Sheraton Waikiki Beach Resort

4.0 star property
Beach hotel with 2 outdoor pools, near Royal Hawaiian Center

Photo gallery for Sheraton Waikiki Beach Resort

Property amenity
Suite, 1 Bedroom, Oceanfront (Kai Suite Doubles) | View from room
View from room
View from room
Luxury Room, Multiple Beds, Oceanfront | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Breakfast available
  • Gym
The current price is AU$832
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
2255 Kalakaua Ave, Honolulu, HI, 96815
  • Royal Hawaiian Center
    ‪1 min walk‬
  • Waikiki Beach Walk
    ‪4 min walk‬
  • Waikiki Beach
    ‪8 min walk‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪31 min drive‬

Room options

Room, 1 King Bed, Oceanfront (Mobility Accessible, Tub floor 4 to 9)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Oceanfront (Mobility Accessible, Tub Flr 10 to 19)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Roll-in Shower, Oceanfront (Mobility Accessible, Kai Suite King)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Family Room, 3 Single Beds, City View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • City view
  • Sleeps 5
  • 3 Single Beds

Suite, 1 Bedroom, Oceanfront (Kai Suite Doubles)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, City View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Partial Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 22 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Partial Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 22 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Oceanfront (Infinity, Floor 20 to 27)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Oceanfront (Infinity, Floor 20 to 27)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Oceanfront (Diamont Head)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 22 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View (Mobility Accessible, Tub)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Oceanfront (Diamond Head)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 22 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Oceanfront (Penthouse, Floor 28 to 31)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 22 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Oceanfront (Floor 28 to 31)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 22 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Luxury Room, Multiple Beds, Oceanfront

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 59 sq m
  • Ocean view
  • Sleeps 5
  • 3 Double Beds

Suite, 1 Bedroom, Oceanfront (Malia Suite)

Highlights

Lanai
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 81 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Oceanfront (Kai Suite King)

Highlights

Lanai
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 103 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Oceanfront (Ohana Suite)

Highlights

Lanai
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 103 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Room, 1 King Bed, Oceanfront (Floor 4 to 9)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 22 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Oceanfront (Floors 4 to 9)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 22 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Oceanfront (High Floor, Floor 10 to 19)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 22 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Oceanfront (High Floors, Floors 10 to 19)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 22 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

You may also like

About the area

Honolulu

A family-friendly stay in Honolulu awaits you at Sheraton Waikiki Beach Resort. Within steps you'll find Royal Hawaiian Center and Waikiki Beach Walk within a short 5-minute stroll. Highlights at this beach hotel include 7 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at abhasa Spa can include deep-tissue massages, hot stone massages and facials. The restaurant, RumFire, serves Asian cuisine and is open for lunch and dinner. Edge of Waikiki is the hotel's own cocktail bar. Enjoy the 2 hot tubs, 24-hour gym and kids' swimming pool plus access to snorkelling. 26400 square feet (2453 square metres) of event facilities include 19 meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 6:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this Waikiki hotel include International Market Place and Waikiki Beach.

What's nearby

  • Royal Hawaiian Center - 1 min walk - 0.2 km
  • Waikiki Beach Walk - 4 min walk - 0.4 km
  • International Market Place - 5 min walk - 0.4 km
  • Waikiki Beach - 8 min walk - 0.7 km
  • Ala Moana Center - 4 min drive - 2.5 km

Getting around

  • Hālaulani / Leeward Community College Station - 24 min drive
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 31 min drive

Restaurants

  • ‪Island Vintage Coffee - ‬1 min walk
  • ‪Royal Hawaiian Food Court - ‬2 min walk
  • ‪Tsuru Ton Tan - ‬1 min walk
  • ‪Island Vintage Shave Ice - ‬1 min walk
  • ‪Panda Express - ‬1 min walk

About this property

Sheraton Waikiki Beach Resort

Beach hotel with 2 outdoor pools, near Royal Hawaiian Center
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Sheraton Waikiki Beach Resort, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a children's pool, a 24-hour fitness centre and a garden. For a fee, parking is available.

This Honolulu hotel is smoke free.

