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Dear Hotel Madrid

4.0 star property
Boutique Madrid hotel connected to a shopping centre, steps from Plaza de España - Princesa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dear Hotel Madrid

Terrace/patio
Seasonal outdoor pool, pool loungers
View from property
Seasonal outdoor pool, pool loungers
Premium Room, City View (High floor)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Gran Via 80, Madrid, 28013
  • Plaza de España - Princesa
    1 min walk
  • Gran Via
    1 min walk
  • Lope de Vega Theatre
    3 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    24 min drive

Room options

View all photos for Deluxe con Terraza

Deluxe con Terraza

Deluxe con Terraza

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
Down duvet
Premium bedding
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, City View (High floor)

Premium Room, City View (High floor)

Premium Room, City View (High floor)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
Down duvet
Premium bedding
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Triple Room, Non Smoking, City View

Deluxe Triple Room, Non Smoking, City View

Deluxe Triple Room, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
Down duvet
Premium bedding
  • 20 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Luxury Suite, City View (High floor)

Luxury Suite, City View (High floor)

Luxury Suite, City View (High floor)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Down duvet
Blackout curtains
Egyptian cotton bed sheets
Memory foam bed
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room, Non Smoking, City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Room, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
Down duvet
Premium bedding
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, 2 Bedrooms, Connecting Rooms, City View

Family Room, 2 Bedrooms, Connecting Rooms, City View

Family Room, 2 Bedrooms, Connecting Rooms, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
Down duvet
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Room, Non Smoking, City View

Deluxe Room, Non Smoking, City View

Deluxe Room, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
Down duvet
Premium bedding
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Pool
Barceló Torre de Madrid
Pool
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (1436)
The price is AU$389
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Barceló Torre de Madrid

About the area

Madrid

Dear Hotel Madrid puts you in the heart of Madrid, connected to a shopping centre and within a 20-minute stroll of Plaza de España - Princesa and Royal Palace of Madrid. Highlights at this boutique hotel include a restaurant, a poolside bar and a bar/lounge. .The restaurant, Nice To Meet You, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Enjoy the seasonal outdoor swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas and a snack bar/deli. Buffet breakfast is available on weekdays between 7:30 AM and 11:00 AM and on weekends between 8:00 AM and noon. There's also the convenience of an airport shuttle. .Places within a 15-minute walk of this 4-property class Madrid Centro hotel include Puerta del Sol and Plaza Mayor.

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.1 km
  • Royal Palace of Madrid - 9 min walk - 0.8 km
  • Puerta del Sol - 12 min walk - 1.1 km
  • Plaza Mayor - 13 min walk - 1.2 km
  • Prado Museum - 4 min drive - 2.5 km

Getting around

  • Plaza de Espana Station - 1 min walk
  • Madrid Principe Pio Station - 13 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 24 min drive

Restaurants

  • ‪360° Rooftop Bar - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Vips - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Taberna Rincón de Reyes - ‬1 min walk

About this property

Dear Hotel Madrid

Boutique Madrid hotel connected to a shopping centre, steps from Plaza de España - Princesa
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A seasonal outdoor pool, a rooftop terrace, and multilingual staff are also featured at the boutique Dear Hotel Madrid. The hotel can provide concierge services and wedding services.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 162 guestrooms or units
  • 14 levels
  • Built in 2015
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Dear Hotel Madrid offers 162 accommodations with iPod docking stations and minibars. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 32-inch Smart televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 36 per day); discounts available
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 23 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Nice To Meet You

Family friendly

  • Babysitting (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels
  • IPod dock

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Some Premium and Deluxe guestrooms and Luxury Suites are equipped with terraces. Guests must request a room with a terrace in advance (surcharge applies), subject to availability.

Renovations and closures

The following facilities or services will be unavailable from January 6 2025 to January 20 2025 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70.00 per night.
  • Cots (infant beds) are available for EUR 20.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 per person
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 36.00 per day (328 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 70.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.

Property is also known as

Dear Hotel Madrid
Dear Hotel
Dear Madrid
Dear Hotel Madrid Hotel
Dear Hotel Madrid Madrid
Dear Hotel Madrid Hotel Madrid

Frequently asked questions

What is the cancellation policy at Dear Hotel Madrid?

Dear Hotel Madrid offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dear Hotel Madrid?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Dear Hotel Madrid on 1 Dec 2024 start from AU$251.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Dear Hotel Madrid have a pool?

Dear Hotel Madrid has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open from June to September.

What makes Dear Hotel Madrid a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Dear Hotel Madrid.

Is Dear Hotel Madrid family-friendly?

You bet! With amenities such as children's meals and babysitting services, it's no surprise that Dear Hotel Madrid is a hit with families.

Does Dear Hotel Madrid serve breakfast?

Yeah, buffet breakfast is offered weekdays from 7:30 AM to 11:00 AM and weekends from 8:00 AM to noon.

Is there a free airport shuttle available at Dear Hotel Madrid?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Dear Hotel Madrid?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone? The dining venue will be unavailable from January 6 2025 to January 20 2025 (dates subject to change).

