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Eden Roc Miami Beach

4.5 star property
Luxury resort on the beach, with 3 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eden Roc Miami Beach

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Minibar, in-room safe, blackout curtains, iron/ironing board
Cocktail bar, beach views, open daily
Aerial view
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pool
    Pool

Explore the area

Map
4525 Collins Ave, Miami Beach, FL, 33140
  • Fontainebleau
    4 min walk
  • Miami Beach Beaches
    5 min walk
  • 41st Street
    14 min walk
  • Miami, FL (MIA-Miami Intl.)
    22 min drive

Room options

View all photos for Premium Suite, 2 Queen Beds, View (Bay View)

Premium Suite, 2 Queen Beds, View (Bay View) | City view

Premium Suite, 2 Queen Beds, View (Bay View)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Champagne service
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft, 1 King Bed, Resort View (Two Level)

Loft, 1 King Bed, Resort View (Two Level)

Loft, 1 King Bed, Resort View (Two Level)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Champagne service
  • 65 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Bay View)

Minibar, in-room safe, blackout curtains, iron/ironing board

Premium Room, 1 King Bed (Bay View)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Champagne service
  • 35 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View

Minibar, in-room safe, blackout curtains, iron/ironing board

Premium Room, 2 Queen Beds, Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Resort View

Minibar, in-room safe, blackout curtains, iron/ironing board

Premium Room, 1 King Bed, Resort View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Champagne service
  • 35 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Minibar, in-room safe, blackout curtains, iron/ironing board

Premium Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, View (Bay View)

Minibar, in-room safe, blackout curtains, iron/ironing board

Premium Room, 2 Queen Beds, View (Bay View)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Champagne service
  • 35 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 56 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Resort View

Minibar, in-room safe, blackout curtains, iron/ironing board

Premium Room, 2 Queen Beds, Resort View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Champagne service
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 56 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (King Bed)

Suite, 1 Bedroom, Oceanfront (King Bed) | Living area

Suite, 1 Bedroom, Oceanfront (King Bed)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Oceanfront

Premium Suite, 1 King Bed, Oceanfront

Premium Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, View (Bay View)

Premium Suite, 1 King Bed, View (Bay View)

Premium Suite, 1 King Bed, View (Bay View)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Champagne service
  • 50 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Similar properties

Room

Fontainebleau Miami Beach

Pool
Hot tub
Spa
Pet-friendly
3.9 out of 5, Good, (5741)
The price is AU$1,370
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Fontainebleau Miami Beach

About the area

Miami Beach

A luxury stay in Miami Beach awaits you at Eden Roc Miami Beach. You'll be 2.2 km (1.4 mi) from Miami Beach Boardwalk and 2.9 km (1.8 mi) from Collins Avenue Shopping Area. Highlights at this beachfront resort include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The restaurant, Nobu Miami, is open for breakfast, brunch, lunch and dinner. Nobu Lobby Bar is the resort's own lobby lounge, serving drinks along with light fare. Spend the day at the beach and enjoy the on-site gym, sauna and pool cabanas. Added amenities include a coffee shop/cafe and laundry facilities. Buffet breakfast is available on weekdays between 7:30 AM and 11:30 AM and on weekends between 7:30 AM and 1:00 PM. There's also the convenience of valet parking. .With a stay at this Mid Beach resort, you'll be 3.4 km (2.1 mi) from Miami Beach Convention Center and 4.1 km (2.5 mi) from Ocean Drive.
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What's nearby

  • Fontainebleau - 4 min walk - 0.4 km
  • Miami Beach Boardwalk - 3 min drive - 2.3 km
  • Collins Avenue Shopping Area - 4 min drive - 3.0 km
  • Miami Beach Convention Center - 4 min drive - 3.5 km
  • Lincoln Road Mall - 6 min drive - 4.6 km

Getting around

  • Adrienne Arsht Center Metromover Station - 10 min drive
  • Hialeah Market Station - 13 min drive
  • Miami International Airport (MIA) - 26 min drive

