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Southernmost Beach Resort and Guesthouses

4.0 star property
Seafront with 3 outdoor pools, near Southernmost Point

Photo gallery for Southernmost Beach Resort and Guesthouses

3 outdoor pools, pool umbrellas, pool loungers
La Mer and Dewey Ocean View Adult Only | View from room
View from property
Outdoor wedding area
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
The current price is AU$604
includes taxes & fees
11 May - 12 May

Explore the area

Map
1319 Duval Street, Key West, FL, 33040
  • South Beach
    ‪1 min walk‬
  • Southernmost Point
    ‪2 min walk‬
  • Fort Zachary Taylor Historic State Park
    ‪3 min drive‬
  • Key West, FL (EYW-Key West Intl.)
    ‪9 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds

View from room

Classic Room, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Avalon Queen, Adults Only, Breakfast Included

Premium bedding, pillow-top beds, in-room safe, desk

Avalon Queen, Adults Only, Breakfast Included

Highlights

Air conditioning
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

View from room

Deluxe Room, 1 King Bed, Balcony

Highlights

Air conditioning
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cozy Queen

Premium bedding, pillow-top beds, in-room safe, desk

Cozy Queen

Highlights

Air conditioning
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Avalon Two Queen, Adults Only, Breakfast Included

Premium bedding, pillow-top beds, in-room safe, desk

Avalon Two Queen, Adults Only, Breakfast Included

Highlights

Air conditioning
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for The Residence, Three Bedroom Suite

Premium bedding, pillow-top beds, in-room safe, desk

The Residence, Three Bedroom Suite

Highlights

Air conditioning
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • Sleeps 6
  • 3 King Beds

View all photos for Duval Two Queen, Adults Only, Breakfast Included

Duval Two Queen, Adults Only, Breakfast Included

Duval Two Queen, Adults Only, Breakfast Included

Highlights

Air conditioning
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Partial Ocean 1 King

Premium bedding, pillow-top beds, in-room safe, desk

Partial Ocean 1 King

Highlights

Air conditioning
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

View from room

Classic Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Duval Queen, Adults Only, Breakfast Included

Premium bedding, pillow-top beds, in-room safe, desk

Duval Queen, Adults Only, Breakfast Included

Highlights

Air conditioning
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for La Mer Dewey Island View King

Premium bedding, pillow-top beds, in-room safe, desk

La Mer Dewey Island View King

Highlights

Air conditioning
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Balcony, Ocean View

Highlights

Air conditioning
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean Two Queen with Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Partial Ocean Two Queen with Balcony

Highlights

Air conditioning
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Duval King, Adults Only, Breakfast Included

Duval King, Adults Only, Breakfast Included

Duval King, Adults Only, Breakfast Included

Highlights

Air conditioning
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Mobility Accessible

Superior Room, 1 King Bed, Mobility Accessible

Superior Room, 1 King Bed, Mobility Accessible

Highlights

Air conditioning
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Pool View

Room, 1 King Bed, Balcony, Pool View

Room, 1 King Bed, Balcony, Pool View

Highlights

Air conditioning
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Avalon King, Adults Only, Breakfast Included

Premium bedding, pillow-top beds, in-room safe, desk

Avalon King, Adults Only, Breakfast Included

Highlights

Air conditioning
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the area

Key West

Southernmost Beach Resort and Guesthouses puts you in the heart of Key West, within steps of South Beach and Southernmost Point. Highlights at this beachfront hotel include 3 outdoor swimming pools, 2 poolside bars and a full-service spa. .A day of pampering at Petite Spa can include massages and facials. The restaurant, Southernmost Beach Cafe, serves American cuisine and is open for breakfast, lunch and dinner. Shores Bar is the hotel's own cocktail bar, serving drinks along with light fare. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and pool loungers. 630 square feet (59 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Added amenities include coffee/tea in a common area and laundry facilities. Cooked-to-order breakfast is available daily between 7 AM and 11:30 AM. There's also the convenience of self parking. .With a stay at this 4-property class Old Town Key West hotel, you'll be 2 km (1.3 mi) from Fort Zachary Taylor Historic State Park.

