Da Nang Mikazuki Japanese Resorts & Spa

5.0 star property
Luxury hotel on the beach, with 3 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Da Nang Mikazuki Japanese Resorts & Spa

View from property
Executive lounge
Separate bathtub and shower, rainfall showerhead, free toiletries
4 bars/lounges, poolside bar, beach bar
4 bars/lounges, poolside bar, beach bar

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • On private beach
    On private beach
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Khu Du Lich Xuan Thieu, Phuong Hoa Hiep Nam, Quan Lien Chieu, Da Nang
  • Xuan Thieu Beach
    1 min walk
  • Da Nang Bay
    6 min drive
  • Con Market
    8 min drive
  • Da Nang (DAD-Da Nang Intl.)
    17 min drive

Room options

Premium Deluxe Twin Panoramic Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
HDTV
Separate bedroom
Private bathroom
  • 85 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Single Beds

Family Room Panoramic Ocean View - Onsen, Water Park Inclusive

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
HDTV
Separate bedroom
Private bathroom
  • 70 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

Deluxe Twin Panoramic Ocean View - Spa Inclusive

Highlights

Balcony
Soundproofed
Air conditioning
Free minibar items
HDTV
Separate bedroom
Private bathroom
Bidet
  • 70 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Single Beds

Deluxe Double Panoramic Ocean View - Spa Inclusive

Highlights

Balcony
Soundproofed
Air conditioning
Free minibar items
HDTV
Separate bedroom
Private bathroom
Bidet
  • 70 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Deluxe Double Panoramic Ocean View - Onsen, Water Park Inclusive

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
HDTV
Separate bedroom
Private bathroom
  • 85 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Hinode Double Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
HDTV
Private bathroom
Bidet
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Senior Suite Panoramic Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Free minibar items
HDTV
  • 140 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds

Senior Suite Panoramic Ocean View - Onsen, Water Park Inclusive

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Free minibar items
HDTV
  • 140 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds

Hinode Twin Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
HDTV
Private bathroom
Bidet
  • 45 sq m
  • Sleeps 4
  • 2 Large Single Beds

Premium Deluxe Double Panoramic Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
HDTV
Separate bedroom
Private bathroom
  • 85 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Panoramic Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
HDTV
Separate bedroom
Private bathroom
  • 70 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Single Beds

Executive Suite Panoramic Ocean View - Onsen, Water Park Inclusive

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Dining table
  • 200 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds

Executive Suite Panoramic Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Dining table
  • 200 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds

Deluxe Twin Panoramic Ocean View - Onsen, Water Park Inclusive

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
HDTV
Separate bedroom
Private bathroom
  • 70 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Single Beds

Hinode Double Garden View - Onsen & Water Park Inclusive

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
HDTV
Separate bedroom
Private bathroom
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Double Panoramic Ocean View - Onsen, Water Park Inclusive

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
HDTV
Separate bedroom
Private bathroom
  • 70 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Family Panoramic Ocean View - Quad room, Onsen, Water Park Inclusive

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
HDTV
Separate bedroom
Private bathroom
  • 85 sq m
  • Ocean view
  • Sleeps 4
  • 4 Large Single Beds

Premium Family Panoramic Ocean View - Onsen, Water Park Inclusive

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
HDTV
Separate bedroom
Private bathroom
  • 85 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

Premium Family Panoramic Ocean View - Quad room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
HDTV
Separate bedroom
Private bathroom
  • 85 sq m
  • Ocean view
  • Sleeps 4
  • 4 Large Single Beds

Premium Family Panoramic Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
HDTV
Separate bedroom
Private bathroom
  • 85 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

Hinode Twin Garden View - Onsen & Water Park Inclusive

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
HDTV
Separate bedroom
Private bathroom
  • 45 sq m
  • Sleeps 4
  • 2 Large Single Beds