Restaurants

  • ‪Liv - ‬6 min walk
  • ‪Soho Beach House - ‬7 min walk
  • ‪Eden Roc Resort Miami Beach - ‬1 min walk
  • ‪Cecconi's Miami - ‬7 min walk
  • ‪Bleau Bar - ‬4 min walk

About this property

Eden Roc Miami Beach

Luxury resort on the beach, with 3 outdoor swimming pools
Eden Roc Miami Beach offers its guests a full-service spa, 3 outdoor swimming pools, a sauna, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

You'll find a business centre on site. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Eden Roc Miami Beach. For a fee, parking is available.

  • 415 guestrooms or units
  • 21 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1955
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Eden Roc Miami Beach offers 415 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions come with cable channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The on-site spa has 18 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Estonian, French, German, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Valet parking on site (USD 55 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:30 AM on weekdays and 7:30 AM to 1:00 PM on weekends; USD 70 for adults and USD 70 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Aquatica Poolside Bar
  • Cafe Inez
  • Nobu Lobby Bar
  • Nobu Miami
  • Ocean Social

Family friendly

  • 3 outdoor pools
  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 21 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1955
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per day
  • Resort fee: USD 51.30 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • In-room coffee
  • Internet access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 70 for adults and from USD 70 for children
  • Valet parking fee: USD 55.00 per day (in/out privileges)
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Eden Miami Beach
Eden Roc
Eden Roc Hotel
Eden Roc Hotel Miami Beach
Eden Roc Miami Beach
Miami Beach Eden Roc
Roc Eden
Roc Miami Beach
Eden Roc, a Renaissance Beach Hotel Miami Beach
Eden Roc, a Renaissance Beach Resort And Spa
Miami Beach Renaissance
Renaissance Miami Beach
Eden Roc Resort Miami Beach
Eden Roc Resort
Eden Roc Miami Beach Resort
Eden Roc Miami Beach Resort
Eden Roc Miami Beach Miami Beach
Eden Roc Miami Beach Resort Miami Beach

Frequently asked questions

What is the cancellation policy at Eden Roc Miami Beach?

Eden Roc Miami Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Eden Roc Miami Beach?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Eden Roc Miami Beach on 25 Nov 2024 start from AU$381.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Eden Roc Miami Beach?

Yep, Eden Roc Miami Beach has valet parking with in/out privileges for USD 55.00 per day.

Are there any beaches close to Eden Roc Miami Beach?

Yep, Eden Roc Miami Beach is on Miami Beach Beaches, which travelers give top marks.

Is there a spa on site at Eden Roc Miami Beach?

Yep, there is an onsite spa at Eden Roc Miami Beach. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Eden Roc Miami Beach have a pool?

Yep, and guests love it! Eden Roc Miami Beach has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Eden Roc Miami Beach?

Eden Roc Miami Beach features 3 outdoor pools, a full-service spa and 2 restaurants.

Is Eden Roc Miami Beach family-friendly?

You bet! With amenities such as 3 outdoor pools and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Eden Roc Miami Beach is a hit with families.

Does Eden Roc Miami Beach serve breakfast?

Yep, our visitors enjoy the buffet brekkie here! Available on weekdays from 7:30 AM to 11:30 AM and on weekends from 7:30 AM to 1:00 PM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Eden Roc Miami Beach?

No, Eden Roc Miami Beach does not offer an airport shuttle service.

