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Halais Hotel

4.0 star property
Upscale hotel near Hoan Kiem Lake

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Photo gallery for Halais Hotel

Breakfast, lunch, dinner served; local and international cuisine
Property grounds
Junior Suite
Breakfast, lunch, dinner served; local and international cuisine
Reception
Reviews
8.0

Very good

Popular amenities

  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Air conditioning
    Air conditioningAir conditioning
  • Housekeeping
    HousekeepingHousekeeping
  • Laundry
    LaundryLaundry
  • 24/7 front desk
    24/7 front desk24/7 front desk

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
48 Tran Nhan Tong, P. Nguyen Du, Hai Ba Trung, Hanoi, Hanoi
  • Popular LocationHoa Lo Prison Museum14 min walk
  • Popular LocationHoan Kiem Lake15 min walk
  • Popular LocationHanoi Opera House20 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)45 min drive

Room options

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Premier Room

Premier Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
Private bathroom
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Bidet
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
Private bathroom
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Deluxe Room

View from room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
Private bathroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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4.8 out of 5, Exceptional, (1039)
The price is AU$96
for 1 night
includes taxes & fees
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About the area

Hanoi

At Halais Hotel you'll be within a 20-minute stroll of popular places like Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Added amenities include a snack bar/deli, coffee/tea in a common area and laundry facilities. There's also limited parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 4-property class Hai Ba Trung hotel include Hanoi Opera House and Thang Long Water Puppet Theatre.

What's nearby

  • Hoa Lo Prison Museum - 14 min walk
  • Hoan Kiem Lake - 15 min walk
  • St. Joseph's Cathedral of Hanoi - 19 min walk
  • Hanoi Opera House - 20 min walk
  • Hanoi Old Town Night Market - 3 min drive

Getting around

  • Hanoi Railway Station - 18 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 46 min drive

Restaurants

  • ‪Garden Kitchen - ‬2 min walk
  • ‪Highlands Coffee - ‬1 min walk
  • ‪Bún - Miến - Bánh Đa Cá Rô - ‬1 min walk
  • ‪Bánh Cuốn Nóng - Nguyễn Bỉnh Khiêm - ‬1 min walk
  • ‪Il Grillo - ‬2 min walk

About this property

Halais Hotel

Upscale hotel near Hoan Kiem Lake
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. The business-friendly Halais Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 40 guestrooms or units
  • 9 levels
  • Conference rooms
  • Deli
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Halais Hotel offers 40 air-conditioned accommodations with MP3 docking stations and minibars. Flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Languages

English, French, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • Lift

More

  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 423000.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 1057500 per vehicle (return)
  • Rollaway bed fee: VND 423000.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Halais Hotel Hanoi
Halais Hanoi
Halais Hotel Hotel
Halais Hotel Hanoi
Halais Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Halais Hotel?

Halais Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Halais Hotel?

Onsite parking is limited.

What makes Halais Hotel a romantic place to stay?

A lounge bar and late-night room service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Halais Hotel.

Is there a free airport shuttle available at Halais Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Halais Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Halais Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Halais Hotel?

No, pets are not allowed.

Halais Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 12 out of 24 reviews" "
Rating 8 - Good. 5 out of 24 reviews" "
Rating 6 - Okay. 3 out of 24 reviews" "
Rating 4 - Poor. 2 out of 24 reviews" "
Rating 2 - Terrible. 2 out of 24 reviews" "

8.0/10

Cleanliness

9.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Jason

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mosquitoes were terrible in the room. There’s holes in the floor of the bedroom. no way to prevent water getting all over the floor in the bathroom as it’s just an open tub and a shower head with a drain on a leveled floor. Don’t be fooled by the lobby and pretty design the actual rooms are quite poor in comparison to other places.
Stayed 3 nights in Mar 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy check in. We got a room upgraded which was lovely. Check out was very quick. They offered a good breakfast.
King bed
Sitting area
Bathroom
Stayed 1 night in Oct 2023

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable hotel 15 min walk from hoan kiem
15 min from the heart of hoan kiem lake, good local eateries near by. Good location and comfortable hotel. It was quiet at night from hanoi standard. The staffs were friendly and helped us book an airport taxi, which was better pricing than grab taxi. free water was a nice add.
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

geoffrey, Hanoi, Vietnam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, wonderful staff, very clean and great value for your money. I would recommend to anyone. I will certainly stay there again.
Stayed 5 nights in Apr 2019

2/10 Terrible

S

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Floor very dirty. Laundry service is even worse, destroyed 2 pieces of my clothes.
Stayed 6 nights in Feb 2019

2/10 Terrible

Milan

Disliked: Cleanliness, staff & service, room comfort
Very bad experience
we stayed there 7 days and booked and pay in advance (the biggest mistakes). We also asked about clean and not noisy room! The place was very noisy (we stay on 5th floor) all night can hear horns of the cars, motorbikes. the worst experience was that another room made a noice during the night till 6 am when we informed reception many times with 0 % help. They call us back if alright but the music and noise was still loud especially base of speakers. We have a small kid and was impossible to sleep. Music from another room started at 10 PM and goes over whole night till 6am (it takes 4 last nights). Unbelievable how staff of the hotel was not able to solve this out. Also hot water in our bathtub was not working, as we paid for it. The mess under the bed - cigarets, empty bottles of water etc (we took a pictures). Very bad cleanliness. Smell of the room (no smoking as we were informed) was very bad (smell of cigarettes), poor breakfast as well.
Stayed 7 nights in Feb 2019

10/10 Excellent

Hazel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

6/10 Okay

Giulio Gasparri

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Let’s start with the positive: Staff is friendly and accommodating, and there is at least one receptionists with good English skills. Breakfast is various but average, nothing exceptional. Negative: The structure is quite old and would benefit a deep renovation inside. The room was quite noisy from the traffic outside and the pillow too thick without other options.
Stayed 3 nights in Dec 2023