Melia Cozumel All Inclusive

3.5 star property
Family-friendly beachfront location with 2 outdoor pools

Photo gallery for Melia Cozumel All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Minibar, in-room safe, desk, iron/ironing board
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Exterior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • All-inclusive
  • Housekeeping
  • Pool
The current price is AU$440
includes taxes & fees
6 May - 7 May

Explore the area

Map
Carretera Costera Norte KM 5.8, Cozumel, QROO, 77600
  • Isla de Pasion
  • Cozumel Maritime Terminal
    ‪7 min drive‬
  • Punta Langosta Pier
    ‪7 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪11 min drive‬

Room options

Junior Suite (Premium 2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Hairdryer
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite (Premium 2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Hairdryer
  • Ocean view
  • Sleeps 4
  • 1 King Bed

The Level Grand Premium (2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Hairdryer
Rainfall showerhead
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

The Level Family Junior Suite

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Hairdryer
Rainfall showerhead
  • 86 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Melia Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Plasma TV
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Hairdryer
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

The Level Royal Suite

Highlights

Garden
Patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Plasma TV
Renovated in 2015
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 Bedroom, Oceanfront

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Pillow-top bed
Separate bedroom
Private bathroom
Eco-friendly toiletries
Shower/bath combination
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Melia Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Plasma TV
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Hairdryer
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Plasma TV
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Hairdryer
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

The Level Family Junior Suite (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Hairdryer
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

The Level Family Junior Suite (2+3)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Hairdryer
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

Premium Suite, 1 Bedroom, Oceanfront (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Hairdryer
  • Ocean view
  • Sleeps 4
  • 1 King Bed

The Level Family Junior Suite (2+4)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Hairdryer
Rainfall showerhead
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

The Level Grand Premium

Highlights

Balcony
Air conditioning
Free cots/infant beds
Plasma TV
Pillow-top bed
Deep-soaking bath
Private bathroom
Rainfall showerhead
  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Suite, 1 Bedroom, Oceanfront (2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Hairdryer
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Melia Room Sea View (2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Hairdryer
Rainfall showerhead
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

The Level Grand Premium (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Hairdryer
Rainfall showerhead
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Melia Room Garden View (2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Hairdryer
Rainfall showerhead
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Melia Room Sea View (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Hairdryer
Rainfall showerhead
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Melia Room Garden View (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Hairdryer
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite Junior With Garden View

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Single Room Premium With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed

Single Room Premium With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed

Room Superior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Single Suite Junior With Garden View

  • Sleeps 1
  • 1 King Bed and 2 Double Beds

Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

Single Room Standard With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Single Room Standard With Garden View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Single Room Superior With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

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About the area

Cozumel

An all-inclusive stay in Cozumel awaits you at Melia Cozumel All Inclusive. You'll be 6.2 km (3.9 mi) from Museo de la Isla de Cozumel and 6.3 km (3.9 mi) from Punta Langosta Pier. Highlights at this beachfront property include 4 restaurants, 2 outdoor swimming pools and 5 bars/lounges. .A relaxing visit to YHI Wellness Center can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. El Embarcadero Beach Bar is the property's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site 24-hour gym and outdoor tennis court. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class Zona Hotelera Norte property include San Miguel Church and Stingray Beach.

What's nearby

  • Cozumel Museum - 6 min drive - 5.5 km
  • Cozumel Maritime Terminal - 7 min drive - 5.6 km
  • Punta Langosta Pier - 7 min drive - 6.3 km
  • San Miguel Church - 8 min drive - 6.3 km
  • Stingray Beach - 9 min drive - 8.5 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 11 min drive

Restaurants

  • ‪Islands Beach Club - ‬15 min walk
  • ‪Marimex - ‬9 min drive
  • ‪Guidos Restaurante - ‬6 min drive
  • ‪Cocotiki - ‬2 min walk
  • ‪Tequila Beach Club Cozumel - ‬2 min drive

About this property

Melia Cozumel All Inclusive

Family-friendly beachfront location with 2 outdoor pools
Melia Cozumel All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Bring your whole family to Melia Cozumel All Inclusive for summer fun including 2 outdoor swimming pools, mini golf and a children's pool.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness centre and a garden. Self parking is free.

This 3.5-star Cozumel property is smoke free.

