6/10 Okay
Matt
Travelled with partner
6 Nov 2024
Liked: Cleanliness, property conditions & facilities
The property itself was decent enough. However the shower in our apartment over flowed every single use and the fan in the main living area failed to work. Overall the apartment was nice. The surroundings of the establishment not so much. Construction on 2 work sites started at 6:30 and finished at about 2. Both sites surrounding the main pool area which made it pretty hard to relax on our holiday. Before we booked our holiday on Wotif we visited the resort website to have a closer look. There was no mention anywhere of upcoming or current construction which may affect our stay. We felt that we needed to leave the resort each day to get the quite relaxing holiday we paid for. When mentioned to concierge at the resort it was received with a defensive mindset and almost dismissive attitude. Whinging about the light rail. We didn’t see or hear any works on the light rail in our entire stay. We said maybe it should have been mentioned on the website in which we were told it was on there. Which it wasn’t. We later checked the website where we found there had been a notice put on there after we spoke to the concierge. A bit late for us but for others reading this, I’d estimate the works will be completed in 12 months plus. If you like hearing drilling, grinding and being in a loud environment this place is for you.
Matt
Stayed 4 nights in Nov 2024