Deluxe Double Panoramic Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
HDTV
Separate bedroom
Private bathroom
  • 70 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Family Room Panoramic Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
HDTV
Separate bedroom
Private bathroom
  • 70 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

Ambassador Suite Panoramic Ocean View - Onsen, Water Park Inclusive

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Free minibar items
HDTV
  • 170 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds

Premium Deluxe Twin Panoramic Ocean View - Onsen, Water Park Inclusive

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
HDTV
Separate bedroom
Private bathroom
  • 85 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Single Beds

Ambassador Suite Panoramic Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Free minibar items
HDTV
  • 170 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds

Similar properties

About the area

Da Nang

A luxury stay in Da Nang awaits you at Da Nang Mikazuki Japanese Resorts & Spa. You'll be 6.2 km (3.8 mi) from Da Nang Bay and 9.9 km (6.1 mi) from Han River Bridge. Highlights at this beachfront hotel include 4 restaurants, 3 outdoor swimming pools and a private beach. .The restaurant, The Blue, is open for breakfast, lunch and dinner. Crescent Bar & Café is the hotel's own rooftop bar. Enjoy access to 2 indoor swimming pools and 2 outdoor tennis courts along with a water park and a gym. A meeting room, a conference centre, and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a lazy river and a sauna. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of an area shuttle. .Sights within a 10-minute drive of this 5-property class Lien Chieu hotel include Han Market and Da Nang Cathedral.

What's nearby

  • Xuan Thieu Beach - 1 min walk
  • Da Nang Bay - 6 min drive
  • Han Market - 10 min drive
  • Dragon Bridge - 11 min drive
  • Han River - 12 min drive

Getting around

  • Ga Thanh Khe Station - 10 min drive
  • Da Nang (DAD-Da Nang Intl.) - 17 min drive

Restaurants

  • ‪Uno-House Cuisine - ‬7 min walk
  • ‪Simple Garden Cafe - ‬3 min drive
  • ‪Phở Nguyệt Anh - ‬3 min drive
  • ‪Quán Cafe Parrot - ‬3 min drive
  • ‪Urban Station - ‬3 min drive

About this property

Da Nang Mikazuki Japanese Resorts & Spa

Luxury hotel on the beach, with 3 outdoor swimming pools
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Bring your whole family to Da Nang Mikazuki Japanese Resorts & Spa for summer fun including use of 2 indoor and 3 outdoor swimming pools along with a water park (surcharge).

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This luxury hotel also offers a children's pool, outdoor tennis courts and a steam room. Self parking is free.

Smoking is allowed in designated areas at this 5-star Da Nang hotel.

  • 1 building
  • 342 guestrooms or units
  • 22 levels
  • 4 dining venues
  • 4 bars or lounges
  • Built in 2008
  • Deli
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Gift shop
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Da Nang Mikazuki Japanese Resorts & Spa offers 342 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. 55-inch Smart televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and bidets.

This Da Nang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). There are 2 hot springs open between 9:00 AM and 7:00 PM.

Languages

English, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 400,000 for adults and VND 350,000 for children
  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Crescent Bar & Café
  • Karan (Japanese Hotpot)
  • Nami Restaurant
  • Tamahime Sushi Restaurant
  • The Blue

Family friendly

  • 2 indoor pools
  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Japanese garden
  • On a private beach

Spa

  • 2 hot springs
  • Hot springs open from 9:00 AM - 7:00 PM
  • Hot springs water temperature - 39 ºC
  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 22 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who are not residents or citizens of Vietnam are required to present their passport with a valid entry/exit visa at check-in. Citizens or residents of Vietnam must present their citizen identity card, passport, permanent resident card, or temporary resident card at check-in. All stays are registered with the local authorities.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Da Nang Mikazuki Japanese Resorts & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 1942000 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VND 1000000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 400000 for adults and from VND 350000 for children
  • A late check-out fee will be charged
  • Rollaway bed fee: VND 1942000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Hot springs access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

The Nature Villas Resort
Da Nang Mikazuki Japanese Resorts Spa
Da Nang Mikazuki Japanese Resorts & Spa Hotel
Da Nang Mikazuki Japanese Resorts & Spa Da Nang
Da Nang Mikazuki Japanese Resorts & Spa Hotel Da Nang

Frequently asked questions

What is the cancellation policy at Da Nang Mikazuki Japanese Resorts & Spa?

