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The Parkside Hotel & Spa

3.5 star property
Eco-certified Victoria aparthotel in Downtown Victoria with a full-service spa

Photo gallery for The Parkside Hotel & Spa

Meeting facility
Lobby
Suite, 2 Bedrooms
Suite, 2 Bedrooms | Private kitchen
Suite, 1 Bedroom, Corner | Park view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
The current price is AU$297
includes taxes & fees
25 Feb - 26 Feb

Explore the area

Map
810 Humboldt Street, Victoria, BC, V8V5B1
  • Victoria Conference Centre
    ‪4 min walk‬
  • Beacon Hill Park
    ‪4 min walk‬
  • Government Street
    ‪4 min walk‬
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪8 min walk‬

Room options

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Heating
Connecting rooms available
Free cots/infant beds
  • 65 sq m
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Heating
Connecting rooms available
Free cots/infant beds
  • 51 sq m
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom (Preferred View)

Suite, 1 Bedroom (Preferred View)

Suite, 1 Bedroom (Preferred View)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Heating
Connecting rooms available
Free cots/infant beds
  • 65 sq m
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Corner

Suite, 1 Bedroom, Corner

Suite, 1 Bedroom, Corner

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Heating
Connecting rooms available
Free cots/infant beds
  • 60 sq m
  • 1 bathroom
  • Park view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Heating
Connecting rooms available
Free cots/infant beds
  • 93 sq m
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

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Chateau Victoria Hotel and Suites

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, (1995)
The price is AU$278
for 1 room
includes taxes & fees
7 Mar - 8 Mar
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About the area

Victoria

The Parkside Hotel & Spa places you in the centre of Victoria, within a short 5-minute stroll of popular places like Government Street and Royal BC Museum. Highlights at this eco-friendly aparthotel include a full-service spa, an indoor swimming pool and in-room kitchens. .Each apartment is individually furnished and features a flat-screen TV with digital channels, along with an all-in-one washing machine and dryer, free WiFi and a fireplace. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include bathrobes and free toiletries, while a pillowtop bed and premium bedding invite a good night's rest. A furnished balcony or patio, a sofa bed and a dining area are also available. Change of towels is available on request .A relaxing day at The Parkside Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and reflexology. The café, Tre Fantastico, is open for breakfast and lunch. Enjoy the gym and Hot tub as well as access to free bike hire. Other amenities include free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. There's also the convenience of self parking. .Within a 15-minute walk of this 3.5-property class Downtown Victoria aparthotel, attractions include Victoria Harbour and Victoria Clipper Ferry Terminal.
View more Aparthotels in VictoriaOpens in a new window

What's nearby

  • Government Street - 4 min walk
  • Royal BC Museum - 5 min walk
  • British Columbia Parliament Building - 9 min walk
  • Victoria Harbour - 11 min walk
  • Victoria Clipper Ferry Terminal - 13 min walk

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 32 min drive

Restaurants

  • ‪Q Restaurant at the Empress - ‬7 min walk
  • ‪Tea at the Empress - ‬7 min walk
  • ‪Sticky Wicket Pub & Restaurant - ‬5 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Browns Socialhouse - ‬4 min walk

About this property

The Parkside Hotel & Spa

Eco-certified Victoria aparthotel in Downtown Victoria with a full-service spa
The Parkside Hotel & Spa offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a coffee shop/cafe on site. A 24-hour business centre and 5 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this aparthotel measures 2000 square feet (186 square metres) and includes conference space. A fitness centre, a rooftop terrace, and spa services are also featured at the eco-certified The Parkside Hotel & Spa. For a fee, parking is available.

This 3.5-star Victoria aparthotel is smoke free.

