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Maikhao Dream Villa Resort & Spa

5.0 star property
Luxury resort on the beach, with outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Maikhao Dream Villa Resort & Spa

Room, Multiple Beds, Private Pool, Sea View (Villa Two Bedroom Private Pool Beachf) | Private pool
Room, Multiple Beds, Private Pool, Garden View (Villa Three Bedroom Private Pool) | Living area
Premium bedding, minibar, in-room safe, desk
Exterior
Sundeck

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Room service
  • Breakfast available
  • Spa
The price is AU$865
includes taxes & fees
19 Dec - 20 Dec

Explore the area

Map
138/21 Moo 4, Mai Khao, Phuket, 83110
  • Sirinat National Park
    1 min walk
  • Yum
    6 min walk
  • Phuket Bus Terminal 2
    33 min drive
  • Phuket (HKT-Phuket Intl.)
    19 min drive

Room options

View all photos for Room, Multiple Beds, Private Pool, Garden View (Villa Two Bedroom Private Pool)

Premium bedding, minibar, in-room safe, desk

Room, Multiple Beds, Private Pool, Garden View (Villa Two Bedroom Private Pool)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Kitchenette
  • 450 sq m
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

View all photos for Standard Suite, 1 King Bed, Private Pool, Sea View (Villa One Bedroom Private Pool Beachf)

Standard Suite, 1 King Bed, Private Pool, Sea View (Villa One Bedroom Private Pool Beachf)

Standard Suite, 1 King Bed, Private Pool, Sea View (Villa One Bedroom Private Pool Beachf)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Kitchenette
  • 410 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds, Private Pool, Sea View (Villa Two Bedroom Private Pool Beachf)

Room, Multiple Beds, Private Pool, Sea View (Villa Two Bedroom Private Pool Beachf)

Room, Multiple Beds, Private Pool, Sea View (Villa Two Bedroom Private Pool Beachf)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Kitchenette
  • 450 sq m
  • Sea view
  • Sleeps 6
  • 1 Single Bed and 1 King Bed

View all photos for Room, Multiple Beds, Private Pool, Garden View (Villa Three Bedroom Private Pool)

Room, Multiple Beds, Private Pool, Garden View (Villa Three Bedroom Private Pool) | Living area

Room, Multiple Beds, Private Pool, Garden View (Villa Three Bedroom Private Pool)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Kitchenette
  • 650 sq m
  • Sleeps 8
  • 1 King Bed and 1 Double Bed

Similar properties

Exterior

Pullman Phuket Arcadia Naithon Beach

Pool
Spa
Kids pool
Parking included
4.6 out of 5, Wonderful, (953)
The price is AU$2,328
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Pullman Phuket Arcadia Naithon Beach

About the area

Mai Khao

A luxury stay in Mai Khao awaits you at Maikhao Dream Villa Resort & Spa. Within a 5-minute stroll you'll find Sirinat National Park and Mai Khao Beach within a 30-minute walk. Highlights at this beachfront resort include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include hot stone massages, body wraps and body scrubs along with access to the sauna and hot tub. The fine-dining restaurant, Dokbua Restaurant, serves international cuisine and is open for breakfast, brunch, lunch and dinner. At the resort's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Business travelers can take advantage of meeting rooms, a business centre, and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a hot tub. Continental breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 5-property class Mai Khao resort include Splash Jungle Water Park and Sarasin Bridge.
View more Resorts in Mai KhaoOpens in a new window

What's nearby

  • Sirinat National Park - 1 min walk
  • Mai Khao Beach - 1 min drive
  • Splash Jungle Water Park - 5 min drive
  • Turtle Village - 8 min drive
  • Nai Yang Beach - 22 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 19 min drive

Restaurants

  • ‪Splash Kitchen - ‬5 min drive
  • ‪Loca Vore - ‬8 min drive
  • ‪SALA Restaurant - ‬9 min drive
  • ‪Maikhao Palm restaurant - ‬10 min walk
  • ‪Baan Ar-Jor Phuket - ‬5 min drive

About this property

Maikhao Dream Villa Resort & Spa

Luxury resort on the beach, with outdoor pool
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Maikhao Dream Villa Resort & Spa such as a complimentary children's club and an outdoor pool.

