Crowne Plaza Hotel Glasgow by IHG

4.0 star property
Eco-certified hotel with full-service spa and health club

Photo gallery for Crowne Plaza Hotel Glasgow by IHG

Exterior
BBQ/picnic area
Premium Room, 2 Double Beds, River View
Indoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
The current price is AU$161
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
Congress Road, Glasgow, Scotland, G3 8QT
  • OVO Hydro
    ‪5 min walk‬
  • Scottish Exhibition and Conference Centre
    ‪11 min walk‬
  • University of Glasgow
    ‪8 min drive‬
  • Glasgow (GLA-Glasgow Intl.)
    ‪15 min drive‬

Room options

Standard Room, 1 Queen Bed, River View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 19.0 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 23.78 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Queen Bed, Accessible, River View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Double Beds, River View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 27.33 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, River View (High Floor)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 19.52 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed, River View (Super King)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 19.52 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Super King, High Floor)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 19.52 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Super King)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 20 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, River View (Super King)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 23.78 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Business Lounge Access (Super King)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Super King, High Floor)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 20 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Business Lounge Access (Super King)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 23 sq m
  • River view
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed (Super King)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Single Bed

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About the area

Glasgow

Crowne Plaza Hotel Glasgow by IHG places you in the centre of Glasgow, within just a 15-minute stroll of popular places like OVO Hydro and Scottish Exhibition and Conference Centre. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing day at Riverside Beauty can include hot stone massages, body wraps and body scrubs along with aromatherapy and reflexology. The restaurant, The Mariner Restaurant, is open for breakfast, lunch and dinner. The Mariner Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, Hot tub and sauna. 6500 square feet (604 square metres) of event facilities include 15 meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site. .Within a 30-minute walk of this 4-property class Glasgow Westend hotel, attractions include Ibrox Stadium and University of Glasgow.

What's nearby

  • OVO Hydro - 5 min walk - 0.5 km
  • Scottish Exhibition and Conference Centre - 11 min walk - 0.9 km
  • Kelvingrove Art Gallery and Museum - 3 min drive - 2.0 km
  • Buchanan Street - 5 min drive - 3.1 km
  • University of Glasgow - 8 min drive - 3.8 km

Getting around

  • Exhibition Centre Station - 8 min walk
  • Cessnock Station - 18 min walk
  • Glasgow International Airport (GLA) - 15 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Taphouse Bar & Kitchen - ‬14 min walk
  • ‪Red Sky Bar - ‬6 min walk
  • ‪The Ben Nevis - ‬14 min walk
  • ‪India Quay - ‬7 min walk

About this property

Crowne Plaza Hotel Glasgow by IHG

Eco-certified hotel with full-service spa and health club
Crowne Plaza Hotel Glasgow by IHG offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 6500 square feet (604 square metres) and includes conference space. A hot tub, a sauna, and spa services are also featured at the eco-certified Crowne Plaza Hotel Glasgow by IHG. For a fee, parking is available.

This 4-star Glasgow hotel is smoke free.

  • 1 building
  • 283 guestrooms or units
  • 17 levels
  • 6500 sq ft of conference space
  • 604 sq. m of conference space
  • Built in 1988
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Crowne Plaza Hotel Glasgow by IHG offers 283 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Riverside Beauty has 2 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Czech, English, French, German, Italian, Polish, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Mariner Bar
  • The Mariner Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • 6,500 square feet of conference space

Outdoors

  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 15 years old and younger stay free per registered adult when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person
  • Self-parking fee: GBP 12.00 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards and cash. This property uses wind and solar energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:30 AM to 8:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 15 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Crowne Plaza GLASGOW
Crowne Plaza Hotel GLASGOW
GLASGOW Crowne Plaza Hotel
Crowne Plaza Glasgow Hotel Glasgow
Crowne Plaza Glasgow Scotland
Glasgow Crowne Plaza
Crowne Plaza Hotel Glasgow
Crowne Plaza Glasgow By Ihg
Crowne Plaza Hotel Glasgow by IHG Hotel
Crowne Plaza Hotel Glasgow an IHG Hotel
Crowne Plaza Hotel Glasgow by IHG Glasgow
Crowne Plaza Hotel Glasgow by IHG Hotel Glasgow

Frequently asked questions

What is the cancellation policy at Crowne Plaza Hotel Glasgow by IHG?

Crowne Plaza Hotel Glasgow by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Hotel Glasgow by IHG?

As of 14 Mar 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Glasgow by IHG on 30 Mar 2025 start from AU$161.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Hotel Glasgow by IHG?

Yep, Crowne Plaza Hotel Glasgow by IHG has a self car park for GBP 12.00 per night.

Is there a spa on site at Crowne Plaza Hotel Glasgow by IHG?

Yep, Riverside Beauty is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Crowne Plaza Hotel Glasgow by IHG have a pool?

Crowne Plaza Hotel Glasgow by IHG has a pool and an indoor pool. The pool is open 6:30 AM to 8:30 PM.

What luxury perks are available at Crowne Plaza Hotel Glasgow by IHG?

Crowne Plaza Hotel Glasgow by IHG features a full-service spa, a health club and an indoor pool.

