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DoubleTree by Hilton Queenstown

4.5 star property
Lakefront hotel with fitness centre and 24-hour front desk

Photo gallery for DoubleTree by Hilton Queenstown

In-room safe, soundproofing, free WiFi, bed sheets
Bar (on property)
Exterior
Room, Accessible, Non Smoking
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Gym
  • 24/7 front desk
The current price is AU$237
includes taxes & fees
15 Mar - 16 Mar

Explore the area

Map
Kawarau Village 79 Peninsula Road, Kawarau Falls, 9300
  • Remarkables Park Town Centre
    ‪5 min drive‬
  • Queenstown Event Centre
    ‪5 min drive‬
  • Frankton Beach
    ‪8 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪5 min drive‬

Room options

View all photos for Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed - unspecified
Blackout curtains
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed
Bathrobes
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking

Room, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

In-room safe, soundproofing, free WiFi, bed sheets

Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed - unspecified
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe king Room with Lake View

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe king Room with Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe twin Room with Lake View

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe twin Room with Lake View

  • Sleeps 2
  • 2 Single Beds

View all photos for King Room

In-room safe, soundproofing, free WiFi, bed sheets

King Room

  • Sleeps 2
  • 1 King Bed

View all photos for King Accessible Room

In-room safe, soundproofing, free WiFi, bed sheets

King Accessible Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Queenstown Resort & Spa

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.3 out of 5, Excellent, (1003)
The price is AU$244
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hilton Queenstown Resort & Spa

About the area

Kawarau Falls

A luxury stay in Kawarau Falls awaits you at DoubleTree by Hilton Queenstown. You'll be within a 10-minute walk of Lake Wakatipu and 1.7 km (1.1 mi) from The Kingston Flyer. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .The restaurant, Me & Mee Noodle Bar, serves Asian cuisine and is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include a gym, Wi-Fi in public areas and a coffee shop/cafe. Full breakfast is available on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:00 AM. There's also the convenience of self parking. .In the area of this 4.5-property class Kawarau Falls hotel, you'll find The Remarkables Ski Area.

What's nearby

  • Remarkables Park Town Centre - 5 min drive
  • Queenstown Event Centre - 5 min drive
  • Queenstown Gardens - 11 min drive
  • Skyline Queenstown - 12 min drive
  • The Remarkables Ski Area - 17 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 5 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Airspresso Airport Cafe Queenstown - ‬5 min drive
  • ‪Rata - ‬11 min drive
  • ‪Manaia Lounge - ‬5 min drive
  • ‪Odd Saint - ‬11 min drive

About this property

DoubleTree by Hilton Queenstown

Lakefront hotel with fitness centre and 24-hour front desk
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. A fitness centre, a vending machine, and ski storage are also featured at the luxury DoubleTree by Hilton Queenstown. The hotel can provide concierge services, a complimentary food/drink shopping service, and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Kawarau Falls hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 4 levels
  • Built in 2011
  • Deli
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
DoubleTree by Hilton Queenstown offers 98 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Kawarau Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (NZD 9.95)
  • Available in some public areas: WiFi (NZD 14.95); wired internet (surcharge)

Parking and transport

  • Ski shuttle nearby
  • Parking on site (NZD 16 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; NZD 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Me & Mee Noodle Bar
  • Stacks Pub
  • Wakatipu Grill

Things to do

  • Bicycle rentals
  • Gym
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • In the mountains
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 35 per person
  • Fee for in-room wired Internet: NZD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: NZD 14.95 (rates may vary)
  • Fee for wired Internet in public areas: NZD 14.95 (rates may vary)
  • Self-parking fee: NZD 16 per day
  • Credit card charges are subject to a surcharge of 2 per cent
  • A facilities fee includes use of: sauna; hot tub; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hilton Kawarau
Kawarau
Kawarau Hilton
Kawarau Hotel
Kawarau Hotel Hilton
Kawarau Hotel Managed Hilton
Kawarau Hotel Managed Hilton Queenstown
Kawarau Managed Hilton
Kawarau Managed Hilton Queenstown
DoubleTree Hilton Queenstown Hotel
DoubleTree Hilton Queenstown
Kawarau Hotel, Managed By Hilton Hotel Queenstown
DoubleTree by Hilton Queenstown Hotel
DoubleTree by Hilton Queenstown Kawarau Falls
DoubleTree by Hilton Queenstown Hotel Kawarau Falls

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Queenstown?

DoubleTree by Hilton Queenstown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Queenstown?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Queenstown on 15 Mar 2025 start from AU$236.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Queenstown?