  • 187 guestrooms or units
  • 12 levels
  • 3 buildings
  • 4 dining venues
  • 5 bars or lounges
  • 577 sq ft of conference space
  • 54 sq. m of conference space
  • Karaoke
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Melia Cozumel All Inclusive offers 187 air-conditioned accommodations with minibars and a safe. 42-inch plasma televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Embarcadero Beach Bar
  • El Isleño Swim Up Bar
  • Fish House
  • Mole
  • Mole Snack BAr

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Air hockey
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Children's pool
  • Games
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor tennis court
  • Snorkelling

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 577 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 80 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melia All Inclusive Golf & Resort
Melia Cozumel All Inclusive Golf & Beach Resort
Melia Cozumel Golf Beach
Melia Cozumel All Inclusive Golf & Beach Hotel Cozumel
Melia Cozumel All Inclusive Golf And Beach Resort
Meliá Vacation Club Cozumel All Inclusive
Meliá Vacation Club All Inclusive
Meliá Vacation Club Cozumel
Meliá Golf All Inclusive
Meliá Cozumel Golf
Melia Cozumel All Inclusive Golf & Beach Hotel
Resort Melia Cozumel
Melia Cozumel All Inclusive Golf Beach Resort
Meliá Cozumel Golf All Inclusive All-inclusive property
Meliá Golf All Inclusive All-inclusive property
Melia Cozumel
Meliá Cozumel Golf All Inclusive
Melia Cozumel Golf All Inclusive
Melia Cozumel All Inclusive Cozumel
Melia Cozumel All Inclusive All-inclusive property
Melia Cozumel All Inclusive All-inclusive property Cozumel

Frequently asked questions

What is the cancellation policy at Melia Cozumel All Inclusive?

Melia Cozumel All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Melia Cozumel All Inclusive?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at Melia Cozumel All Inclusive on 6 May 2025 start from AU$433.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Melia Cozumel All Inclusive?

Yep, Melia Cozumel All Inclusive has a free self car park.

Are there any beaches close to Melia Cozumel All Inclusive?

Yep, Melia Cozumel All Inclusive is a short 13-minute walk from Playa San Juan. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Melia Cozumel All Inclusive?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Melia Cozumel All Inclusive have a pool?

Yep, and guests love it! Melia Cozumel All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Melia Cozumel All Inclusive?

Melia Cozumel All Inclusive features 2 outdoor pools, 4 restaurants and 5 bars.

Is Melia Cozumel All Inclusive family-friendly?

You bet! With amenities such as a children's pool and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Melia Cozumel All Inclusive is a hit with families.

Is there a free airport shuttle available at Melia Cozumel All Inclusive?

No, Melia Cozumel All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Melia Cozumel All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Melia Cozumel All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Melia Cozumel All Inclusive?

No, only service animals are allowed.

Melia Cozumel All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 536 out of 1029 reviews
Rating 8 - Good. 297 out of 1029 reviews
Rating 6 - Okay. 117 out of 1029 reviews
Rating 4 - Poor. 58 out of 1029 reviews
Rating 2 - Terrible. 21 out of 1029 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Olena

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept and maintained resort with a great variety of revolving evening shows for each day of the week with everything from magical performances to traditional mexican dance and music. The beach is well kept and the water is crystal clear with minimal amounts of seaweed. Pherhaps the only letdown would be that the Fish House and Taco restaurants left us wanting more with sublar food options. This however was more than made up for by the buffet which offered well prepared food with each day having something from a different cuisine. The snack bar was also a great option for lunch with excellent basically resturant quality burgers. Overall this is a great option for those looking for a quiet family or couples friendly resort vacation
Stayed 10 nights in Jan 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff! Clean, nice accommodations. Would stay here again!
Stayed 4 nights in Jan 2025

10/10 Excellent

Shannon

Travelled with family

Nice resort

We stayed Monday-Friday, and we really enjoyed our time at the Meliá. They furnished all food and drinks for the entire trip all included. There was always something to eat or drink anytime we wanted. The swimming pool was really nice, couldn’t really ask for anything better for the price. Would recommend
Stayed 4 nights in Jan 2025