What time are check-in & check-out at Dear Hotel Madrid?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Dear Hotel Madrid?

No, pets are not allowed.

Dear Hotel Madrid Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 620 out of 1000 reviews" "
Rating 8 - Good. 278 out of 1000 reviews" "
Rating 6 - Okay. 61 out of 1000 reviews" "
Rating 4 - Poor. 18 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jiwan

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Madrid stay
Nice location, busy street on Gran Via. Front desk were helpful. Bathroom drain in shower was broken. Rooms were clean enough for sure and convenient for a family of 4 with two rooms. Pool area didn’t look so clean.
Stayed 3 nights in Jul 2024

10/10 Excellent

Karianne

Travelled with group
Liked: Cleanliness, property conditions & facilities
The hotel was great! Reception wasn’t the best. But made up for at the breakfast restaurant, all the best were superstars there. Would maybe be back, but definitely need a more friendly reception staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Norman David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got the metro from the airport 28 mins it took. Used the Grand Via exit at Plazza de España we were right at the front door of the hotel .
Stayed 3 nights in Jun 2024

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the place. The staff couldn't do enough for you. Rooms very clean. All the mains sights of Madrid were close by. Roof top plunge pool great after a day of sightseeing.
Stayed 4 nights in Jun 2024

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel with very nice staff. Only a couple of down points: - only 1 lift was working our entire stay which meant some long wait times as hotel was fully booked (they did however have engineers working on it) - the rooms could be better sound proofed (quite noisy from the street etc - we were on 6th floor) - the shelving in the bathroom opposite the toilet is a bit of a hazard if your tall - was lovely having the plunge pool and bar area but they are very limited for space around it (not sunbed just cushioned chairs etc)
Stayed 2 nights in Jun 2024

10/10 Excellent

Laura

Stayed 5 nights in May 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We highly recommend this hotel. Centrally located. Great for walking. Friendly Staff and very clean.
Stayed 3 nights in Jun 2024

10/10 Excellent

Oliver

Stayed 2 nights in May 2024

10/10 Excellent

Jean

Stayed 1 night in Jun 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderfully central hotel and very walkable to many sites. The staff were so helpful and very friendly. Beautiful (but small) rooftop bar/pool area- not much seating but the delicious mojitos made up for it :) Our room was fairly clean except a few boogers on the wall and one on the blanket that we noticed as we were leaving. There was also a rotten apple underneath the shelving that I could see from the other side of the room. So housekeeping could do a slightly better job but overall it was clean. The hotel was able to hold our bags for us until our room was ready and got a whatsapp message when it was ready, slightly earlier than check-in. Would stay here again!
Stayed 2 nights in May 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with good access to tourist places. Excellent breakfast and very comfortable bed
Stayed 4 nights in May 2024

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Adora

Stayed 3 nights in May 2024

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience but there was storage for clothes.
Stayed 10 nights in May 2024

10/10 Excellent

ARTEMIO, RIVERVIEW

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third year staying at this hotel and will repeat without a doubt
Stayed 2 nights in May 2024

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The central location to the metro (right out the front) and the dining/drinks options with the restaurant and roof top bar, made the stay here easily enjoyable as well as the friendly staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Konstantin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

6/10 Okay

Jason

Liked: Staff & service, property conditions & facilities, room comfort
Friendly staff and great location
Excellent location, super easy to catch all modes of transport, walkable, loads of areas to explore and lots of great restaurants. When we initially arrived the air conditioning wasn't working but they got it working by the next day. The room was nice and clean but the next day we found one of the face cloths on the floor by the made-up bed where we didn't leave it. It was sufficient for the length of stay and the roof-top bar/patio was super cool but drinks were very expensive. The lobby staff were very friendly and accommodating and very nice to deal with.
Stayed 2 nights in Mar 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This establishment truly sets the standard for cleanliness, with impeccably maintained rooms and public areas that left me feeling comfortable and at ease throughout my stay. This hotel is its unbeatable location, with the subway station conveniently located right outside the door. This made it incredibly easy for me to explore the city and get around with ease. Additionally, the surrounding area felt incredibly safe, providing peace of mind during my travels. So many shopping options nearby and a wide variety of dining choices right at your doorstep, there was never a shortage of things to see and taste during my stay. The only minor downside was the overpowering air freshener in the elevator lobby. Omg! it was terrible waiting for the elevator.
Stayed 7 nights in Feb 2024

10/10 Excellent

Sultan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and relaxing for couples
Amazing services and stay for first time in Madrid
Stayed 4 nights in Feb 2024

8/10 Good

Polina

Stayed 6 nights in Jan 2024

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Location,location, location! You don't need the RIU, when you have Dear Hotel!
Stayed 3 nights in Nov 2023

10/10 Excellent

Aashish

Stayed 2 nights in Dec 2023

8/10 Good

Ismael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a very good location, walkable distance from interesting places. Hotel needs some maintenance, replace carpets, etc. Breakfast is good, however the area is small compared with hotel size and you need to reserve a time. Front desk Adrian and Paula were very helpful. Raul and the guys at restaurant were also very polite and attentive.
Stayed 3 nights in Nov 2023