What's nearby

  • Duval Street - 1 min walk - 0.1 km
  • South Beach - 1 min walk - 0.1 km
  • Southernmost Point - 2 min walk - 0.3 km
  • Ernest Hemingway Home and Museum - 9 min walk - 0.8 km
  • Fort Zachary Taylor Historic State Park - 3 min drive - 1.7 km

Getting around

  • Key West, FL (EYW-Key West Intl.) - 9 min drive

Restaurants

  • ‪Old Town Tavern Key West - ‬7 min walk
  • ‪Southernmost Beach Café - ‬1 min walk
  • ‪Southernmost Point Bar In the USA - ‬3 min walk
  • ‪Rum Bar at the Speakeasy Inn - ‬3 min walk
  • ‪Banana Cafe - ‬2 min walk

About this property

Southernmost Beach Resort and Guesthouses

Seafront with 3 outdoor pools, near Southernmost Point
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Southernmost Beach Resort and Guesthouses, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar and a bar/lounge. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Key West hotel.

  • 261 guestrooms or units
  • 3 levels
  • 8 buildings
  • 2 bars by the pool
  • 630 sq ft of conference space
  • 59 sq. m of conference space
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Dining venue
Southernmost Beach Resort and Guesthouses offers 261 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower, bathrobes and hairdryers.

This Key West hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Petite Spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include massages and facials. The spa is open daily.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 47 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11:30 AM for a fee: USD 25 to 35 for adults and USD 11 to 21 for children
  • 2 poolside bars
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Pineapple Bar
  • Shores Bar
  • Southernmost Beach Cafe

Things to do

  • 3 outdoor pools
  • Beach yoga
  • Bicycle rentals
  • Full-service spa
  • Gym

Family friendly

  • 3 outdoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 630 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 67.5 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property access
  • Partner property pool access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 25 to 35 for adults and USD 11 to 21 for children
  • Self-parking fee: USD 47 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Southernmost
Southernmost
Southernmost Beach
Southernmost Beach Hotel
Southernmost Beach Hotel Key West
Southernmost Beach Key West
Southernmost Hotel
Southernmost Hotel Beach
Southernmost Beach Resort Key West
Southernmost Beach Resort
Southernmost On The Beach Hotel Key West
Key West Southernmost Beach
Southernmost Beach Resort
Southernmost And Guesthouses
Southernmost Beach Resort and Guesthouses Hotel
Southernmost Beach Resort and Guesthouses Key West
Southernmost Beach Resort and Guesthouses Hotel Key West

Frequently asked questions

What is the cancellation policy at Southernmost Beach Resort and Guesthouses?

Southernmost Beach Resort and Guesthouses offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Southernmost Beach Resort and Guesthouses?

As of 15 Apr 2025, prices found for a 1-night stay for 2 adults at Southernmost Beach Resort and Guesthouses on 11 May 2025 start from AU$497.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Southernmost Beach Resort and Guesthouses?

Yep, Southernmost Beach Resort and Guesthouses has a self car park with in/out privileges for USD 47 per day.

Are there any beaches close to Southernmost Beach Resort and Guesthouses?

Yep, Southernmost Beach Resort and Guesthouses is a short 1-minute walk from South Beach. Fun beach activities include yoga, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Southernmost Beach Resort and Guesthouses?

Yep, Petite Spa is available for guests. You'll enjoy services like facials.

Does Southernmost Beach Resort and Guesthouses have a pool?

Yep, and guests love it! Southernmost Beach Resort and Guesthouses has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Southernmost Beach Resort and Guesthouses?

Southernmost Beach Resort and Guesthouses features 2 poolside bars, 3 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds and premium bedding.

What makes Southernmost Beach Resort and Guesthouses a romantic place to stay?

Couples spa treatments and beachfront dining, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Southernmost Beach Resort and Guesthouses.