Da Nang Mikazuki Japanese Resorts & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Da Nang Mikazuki Japanese Resorts & Spa?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Da Nang Mikazuki Japanese Resorts & Spa on 23 Nov 2024 start from AU$138.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Da Nang Mikazuki Japanese Resorts & Spa?

Yep, Da Nang Mikazuki Japanese Resorts & Spa has a free self car park.

Are there any beaches close to Da Nang Mikazuki Japanese Resorts & Spa?

Yep, Da Nang Mikazuki Japanese Resorts & Spa is a short 1-minute walk from Xuan Thieu Beach.

Is there a spa on site at Da Nang Mikazuki Japanese Resorts & Spa?

There's no onsite spa, but this property does offer services like massages.

Does Da Nang Mikazuki Japanese Resorts & Spa have a pool?

Take your pick from 3 outdoor swimming pools, 2 indoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does Da Nang Mikazuki Japanese Resorts & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Da Nang Mikazuki Japanese Resorts & Spa?

Da Nang Mikazuki Japanese Resorts & Spa features a private beach, 3 outdoor pools and 2 indoor pools. All guestrooms come with 24-hour room service and free minibar items.

What makes Da Nang Mikazuki Japanese Resorts & Spa a romantic place to stay?

A private beach and couples dining, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Da Nang Mikazuki Japanese Resorts & Spa.

Is Da Nang Mikazuki Japanese Resorts & Spa family-friendly?

You bet! With amenities such as a children's pool, babysitting services and a playground, it's no surprise that Da Nang Mikazuki Japanese Resorts & Spa is a hit with families.

Does Da Nang Mikazuki Japanese Resorts & Spa serve breakfast?

Yep, buffet breakfast is on offer daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Da Nang Mikazuki Japanese Resorts & Spa?

No, Da Nang Mikazuki Japanese Resorts & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Da Nang Mikazuki Japanese Resorts & Spa?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Da Nang Mikazuki Japanese Resorts & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Da Nang Mikazuki Japanese Resorts & Spa?

No, pets and service animals are not allowed.

Da Nang Mikazuki Japanese Resorts & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 359 out of 483 reviews" "
Rating 8 - Good. 77 out of 483 reviews" "
Rating 6 - Okay. 25 out of 483 reviews" "
Rating 4 - Poor. 14 out of 483 reviews" "
Rating 2 - Terrible. 8 out of 483 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Thanh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great relaxation
Very relaxing and clean
Stayed 3 nights in Jul 2024

10/10 Excellent

Maple

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by all staff. Amazing free water park (outdoor). Lots of restaurant choices in the hotel. Beach blub is brilliant. all facilities are new and in good condition. Huge room size.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2024

6/10 Okay

Vicky

Liked: Cleanliness, property conditions & facilities
Clean But receptionist don't know how to deal with customers!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Kiljin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It has a wonderful condition for our family trip especially with our kids. It is located 15 minutes away by a grap, but it is really easy and comfort to use a grap therefore it doesn’t matter at all
Stayed 4 nights in Jul 2024

6/10 Okay

Ori

Stayed 4 nights in Jul 2024

10/10 Excellent

Ricky, Coomera

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in a lot of hotels and resorts around the world. I would have to say that Mikazuki is in of the best! Absolute gold class! The experience from when we arrrived to the staff customer services, the food, water park both in the resort and the indoor attach. The overall experience was world class and one of the best ever! So much so that we have already booked to come back in 5 weeks.
Stayed 7 nights in Jul 2024