Is Crowne Plaza Hotel Glasgow by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Crowne Plaza Hotel Glasgow by IHG is a hit with families.

Does Crowne Plaza Hotel Glasgow by IHG serve breakfast?

Yeah, our travelers love the buffet brekkie here! Served weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Crowne Plaza Hotel Glasgow by IHG?

No, Crowne Plaza Hotel Glasgow by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Hotel Glasgow by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Crowne Plaza Hotel Glasgow by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Hotel Glasgow by IHG?

No, only service animals are allowed.

Crowne Plaza Hotel Glasgow by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 649 out of 1137 reviews
Rating 8 - Good. 278 out of 1137 reviews
Rating 6 - Okay. 112 out of 1137 reviews
Rating 4 - Poor. 49 out of 1137 reviews
Rating 2 - Terrible. 49 out of 1137 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Andrew, Huntly

Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Frederick

Stayed 1 night in Dec 2024

10/10 Excellent

Hazel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Fabulous customer care
The staff were fabulous. We were sitting in the bar and observed a large queue forming at reception. One of the waiting staff promptly arrived with a complimentary glass of wine and apologised for the wait. What a lovely touch and a great way to diffuse what could potentially be a fraught situation.
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Stayed 1 night in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay to attend concert
One night stay to attend a concert at the Armadillo.Had room on floor 7 which was reasonably tidy and clean , but, is showing signs of wear and a general need of renovation and upgrade in room, bathroom and corridors. This is a regular stay at this property as we attend the Jools Holland concert at the Clyde Auditorium (Armadillo) each year about same date(s) and a regular issue is the long queues to check-in , mainly caused by faults in the lifts with one / two out of action and “back of house “ lifts not able to take more than 2-3 passengers which , as I said , has happened previously . Another issue is the quick access corridor to the Armadillo , giving a direct entry without going outside , which I asked about at check- in and was told it was open , but, later when we went to go through that way , it wasn’t open as promised. Hotel seems to see the patrons attending their Xmas party nights as more important than their other paying clients. Love the location , and the hotel is ideal for our regular trips to Armadillo / Hydro , but, may look at alternatives for next visit due to general deterioration in standards at the property
Stayed 1 night in Dec 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concert stay
Perfect venue for the concert we attended at the armadillo.
Stayed 1 night in Dec 2024

8/10 Good

Kimberley, Seattle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wifi didn't work in the room. Start was nice and helpful. Check in was easy.
Stayed 2 nights in Nov 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel it's in a great location, always a lovely welcome and very clean and comfortable..it was incredible busy the day we arrived so check in was crazy busy as were the lifts but all handled with professional ease from the staff ..
Stayed 1 night in Dec 2024

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crown Plaza Glasgow
Lovely hotel and staff, we had a great time and definitely would recommend, we’ll be back for sure!
Stayed 1 night in Dec 2024

10/10 Excellent

georgina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shhhh dont tell anyone what a fantastic place to stay whilst at the Ovo, staff fab, room clean & specious etc, I'll be back !
Stayed 1 night in Dec 2024

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

colin

Liked: Room comfort
Average
I’ve stayed here a lot when going to OVO hydro and this I felt it was too busy!! Rooms were ok but noticed last stain on carpet next to bed that hadn’t been cleaned properly. Bar was as really busy before the concert and bar staff struggled to cope. Breakfast was the same. Really busy with massive queues and not enough tables in restaurant.
Stayed 1 night in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Steven

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Good location, nice bar area however breakfast was not of a good standard and pool changing facilities very poor and dirty
Stayed 1 night in Nov 2024

6/10 Okay

Iain

Liked: Cleanliness, staff & service
Average
Very good service from hotel staff throughout, room was partial river view not the front view I thought we’d have, beds and pillows really uncomfortable. Lots of late night noise from guests which woke us a couple of times early hours in the morning, and doors make a loud slam noise when closing behind you. Stayed in a few crown plaza hotels around the uk this was my least favourite and if returning to Glasgow I would not stay here again. Also the lifts were awful with only one in operation most of the time for a huge hotel.
Stayed 3 nights in Nov 2024

8/10 Good

Nahida

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Colin

Tried to change the date, due to unforseen circumstances, but the extra £95 cost made it unacceptable. Not good I'm afraid, I will not be using this hotel group again
Stayed 1 night in Nov 2024

4/10 Poor

Hugh Gerard

Business traveller
Disliked: Property conditions & facilities
Faulty Lifts
Unless you want to spend most of your stay waiting on a lift, best to avoid
Stayed 2 nights in Nov 2024

10/10 Excellent

Heather

Travelled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay will definantly return
We were welcomed by mohammed , he was very happy and welcoming and shared a few funny jokes. We had booked as it was my daughter and i joint birthday break and we got 2 complimentary drinks which went down a treat. Hotel was clean, and our room was fantastic. The view was over the river and it was lovely to look out onto 😊 We booked dinner,bed & breakfast and we couldnt fault anything. Food was amazing. We couldnt fit in our pudding and our server boxed it up and gave it to us to take to our room. All the staff from the reception, bar and restaurant were very helpful. Cleaning staff very welcoming and polite.
Stayed 1 night in Nov 2024