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Kingsmills Hotel

4.0 star property
Suburban Inverness hotel in Crown with 2 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Kingsmills Hotel

Terrace/patio
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Meeting facility
Interior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Parking included
  • Spa
  • Hot tub
    Hot tub
  • Bar
    Bar
The price is AU$148
includes taxes & fees
1 Dec - 2 Dec

Explore the area

Map
Culcabock Road, Inverness, Scotland, IV2 3LP
  • Inverness Visit Scotland Information Centre
    17 min walk
  • Inverness Castle
    17 min walk
  • Victorian Market
    17 min walk
  • Inverness (INV)
    17 min drive

Room options

View all photos for Classic Room, 2 Single Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Single Beds, Non Smoking

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Eco-friendly toiletries
Private bathroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, Multiple Beds, Non Smoking (Classic, with Bunk Beds)

Family Room, Multiple Beds, Non Smoking (Classic, with Bunk Beds)

Family Room, Multiple Beds, Non Smoking (Classic, with Bunk Beds)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (Private Patio)

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking (Private Patio)

Highlights

Deck/patio
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking (Deluxe, with Bunk Beds)

Premium bedding, in-room safe, desk, laptop workspace

Family Room, Multiple Beds, Non Smoking (Deluxe, with Bunk Beds)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony (Balcony or Patio)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking, Balcony (Balcony or Patio)

Highlights

Deck/patio
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Non Smoking

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Eco-friendly toiletries
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Patio, Garden View

Classic Room, 1 King Bed, Patio, Garden View

Classic Room, 1 King Bed, Patio, Garden View

Highlights

Deck/patio
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Multiple Beds, Non Smoking, Patio (with Bunk Beds)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, Multiple Beds, Non Smoking, Patio (with Bunk Beds)

Highlights

Patio
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio, Multiple Beds, Non Smoking, Patio (with Bunk Beds)

Classic Studio, Multiple Beds, Non Smoking, Patio (with Bunk Beds)

Classic Studio, Multiple Beds, Non Smoking, Patio (with Bunk Beds)

Highlights

Patio
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Eco-friendly toiletries
  • Sleeps 6
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking, Patio

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Single Beds, Non Smoking, Patio

Highlights

Deck/patio
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed, Non Smoking (Larger Room)

Classic Room, 1 King Bed, Non Smoking (Larger Room)

Classic Room, 1 King Bed, Non Smoking (Larger Room)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Eco-friendly toiletries
Private bathroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Room
AC Hotel by Marriott Inverness
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (436)
The price is AU$167
for 1 night
includes taxes & fees
19 Nov - 20 Nov
AC Hotel by Marriott Inverness

About the area

Inverness

A family-friendly stay in Inverness awaits you at Kingsmills Hotel. Within a 20-minute stroll, you'll find Inverness Castle and Victorian Market. Highlights at this eco-friendly hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A relaxing day at Kingsclub & Spa ,Inverness can include massages, body wraps and body scrubs along with aromatherapy and reflexology. The restaurant, The Inglis, is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub, sauna and pool loungers. 4413 square feet (410 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas and coffee/tea in a common area. Full breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 4-property class Crown hotel include Inverness Cathedral and Eden Court Theatre.

What's nearby

  • Inverness Castle - 17 min walk
  • Victorian Market - 17 min walk
  • Inverness Cathedral - 3 min drive
  • Eden Court Theatre - 4 min drive
  • Culloden Battlefield - 8 min drive

Getting around

  • Inverness Station - 7 min drive
  • Inverness (INV) - 17 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Morrisons Cafe - ‬6 min drive
  • ‪PizzaExpress - ‬15 min walk
  • ‪Utopia Cafe - ‬15 min walk
  • ‪Tooth & Claw - ‬16 min walk

About this property

Kingsmills Hotel

Suburban Inverness hotel in Crown with 2 restaurants
Kingsmills Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 7 meeting rooms. Event space at this hotel measures 4413 square feet (410 square metres) and includes conference space. A hot tub, a sauna, and spa services are also featured at the family-friendly Kingsmills Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Inverness hotel is smoke free.

  • 147 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 dining venues
  • 4413 sq ft of conference space
  • 410 sq. m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Kingsmills Hotel offers 147 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium digital channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Kingsclub & Spa ,Inverness has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 17.50 for adults and GBP 10 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Conservatory
  • The Inglis

Family friendly

  • Indoor pool
  • Travel cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4,413 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Doorbell and phone notification
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Low-height desk
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Portable shower seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 11 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 17.50 for adults and from GBP 10.00 for children
  • Airport shuttle fee: GBP 85 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: GBP 20.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and window guards in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 4 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Kingsmills Inverness
Inverness Kingsmills
Inverness Kingsmills Hotel
Kingsmills
Kingsmills Hotel
Kingsmills Hotel Inverness
Kingsmills Inverness
Kingsmills Hotel Inverness, Scotland
Kingsmills Hotel Hotel
Kingsmills Hotel Inverness
Kingsmills Hotel Hotel Inverness

Frequently asked questions

Is parking available at Kingsmills Hotel?

Yep, Kingsmills Hotel has a free self car park.

How much does it cost to stay at Kingsmills Hotel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Kingsmills Hotel on 1 Dec 2024 start from AU$147.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Kingsmills Hotel?

