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Waldorf Astoria Las Vegas

5.0 star property
Luxury Las Vegas resort in Las Vegas Strip with 2 hot tubs
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Waldorf Astoria Las Vegas

Ballroom
Exterior
Exterior
Bar (on property)
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Hot tub
  • Pool
  • Parking available
The price is AU$606
includes taxes & fees
12 Jan - 13 Jan 2025

Explore the area

Map
3752 Las Vegas Blvd S, Las Vegas, NV, 89158
  • Dolby Live
    5 min walk
  • Casino at Aria
    5 min walk
  • The Cosmopolitan Casino
    6 min walk
  • Las Vegas, NV (LAS-Harry Reid Intl.)
    6 min drive

Room options

View all photos for Suite, 1 Bedroom (Boulevard)

In-room dining

Suite, 1 Bedroom (Boulevard)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 153 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Room, 2 Double Beds, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed (Strip View)

Room, 1 King Bed (Strip View)

Room, 1 King Bed (Strip View)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Villa)

Suite, 1 Bedroom (Villa)

Suite, 1 Bedroom (Villa)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 118 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Penthouse)

42-inch LCD TV with cable channels, TV, pay films

Suite, 1 King Bed (Penthouse)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 153 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living area

Presidential Suite, 1 Bedroom

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 278 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms

Egyptian cotton sheets, premium bedding, down duvets, minibar

Presidential Suite, 2 Bedrooms

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 288 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds (Strip View)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Room, 2 Double Beds (Strip View)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, minibar

Studio Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | View from room

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 71 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 96 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Strip View, Roll-in Shower)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Room, 1 King Bed, Accessible (Strip View, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms

Egyptian cotton sheets, premium bedding, down duvets, minibar

Presidential Suite, 2 Bedrooms

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 288 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Accessible, City View (Hearing & Mobility, Roll-in Shower)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Room, 1 King Bed, Accessible, City View (Hearing & Mobility, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Hearing & Mobility, Roll-in Shower)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Junior Suite, 1 King Bed, Accessible (Hearing & Mobility, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Fontainebleau Las Vegas

Pool
Spa
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (7130)
The price is AU$1,272
for 1 room
includes taxes & fees
6 Jan - 7 Jan
Fontainebleau Las Vegas

About the area

Las Vegas

A luxury stay in the heart of Las Vegas awaits you at Waldorf Astoria Las Vegas. You'll be within steps of CityCenter and within a short 5-minute stroll of Dolby Live. Highlights at this resort include 2 hot tubs, a full-service spa and a restaurant. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The restaurant, Zen Kitchen, serves Asian cuisine and is open for breakfast, brunch, lunch and dinner. Hotel Bar is the resort's own bar, serving drinks along with light fare. Enjoy the outdoor swimming pool, gym, Turkish bath/hammam and sauna. 12000 square feet (1115 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning full breakfast is served between 7:30 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 5-property class Las Vegas Strip resort include MGM Grand Garden Arena and Fountains of Bellagio.
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What's nearby

  • Dolby Live - 5 min walk
  • MGM Grand Garden Arena - 6 min walk
  • Fountains of Bellagio - 9 min walk
  • T-Mobile Arena - 10 min walk
  • Mandalay Bay Convention Center - 3 min drive

Getting around

  • Las Vegas International Airport Station - 6 min drive
  • MGM Grand Monorail Station - 11 min walk
  • Las Vegas, NV (LAS-Harry Reid Intl.) - 6 min drive

Restaurants

  • ‪Eataly - ‬2 min walk
  • ‪Hard Rock Cafe - ‬3 min walk
  • ‪BrewDog Las Vegas - ‬4 min walk
  • ‪Denny's - ‬3 min walk
  • ‪Hotel Bar - ‬2 min walk

About this property

Waldorf Astoria Las Vegas

Luxury Las Vegas resort in Las Vegas Strip with 2 hot tubs
Waldorf Astoria Las Vegas offers its guests a full-service spa, 2 hot tubs, an outdoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this resort measures 12000 square feet (1115 square metres) and includes conference space. A sauna, multilingual staff, and tour/ticket assistance are also featured at the luxury Waldorf Astoria Las Vegas. Parking is available for a fee.

This 5-star Las Vegas resort is smoke free.

  • 1 building
  • 392 guestrooms or units
  • 16 levels
  • Conference rooms
  • 12000 sq ft of conference space
  • 1115 sq. m of conference space
  • Built in 2009
  • Cabanas by the pool (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Waldorf Astoria Las Vegas offers 392 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

Arabic, Chinese (Mandarin), Danish, Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Turkish, Ukranian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: USD 15 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Hotel Bar
  • Pool Café
  • Tea Lounge
  • Zen Kitchen

Things to do

  • 2 spa tubs
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 51.02 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Fitness/yoga classes
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 40 per person
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Rollaway bed fee: USD 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards and cash. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Las Vegas Mandarin Oriental
Mandarin Oriental Hotel Las Vegas
Mandarin Oriental Las Vegas
Mandarin Oriental, Las Vegas Hotel Las Vegas
Waldorf Astoria Las Vegas Resort
Waldorf Astoria
Waldorf Astoria s Vegas
Waldorf Astoria Las Vegas Resort
Waldorf Astoria Las Vegas Las Vegas
Waldorf Astoria Las Vegas Resort Las Vegas

Frequently asked questions

What is the cancellation policy at Waldorf Astoria Las Vegas?