10/10 Excellent

Charles Lloyd Holbrook,

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at Melia Cozumel. Enjoyed our stay. Staff was friendly, grounds and rooms were clean and well kept even though it is an older hotel. First time at an all inclusive so not sure how to rate the food. It was about what we expected for a buffet in Mexico. Acceptable if you’re not a food snob. Drinks were fine and bartenders were always friendly. Ediberto was the best. Forgive my spelling. We are already planning a return trip to Melia.
Stayed 5 nights in Jan 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

jamie lee

Stayed 10 nights in Jan 2025

10/10 Excellent

Joseph Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked close location to airport, 10 minute drive. Rooms were clean with good views. Not pressured to buy upgrades and other services. All the staff helpful and happy. Can always find something to eat and drinks can be upgraded if ask for a specific liquor. The beach was surprisingly nice with beautiful sand, niciest Cozumel beach seen. Would recommend the location as a higher economy resort.
Stayed 7 nights in Jan 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This appears to be an older property, but is well maintained. All the staff are very friendly and helpful. There are a lot of activities geared for children. The Mole Taco and The Fish House restaurants were very good. The buffet was decent. Not a huge selection but all food was good (except the mashed potatoes and the scrambled eggs - ugh). Beach was gorgeous.
Stayed 9 nights in Jan 2025

8/10 Good

Albert

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The Melia grounds, staff, and facilities were excellent. We had a ground floor garden view room that was well stocked and comfortable. The Fish House restaurant was very good. The other specialty restaurants, Mexican and Mole-Taco were not very good. The buffet was good for breakfast but terrible for lunch and dinner with same items every day and specific lack of seafood options. We found the Spanish red blend wine to be excellent. Other drink options were very good as well.
Stayed 7 nights in Jan 2025

10/10 Excellent

Margaret Lou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach and beach service was excellent, Diego and all beach staff were exceptional! Gerardo was our concierge and he was outstanding. He interceded by way of special services at the restaurant and the theater to watch a football game.
Stayed 9 nights in Nov 2024

10/10 Excellent

Gretchen, Port Jervis

Liked: Property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Margaret Lou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Kaitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our experience here, will definitely be visiting another Meliá resort.
Stayed 4 nights in Nov 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is clean and tidy, staff is great, could use a facelift compared to other Melia properties
Stayed 7 nights in Jan 2025

10/10 Excellent

Soo-Jin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Shannon Taylor

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE VIEW WAS AMAZING . STAFF WAS MORE THAN HELPFUL . FOOD WAS GOOD . WE HAD A GREAT TIME . WOULD STAY HERE AGAIN .
Stayed 3 nights in Jan 2025

8/10 Good

godfrey c.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Vanyse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Timothy E

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
LIKED - called for AC and they fixed it quickly, however the room was damp the entire week. - Food was good - Beach was very good - Entertainment was OK, not great, except guitar player he was really good - Housekeeping was great - Bartenders were great DID NOT LIKE: - Adult pool was so cold it was unusable. Totally not acceptable. - Door to balcony was very difficult to open
Stayed 7 nights in Jan 2025

10/10 Excellent

Haley

Stayed 3 nights in Jan 2025

4/10 Poor

Ida, BRONX

Disliked: Property conditions & facilities
Stayed 6 nights in Jan 2025

4/10 Poor

viktoryia

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Misty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and a great location on the beach. The beach is walkable and felt safe. The resort is slightly out of town so you need to take a cab (unless you are into walking a few miles each way). There was a lot of activities for the kids and well planned. We felt the pools were chilly and used the Caribbean more. We wished they were slightly heated for days that it was too rough to swim in the sea. We were disappointed in the reservation experience for restaurants. The Mole Taco and Fish House both require reservations that were difficult to get due to them always being full. But when you walk by there was always a minimum of 8 tables open even though there was said to be no reservations available for the night. The hotel also needs to hire more staff to clean up after guests (since guests seem to think they don't need to clean up after their selves) as there was always used towels, cups, etc left behind by guests and they were not cleaned up until evening causing chairs to not be usable by other guests and birds to come around and eat off the plates left. Our flight was delayed and so we missed a day of our reservation. It was disappointing that neither Expedia or the resort would work with us on a refund or resort credit for the day we missed out on that was out of our control.
Stayed 7 nights in Dec 2024

4/10 Poor

Amanallah

Travelled with family
Disliked: Cleanliness, property conditions & facilities
1 rooms are so damp and smell like swage, you need to do sth for the sewage smell when you charge resort money 2 you need better internet, it is barely working 3 elevators were down everyday, multiple times we had to use stair 4 food variation is limited, it takes 10 minutes to order a tea, at least add a hot water container to your buffet area
Stayed 5 nights in Dec 2024