  • 126 guestrooms or units
  • 7 levels
  • 2 buildings
  • Conference rooms
  • 2000 sq ft of conference space
  • 186 sq. m of conference space
  • Built in 2009
  • Terrace on the roof
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
The Parkside Hotel & Spa offers 126 accommodations with fireplaces and all-in-one washer/dryers. Rooms open to furnished balconies or patios. This individually furnished accommodation has separate sitting areas and includes queen sofa beds and dining tables. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium digital channels. Accommodation at this 3.5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The Parkside Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Indoor pool
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa tub
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children stay free (see details)
  • Free cot

Restaurants on site

  • Tre Fantastico

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

Dining

  • A coffee shop/cafe
  • Dining table

Bedrooms

  • Egyptian cotton sheets
  • Pillowtop mattress
  • Queen sofa bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Dining table
  • Fireplace
  • Heated floor
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Outdoor areas

  • Barbecue grill
  • Firepit
  • Furnished balcony/patio
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace
  • Vegetable garden

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Work spaces

  • 2,000 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Laptop workspace

Comfort

  • Ceiling fan
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rug in room
  • Area rugs in public areas
  • Braille/raised signage
  • Grab bar in shower (73 centimetre high)
  • Grab bar near toilet (76 centimetre high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lift (106 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (76 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine
  • Wedding services

Location highlights

  • In a business district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near the airport
  • Near the boardwalk/promenade
  • Near the marina
  • Near the ocean

Things to do

  • Bicycle parking
  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Boat tours nearby
  • Casino nearby
  • Ecotours nearby
  • Fishing nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Rock climbing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Swimming nearby
  • Whale watching nearby
  • Winery tours nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 126 units
  • 2 buildings
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Bed sheets changed on request
  • Bicycle parking
  • Bicycle storage
  • Built in 2009
  • Bulk dispensers for toiletries
  • Composting
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Connecting units available
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Electric car charging station
  • Free bicycle rentals
  • Grey water recycling system
  • Individual furnishings
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Towels (changed on request)
  • Vegetable garden
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 20 2025 to February 3 2025 (dates subject to change):
  • Hot tub
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from 26 January to 2 February:
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 19 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system and eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Parkside Hotel Victoria
Parkside Victoria
Parkside Victoria Hotel Victoria
Parkside Victoria Resort And Spa
Parkside Hotel
The Parkside Hotel Spa
The Parkside Hotel Spa
The Parkside & Spa Victoria
The Parkside Hotel & Spa Victoria
The Parkside Hotel & Spa Aparthotel
The Parkside Hotel & Spa Aparthotel Victoria

Frequently asked questions

What is the cancellation policy at The Parkside Hotel & Spa?

The Parkside Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Parkside Hotel & Spa?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at The Parkside Hotel & Spa on 25 Feb 2025 start from AU$297.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Parkside Hotel & Spa?

Yep, The Parkside Hotel & Spa has a covered self car park with in/out privileges for CAD 19 per night.

Is there a spa on site at The Parkside Hotel & Spa?

Yep, The Parkside Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does The Parkside Hotel & Spa have a pool?

Yep, and guests love it! The Parkside Hotel & Spa has an indoor pool. The pool is open 7:00 AM to 10:00 PM. The swimming pool will be unavailable from January 20 2025 to February 3 2025 (dates subject to change).

What luxury perks are available at The Parkside Hotel & Spa?

This property features a full-service spa, as well as pillowtop beds and premium bedding.

What makes The Parkside Hotel & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and fireplaces in the guestrooms, help set the scene for a romantic weekend at The Parkside Hotel & Spa.

Is The Parkside Hotel & Spa family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Parkside Hotel & Spa is a hit with families.

Does The Parkside Hotel & Spa serve breakfast?

Sure does, brekkie is offered daily.

Is there a free airport shuttle available at The Parkside Hotel & Spa?

No, The Parkside Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at The Parkside Hotel & Spa?

Yep, you can grab a meal at The Parkside Hotel & Spa's onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at The Parkside Hotel & Spa?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at The Parkside Hotel & Spa?

No, only service animals are allowed.