A free manager's reception is offered daily. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This Art Deco resort also offers a children's pool, a hot tub and a steam room. Self parking and valet parking are free.

This 5-star Mai Khao resort is smoke free.

  • 1 building
  • 1 floor
  • 22 guestrooms or units
  • Conference rooms
  • Built in 2010
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Maikhao Dream Villa Resort & Spa offers 22 air-conditioned accommodations with private pools and DVD players. Rooms open to balconies. This accommodation offers separate sitting areas and includes dining tables. Beds feature premium bedding. 46-inch plasma televisions come with premium cable channels. Accommodation at this 5-star resort has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include minibars and espresso makers. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

Chinese (Mandarin), Dutch, English, French, German, Japanese, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: THB 600 for adults and THB 300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dokbua Restaurant

Family friendly

  • Children's pool
  • Dining table
  • DVD player
  • Free children's club
  • In-room babysitting
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Private pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 1 floor
  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch HDTV with premium cable channels
  • DVD player
  • Private pool

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Minibar
  • Oven
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Maikhao Dream Villa Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1500 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 3000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately THB 600 for adults and from THB 300 for children
  • Airport shuttle fee: THB 1100 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Maikhao Dream
Maikhao Dream Villa Resort
Maikhao Dream Villa Resort Mai Khao
Maikhao Dream Mai Khao

Frequently asked questions

What is the cancellation policy at Maikhao Dream Villa Resort & Spa?

Maikhao Dream Villa Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Maikhao Dream Villa Resort & Spa?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Maikhao Dream Villa Resort & Spa on 19 Dec 2024 start from AU$865.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Maikhao Dream Villa Resort & Spa?

Yep, Maikhao Dream Villa Resort & Spa has a free self car park and free valet parking.

Are there any beaches close to Maikhao Dream Villa Resort & Spa?

The closest beach to Maikhao Dream Villa Resort & Spa is Bang Tao Beach (16.2 km).

Is there a spa on site at Maikhao Dream Villa Resort & Spa?

Yep, there is an onsite spa at Maikhao Dream Villa Resort & Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Maikhao Dream Villa Resort & Spa have a pool?

Maikhao Dream Villa Resort & Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Maikhao Dream Villa Resort & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as private pools and Jetted bath in the guestrooms, help set the scene for a romantic weekend at Maikhao Dream Villa Resort & Spa.

Is Maikhao Dream Villa Resort & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Maikhao Dream Villa Resort & Spa is a hit with families.

Are there hot tubs in the rooms at Maikhao Dream Villa Resort & Spa?

No, but there are Jetted bath and private pools in the guestrooms.

Does Maikhao Dream Villa Resort & Spa serve breakfast?

Yep, continental breakfast is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Maikhao Dream Villa Resort & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Maikhao Dream Villa Resort & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Maikhao Dream Villa Resort & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Maikhao Dream Villa Resort & Spa?

No, pets and service animals are not allowed.

Is there a golf course on site at Maikhao Dream Villa Resort & Spa?

There is a golf course next to Maikhao Dream Villa Resort & Spa.

Maikhao Dream Villa Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 43 out of 82 reviews" "
Rating 8 - Good. 27 out of 82 reviews" "
Rating 6 - Okay. 3 out of 82 reviews" "
Rating 4 - Poor. 3 out of 82 reviews" "
Rating 2 - Terrible. 6 out of 82 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Sameer

Stayed 1 night in Jul 2024

10/10 Excellent

Aareon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view, the staff, the location all 5-stars. The staff goes above and beyond in ensuring that every need is meet. This is definitely an amazing resort!
Stayed 5 nights in Jun 2024

8/10 Good

Peter

Liked: Staff & service, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Peter

Stayed 1 night in May 2024

10/10 Excellent

PERLA RAMIREZ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and beautiful place, respectful staff,
Stayed 4 nights in Oct 2023

