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Hotel Maya Kuala Lumpur City Center

5.0 star property
Luxury hotel with 2 restaurants and fitness centre

Photo gallery for Hotel Maya Kuala Lumpur City Center

Indoor pool, pool loungers
Exterior
Poolside bar
Indoor pool, pool loungers
Food and drink

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

Map
138, Jalan Ampang, Kuala Lumpur, 50450
  • Petrosains Science Discovery Centre
    ‪6 min walk‬
  • Petronas Twin Towers
    ‪6 min walk‬
  • Suria KLCC Shopping Centre
    ‪8 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪47 min drive‬

Room options

View all photos for Grand Premier Room

City view

Grand Premier Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Premium bedding
Blackout curtains
  • 67 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Premium bedding
Blackout curtains
Memory foam bed
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Heritage Room

Heritage Room

Heritage Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Premium bedding
Blackout curtains
Memory foam bed
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Room

Extra beds

Premier Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Premium bedding
Blackout curtains
Memory foam bed
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Kuala Lumpur

A luxury stay in the heart of Kuala Lumpur awaits you at Hotel Maya Kuala Lumpur City Center. Within just a 10-minute stroll, you'll find Petrosains Science Discovery Centre and Petronas Twin Towers. Highlights at this hotel include 2 restaurants, an indoor swimming pool and free self-parking. .The restaurant, Maya Brasserie, serves local and international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, steam room and pool loungers. Business amenities include 6 meeting rooms and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning local cuisine breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Places within a 15-minute walk of this 5-property class Golden Triangle hotel include KLCC Park and Kuala Lumpur Convention Centre.

What's nearby

  • Petronas Twin Towers - 6 min walk
  • KLCC Park - 9 min walk
  • Kuala Lumpur Convention Centre - 11 min walk
  • Pavilion Kuala Lumpur - 2 min drive
  • Kuala Lumpur Tower - 3 min drive

Getting around

  • Kuala Lumpur Masjid Jamek Station - 2 min drive
  • Bukit Nanas Station - 6 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪WET Deck - ‬3 min walk
  • ‪Ramah Tamah - ‬1 min walk
  • ‪Yen - ‬2 min walk
  • ‪Kobanas Cafeteria - ‬5 min walk
  • ‪Gerai Kuih & Nasi Lemak - ‬2 min walk

About this property

Hotel Maya Kuala Lumpur City Center

Luxury hotel with 2 restaurants and fitness centre
Hotel Maya Kuala Lumpur City Center offers its guests an indoor pool, a steam room, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 6 meeting rooms. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Maya Kuala Lumpur City Center. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. A complete renovation of Hotel Maya Kuala Lumpur City Center was completed in March 2020.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 284 guestrooms or units
  • 22 levels
  • 2 dining venues
  • Built in 2005
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Hotel Maya Kuala Lumpur City Center offers 284 air-conditioned accommodations with a safe and complimentary bottles of water. Memory foam beds feature premium bedding. Cable televisions are provided. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:30 AM for a fee: MYR 58 for adults and MYR 29 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • La Bodega
  • Maya Brasserie

Things to do

  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Maya Kuala Lumpur City Center

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 100.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately MYR 58 for adults and from MYR 29 for children
  • Airport shuttle fee: MYR 191.00 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Maya Kuala Lumpur
Kuala Lumpur Hotel Maya
Kuala Lumpur Maya Hotel
Maya Hotel Kuala Lumpur
Maya Kuala Lumpur
Maya Kuala Lumpur Hotel
Hotel Maya Kuala Lumpur
Maya Kuala Lumpur City Center
Hotel Maya Kuala Lumpur City Center Hotel
Hotel Maya Kuala Lumpur City Center Kuala Lumpur
Hotel Maya Kuala Lumpur City Center Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at Hotel Maya Kuala Lumpur City Center?

Hotel Maya Kuala Lumpur City Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Maya Kuala Lumpur City Center?

Yep, Hotel Maya Kuala Lumpur City Center has a free self car park.

Does Hotel Maya Kuala Lumpur City Center have a pool?