The Parkside Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2022 out of 2855 reviews
Rating 8 - Good. 615 out of 2855 reviews
Rating 6 - Okay. 138 out of 2855 reviews
Rating 4 - Poor. 56 out of 2855 reviews
Rating 2 - Terrible. 24 out of 2855 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

marianne

Business traveller
Liked: Cleanliness, property conditions & facilities
Lovely space, friendly helpful staff, quiet rooms, walking distance to prime sights.
Stayed 1 night in Nov 2024

8/10 Good

Mohamed

Liked: Cleanliness, property conditions & facilities
Downtown experience
Stayed 1 night in Nov 2024

8/10 Good

Mike

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Winter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Impeccable, hotel, and stuff highly recommended
Stayed 1 night in Nov 2024

8/10 Good

Trevor, Victoria

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disappointed there was no room service at all, not even a glass of wine. Room was nice but no upgrade available from the 2nd floor.
Stayed 1 night in Nov 2024

10/10 Excellent

wendie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A lovely stay
Stayed 1 night in Nov 2024

10/10 Excellent

Lehel

Travelled with group
Liked: Cleanliness, room comfort
Best place in Victoria to stay!
Came to Victoria for a night out. Love the suites offered. They're amazing for hosting a few friends with the amenities like the kitchen, 2 bathrooms, and ample sitting areas
Stayed 1 night in Nov 2024

6/10 Okay

Heather

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Amazing property, walkable location but one fly in the ointment is there is no air conditioning/hvac, wish I had known that the rooms are abnormally warm (in October) our thermostat said 26 degrees with baseboard heat and opening a window your only options. We had all the window s open but then of course we were listening to a lot of loud street noise, and for some reason still quite warm, I didn’t sleep much at all. But as long as you don’t mind it being quite warm this would be a great option, very spacious.
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Edha

Liked: Cleanliness, property conditions & facilities
I like the pool and the set up of the room.
Stayed 1 night in Nov 2024

10/10 Excellent

Terry

Liked: Cleanliness, property conditions & facilities
Always great
Stayed 2 nights in Nov 2024

10/10 Excellent

Jenna

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, amenities, room comfort
We had an amazing time at The Parkside. The staff was incredibly welcoming, friendly, and helpful. We were upgraded to a two bedroom suite for no extra cost without asking for it and our every need was met with helpfulness. I have stayed at the Parkside on two previous occasions and it was amazing.
Stayed 2 nights in Nov 2024

10/10 Excellent

Malcolm

Travelled with family
Liked: Cleanliness, amenities, room comfort
By far the best hotel I’ve ever been to, beautiful and well maintained inside and out. Our suite had a massive balcony overlooking the city. The pool was huge and the kids loved it. Will be back!
Stayed 1 night in Nov 2024

10/10 Excellent

zoe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful and friendly staff. Coy Fish pond was huge and different. Lobby is cozy. Spa was booked up. :( Suite had TWO fireplaces and Two tvs. Comfy bed. Great stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful room. Comfy beds, cozy heated floors. Loved the bathtub. Beautiful lobby, now I need a koi pond of my own! Can’t wait to try the spa next time
Stayed 1 night in Nov 2024

8/10 Good

Maureen

Liked: Cleanliness, property conditions & facilities
Rooms are fine but decore is getting dated. Too much beige and brown.
Stayed 3 nights in Oct 2024

10/10 Excellent

Shelley

Liked: Cleanliness, property conditions & facilities
Very welcoming and respectful. Great location. Dog-friendly!
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, room comfort
Very Victoria.
Best pool and hot tub in town.
Stayed 3 nights in Sep 2024

10/10 Excellent

Neil

Liked: Cleanliness, property conditions & facilities
Service that is willing to go beyond for their guests.
Stayed 2 nights in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mayssam

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Peter, Chilliwack

Liked: Cleanliness, property conditions & facilities
I had a fantastic experience but for one thing. I left some jewelry behind and when I called the front desk, I expected that they would make arrangements to find it and return it to me. Instead, they directed me towards housekeeping. I found that to be unacceptable I expect concierge service even after I have left the building.
Stayed 2 nights in Oct 2024

8/10 Good

Kari

Liked: Cleanliness
Location is great. South facing meant beautiful sun came through the windows (that needed cleaning) of our two bedroom suite. Unit needs updating, kitchen cabinets were old & worn. Furniture in living area very uncomfortable as were dining room chairs. Table & chairs are way too big & bulky for the space. Light fixture over the dining table not on a dimmer so cafeteria like. We would return but would request a different suite.
Stayed 2 nights in Oct 2024

10/10 Excellent

ZHEN JIE

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
kids family friendly hotel We like it:)
Stayed 1 night in Oct 2024