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La Sinfonia Citadel hotel and Spa

4.0 star property
Hotel with a full-service spa, a quick walk to Hoa Lo Prison Museum
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for La Sinfonia Citadel hotel and Spa

Rooftop bar
Junior Suite City View
Front of property
Reception
Reception

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
12-14 Dinh Ngang, Cua Nam, Hoan Kiem, Hanoi
  • Train Street
    1 min walk
  • Hoa Lo Prison Museum
    8 min walk
  • Temple of Literature
    11 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    41 min drive

Room options

View all photos for Deluxe Double/Twin Room (Internal window)

Deluxe Double/Twin Room (Internal window)

Deluxe Double/Twin Room (Internal window)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Bathrobes
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Terrace Suite City View

Terrace Suite City View

Terrace Suite City View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite City View

Junior Suite City View

Junior Suite City View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for La Sinfonnía Suite

La Sinfonnía Suite

La Sinfonnía Suite

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Double/Twin Room (Internal window)

Executive Double/Twin Room (Internal window)

Executive Double/Twin Room (Internal window)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Front of property

L’HÔTEL du LAC Hanoi

Breakfast included
Spa
Free WiFi
Restaurant
4.9 out of 5, Exceptional, (834)
The price is AU$144
for 1 night
includes taxes & fees
8 Dec - 9 Dec
L’HÔTEL du LAC Hanoi

About the area

Hanoi

La Sinfonia Citadel hotel and Spa puts you in the heart of Hanoi, within just a 10-minute stroll of Hoa Lo Prison Museum and Ambassador's Pagoda (Chua Quan Su). Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering at La énMay Spa can include hot stone massages along with access to the sauna. The restaurant, Chestnet Restaurant, serves Fusion cuisine and is open for breakfast, lunch and dinner. Deli Sky Bar is the hotel's own rooftop bar. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of an airport shuttle. .Places within a 15-minute walk of this 4-property class Hoan Kiem hotel include Temple of Literature and St. Joseph's Cathedral of Hanoi.

What's nearby

  • Hoa Lo Prison Museum - 8 min walk - 0.7 km
  • St. Joseph's Cathedral of Hanoi - 13 min walk - 1.1 km
  • Thang Long Water Puppet Theatre - 17 min walk - 1.4 km
  • Hoan Kiem Lake - 17 min walk - 1.4 km
  • Hanoi Opera House - 2 min drive - 2.0 km

Getting around

  • Hanoi Railway Station - 7 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive

Restaurants

  • ‪Reng Reng Café - ‬2 min walk
  • ‪A99 Cafe - ‬1 min walk
  • ‪Gà Tần Cây Si - ‬2 min walk
  • ‪Cơm Viên - ‬1 min walk
  • ‪Bánh Mì Trâm - Đình Ngang - ‬1 min walk

About this property

La Sinfonia Citadel hotel and Spa

Hotel with a full-service spa, a quick walk to Hoa Lo Prison Museum
La Sinfonia Citadel hotel and Spa offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. A rooftop terrace, spa services, and barbecue grills are also featured at the business-friendly La Sinfonia Citadel hotel and Spa. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 28 guestrooms or units
  • 9 levels
  • Conference rooms
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
La Sinfonia Citadel hotel and Spa offers 28 air-conditioned accommodations with minibars and a safe. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

La énMay Spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages and massages. The spa is equipped with a sauna. The spa is open daily.

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: VND 265,000 for adults and VND 235,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chestnet Restaurant
  • Deli Sky Bar

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 9 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 470000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 265000 for adults and from VND 235000 for children
  • Airport shuttle fee: VND 550000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 470000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

La Sinfonia Citadel Spa Hanoi
La Sinfonia Citadel hotel and Spa Hotel
La Sinfonia Citadel hotel and Spa Hanoi
La Sinfonia Citadel hotel and Spa Hotel Hanoi

Frequently asked questions

What is the cancellation policy at La Sinfonia Citadel hotel and Spa?

La Sinfonia Citadel hotel and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at La Sinfonia Citadel hotel and Spa?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at La Sinfonia Citadel hotel and Spa on 4 Dec 2024 start from AU$116.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at La Sinfonia Citadel hotel and Spa?

Yep, La énMay Spa is available for guests. You'll enjoy services like hot stone massages.

Is La Sinfonia Citadel hotel and Spa family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that La Sinfonia Citadel hotel and Spa is a hit with families.

Does La Sinfonia Citadel hotel and Spa serve breakfast?

Sure does, buffet breakfast is available daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at La Sinfonia Citadel hotel and Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at La Sinfonia Citadel hotel and Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves Fusion cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at La Sinfonia Citadel hotel and Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at La Sinfonia Citadel hotel and Spa?

No, pets are not allowed.

Is there a golf course on site at La Sinfonia Citadel hotel and Spa?

There isn't one on site, but King's Island Golf Resort is a short 16-minute walk away.

