Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel

2.5 star property
Hotel with free breakfast, near Memorial City Mall
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel

Exterior
Exterior
Exterior
Outdoor pool
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Parking included
The price is AU$180
includes taxes & fees
9 Feb - 10 Feb

Explore the area

Map
10500 Katy Freeway, Houston, TX, 77043
  • Houston Community College - Energy Corridor
    ‪3 min walk‬
  • CityCentre
    ‪11 min walk‬
  • Town and Country Village
    ‪17 min walk‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪31 min drive‬

Room options

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 1 King Bed, Accessible Bathtub (Communications)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About the area

Houston

At Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel you'll be within just a 5-minute stroll of Houston Community College - Energy Corridor and within 15 minutes of CityCentre. Highlights at this hotel include a complimentary breakfast, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find a 24-hour business centre, a snack bar/deli and coffee/tea in a common area. .Attractions within a 10-minute drive of this Memorial hotel include Westheimer Rd and Memorial City Mall.

What's nearby

  • Houston Community College - Energy Corridor - 3 min walk
  • CityCentre - 11 min walk
  • Memorial City Mall - 3 min drive
  • Memorial Hermann Memorial City Medical Center - 3 min drive
  • Westheimer Rd - 6 min drive

Getting around

  • Houston Station - 22 min drive
  • George Bush Intercontinental Airport (IAH) - 31 min drive

Restaurants

  • ‪Pluckers Wing Bar - ‬17 min walk
  • ‪Yard House - ‬17 min walk
  • ‪SMG City Centre - ‬15 min walk
  • ‪Taste of Texas - ‬16 min walk
  • ‪Pappasito's Cantina - ‬17 min walk

About this property

Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel

Hotel with free breakfast, near Memorial City Mall
Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel. Self parking is free.

This Houston hotel is smoke free.

  • 123 guestrooms or units
  • 5 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel offers 123 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Houston W Memorial City Area Hotel
Holiday Inn Express Houston W Memorial City Area
Express Houston W Memorial Ci
Holiday Inn Express Suites Houston W Memorial City Area
Holiday Inn Express Suites Houston Memorial City Centre

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel?

Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel?

As of 31 Jan 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel on 9 Feb 2025 start from AU$180.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel?

Yep, Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel has a free self car park.

Does Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel have a pool?

Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel has an outdoor pool. The pool is open 6:00 AM to 11:00 PM.

Is Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel is a hit with families.

Does Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel serve breakfast?

Yep, free buffet brekkie is on offer weekdays from 6:00 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel?

No, Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 693 out of 980 reviews" "
Rating 8 - Good. 141 out of 980 reviews" "
Rating 6 - Okay. 52 out of 980 reviews" "
Rating 4 - Poor. 29 out of 980 reviews" "
Rating 2 - Terrible. 65 out of 980 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher, Clewiston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here a few times, and I find the property to be a really nice place to stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Joel

Very clean and comfortable rooms
Stayed 1 night in Sep 2024

10/10 Excellent

Josh

Stayed 1 night in Oct 2024

10/10 Excellent

Brad

Stayed 1 night in Oct 2024

6/10 Okay

Laura

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I stayed there for two nights. was fine at first however my TV was broken and they couldn't switch it for a new TV until the second day. The front desk offered for me to switch rooms but I was already unpacked. I was traveling with a disabled child so it would have been a lot of trouble to move rooms. I declined. Unfortunately, the front desk switched my room number in the computer even though I declined. When the night shift came on they thought my room was vacant so sometime after 11:00 at night a strange man used the key and just walked into my room where my daughter and I were sleeping. It was very frightening. I had to push him out the door. Everyone was very apologetic and I was comped a night stay so they did try to make it right but I travel a lot and I have never had anything like that happen. Another minor inconvenience was I asked the front desk for two extra towels at 8:00 a.m. because I already used the two in the room for my daughter. No one ever brought them until after I left for the afternoon so I couldn't take a shower in the morning like I wanted to. That was a little annoying. Other than that this day was uneventful the food was decent in the breakfast area. I'm not sure I would stay there again. I've never felt unsafe in the hotel before until this trip so that was kind of a deal-breaker for me even though they did cop me a night which was a nice gesture. I did not sleep well that night at all. I was very worried because somebody out there had a room key.
Stayed 2 nights in Oct 2024

10/10 Excellent

LETICIA

Liked: Cleanliness, staff & service, property conditions & facilities
I got into town early and was able to check in before 4. Friendly safe very clean rooms
Stayed 2 nights in Oct 2024

10/10 Excellent

JEANETTE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and friendly. The manager let us check in to our room although we were very early.
Stayed 1 night in Oct 2024

10/10 Excellent

Kiara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mizraim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jacqueline

Stayed 3 nights in Oct 2024

8/10 Good

Carlos

Stayed 2 nights in Oct 2024

8/10 Good

Kayla

Liked: Staff & service, property conditions & facilities
There were these little bugs found crawling on ceiling in the room. Also, the restroom was very clean. I had to clean toilet on my own (as it looks like splatters from the previous guest). Overall, properly was cool. Bed comfy, A/C cold.
Stayed 3 nights in Oct 2024

2/10 Terrible

Shamakia

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Omg! Run away as fast as you can! I booked this place from the EXPEDIA REVIEWS AND RATINGS! I was so wrong! First thing first just don’t come here, as soon as we arrived security is driving around the property. My thoughts was, it must be unsafe. Because for actual security to be here on duty. Next, the lady who was sitting in the lobby on the phone was actually the check in clerk. I was worried about how professional that was, then to make it worst. She hands me a card and tell me to make sure the key work because she just changed it out. Well, I made it up to the 4th floor and the key didn’t work. So I had to go ahead and travel back to the lobby and have her walk me up to let me into my room for the evening. After I slept the next morning I checked out and ran out that place. Also, the elevator were dirty. Like someone wiped their nasty hands on the walls of the elevator. Ewwww! By the way, I still haven’t received my security deposit for the nights stay!
Stayed 1 night in Oct 2024

8/10 Good

Stelian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Nelda

Stayed 2 nights in Oct 2024

6/10 Okay

Tiffanie

Travelled with family
Disliked: Cleanliness
Room was oddly shaped. Very minimal flat surfaces for items. Someone’s vehicle was stolen around 10am. Will never stay at this location again!
Stayed 2 nights in Oct 2024

6/10 Okay

ALLEN, Great Neck

Stayed 1 night in Sep 2024

2/10 Terrible

Raquel

Travelled with family
Liked: Cleanliness
Stolen Vehicle!
Our truck was stolen at 10:00am on our second day here. Cameras weren’t able to be reviewed until 12 hours later. The hotel assistance was understanding, not much they could do. One employee mentioned of vehicles being broken into being common, yet there was not a single sign warning to keep valuable away or similar. We were left there with no transportation for food or any activities after this. I will never come back to Houston in general. If you stay here make sure you are aware your vehicle might broken into or stolen! Very suspicious how no one say anything and how they knew exactly where to come and what time as well.
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Cedric

Stayed 3 nights in Sep 2024

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, property conditions & facilities
The bed was comfortable, but there was no bedding for the sofa bed and we only had two towels. In the morning, we were wakened by a fire alarm at 730, went to see if it was real, and after finding it was false, found out there was no breakfast available either since they were shorthanded. No apologies from anyone for any inconvenience to us. Disappointing.
Stayed 1 night in Oct 2024