The closest beach to Kingsmills Hotel is Dores Beach (12.5 km).

Is there a spa on site at Kingsmills Hotel?

Yep, Kingsclub & Spa ,Inverness is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Kingsmills Hotel have a pool?

Kingsmills Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 9:00 PM.

What luxury perks are available at Kingsmills Hotel?

Kingsmills Hotel features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Kingsmills Hotel a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Kingsmills Hotel.

Is Kingsmills Hotel family-friendly?

You bet! With amenities such as children's meals and a picnic area, as well as travel cots in the guestrooms, it's no surprise that Kingsmills Hotel is a hit with families.

Does Kingsmills Hotel serve breakfast?

Yep, our guests highly rate the full breakfast here! Available daily from 7:00 AM to 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Kingsmills Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Kingsmills Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Kingsmills Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Kingsmills Hotel?

Dogs are welcome at Kingsmills Hotel, with food and water bowls on offer.

Is there a golf course on site at Kingsmills Hotel?

There is a golf course next to Kingsmills Hotel.

Kingsmills Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 680 out of 1016 reviews" "
Rating 8 - Good. 221 out of 1016 reviews" "
Rating 6 - Okay. 72 out of 1016 reviews" "
Rating 4 - Poor. 31 out of 1016 reviews" "
Rating 2 - Terrible. 12 out of 1016 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Keana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff with a wonderful size room and amenities!
Stayed 2 nights in Oct 2024

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Experience in a Clean, Comfortable Hotel
We had a fantastic one-night stay at the hotel! Our room was clean, and the bed was comfy. We enjoyed a swim in the pool and delicious room service meals, including breakfast. The staff was friendly, making our experience even better. I highly recommend this hotel for a relaxing getaway!
Stayed 1 night in Aug 2024

2/10 Terrible

Jacqueline

Travelled with family
Disliked: Amenities
Be careful when you make a reservation here. There Erb two buildings. One is charming and the other one looks like Motel 6. When I asked why we got put in Motel 6, one of the guys close to the concierge desk said “this is for the premium high quality rooms. Do you have a premium room?” For a moment I thought I was being punked. Our room was large but this property is definitely not maintained well. The breakfast is only ok - sausage was overcooked and the black pudding was literally inedible - hard and dry as a rock. In general it just seems like the employees are not happy to work there. Unless you have no other choice, DO NOT STAY HERE.
Stayed 2 nights in Aug 2024

10/10 Excellent

David Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff in a lovely hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel for a conference. It was readily accessible and within walking distance of many of the popular sites in Edinburgh. The room was excellent and the staff were helpful in integrating two different reservations that I had. Overall, a great experience!
Stayed 2 nights in Jul 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and it’s only a 10-15 minute walk to the city centre from the hotel.
Stayed 2 nights in Jul 2024

6/10 Okay

Sarah, Ocean Vieww

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Alastair

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, really friendly staff, great breakfast
Stayed 1 night in Jul 2024

8/10 Good

Catriona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Good buffet breakfast
Stayed 2 nights in Jul 2024

8/10 Good

James

Travelled with family
When we booked our Room it showed a photo of the hotel and when arrived to check in we were told oh your across the parking lot at the other place . We noticed that carpets were not vacuumed regularly as there was chips scattered on the floor when arrived and only cleaned on the day we lefted.
Stayed 2 nights in Jun 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genuinely great!
Everything was absolutely great, food was amazing and service absolutely perfect. My son couldn't have breakfast as he had a surgery so the staff made him the best packed luch I've seen for afterwards. Made his day!
Stayed 1 night in Jul 2024

8/10 Good

Iain

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. The room was amazing. The staff was helpful and friendly. The gardens are absolutely beautiful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

kelly

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The best thing about this hotel was the staff! Freya and Blair were kind, thoughtful, and went above and beyond to make sure we were comfortable. Thanks to you both! This hotel is lucky to have you on staff. I rated less so the cleanliness (pillows falling apart, dusty/dirty surfaces), unavailability of necessary items (no top sheet, fridge, ice bucket etc..and didn't know until our third day we had to ask for them), horrible WiFi so no TV and barely able to get any work done. To end on a positive note, the landscapers are to be congratulated...breathtaking :)
Stayed 3 nights in Jun 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great. The only area that could have been better was the breakfast. The buffet food could have been fresher.
Stayed 4 nights in Jun 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, helpful staff. VERY clean rooms. New wing slightly better than original wing. Easy access to airport. 1 mile walk to downtown.
Stayed 1 night in Jun 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Able to accommodate our kids in the family room.
Stayed 1 night in Jun 2024

10/10 Excellent

mark, carnoustie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Alexander

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

bowen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The reviews of this place are baffling to me. The only redeeming qualities are the location and the incredibly friendly staff. Everything was dirty and very dated. It looks and smells like 1 million people stayed there and they haven’t gotten around to cleaning it yet.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful comfortable hotel.
Very nice hotel with a beautiful garden area. We had an issue with ants in our room but they took care of it right away. We were in a garden room. It had a nice patio area, wonderful shower and comfortable bed. They have a restaurant/ bar on site. Great bar area for a snack or light dinner after a long day of travel. The breakfast buffet was nice and convenient the following morning. I highly recommend this hotel.
Stayed 1 night in May 2024

10/10 Excellent

Tsolmon

Stayed 1 night in Jun 2024