights in Sep 2024

10/10 Excellent

Celine

Stayed 6 nights in Jul 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having never been to Vancouver, I found the city to be so clean and the people so very friendly. Seeing Flyover Canada is a must!
Stayed 2 nights in Aug 2024

10/10 Excellent

Max S., Napa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurants in the hotel, super friendly staff. unique security on the elevator. Next time I will request a room not facing the street with a view because even on the 27th floor we heard sirens many times during the night due to fire trucks and ambulances - part of being in a modern large city!
Stayed 4 nights in Sep 2024

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean. We stayed overnight for a concert. Parking fee was expensive. McDonalds next door being open afterwards (11pm-12am) was a great bonus. They do window only service to keep employees safe. I didn't feel unsafe at the time we were there. Just be aware of your surroundings late at night.
Stayed 2 nights in Aug 2024

10/10 Excellent

jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful big comfortable room with floor to ceiling wall to wall windows and sweeping views from the 27th floor
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Howard

Stayed 1 night in Aug 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This the third time I've stayed at this hotel and it won't be the last. I like everything about this place. LOVE the in-room coffee pod machine, but also love the Starbucks in the lobby and both McDonalds and Tim Horton's right next door. Bed was super comfy!
Stayed 1 night in Sep 2024

10/10 Excellent

Juris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel ASAP because of what Hampton Inn did to my booking and how rude the manager the Hampton has. This was a last minute booking. Luckily this was available ASAP. The Concierge, Lorraine, was so understanding and accomodating and she made my horrible night better! She catered to my needs, upgraded my room with a Balcony. I have been with Hyatt several times and they always deliver above expectation. I became a member and I extendes my stay.
Stayed 1 night in Sep 2024