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The One Hotel Ben Thanh

3.0 star property
Central hotel connected to the convention centre in District 1 with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The One Hotel Ben Thanh

Premium Double Room | View from room
Front of property
City view from property
Exterior
Front of property

Reviews

7.2 out of 10

Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
The price is AU$34
includes taxes & fees
19 Dec - 20 Dec

Explore the area

Map
230 Ly Tu Trong, Phuong Ben Thanh, Quan 1, Ho Chi Minh City, 700000
  • Ben Thanh Market
    5 min walk
  • Nhà Hàng Phương Cua
    1 min walk
  • Saigon Railway Station
    8 min drive
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    20 min drive

Room options

View all photos for Superior Double Room

Premium bedding, memory-foam beds, free minibar items, in-room safe

Superior Double Room

Highlights

Soundproofed
Air conditioning
Fridge
Minibar (some free items)
LCD TV
Pillow menu
Portable fan
Memory foam bed
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room, Bathtub

Deluxe Triple Room, Bathtub

Deluxe Triple Room, Bathtub

Highlights

Soundproofed
Air conditioning
Fridge
Minibar (some free items)
LCD TV
Pillow menu
Portable fan
Memory foam bed
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Soundproofed
Air conditioning
Fridge
Minibar (some free items)
LCD TV
Pillow menu
Portable fan
Memory foam bed
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Double Room

Premium Double Room | View from room

Premium Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Fridge
Minibar (some free items)
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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Air conditioning
Laundry
Housekeeping
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The price is AU$65
for 1 room
includes taxes & fees
1 Jan - 2 Jan
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About the area

Ho Chi Minh City

The One Hotel Ben Thanh puts you in the heart of Ho Chi Minh City, connected to the convention centre and within just a 10-minute stroll of popular attractions like Ben Thanh Market and Pham Ngu Lao Street. Highlights at this hotel include in-room free WiFi and LCD TVs. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include laundry facilities, a library and a terrace. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 3-property class District 1 hotel include Bui Vien Walking Street and Saigon Square.

What's nearby

  • Ben Thanh Market - 5 min walk
  • Pham Ngu Lao Street - 7 min walk
  • Bui Vien Walking Street - 8 min walk
  • Saigon Square - 8 min walk
  • Dong Khoi Street - 11 min walk

Getting around

  • Saigon Railway Station - 8 min drive
  • Ga Binh Trieu Station - 22 min drive
  • Tan Binh - Tan Son Nhat International Airport (SGN) - 20 min drive

Restaurants

  • ‪Quán Mì Cật - ‬1 min walk
  • ‪Marukame Udon - ‬1 min walk
  • ‪The Cajun Cua - ‬1 min walk
  • ‪Nhà Hàng Phương Cua - ‬1 min walk
  • ‪Sushi Tei Vietnam - ‬1 min walk

About this property

The One Hotel Ben Thanh

Central hotel connected to the convention centre in District 1 with a 24-hour front desk
As a guest of The One Hotel Ben Thanh, you'll find a library, a terrace, and tour/ticket assistance. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly The One Hotel Ben Thanh also features concierge services, laundry facilities, and dry cleaning/laundry services.

This 3-star Ho Chi Minh City hotel is smoke free.

  • 39 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
The One Hotel Ben Thanh offers 39 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars (stocked with some free items) and a safe. Memory foam beds feature premium bedding. A pillow menu is available. 21-inch LCD televisions come with cable channels. Bathrooms include slippers, designer toiletries, bidets and complimentary toiletries.

This Ho Chi Minh City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (VND 120,000 per day)
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Couples/private dining

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 21-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 350000.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 670000 per vehicle (return)
  • Nearby parking fee: VND 120000 per day
  • Rollaway bed fee: VND 350000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, Discover and cash. Long-term renters welcome. For guests' safety, the property includes a security system in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

One Hotel Ben Thanh
Hotel The One Hotel Ben Thanh Ho Chi Minh City
Ho Chi Minh City The One Hotel Ben Thanh Hotel
Hotel The One Hotel Ben Thanh
The One Hotel Ben Thanh Ho Chi Minh City
One Ben Thanh
One Hotel
One
The One Hotel Spa
The One Hotel Ben Thanh Hotel
The One Hotel Ben Thanh Ho Chi Minh City
The One Hotel Ben Thanh Hotel Ho Chi Minh City

Frequently asked questions

What is the cancellation policy at The One Hotel Ben Thanh?

The One Hotel Ben Thanh offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The One Hotel Ben Thanh?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at The One Hotel Ben Thanh on 19 Dec 2024 start from AU$34.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes The One Hotel Ben Thanh a romantic place to stay?

Couples dining and romance packages, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at The One Hotel Ben Thanh.

Is there a free airport shuttle available at The One Hotel Ben Thanh?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at The One Hotel Ben Thanh?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The One Hotel Ben Thanh?

No, pets are not allowed.

