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Grand Hyatt Incheon

5.0 star property
Luxury Incheon hotel in Jung-gu with 3 restaurants

Photo gallery for Grand Hyatt Incheon

Indoor pool
Indoor pool
Exterior
Deluxe Suite, 1 King Bed (West Tower, Grand)
3 restaurants, breakfast served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pool
  • Hot tub
  • Bar
  • Free airport shuttle
  • Parking available
The current price is AU$259
includes taxes & fees
25 Feb - 26 Feb

Explore the area

Map
208, Yeongjonghaeannam-ro 321beon-gil, Jung-gu, Incheon, Incheon, 400-719
  • Paradise City Wonder Box
    ‪13 min walk‬
  • Paradise City Casino
    ‪13 min walk‬
  • Geuppo Beach
    ‪5 min drive‬
  • Seoul (ICN-Incheon Intl.)
    ‪6 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed (West Tower, Grand)

Deluxe Suite, 1 King Bed (West Tower, Grand)

Deluxe Suite, 1 King Bed (West Tower, Grand)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Bedrooms (West Tower, Residence)

Room, 2 Bedrooms (West Tower, Residence)

Room, 2 Bedrooms (West Tower, Residence)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
  • 103 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Room, 2 Single Beds (West Tower, Airport View)

Room, 2 Single Beds (West Tower, Airport View)

Room, 2 Single Beds (West Tower, Airport View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Down duvet
  • 38 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 King Bed (West Tower, Airport View)

Room, 1 King Bed (West Tower, Airport View)

Room, 1 King Bed (West Tower, Airport View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom (West Tower, Residence)

Room, 1 Bedroom (West Tower, Residence)

Room, 1 Bedroom (West Tower, Residence)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 85 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (West Tower)

Rainfall showerhead, free toiletries, hair dryer, bathrobes

Deluxe Room, 2 Single Beds (West Tower)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (West Tower)

Deluxe Room, 1 King Bed (West Tower)

Deluxe Room, 1 King Bed (West Tower)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Grand, East Tower)

Suite, 1 King Bed (Grand, East Tower)

Suite, 1 King Bed (Grand, East Tower)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (West Tower)

Premium bedding, down duvets, minibar, in-room safe

Club Room, 2 Single Beds (West Tower)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds (East Tower, High Floor)

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds (East Tower, High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed (East Tower, High Floor)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed (East Tower, High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed (East Tower)

Family Room, 1 King Bed (East Tower)

Family Room, 1 King Bed (East Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (East Tower)

Room, 1 King Bed (East Tower)

Room, 1 King Bed (East Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite (West tower, Grand Deluxe)

Executive Suite (West tower, Grand Deluxe)

Executive Suite (West tower, Grand Deluxe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds (East Tower)

Room, 2 Single Beds (East Tower)

Room, 2 Single Beds (East Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed (West Tower)

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed (West Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

ibis Styles Ambassador Incheon Airport T2

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (2044)
The price is AU$271
for 1 room
includes taxes & fees
8 Mar - 9 Mar
ibis Styles Ambassador Incheon Airport T2

About the area

Incheon

A luxury stay in Incheon awaits you at Grand Hyatt Incheon. Within just a 15-minute stroll, you'll find Paradise City Wonder Box and Paradise City Casino. Highlights at this family-friendly hotel include 3 restaurants, 2 coffee shops/cafes and a full-service spa. .A day of pampering at Club Olympus can include massages, facials and body treatments along with access to the hot springs/mineral springs and sauna. The diner, Swell Lounge, is open for breakfast, brunch, lunch and dinner. Vy bar is the hotel's own bar. Enjoy the indoor swimming pool, gym, Hot tub and sauna. Business travelers can take advantage of a meeting room, a conference centre, and a business centre. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free airport shuttle. .Attractions within a 30-minute drive of this 5-property class Jung-gu hotel include Songdo Central Park and Port of Incheon.

