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Fairmont Waterfront

4.5 star property
Luxury hotel connected to the convention centre in Vancouver with a health club
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Fairmont Waterfront

Outdoor pool, a heated pool, pool umbrellas, pool loungers
Exterior
Signature Harbor and Stanley Park View Corner Room, 1 King Bed | View from room
Breakfast, lunch, dinner served; local cuisine, sea views
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Gym
    Gym

Explore the area

Map
900 Canada Place Way, Vancouver, BC, V6C3L5
  • Vancouver Waterfront
    1 min walk
  • Canada Place
    2 min walk
  • Granville Street
    2 min walk
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    5 min walk

Room options

View all photos for Deluxe City View Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe City View Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe City View Room, 1 King Bed

Outdoor pool, a heated pool, pool umbrellas, pool loungers

Deluxe City View Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe City View Room, 1 Queen Bed

Outdoor pool, a heated pool, pool umbrellas, pool loungers

Deluxe City View Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fairmont Terrace Room, 2 Double Beds

Outdoor pool, a heated pool, pool umbrellas, pool loungers

Fairmont Terrace Room, 2 Double Beds

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Harbor View Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, minibar

Signature Harbor View Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • 34 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont Gold Harbor View Room, 1 King Bed

Fairmont Gold Harbor View Room, 1 King Bed

Fairmont Gold Harbor View Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • 37 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Harbor and Stanley Park View Corner Room, 1 King Bed

Signature Harbor and Stanley Park View Corner Room, 1 King Bed

Signature Harbor and Stanley Park View Corner Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • 44 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Harbor View Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Signature Harbor View Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • 34.0 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Harbour View

Suite, 1 King Bed with Sofa bed, Harbour View

Suite, 1 King Bed with Sofa bed, Harbour View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Harbour view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Partial Harbor View Room, 2 Double Beds

Outdoor pool, a heated pool, pool umbrellas, pool loungers

Deluxe Partial Harbor View Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • 34 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Harbor and Stanley Park View Room, 2 Double Beds

Outdoor pool, a heated pool, pool umbrellas, pool loungers

Signature Harbor and Stanley Park View Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Harbor and Stanley Park View Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Signature Harbor and Stanley Park View Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 Queen Bed (Harbor and Stanley Park View)

Outdoor pool, a heated pool, pool umbrellas, pool loungers

Signature Room, 1 Queen Bed (Harbor and Stanley Park View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fairmont City View Room, 1 Queen Bed

Outdoor pool, a heated pool, pool umbrellas, pool loungers

Fairmont City View Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • 34.0 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fairmont City View Room, 2 Double Beds

Outdoor pool, a heated pool, pool umbrellas, pool loungers

Fairmont City View Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for West Coast Suite, 1 King Bed

West Coast Suite, 1 King Bed

West Coast Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 46 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold City View Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Fairmont Gold City View Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Harbor View Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Partial Harbor View Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • 34 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont City View Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Fairmont City View Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • 34.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Pan Pacific Vancouver
Pool
Hot tub
Spa
Pet-friendly
4.5 out of 5, Wonderful, (3972)
The price is AU$402
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Pan Pacific Vancouver

About the area

Vancouver

Fairmont Waterfront puts you in the heart of Vancouver, connected to the convention centre and within steps of popular attractions like Vancouver Waterfront and Canada Place. Highlights at this luxury hotel include a restaurant, an outdoor swimming pool and a gym. .The restaurant, ARC, serves local cuisine and is open for breakfast, brunch, lunch and dinner. ARC Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, steam room and pool loungers as well as access to bike hire. Business travelers can take advantage of 14 meeting rooms, a 24-hour business centre, and limo/town car service. Added amenities include Wi-Fi in public areas, laundry facilities and ski storage. Buffet breakfast is available on weekdays between 9:00 AM and 11:00 AM and on weekends between 9:00 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of car rentals on site. .Attractions within a short walk walk of this 4.5-property class Downtown Vancouver hotel include Canada Place Cruise Ship Terminal and Vancouver Convention Centre.

What's nearby

  • Vancouver Waterfront - 1 min walk
  • Canada Place - 2 min walk
  • Canada Place Cruise Ship Terminal - 3 min walk
  • Vancouver Convention Centre - 4 min walk
  • Rogers Arena - 15 min walk

Getting around

  • Vancouver Waterfront Station - 3 min walk
  • Waterfront Metro Station - 3 min walk
  • Vancouver International Airport (YVR) - 29 min drive

Restaurants

  • ‪A&W Restaurant - ‬3 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Miku - ‬3 min walk
  • ‪Fairmont Waterfront - ‬1 min walk
  • ‪Botanist - ‬3 min walk

About this property

Fairmont Waterfront

Luxury hotel connected to the convention centre in Vancouver with a health club
Fairmont Waterfront offers its guests an outdoor pool, a health club, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business centre, 14 meeting rooms, and limo/town car service. A rooftop terrace, a vending machine, and multilingual staff are also featured at the luxury Fairmont Waterfront. Parking is available for a fee.

This 4.5-star Vancouver hotel is smoke free.

  • 489 guestrooms or units
  • 23 levels
  • Built in 1991
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Fairmont Waterfront offers 489 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. 47-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, designer toiletries and hairdryers.

