10/10 Excellent
Amanda
Travelled with family
22 Sept 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff and owners were very friendly and accommodating! They were the highlight of the establishment. They allowed us to drop off our luggage when our flight arrived early in the morning. Hot breakfast was always provided with friendly service. When our activities required us leaving the hotel before breakfast, they made sure to provide us with fruit, juice, and pastries to go the night before. When we mentioned being cold the first afternoon (since we come from a much warmer climate), they brought a space heater and then made sure to turn on the radiator for us for the evening. The gentleman that manned the front desk in the evenings was always prepared to help with any questions we had about getting around to our destinations the next day. The room was clean, though small. There was very little space to move around. The mattresses could have used a rotation, and the shower showed signs of mold, as well as the shower door not shutting properly. Other than that, the room was well maintained. The rest of the property also seemed well maintained. The area was quiet and there was a bus stop conveniently located in front of the hotel, with the return stop just a few minutes walk down the street. This made getting around fairly easy. It was also a short walk to the Edinburgh zoo!
Amanda
Stayed 7 nights in Sep 2024