Waldorf Astoria Las Vegas offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Waldorf Astoria Las Vegas?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Waldorf Astoria Las Vegas on 12 Jan 2025 start from AU$524.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Waldorf Astoria Las Vegas?

Yep, Waldorf Astoria Las Vegas has valet parking with in/out privileges for USD 45 per night.

Is there a spa on site at Waldorf Astoria Las Vegas?

Yep, there is an onsite spa at Waldorf Astoria Las Vegas. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Waldorf Astoria Las Vegas have a pool?

Waldorf Astoria Las Vegas has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana. The pool is open 8:00 AM to 6:00 PM.

What luxury perks are available at Waldorf Astoria Las Vegas?

Waldorf Astoria Las Vegas features 2 hot tubs, a health club and an outdoor pool. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Waldorf Astoria Las Vegas a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Waldorf Astoria Las Vegas.

Is Waldorf Astoria Las Vegas family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Waldorf Astoria Las Vegas is a hit with families.

Are there hot tubs in the rooms at Waldorf Astoria Las Vegas?

No, but there are deep-soaking baths in the guestrooms.

Does Waldorf Astoria Las Vegas serve breakfast?

You bet, full brekkie is on offer daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Waldorf Astoria Las Vegas?

No, Waldorf Astoria Las Vegas does not offer an airport shuttle service.

Is there a bar or restaurant at Waldorf Astoria Las Vegas?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Waldorf Astoria Las Vegas?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Waldorf Astoria Las Vegas?

No, only service animals are allowed.

Waldorf Astoria Las Vegas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 671 out of 1004 reviews" "
Rating 8 - Good. 146 out of 1004 reviews" "
Rating 6 - Okay. 87 out of 1004 reviews" "
Rating 4 - Poor. 60 out of 1004 reviews" "
Rating 2 - Terrible. 40 out of 1004 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Evgenii

Stayed 2 nights in Jun 2024

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Dr. Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Chad, Salt Lake City

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Aug 2024

8/10 Good

Shai

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve ever stayed with. Ever.
Stayed 1 night in Sep 2024

10/10 Excellent

Rachael

Stayed 2 nights in Aug 2024

10/10 Excellent

Beulah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right next to Aria and the Crystal shops. We enjoyed our stay here and even got a chance to have tea in their beautiful tea lounge. If you’re looking for a quieter hotel to relax and sleep but still want to be on the strip… this place is an amazing option! The staff is super friendly and helpful as well.
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Will always stay at this hotel when visiting Las Vegas
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Anavera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for! Everything at the Waldorf LV was exceptional. An oasis in the middle of Vegas.
Stayed 3 nights in Aug 2024

10/10 Excellent

Blanca

Stayed 3 nights in Aug 2024

6/10 Okay

Shaniqua, Euclid

Travelled with partner
Liked: Cleanliness, staff & service
The suite had a leak in the bathroom sink that wasn't addressed until after the second notification at the front desk. Further, their was no ofder of switching suites until the day of checkout.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jefferson, Honolulu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb staff who are the perfect example of what courtesy and professionalism should be.
Stayed 4 nights in Aug 2024

10/10 Excellent

Arezou

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was good
Stayed 2 nights in Aug 2024

10/10 Excellent

Hyacinthe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient
Stayed 2 nights in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Constantin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Not at all a typical Waldorf experience. It was our wedding trip and all they sent over was a complimentary fruit bowl, alongside champagne and strawberries our friends bought us TOGETHER as to clump the gifts together and take credit for it. Our friends/other guests at the hotel saw the presentation of their gift and immediately requested a refund. For 200 dollars, it looked 20. We didn't touch the gift and simply offered it back to the hotel. It was that bad. They also charged us for a late checkout, only 2 hours which never in my life has this happened. Our concierge also tried to charge us for the complimentary car service and when we discovered it wasn't complimentary and in fact 3x the price of an Uber Black SUV, we politely declined and they responded back with a very passive aggressive text saying “the driver was waiting for you. He lost a client because of you.” Which is rude and in fact impossible because the whole conversation interaction lasted 45 min. I asked for the price for the cabana and they quoted me 450, and our friend guests 250, 15 min later. Why was that? Highly disappointed. Won’t be returning.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not kid friendly
Not infant friendly, I brought baby food and need to microwave, the restaurant refused to heat the food for me and ask me go back to my room a make a call to room service by myself. The tea lounge didn’t provide us high chair I wrote it in reservation note. Also in the swimming pool section, there’s no people using and outdoor sofa, only three groups of hotel guests were there and we have a 10 months infant, it’s more safety we put him on sofa, the staff told us to leave, said it’s for massage rental. Before we checked in, I asked front desk if they put the crib inside the room I wrote on request, she confirm with me, but there was nothing inside the room, we need to made another call for room service .
Stayed 1 night in Aug 2024

10/10 Excellent

Sumeet

Stayed 3 nights in Aug 2024

10/10 Excellent

Lizeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
By far they deserve 10 stars
We had an amazing time. Staff was incredible, friendly and went over and beyond each time to ensure that we were comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Constance

Stayed 2 nights in Aug 2024

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 1 night in Aug 2024