What's nearby

  • Paradise City Casino - 13 min walk
  • BMW Driving Center - 5 min drive
  • Incheon Bridge - 8 min drive
  • Marsian Beach - 8 min drive
  • SKY72 Golf Club - 9 min drive

Getting around

  • Administration Complex Station - 1 min walk
  • Yongyu Station - 6 min drive
  • Seoul (ICN-Incheon Intl.) - 6 min drive

Restaurants

  • ‪Restaurant 8 - ‬1 min walk
  • ‪Grand Club - ‬3 min walk
  • ‪Patio Restaurant & Coffee Shop - ‬4 min walk
  • ‪Lobby Lounge - ‬8 min walk
  • ‪Grand Cafe - ‬3 min walk

About this property

Grand Hyatt Incheon

Luxury Incheon hotel in Jung-gu with 3 restaurants
Grand Hyatt Incheon offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, a meeting room, and limo/town car service are available. A children's pool, a hot tub, and a sauna are also featured at the luxury Grand Hyatt Incheon. A roundtrip airport shuttle is free at scheduled times. Limited free parking is available on a first-come, first-served basis.

This 5-star Incheon hotel is smoke free.

  • 1024 guestrooms or units
  • 12 levels
  • 2 buildings
  • 3 dining venues
  • 2 coffee shops
  • Built in 2003
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers for purchase
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Grand Hyatt Incheon offers 1024 accommodations with iPod docking stations and minibars. Beds feature down duvets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and in-room massages can be requested.

Club Olympus has 2 treatment rooms, including rooms for couples. Services include facials and body treatments. The spa is equipped with a sauna. The spa is open daily. There are hot springs/mineral springs on site.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 6:00 AM to 10:30 PM at scheduled times
  • Limo/town car service
  • Free self parking on site
  • Extended parking on site (surcharge)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; KRW 52,000 for adults and KRW 26,000 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Deli
  • Grand Cafe
  • Restaurant 8
  • Swell Lounge
  • Vy bar

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 52000 for adults and from KRW 26000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hyatt Regency Hotel Incheon
Hyatt Regency Incheon
Incheon Hyatt Regency
Grand Hyatt Incheon Hotel
Grand Hyatt Incheon
Hyatt Regency Incheon Hotel Incheon
Hyatt Incheon
Grand Hyatt Incheon Hotel
Grand Hyatt Incheon Incheon
Grand Hyatt Incheon Hotel Incheon

Frequently asked questions

What is the cancellation policy at Grand Hyatt Incheon?

Grand Hyatt Incheon offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Incheon?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Incheon on 25 Feb 2025 start from AU$258.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Incheon?

Yep, Grand Hyatt Incheon has a free self car park. Onsite parking is limited.

Are there any beaches close to Grand Hyatt Incheon?

The closest beach to Grand Hyatt Incheon is Eulwangni Beach (7.9 km).

Is there a spa on site at Grand Hyatt Incheon?

Yep, Club Olympus is available for guests. It has a sauna and hot springs. You'll enjoy heaps of services like facials and body treatments.

Does Grand Hyatt Incheon have a pool?

Grand Hyatt Incheon has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Grand Hyatt Incheon?

Grand Hyatt Incheon features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Grand Hyatt Incheon a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Grand Hyatt Incheon.

Is Grand Hyatt Incheon family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Grand Hyatt Incheon is a hit with families.

Does Grand Hyatt Incheon serve breakfast?

You bet, buffet brekkie is served weekdays between 6:30 AM and 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Hyatt Incheon?

Yep, there's a free airport shuttle that runs from 6:00 AM - 10:30 PM at scheduled times.

Is there a bar or restaurant at Grand Hyatt Incheon?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hyatt Incheon?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Grand Hyatt Incheon?

No, pets are not allowed.