10/10 Excellent

Wing Yee Winnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Sherlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
12-15 minutes drive away from Phuket International Airport, area was quiet, not much of tourist as people tend to stay hotels at patong beach instead of Mai Khao. I arrived before 9.30am as I checked out at my previous hotel which was also 15 minutes drive away from Dream Villa. The check in was smooth and it took less than 30 minutes for my villa to be ready! Do note that check in time is at 2pm. The. Villa is huge for one adult and I enjoyed my stay, my villa was facing the beach and I’m able to witnessed sunset and sunrise from the comfort of the bed.
Stayed 1 night in Sep 2023

2/10 Terrible

Sze Man

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The facilities are very old and broken. When I opened the water in the bathtub, the water came out was yellow is color. I contacted the hotel staff and they send some staffs check and repair. They fixed for 1 hour and told me they will send someone to fix again tomorrow morning and maybe it is the color of the bathroom light that caused me to think the water is yellow in color. But I think it is definitely not the case and the explanation is not acceptable. The water is not mild yellow color at all. The pipe may be very old and caused the water color become yellow in color. I am so worried that I cannot get into the bathtub at all even they said they "fixed it" as the water is still same yellow color after they "fixed it". Then, after a while, I found out the toilet is easily got stuck. I contacted the staff again and they sent someone to fix. One more thing which I found not acceptable is that when I check-in the hotel, that staff told me that the breakfast included is not buffet, I have to choose from the menu list when I check-in. I chose what I wanted and they asked me if I want to have breakfast in my room or in the hotel restaurant. I chose to eat my breakfast at my room at 7am. At 7.05am, they called me and said breakfast cannot send to me room and I need to go to restaurant to eat. I almost missed my flight for the late notice. The breakfast is NOT TASTY and COLD. The hotel price per day is over HKD$1800 dollar , for this price range, it is really NOT ACCEPTABLE!
Stayed 1 night in Sep 2023

2/10 Terrible

Abdulla, Doha

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old used property. Needs renovation ASAP. The AC needs improvement. Also there’s empty huge gaps between the doors which let humidity enters the villa.
Stayed 5 nights in Jul 2023

10/10 Excellent

ELITE

Stayed 1 night in Jul 2023

8/10 Good

David

Stayed 1 night in May 2023

10/10 Excellent

Sushmitha

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay at the Maikhao dream villas, we were two families with kids, and the villas were huge and spacious, with two large bedrooms, closet area and bathrooms. There was a really big dining, seating and kitchen area where we hung out and played board games. The villas came with a pool and a jacuzzi, and the beach was a 50 meter walk from our Villa. The property had a lovely pool, a great selection of music and a beautiful stretch of beach we could walk to from our Villa. The food we ordered was fresh and amazing and the service was fantastic. This is a perfect property for families with kids, as it’s relaxing, quiet and very engaging for the kids. Our kids spent the day alternating between the beach, the pool, the games on the property and the library. The spa was fabulous too, we got massages done and the manager was very knowledgeable and the masseurs were excellent.
Stayed 4 nights in Apr 2023

4/10 Poor

Devon

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated needs to be revamped
Stayed 4 nights in Apr 2022

10/10 Excellent

SK, Chicago

Travelled with group
Liked: Cleanliness, amenities
Great place to relax and enjoy the beach. If you are looking for the party, its a bit further away from Patong.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was beautiful with a private beach and the villa was amazing
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was absolutely stunning, and anytime you called the front desk for anything at all they stopped what they were doing and came right away to help. We have stayed in dozens of hotels and this hotel has the best customer service of any of them. The hotel is in a nice, quiet, residential area so absolutely expect to rent a car. It was our first time in Thailand for 2 weeks and we rented a car and drove all over the island. If you are at this hotel for more than a couple days you NEED to have a rental car.
Stayed 13 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Yuen Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Erin

The room and patio were beautiful! We loved having our own pool and a view of the beach. It was especially great when the babies napped and we could enjoy the outside. The staff were courteous and helpful. The breakfast buffet was delicious too! Thank you for a lovely stay!
Stayed 6 nights in Nov 2018