Yep, DoubleTree by Hilton Queenstown has a self car park for NZD 16 per day. Onsite parking is limited.

Are there any beaches close to DoubleTree by Hilton Queenstown?

The closest beach to DoubleTree by Hilton Queenstown is Queenstown Beach (5.4 km).

Does DoubleTree by Hilton Queenstown serve breakfast?

Yeah, full breakfast is available on weekdays between 6:00 AM and 10:30 AM and on weekends from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Queenstown?

No, DoubleTree by Hilton Queenstown does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Queenstown?

Yep, they've got a lounge bar and an onsite restaurant that serves Asian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Queenstown?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree by Hilton Queenstown?

No, pets are not allowed.

DoubleTree by Hilton Queenstown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 507 out of 1001 reviews
Rating 8 - Good. 295 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at the village, easy walk to Frankton, good food options and beautiful views. Quiet and spacious room.
Stayed 1 night in Jan 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Michael

Stayed 3 nights in Dec 2024

4/10 Poor

Nick

Business traveller
Disliked: Staff & service
An horrific check in with zero professionalism and empathy by the receptionist. The duty manager was conveniently on a ‘break’ when I requested to see him. I was treated like a conman because I couldn’t immediately produce my credit card I had booked the accommodation with and when I did, was asked for photo ID. Last time I looked, this was NZ, not some other country. Great way to treat business guests. I could go on about lack of training, lack of respect, noisey tourist guest, closed restaurant on a Monday, no dining table or even desk to work on in the room..but frankly, I can’t be bothered. If this is Hilton at its best, I won’t be back…EVER
Stayed 1 night in Dec 2024

10/10 Excellent

Emma

Stayed 2 nights in Oct 2024

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice easy stay, only point of feedback is the scent they use in reception and the lifts is awful.
Stayed 3 nights in Nov 2024

2/10 Terrible

Peter

Stayed 1 night in Oct 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Doubletree was close to the Queenstown Airport, but located in a private part of Frankton. Only about 6 minute drive to Remarkables Shopping Center and 15-20 minutes to Queenstown (may be 20 min due to road construction to Queenstown). Wonderful views of the lake and the Remarkables mountains! The service, room, hotel, and breakfast buffet were all incredible! This was my favorite stay during my 3 week trip in New Zealand. Convenient, underground garage parking available; kitchenette in-room for light cooking, very good heating/air conditioning in-room
Stayed 2 nights in Oct 2024

10/10 Excellent

Fleishia

Stayed 1 night in Oct 2024

10/10 Excellent

Abhishek

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was next to the lake so the view and environment was serene.
Stayed 5 nights in Oct 2024

10/10 Excellent

RAY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and excellent service
Stayed 2 nights in Oct 2024

10/10 Excellent

HALIDANE

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and beautiful surrounding
Stayed 2 nights in Oct 2024

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 2 nights in Aug 2024

6/10 Okay

Teresa

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

hannah

Stayed 3 nights in Aug 2024

6/10 Okay

Teresa

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Not Clean. But nice enough.
Dirty room, furnishings worn. I found bottle caps by the bed on the floor. Furniture fabric coming apart on bed and lounge chair. Coushions worn and dirty. Aside from that, the service was wonderful. All staff were friendly. Rooms are nice and quiet. Beautiful location on the lake, nice for a morning stroll. Easy parking (paid). Room service had Dairy Free options. Mushroom risotto -beautiful. Was charged $5.00 tray fee, weird. Overall a relaxing stay, I ended up staying another night.
Stayed 1 night in Sep 2024

10/10 Excellent

Clay

Liked: Cleanliness, staff & service, amenities
The Staff is amazing and great beds!!
Stayed 1 night in Sep 2024

6/10 Okay

Sulabha

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Did not like that there were not any charging stations in the bedroom. Only one trash container in the bathroom. Breakfast was wonderful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Piotr

Stayed 1 night in Aug 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve had an amazing time! Especially the front desk was extra helpful and I was able to book myself in to the Hilton pool for one day next door. The room was spotless and I had everything needed for cooking/baking. The GYM is also at the Hilton hotel next door and can be used for free. I would just wishes for a brochure to get more information about the location/hotel/directions. Other then that 5/5 ✨
Stayed 2 nights in Aug 2024

8/10 Good

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

PY AMY

Travelled with group
Liked: Cleanliness, property conditions & facilities
The place was clean and tidy. The digital app key card was abit confusing at first.
Stayed 2 nights in Aug 2024