10/10 Excellent

Quochuy, Boston

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast needs update
Stayed 3 nights in Jul 2024

10/10 Excellent

Linh Thuy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful
Stayed 3 nights in Jul 2024

10/10 Excellent

TAEHAN

Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Khoa

Liked: Cleanliness, staff & service, property conditions & facilities
It was such a great experience staying at Mikazuki during out summer vacation
Stayed 5 nights in Jul 2024

10/10 Excellent

Thu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Resort for Family Fun at reasonable value.
The hotel property is new, clean, and well decorated. Rooms spacious and nicely furnished. We had a Family Room which was perfect for our family of 5. The hotel staff was friendly, courteous, and helpful. The waterpark is subpar in terms of amenities offered, and should have a softer ground surface so it doesn't hurt walking on bare feet and in case of falls. The onsen in the waterpark did not feel authentically Japanese. The rooftop infinity pool at the resort was the nicest feature along with two smaller onsen hot tubs with powerful massage jets which our family enjoyed most. The breakfast buffet is edible only because it's included, the overall food quality was rather poor and at a resort premium so we recommend dining in town instead, which was not an easy feat as Mikazuki is about a half hour from Da Nang city center. While we enjoyed our stay overall, we would likely opt for a villa style luxury resort in a similar secluded location on our next visit.
Stayed 2 nights in Jun 2024

2/10 Terrible

Kazuyuki, Singapore

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
施設、コンシェルジェ、サービス全般、とても良かったのですが、チェックアウトの際、残念な体験をしました。 支払いを終えると、フロントスタッフから部屋をチェックするので待っていて欲しいと言われ、20分程度待たされました。 その後、別のスタッフが、部屋のサンダルとグラスが一つ無くなっている、と写真を見せてきました。 何を言っているのか理解に苦しみましたが、要するに、どこかで紛失したか、盗んだか、いづれにせよ弁償せよ、という趣旨だったのだと思います。(そういえば、部屋に紛失した際の弁償代も品目ごとに細かく書かれているパンフレットを見た気がします。) 行儀の悪いゲストもゼロではないでしょうし、ホテルとしては対応に苦慮しているのかもしれません。 しかし、今回の対応はあまりにも失礼であり、チェックアウトまでの良い体験全てを台無しにし、もう二度と泊まらないと思わせるのに十分でした。 その後、マネージャーに出てきてもらい、説明してもらいましたが、スタッフのミスだった、としか答えず、こちらも納得感はありませんでした。 スタッフがそのような行動を取るということは、マニュアルで定められているからだと思うのですが、顧客が憤慨した途端、「スタッフのミス」としか言わないのは、逆に不誠実ではないでしょうか。 顧客への失礼を承知でそこまでやるなら、チェックインの際に備品の数を一緒に点検し、また毎日のMake upの後にも、顧客立ち合いの元で、備品の数をチェックするべきです。そもそもホテルスタッフが、マニュアル通りに備品を既定の数だけ置いているかどうかもわからないのですから。それをせずに、こちらが紛失した、盗んだという態度を取るのは、あまりにも失礼です。
Stayed 3 nights in Jun 2024

10/10 Excellent

Darragh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience.
Very comfortable, great service and food.
Stayed 4 nights in Jun 2024

10/10 Excellent

Thuy

Stayed 3 nights in Jun 2024

10/10 Excellent

TUNGHOANG, Plano

Stayed 2 nights in Jun 2024

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jun 2024

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

JIWOO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Leung Oi Ying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights, feeling not having enough time for the water park and onsen. It is pity that we did not have time to go to the hotel beach front/ restaurant. we had a wonderful time staying in the resort. Staff speaks good english and was extremely helpful and polite. I have experienced a genuine Japanese resort in Vietnam.
Stayed 2 nights in Jun 2024

10/10 Excellent

SUNG KEON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Vi

Stayed 2 nights in Jun 2024

10/10 Excellent

Henderson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024