This Vancouver hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Filipino, French, Hindi, Italian, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 13.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (CAD 13.95 per 24-hour period)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (CAD 58 per night; includes in/out privileges)
  • Valet parking on site (CAD 75 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 9:00 AM to 11:00 AM on weekdays and 9:00 AM to 1:00 PM on weekends; CAD 44 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • ARC
  • ARC Bar

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 23 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per accommodation, per night
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 44 per person
  • Fee for in-room wireless Internet: CAD 13.95 per night (rates may vary)
  • Fee for in-room wired Internet: CAD 13.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 13.95 per 24-hour period (rates may vary)
  • Self-parking fee: CAD 58 per night (in/out privileges)
  • Valet parking fee: CAD 75 per night
  • Pet fee: CAD 35.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Waterfront
Fairmont Waterfront Hotel
Fairmont Waterfront Hotel Vancouver
Fairmont Waterfront Vancouver
Waterfront Fairmont
Fairmont Waterfront Hotel
Hotel Fairmont Waterfront Vancouver
Hotel Fairmont Waterfront
Fairmont Waterfront Hotel Vancouver
Fairmont Waterfront Vancouver
Vancouver Fairmont Waterfront Hotel
The Fairmont Waterfront
Fairmont Waterfront Hotel
Fairmont Waterfront Vancouver
Fairmont Waterfront Hotel Vancouver

Frequently asked questions

What is the cancellation policy at Fairmont Waterfront?

Fairmont Waterfront offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Waterfront?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Fairmont Waterfront on 10 Nov 2024 start from AU$402.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Waterfront?

Yep, Fairmont Waterfront has a self car park with in/out privileges for CAD 58 per night.

Are there any beaches close to Fairmont Waterfront?

The closest beach to Fairmont Waterfront is English Bay Beach (2.1 km).

Does Fairmont Waterfront have a pool?

Fairmont Waterfront has a heated pool and an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Fairmont Waterfront?

Fairmont Waterfront features a heated pool, a health club and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Fairmont Waterfront a romantic place to stay?

Ocean-view dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Fairmont Waterfront.

Is Fairmont Waterfront family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Fairmont Waterfront is a hit with families.

Does Fairmont Waterfront serve breakfast?

Yep, buffet brekkie is on offer on weekdays from 9:00 AM to 11:00 AM and on weekends between 9:00 AM and 1:00 PM.

Is there a free airport shuttle available at Fairmont Waterfront?

No, Fairmont Waterfront does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont Waterfront?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Fairmont Waterfront?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Fairmont Waterfront?

Furry friends are welcome at Fairmont Waterfront, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Fairmont Waterfront Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1192 out of 1630 reviews" "
Rating 8 - Good. 280 out of 1630 reviews" "
Rating 6 - Okay. 88 out of 1630 reviews" "
Rating 4 - Poor. 36 out of 1630 reviews" "
Rating 2 - Terrible. 34 out of 1630 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Prabha

Stayed 3 nights in Aug 2024

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, clean and comfortable room.
Stayed 1 night in Aug 2024

10/10 Excellent

Melanie

Stayed 3 nights in Aug 2024

10/10 Excellent

Marie

Highly recommend!
Excellent service! Perfect location to the port!
Stayed 1 night in Jul 2024

10/10 Excellent

Sherry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Gorgeous view from our room. Staff very helpful
Stayed 2 nights in Jul 2024

8/10 Good

Hsin Yi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge was able to make a last minute lunch reservation for us.
Stayed 3 nights in Jun 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jul 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Kyle, seattle

Liked: Cleanliness, property conditions & facilities
Requested a bottle of wine be sent to the room before arrival, that didn’t happen, got keys, grabbed my luggage and while my hands were full of luggage my key didn’t work on the elevator so I had to go get a new one. Biggest issue was the wine though, it was my wife’s birthday, I called a few days ahead to make the request, it didn’t happen, I went to cancel it, they insisted on bringing me a complimentary bottle despite my insistence that it wasn’t necessary, and that took 3 hours.
Stayed 1 night in Aug 2024

10/10 Excellent

Rocio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly , very focus on sustainability … great spot for leisure , shop dining all … ⭐️⭐️⭐️
Stayed 1 night in Aug 2024

8/10 Good

Shahrooz, San Clemente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Jul 2024

10/10 Excellent

mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and spacious room
Stayed 2 nights in Jul 2024

10/10 Excellent

Tamara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! Very helpful. Clean and contemporary room.
Stayed 4 nights in Jul 2024

8/10 Good

Jason, Naperville

Stayed 3 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property right on the harbor with the easiest access to the cruise terminal. Lovely hotel, good bar, excellent service (concierge was great!), and lovely comfy rooms. The pool is excellent and large with a nice indoor spa. Gym looked nice but was overrun with small kids (may want a little more oversight especially for safety). Other recommendation is to provide more seating in the lobby - it’s very sparse and a super busy hotel! Would definitely stay here again!
Stayed 1 night in Jun 2024

6/10 Okay

Howard

Stayed 1 night in Jul 2024

10/10 Excellent

Louis

Stayed 1 night in Jul 2024

8/10 Good

colombe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 2 nights in Jul 2024

10/10 Excellent

Sheryl

Travelled with partner
Liked: Property conditions & facilities
Across the street from the cruise terminal!
Stayed 1 night in Jul 2024

10/10 Excellent

Kahlan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, we loved our room and the view we had of the mountains! Clean hotel and friendly staff! Restaurant was also excellent!
Stayed 2 nights in Jul 2024

4/10 Poor

sonny

Disliked: Cleanliness, property conditions & facilities
Our rooms were old One of the rooms shower curtain had an awful order Two rooms had bunched carpets (almost tipped n fell twice) And all three room were very dusty.
Stayed 1 night in Jul 2024