Grand Hyatt Incheon Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1457 out of 2013 reviews
Rating 8 - Good. 330 out of 2013 reviews
Rating 6 - Okay. 131 out of 2013 reviews
Rating 4 - Poor. 41 out of 2013 reviews
Rating 2 - Terrible. 54 out of 2013 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

STEPHANE

Travelled with family and small children, Business traveller
Liked: Amenities
Very Good
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient.
Stayed 1 night in Nov 2024

10/10 Excellent

Rodolfo Reyes

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great . Except the Television has limited channels ( English ) .. There’ s 2 News Channel CNN and BBC .. sports channels are all in Chinese, Korean and Japanese.. After a long day of touring Seoul and the outskirts it’s nice to unwind with a glass of wine and watch a News that’s not keep repeating itself.. But otherwise the staff are so nice and impressive and helpful..
Stayed 5 nights in Nov 2024

10/10 Excellent

Samuele

Liked: Cleanliness, staff & service, property conditions & facilities
Great room comfortable stay when flying in and out of Incheon.
Stayed 1 night in Oct 2024

10/10 Excellent

Mhd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Imelda, Odessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this hotel on the day prior to our departure from Seoul. Very convenient. Shuttle service is very good. The staff is amazing. Concierge service was very efficient too.
Stayed 1 night in Nov 2024

10/10 Excellent

Samuel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, modern, convenient.
Stayed 1 night in Nov 2024

2/10 Terrible

Patricia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
staff generally unfriendly
Stayed 1 night in Nov 2024

10/10 Excellent

Sui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the Cleanness of the room and staff’s hospitality
Stayed 1 night in Nov 2024

10/10 Excellent

Gian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top of the line hotel.
Top notch hotel with wonderful service from all of the staff members. They greet you upon arrival and immediately help out with luggage to the check in counter. The buffet is huge and has options for both western breakfast and Korean breakfast. The rooms are spacious and the shower/tub combination is big enough to walk around in. The hotel shuttle comes every 30 minutes and is very convenient (just remember to go up to the 3rd floor once you walk into the airport for international departures)
Stayed 2 nights in Nov 2024

10/10 Excellent

quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty great! Food was great, transportation to and from the airport was great, and the rooms were extremely clean.
Stayed 2 nights in Nov 2024

8/10 Good

Paulaann

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Massage was not worth the price. The facility was stunning. The food was excellent. The staff was very accommodating. I stay here every time I have a long layover in Seoul.
Stayed 1 night in Nov 2024

10/10 Excellent

Manwan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Van Khue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

GuangAn

Stayed 1 night in Oct 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities
Beautiful property. Stayed in a standard King room that was very spacious and had all the desired amenities. Staff were very friendly, courteous and responsive.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

4/10 Poor

Jia Yan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff at the check-in wrote the wrong room number on the keycard holder during check-in, when I tried a few time to enter the room, I am unable to get in and I heard other guest voices coming from the room. I had to go down to sort it out with another staff. I was also not aware that the minibar was not complementary. As other Hyatt Hotel I stayed before have complementary minibar. Overall, the room is well furnished, clean and comfortable. The hotel is also located near Incheon Airport. Free Shuttle bus is provided to the airport. If not for the reasons stated above, this would have been a great stay for a short layover before leave Korea.
Stayed 1 night in Nov 2024

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
It was near airport, extremely clean and comfortable. I would stay there again.
Stayed 1 night in Nov 2024

8/10 Good

Chung

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 1 night in Nov 2024

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and very helpful staff. Free shuttle to and from airport which is great. Perfect for a stopover. Pool was nice but you have to wear a swimming hat which i wasnt aware of and so had to buy one. Food options very good, although pricey, but everything ee had to eat was delicious.
Stayed 1 night in Nov 2024

10/10 Excellent

Tina Maria, Fort McMurray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options available even in the off hours. Lovely clean, safe property with gardens.
Stayed 1 night in Oct 2024

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The mini bar was extremely expensive as was the instant coffee and tea, so we did not use it. Fortunately, it was a short walk to the East tower which had a good breakfast buffet and coffee shop .
Stayed 2 nights in Nov 2024

6/10 Okay

John

Stayed 1 night in Nov 2024