8/10 Good

Djiefffe, Osaka

Liked: Staff & service, room comfort
Staff is excellent, no less, the property should start to do maintenance though, cracks in the ceramic tile in shower, jacuzzi should work like a jacuzzi, meaning at full strenght and a few places where paint is really needed.
Stayed 4 nights in Sep 2018

10/10 Excellent

Strini, Auckland, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious with view of the Beach
By far one of the nicest places we've stayed in. Far exceeded our expectations. Hotel is in good standard and well designed with lots of local character. Has good facilities for long or short stay (Great Restaurant/Laundry service/Massage/Gym/WiFi). The staff are very accommodating and pleasant. We stayed in several places in Thailand, and this is one of the nicest places we've stayed in compared to other places globally, mainly due to the great Staff and design. A few names to note for great service are Blue, Sunny, Kang, Nut. The beach is only about 30m away (not safe for swimming) but is a good walk along the sand. One of the other highlights are the free to use bicycles from the hotel which we used to ride along the local streets for a more interactive experience. The breakfasts are delicious, sumptious and varied. The hotel puts in a lot of effort to keep the place safe from snakes (all of Thailand remote places are a snake threat) and during our stay we didnt even see a cockroach so thumbs up to them for keeping the place City slicker friendly :) Caution from the locals are not to walk around after dark in any outer city locations - by accident we did and had no issues at this resort. We used Grab/Uber to get to and from the Airport.
Stayed 4 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very courteous Reception Staff.
Great value for the space you have. The video of the villa definitely has raised higher expectation than it actually is (5 vs 4). Maintenance seems to be needed...e.g. doors can not be functioning probably (door hinge issue that doors in one bedroom & bathroom will not stay opened, doors close halfway on its own). Close proximity to the Beach.
Stayed 4 nights in Apr 2018

8/10 Good

R, HK

Liked: Cleanliness, property conditions & facilities, room comfort
Spacious but room for improvement
I booked the ride from the airport to the resort with Maikhao Dreams but when I arrived at the airport, my ride was not there, I have to called the resort (which was a long distant call for me) to find out where's my driver. They told me to wait. After 10 min there were still no sign of my ride, so I have to make another call (also a long distant call) to the resort. They told me to wait for another 5 min. I ended up taking a cab myself to the resort. When I arrived at the resort, I had to take my luggage all the way to my villa. No one were there to take my luggage. This was the first time I had to carry my own luggage to my villa. The phone in my villa was not working, every time I had to call the front desk or room service, I had to walk to the front desk to place my order. The phone was not fixed until the second day of my stay. The lock of the main entrance, the 2 entrance to the pool, the entrance to the beach were all not working properly. Not even when they sent a so called an engineer to fix them. while the tissue paper were out, the house keeping just wouldn't refill them, I have to remind them twice to have them refilled. The knowledge of the staffs were not good. I wanted to exchange hkd to THB, the front desk lady told me they don't deal with HKD, after I insisted on doing so, a senior staff came and told the other lady they do deal with HKD. Other then these matters, the rest of the resort were quite nice. The size is great, very spacious, good location.
Stayed 4 nights in Apr 2018

2/10 Terrible

sharonna , washington dc

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible staff
The hotel staff was ripping me off charged me 80 to pick me up from the airport told me it was round trip then charged me 30 to drop me back off, and if I would of called a taxi it would of only been 15 dollars. They took sodas and chips out the room told me I did it, just to charge me. Keep telling me after dinner to add it to the room I did then I had extra charges I owed 700 when I was ready to check out, they told me it was 800 and wanted me to pay in cash, they were billing me 21,000 in BAUT money wanted me to pay 800 American money cash I said no charged it to the card when I checked my account only 700 came out if I would of paid 800 cash they would have gotton me again. They only have one expensive restaurant with nasty food 25 for a burger patty that was frozen DONT STAY
Stayed 4 nights in Oct 2017

8/10 Good

Mark, Mandurah

Liked: Cleanliness, staff & service, room comfort
Room was fantastic. Staff were brilliant. A little out of the way of other attractions but that was OK. Only down side was the pool (we were in a villa with pool) was not clean when we checked in, only cleaned the next day. But overall, a wonderful place for a restfull break.