The One Hotel Ben Thanh Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 30 out of 98 reviews" "
Rating 8 - Good. 20 out of 98 reviews" "
Rating 6 - Okay. 28 out of 98 reviews" "
Rating 4 - Poor. 10 out of 98 reviews" "
Rating 2 - Terrible. 10 out of 98 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Amely

Disliked: Cleanliness, amenities, property conditions & facilities
Noise isolation wasn’t existent, provided towels had huge holes in it and the one window to the hallway had a blind, but that let in so much light that you actually got blinded by the lights in the hallway.
Stayed 2 nights in Jul 2024

2/10 Terrible

Nguyen Lan Phuong

Disliked: Cleanliness, staff & service, property conditions & facilities
When we got to the hotel. Everything is different from the photos they posted on Expedia. Even the front desk person admitted they are using the photos from different hotel. Room is stinks, wet and dirty, mold everywhere, stains all over the bed. We refused to check in or stay with them. The manager promised to us she will cancel the days that we don't stay and refund back to my credit card. It's been 2 weeks I'm still waiting for my refund.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Jan 2024

6/10 Okay

Tomas

You get what you paid, good for emergency stay, not recommended for leisure
Stayed 2 nights in Nov 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
vị trí đẹp ngay trung tâm, khách sạn đang được sửa nên hy vọng lần sau ghé tiếp sẽ được chỉnh chu hơn.phòng vệ sinh còn dơ và ồn. nhân viên thân thiện
Stayed 2 nights in Sep 2023

2/10 Terrible

Tyna

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
This looks líke a homeless motel- very dirty with cockroaches running.. The picture online looks totally different. We checked in and out same night cause don’t feel safe to stay.
Stayed 4 nights in Jun 2023

10/10 Excellent

Sonny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2023

6/10 Okay

AnneSofie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Great location
It was ok, booked the room to have a place to keep our bags and take a shower before leaving in the evening, so didn’t sleep there. Excellent location
Stayed 1 night in Mar 2023

4/10 Poor

Betty

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
When we booked the room we thought it would look like the picture they posted, it was definitely NOT. The room was old, water leak marks/ stains, exposed wiring, sewage smell, mildew in washroom, no shower curtain and bath tub wasn’t fastened to wall. This hotel should be rated a 1 star. I could tell the receptionist were embarrassed when we told them that the room they gave us was horrible. They didn’t offer us another room. So we shorten our stay. The restaurant beside the hotel was noisy and lasted till 5 am. I definitely would not stay there ever.
Stayed 7 nights in Mar 2023

4/10 Poor

Duc

Disliked: Amenities, property conditions & facilities
Stayed 7 nights in Feb 2023

6/10 Okay

khoa

Travelled with partner
close to the ben thanh market, need to update everything inside
Stayed 2 nights in Feb 2023

8/10 Good

khoa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to ben thanh market
Stayed 2 nights in Feb 2023

6/10 Okay

Mai

Disliked: Cleanliness
Stayed 2 nights in Feb 2023

8/10 Good

Thienbao

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its ok 3 star
Stayed 3 nights in Feb 2023

10/10 Excellent

Hong

Stayed 1 night in Feb 2023

6/10 Okay

Tirich

Stayed 1 night in Jan 2023

2/10 Terrible

don

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed, i didn't believe the negative comments ; lesson learned. I rented 2 rooms. 1 was full of mold in the bathroom, the other room had a pillow with hairs on it, they didn't change the pillow covers. I couldn't believe this hotel was listed by expedia. This is the worst experience I've ever had. The business is still alive thanks to customers like me, not so smart!

2/10 Terrible

Spyridon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please Avoid!!
AVOID!!! I rarely give 1 star reviews, but this property deserves it. The walls are full of mould and there is a horrible smell in the rooms. I kept coughing all night and I'm not usually so sensitive to smells, so imagine... Also, the bedsheets had stains but that's a secondary issue compared to the mould. The pictures they have on Google and Expedia are old and fake. Have a look at the attached pictures to see how the rooms look today.
Stayed 4 nights in Nov 2022

2/10 Terrible

Marcus, Suwanee

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staffs are not friendly Rooms are old and dirty
Stayed 1 night in Nov 2022

2/10 Terrible

Omar Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible! Falsely advertised that there were certain facilities/amenities that didn’t exist on the premises. Poor wifi, holes in the wall, non English speaking staff. A horrendous experience overall.
Stayed 26 nights in Aug 2022

6/10 Okay

Truong

Travelled with family
Disliked: Cleanliness, property conditions & facilities
They need to fix everything and clean everything
I stayed there 3 nights with my family. The room didn't same the picture they posted. The room looks old and the bed not clean i saw some hair and dirty on the sheet. The floor dirty too if you not wear your sandals in the room. I will never come back there anymore.
Stayed 3 nights in Aug 2022

10/10 Excellent

Akito

Stayed 2 nights in Jul 2022

6/10 Okay

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities
Had good internet, hot water, fridge and AC. Bed was clean. I liked the firm mattress. Location is great. Near marakume udon and starbucks etc. The room had all kinds of stains and gobs of goo on the walls. Entire ceiling panels were covered with black mold in the bathroom. The night manager gave me unapproving looks whenever he saw me. The day manager tried to act like i hadnt paid when i had already paid through expedia upon checkout, but stopped asking for money when he realized the night manager had already returned to me my passport. Its next door to a 24hr family mart w great snacks. A step up from a hostel, since you'll have privacy and youre own bathroom (toilet and shower werent too bad). If youre on a budget, go for it, otherwise I'd say try another arrangement
Stayed 6 nights in Apr 2022

8/10 Good

Aude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Everything was up to standards. Good value for money.
Stayed 1 night in Dec 2020

6/10 Okay

Cheryl Van

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020