  • 1636 guestrooms or units
  • 7 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • 26400 sq ft of conference space
  • 2453 sq. m of conference space
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
Sheraton Waikiki Beach Resort offers 1636 accommodations with a safe and free newspapers. Rooms open to lanais. Pillowtop beds feature down duvets. 35-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Abhasa Spa has 9 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is open daily.

Languages

English, Japanese, Korean

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 55 per day)
  • Secured, covered valet parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 35 per person
  • 2 bars/lounges
  • 2 poolside bars
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Baskin-Robbins
  • Edge of Waikiki
  • Honolulu Coffee Company
  • Kai Market
  • RumFire

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • 24-hour gym
  • Art gallery
  • Canoeing
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • 26,400 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 35-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests are requested to provide their estimated arrival details in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 120.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 61.34 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 35.00 per person
  • Covered self-parking fee: USD 55 per day (in/out privileges)
  • Valet parking fee: USD 65 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE/TA-069-973-6064-01
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is GE/TA-069-973-6064-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hotel Waikiki
Sheraton Waikiki
Waikiki Sheraton
Honolulu Sheraton
Sheraton Honolulu
Sheraton Hotel Honolulu
Sheraton Waikiki Hawaii/Honolulu
Sheraton Waikiki Honolulu
Sheraton Waikiki Hotel Honolulu
Sheraton Waikiki Hotel
Sheraton
Sheraton Waikiki
Sheraton Waikiki Honolulu
Sheraton Waikiki Beach Resort Hotel
Sheraton Waikiki Beach Resort Honolulu
Sheraton Waikiki Beach Resort Hotel Honolulu

Frequently asked questions

What is the cancellation policy at Sheraton Waikiki Beach Resort?

Sheraton Waikiki Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Waikiki Beach Resort?

As of 24 Mar 2025, prices found for a 1-night stay for 2 adults at Sheraton Waikiki Beach Resort on 30 Mar 2025 start from AU$733.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Waikiki Beach Resort?

Yep, Sheraton Waikiki Beach Resort has a secured covered self car park with in/out privileges for USD 55 per day.

Are there any beaches close to Sheraton Waikiki Beach Resort?

Yep, Sheraton Waikiki Beach Resort is a short 8-minute walk from Waikiki Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find water sports equipment.

Is there a spa on site at Sheraton Waikiki Beach Resort?

Yep, abhasa Spa is available for guests. You'll enjoy heaps of services like facials and body treatments, as well as Swedish massages.

Does Sheraton Waikiki Beach Resort have a pool?

Yep, and guests love it! Sheraton Waikiki Beach Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

Does Sheraton Waikiki Beach Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sheraton Waikiki Beach Resort?

Sheraton Waikiki Beach Resort features 2 poolside bars, 2 outdoor pools and 2 hot tubs.

What makes Sheraton Waikiki Beach Resort a romantic place to stay?

Beachfront dining and romance packages, as well as pillowtop beds and private lanais in the guestrooms, help set the scene for a romantic weekend at Sheraton Waikiki Beach Resort.

Is Sheraton Waikiki Beach Resort family-friendly?

You bet! With amenities such as a children's pool and supervised childcare, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Waikiki Beach Resort is a hit with families.

Does Sheraton Waikiki Beach Resort serve breakfast?

Yeah, full breakfast is available daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Sheraton Waikiki Beach Resort?

No, Sheraton Waikiki Beach Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Waikiki Beach Resort?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves Asian cuisine.

What time are check-in & check-out at Sheraton Waikiki Beach Resort?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Sheraton Waikiki Beach Resort?

No, only service animals are allowed.

Sheraton Waikiki Beach Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1455 out of 2071 reviews
Rating 8 - Good. 406 out of 2071 reviews
Rating 6 - Okay. 127 out of 2071 reviews
Rating 4 - Poor. 44 out of 2071 reviews
Rating 2 - Terrible. 39 out of 2071 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

TAO, Rancho Cucamonga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Amanda Simone