Hotel Maya Kuala Lumpur City Center has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Hotel Maya Kuala Lumpur City Center?

Hotel Maya Kuala Lumpur City Center features an indoor pool, a steam room and 2 restaurants. All guestrooms come with memory foam beds and premium bedding.

What makes Hotel Maya Kuala Lumpur City Center a romantic place to stay?

Couples dining and romance packages, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at Hotel Maya Kuala Lumpur City Center.

Is Hotel Maya Kuala Lumpur City Center family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel Maya Kuala Lumpur City Center is a hit with families.

Does Hotel Maya Kuala Lumpur City Center serve breakfast?

Sure does, local cuisine brekkie is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Maya Kuala Lumpur City Center?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Maya Kuala Lumpur City Center?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Maya Kuala Lumpur City Center?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Maya Kuala Lumpur City Center?

No, pets and service animals are not allowed.

Hotel Maya Kuala Lumpur City Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 324 out of 1001 reviews
Rating 8 - Good. 348 out of 1001 reviews
Rating 6 - Okay. 184 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 64 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Mathew

Stayed 3 nights in Dec 2024

8/10 Good

Benny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel except the elevator doors only open for 2 seconds. You have to be ready and jump in fast or they will close. There are 4 elevators, if you wait by the wrong one you’ll miss it. Also no plug ins near the bed.
Stayed 5 nights in Nov 2024

2/10 Terrible

EUMBER

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Tó much noise
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff especially Allan excellent customer service
Stayed 10 nights in Nov 2024

8/10 Good

SEE

Business traveller
Liked: Cleanliness, staff & service, room comfort
Easy access to city area for shopping and food
Stayed 3 nights in Nov 2024

2/10 Terrible

Attaul

Stayed 3 nights in Aug 2024

10/10 Excellent

XIANPENG

Stayed 2 nights in Oct 2024

6/10 Okay

Heidi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Ezazul

Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
May be a 3 star but certainly NOT a 5 star
Stayed 7 nights in Oct 2024

8/10 Good

Monica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I found wrong with this hotel was that also had no electrical outlets hard to plug phones or other electrical devices
Stayed 2 nights in Oct 2024

8/10 Good

somesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

SHARUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Stayed 1 night in Oct 2024

8/10 Good

Allen Robert, Southport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, currently being renovated, nice rooms and decent breakfast. But the location is the biggest benefit of this hotel. 5 minute walk to Petronas Towers and KLCC for shopping, dining and access to trains.
Stayed 7 nights in Sep 2024

10/10 Excellent

Suneerat, Manchester

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I used to like breakfast but this time it seemed less choices.
Stayed 1 night in Jul 2024

10/10 Excellent

Gurbir Singh

Staff is friendly can improve in breakfast , staff don’t know how to make English tea
Stayed 1 night in Sep 2024

10/10 Excellent

John, London

Stayed 1 night in Aug 2024

6/10 Okay

Cheok KwanJackson

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Osama

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

ANABEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Xavier

Travelled with family
👍
well located and good facilities
Stayed 4 nights in Aug 2024

8/10 Good

SEE

Business traveller
Liked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Yuki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no people in the valet car park.
Stayed 1 night in Jul 2024

6/10 Okay

Rameem

Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The condition of the rooms wasn't too great. The flush in toilet doesn't work, the curtains are falling off, the mattress was basically stained brown. There's a school attached to this hotel which wasn't pleasant. We would see kids congregating at the front and some stay in the hotel. You can hear them running around and making noise. Fire alarm went off at 2.30am once and it was a false alarm but they hadn't told anyone that it was a false alarm unless you called reception. We didn't risk it so a few of us walked down the emergency stairs. Once we got to the bottom, the emergency door was shut. We pressed the buzzer for the door to be released but this didn't work. We called reception no answer. Majority of the guests just stood outside their rooms in limbo not knowing what to do. So poor and unprofessional. Amongst all this the school kids were joking around running up and down the halls like it was all a joke.
Stayed 12 nights in Jun 2024