La Sinfonia Citadel hotel and Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 206 out of 243 reviews" "
Rating 8 - Good. 34 out of 243 reviews" "
Rating 6 - Okay. 2 out of 243 reviews" "
Rating 4 - Poor. 0 out of 243 reviews" "
Rating 2 - Terrible. 1 out of 243 reviews" "

9.6/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Ali

Memnuniyet verici bir konaklama oldu, teşekkürler.
Stayed 1 night in Jul 2024

10/10 Excellent

Makoto

Stayed 3 nights in May 2024

10/10 Excellent

KAORU

Stayed 1 night in May 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and staff !!
We stayed at this hotel as a last minute booking after our previous reservation fell through- the best thing about this hotel is the staff and service!! We had a small issue with our room and they dealt with it immediately with no quibble moved us and could not have been more helpful on all fronts. Very friendly place to stay would recommend!
Stayed 2 nights in Mar 2024

10/10 Excellent

Chienlung

Stayed 1 night in Mar 2024

10/10 Excellent

Sandra

Stayed 2 nights in Mar 2024

8/10 Good

Erik

Liked: Staff & service, room comfort
High expectations, low results
Very very very friendly and enjoyable staff that goes over and above to help with any request. The property was very comfortable. My ac broke, but was repaired the next day. The wifi signal to our room was very low and I could not use my laptop or phone wifi. It was fixed by the time we left. The bathroom was too small for one person, let alone two. I had to sit on the toilet sideway because there wasnt much room. The backsplash behind the sink, and the shower were dirty. The walls had chips out of the paint next to the bed that needed to be painted. And lastly, the room and bathroom lighting was placed in the wrong places and not bright enough to see you face in the mirrors.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff are friendly and helpful. Knowing that there is a birthday, they put effort to decorate the room and surprise with a birthday cake !!
Stayed 1 night in Dec 2023

10/10 Excellent

Zen

Stayed 3 nights in Dec 2023

8/10 Good

Cam

Stayed 2 nights in Nov 2023

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUST STAY IN HANOI!!!!!
I am absolutely obsessed with this place!!!!! We searched for a while for a hotel and Hanoi and then finally came across this one and I’m so happy we did. This is by far our best stay in Vietnam. This is a new hotel so it felt like we had the entire place to ourselves. It’s extremely clean and quiet. I had the best shower of my life and we slept for literally 13 hours because the bed was so comfortable. I can’t begin to explain how perfect the staff was. Trang was there for our entire stay and she is the absolute sweetest person. She helped us so much with recommendations and made sure we were comfortable. I’m so sad our stay here ended. The only thing we can do now is tell everyone you MUST stay here. Without a question, this is your Hanoi hotel!!
Stayed 2 nights in Oct 2023

8/10 Good

Scott

Stayed 3 nights in Oct 2023

10/10 Excellent

YOUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel
Great stay: comfortable beds, clean rooms and nice breakfast buffett. Excellent customer service at the front desk. We enjoyed our stay in La Sinfonia Citadel while in Hanoi and we'll gladly be back here again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a very pleasant stay in La Sinfonia Citadel. The breakfast buffet is delicious, as we stayed for three nights, we didn’t expect they would change the food options each day. The staff are welcoming and the service was superb! And when we left they even have a small souvenir for us. The location would not be the most convenient, however you can get to the attractions easily. The area is relatively quiet comparing to the main spots which is a bonus for us, as we don’t really enjoy the crowds of the old quarters when you can get traffic jam easily.
Stayed 3 nights in Sep 2023

8/10 Good

Yew Loi Ashley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place location is okay.
Stayed 3 nights in Aug 2023

10/10 Excellent

Lauren

Travelled with partner
Liked: Property conditions & facilities
The hotel was beautiful and the staff lovely. They also have a really nice restaurant on the eighth floor.
Stayed 1 night in Jul 2023

10/10 Excellent

Shella

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff I met here are the best. The team is very friendly and goes above and beyond to ensure guest have the best experience. Big shout out to Trang at reception.
Stayed 3 nights in Jun 2023

10/10 Excellent

EMMA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I had a very pleasant stay at the La Sinfonia Citadel. Ms Trang Nguyen was particularly friendly and helpful. I would highly recommend this hotel. The staff were excellent. The spa was fantastic. I don't have a single fault.
Stayed 7 nights in May 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful design, clean and warm service
Stayed 1 night in May 2023

10/10 Excellent

Guan Thong

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy design for room, but the corridor light a bit dim.
Stayed 4 nights in Apr 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Would I stay again? No
I don’t know what to feel about this hotel for the following the reasons: 1. Room was clean, bed comfy but the bathroom was really small 2. The hotel had a funky smell in the hallways and the reception had a pungent cigarette smell because there is always a smoker in front of the lobby doors 3. The breakfast was pretty good 4. The receptionists were quite pushy. We had no intentions on using the spa or the rooftop bar (because the prices were outrageous) but they kept on convincing us to try out the services. 5. One of the “managers” approached us while we were eating breakfast asking us how was our stay but his demeanor (he had both of his hands on his pocket) seemed a bit rude 6. The most ridiculous part was that we were charged for the two coffee capsules. Usually when you have a coffee machine and coffee capsules placed next to it you will assume that these are complimentary but it wasn’t. It was confusing because it was right next to the complimentary tea bags… 7. Location is not the best because you need to cross multiple streets to get to the bustling french quartier zone
Stayed 4 nights in Mar 2023

10/10 Excellent

RANDY

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk is very friendly, breakfast service is best and all service employees is fantastic and they when over my expectations. I gave them 5 star in service over all. We will be back again soon. And definitely to stay here again.
Stayed 3 nights in Mar 2023

10/10 Excellent

Kim

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, lovely hotel, attentive service
Stayed 1 night in Feb 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Feb 2023