Travelled with family and small children
Liked: Cleanliness, staff & service
Positives: 11 elevators, friendly staff, full gym open 24 hours. Walkable to a lot of restaurants and shops. Negatives: I was told to scan QR codes to find out any information when I checked in. It was a rush check in. Parking fee and resort fees are very high. The pool is small, crowded and only has sun for the first half of the day. If you plan on renting a car and driving around the island to see the sights, I suggest you don’t stay here. It is extremely overpriced and I regret booking it. For reference, I came hear with my 10 and 3 year old boys. We rented a car and every day we were going somewhere.
Stayed 5 nights in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible experience
Ocean view absolutely worth it. Infinity pool was just incredible. The building is a work of art. I hope to return!
Stayed 3 nights in Dec 2024

8/10 Good

Michelle

Travelled with partner
Liked: Amenities, property conditions & facilities
While I truly appreciated the location and the convenience of being close to both great food and the beach, there were a couple of issues that impacted my experience. Upon checking in, I was surprised by the lack of warmth and friendliness from the staff. Unlike my experiences at the other two hotels I stayed at in Hawaii, the staff member at check-in seemed distant and impatient, despite me not having any questions or concerns at that moment. A welcoming attitude would have been much appreciated. Additionally, I discovered a dark red spot on the bedsheet. While it appeared to have been washed, the stain was still noticeable and made me feel uncomfortable. By the time I noticed it, I was too tired to contact room service, but I felt it was an issue worth noting. On a positive note, the staff during checkout was incredibly friendly, and I also appreciated the bellman’s assistance with luggage storage. Their kindness and helpfulness made up for some of the earlier experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tiauna Larissa

Stayed 5 nights in Dec 2024

10/10 Excellent

Aileen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very beautiful property. Definitely a family-oriented place so if you’re looking for quiet romantic adult time, you won’t find it here. It’s also way touristy and constantly active. The lines and wait time to check in and out were ridiculous if you’re a regular person and don’t have their silver, gold, titanium or other precious metal membership. The wait time to get your bags sent up was also crazy. The room itself was nice. It was a little weird to have the sink almost practically in the middle of the room which made it nearly impossible to continue sleeping while my mate washed their hands or brushed their teeth. The view out the balcony was okay if you don’t mind being above the vent fans and overlooking garages. Needless to say, it left much to be desired. Luckily we were too busy doing activities to spend a lot of time in the room.
Stayed 7 nights in Oct 2024

10/10 Excellent

Steven

Stayed 3 nights in Nov 2024

10/10 Excellent

Roger

Travelled with family and small children
Liked: Cleanliness, amenities
Best hotel we’ve stayed in Honolulu so far. The pool area is excellent and the location can’t be beat. The gym needs updating. It’s way too packed in there and there are no windows… step up your gym game and your hotel will level up big time!
Stayed 1 night in Dec 2024

10/10 Excellent

Rattapol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, Clean, fun pool, easy to access to the bech
Stayed 9 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Hui

Liked: Amenities
Very nice and convenient
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2024

8/10 Good

Ferudun Steven, Balgownie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The resort fee of USD $63 per day is quite steep, especially for longer stays, as it significantly increases the total cost. Not all hotels charge this fee, so it’s worth checking before making a reservation.
Stayed 7 nights in Dec 2024

10/10 Excellent

Phyllis

Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2024

10/10 Excellent

Nevada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were amazing in every aspect
Stayed 6 nights in Dec 2024

10/10 Excellent

Shelby

Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not worth the price.
I paid extra for breakfast but they weren’t able to get it printed on check in. Would not deliver it to my room. They had me wait in line, again, in the morning to retrieve it. Not a time-saver and not a good deal. Don’t buy it. Check out is 11 am. They locked me out of my room at 10:30?! Spent 10 minutes trying to determine if maybe I had the wrong room?? Then another 15 min waiting for security. By that time “I’m late checking out”. Pool was fine but it’s adults only at infinity pool. And hours are 8-8. So we were unable to enjoy pool when we arrived late evening. Most other pools are open until 10 pm. Would not stay here again. Very expensive, small room, poor service, poor pool hours, and poor service.
Stayed 1 night in Dec 2024

10/10 Excellent

Joe

Stayed 9 nights in Nov 2024

10/10 Excellent

Hiromi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tai Pang

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Better to have route to go to the shopping area without going through garbage collecting area.
Stayed 7 nights in Dec 2024

10/10 Excellent

Courtney

Stayed 4 nights in Nov 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area
Stayed 3 nights in Dec 2024