Is there a bar or restaurant at Eden Roc Miami Beach?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Eden Roc Miami Beach?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Eden Roc Miami Beach Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1212 out of 2282 reviews" "
Rating 8 - Good. 444 out of 2282 reviews" "
Rating 6 - Okay. 321 out of 2282 reviews" "
Rating 4 - Poor. 154 out of 2282 reviews" "
Rating 2 - Terrible. 151 out of 2282 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Aug 2024

10/10 Excellent

Kelly

Liked: Cleanliness, amenities
Great service
Stayed 2 nights in Aug 2024

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, fantastic stay. Owner was exceptionally nice.
Stayed 3 nights in Aug 2024

10/10 Excellent

FLOERTS, Astoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Keiva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay, will definitely return
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Mohammed FAIZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 3 nights in Aug 2024

8/10 Good

Richard

Stayed 4 nights in Aug 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about it
Stayed 4 nights in Aug 2024

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating
Stayed 3 nights in Aug 2024

10/10 Excellent

Ahmet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I went to meet a friend. Great upscale hotel. Pools were awesome. Right on the beach walkway and beautiful beach. Highly recommend.
Stayed 2 nights in Aug 2024

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is worn
Stayed 3 nights in Aug 2024

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

George

Liked: Staff & service, amenities
Air conditioning wasn't working properly Carpet is old. Hotel had a humid smell My credit card got charged extra and I've yet to receive the money
Stayed 3 nights in Aug 2024

6/10 Okay

Paola

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The Eden Roc and the Nobu hotel share the same building and amenities with a key exceptions. The Nobu hotel has a very nice adult only pool while the Eden roc has 3 pools, one of which is under construction along with the jacuzzi. The two pools available are OK but neither one is only for adults and during our stay there were a lot of loud kids. The food available for pool and beach service could be better and the food at one of the main restaurants on the property, Ocean Social, is okay. Nothing amazing but nothing egregiously appalling. Beach access, meaning access to the chairs and umbrellas, ends at 5pm, which is way too early. Additionally we were a group of 3 and only 2 beach chairs are complimentary which doesn’t make sense because we are charged for 3 people in the hotel reservation. Therefore we had to rent a 3rd one. The rooms are fine; ours didn’t have a full body mirror and the mini fridge situation is not helpful at all. The fridge is built to just store the drinks the hotel can charge you for and not anything else, which sucks because sometimes you have left overs or want to have your own beverages, but we made do by taking out the beverages they had, and making space for our items. However the fridge has sensors so when we took out the drinks the hotel tried to charge us for it. Overall it’s an okay place- would probably prefer the Nobu hotel for access to the adult pool or another hotel.
Stayed 4 nights in Aug 2024

8/10 Good

phantaycia

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Anita

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Nice resort overall but it did not meet expectations of being the second best hotel in Miami. The stay was not comfortable due to several reasons. The temperature of the room didn’t go below 74 degrees the entire stay. Contacted guest services on multiple occasions and the issue was still not fixed. Each morning there was a fire alarm announcement that came through the intercom in the room that woke everyone up to include the flashing light that continually flashed through the night. The Nobu Spa representative was very standoffish and judgmental to my daughter and I stating that we had to be on the premises with an adult or someone 18 and older. I had to inform this woman that I was well beyond the age of 18 and that my daughter was with me and she stated I looked like her sister cause I look so young. The ocean social bar had someone run a tab tied to my room number which was insane cause my kids and I never dined at this particular place during our stay.
Stayed 4 nights in Aug 2024

8/10 Good

Stanislav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely family place .
Stayed 6 nights in Aug 2024

2/10 Terrible

Mouhamadou

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Could do better overall. The staff were rude and we did not really have a great experience. We booked 4 nights and were told there will be a hold of $200 per night which was never mentioned while we booked the stay. Rooms were not cleaned properly. Everything is for an extra price there.
Stayed 4 nights in Aug 2024

6/10 Okay

Kelly

Liked: Cleanliness, staff & service
Disliked: Amenities
The fact the didn’t advise they were under construction so one pool of three closed. No ice machines, had to call and they didn’t even bring them. Had to pay a large sum for early check in.
Stayed 4 nights in Aug 2024

8/10 Good

Tristan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was beyond expectations, but house cleaning only came once without me having to call. Also many of the guest smoked which i did not like
Stayed 4 nights in Aug 2024

10/10 Excellent

Laurin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything went smoothly and it was very comfortable.
Stayed 3 nights in Aug 2024