Does Southernmost Beach Resort and Guesthouses serve breakfast?

Yep, cooked-to-order breakfast is served daily from 7 AM to 11:30 AM.

Is there a free airport shuttle available at Southernmost Beach Resort and Guesthouses?

No, Southernmost Beach Resort and Guesthouses does not offer an airport shuttle service.

Is there a bar or restaurant at Southernmost Beach Resort and Guesthouses?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Southernmost Beach Resort and Guesthouses?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Southernmost Beach Resort and Guesthouses?

No, only service animals are allowed.

Southernmost Beach Resort and Guesthouses Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1449 out of 2398 reviews
Rating 8 - Good. 482 out of 2398 reviews
Rating 6 - Okay. 263 out of 2398 reviews
Rating 4 - Poor. 113 out of 2398 reviews
Rating 2 - Terrible. 92 out of 2398 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maddison, Presque Isle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy staying at the southernmost beach resort. The staff are always so friendly and willing to go above and beyond. Rooms are clean and housekeeping daily is a get bonus.
Stayed 4 nights in Jan 2025

10/10 Excellent

Vivien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this accommodation is great, straight out the door and onto Duval street. Walking distance to loads of bars, restaurants and shops. All members of staff we interacted with were helpful. However we didn’t really receive much information on the amenities / services available onsite other than pools and breakfast. We stayed in Dewey House, with partial ocean view. The room was gorgeous but the noise from the bar and kitchen might not be ideal for everyone.
Stayed 3 nights in Jan 2025

8/10 Good

Nanci

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful first experience at SoMo! Only change I would make is to ask for a room away from housekeeping closet. View, dining, and drinks were amazing. Find Sharla tending bar, she makes amazing drinks with personality plus.
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to enjoy all Key West has to offer
Stayed 5 nights in Jan 2025

8/10 Good

Bindi

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Kevin Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty - quiet- just right
Stayed 3 nights in Jan 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to many restaurants and attractions. Beach was convenient place for kids to play. Didn’t like that there was trouble with the elevator in the building that needed it. Other rooms were in a separate building about a block away.
Stayed 8 nights in Dec 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. The beach, which is rare for around Duval St. Balcony rooms near the ocean. Beach front restaurant.
Stayed 2 nights in Jan 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with 3 heated pools and beach.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Jan 2025

10/10 Excellent

Kelly Ann

Stayed 7 nights in Jan 2025

10/10 Excellent

Manny & Liz

Liked: Cleanliness, property conditions & facilities
Wonderful experience!
Stayed 3 nights in Dec 2024

6/10 Okay

Sharon

Stayed 4 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
A Less Than Enjoyable Week
The location and grounds are nice, but unfortunately we had a negative experience with the cleaning staff & how the hotel dealt with the issues we had. The trouble started with the amenities not being properly restocked in our room & obviously dirty towels with gross stains on them being left in exchange for our used ones, another day the door to our room was left unlocked & propped open with no one around potentially all day as we were out from 8:45am to 4:30pm (ours was usually cleaned early) as well the bedding inside was streaked with brown stains that were not there when we left, which was really disgusting. Also the cleaning staff would yell loudly & argue outside our room early in the morning. When we brought our concerns to the attention of the front desk, they simply asked our room number & said they would investigate but we got zero follow-up or an apology of any kind. My husband finally went to the front desk & told them we didn’t want any cleaners or other staff in our room until after we left & we just went down to the desk any time we needed new towels or other amenities. On the day we left my husband spoke to one of the managers who simply said that all of the cleaning staff was new because it was new years and they weren’t properly trained yet, which is a ridiculous excuse, it’s the hotels’ job to properly train and supervise their staff. We paid top dollar for our week here over new years and feel liked we didn’t get what we paid for at all.
Stayed 7 nights in Dec 2024

8/10 Good

eron

Travelled with partner
Liked: Staff & service, property conditions & facilities
No microwave and some rooms don’t even have a mini refrigerator. Also we were on floor three and the elevator was broken the 10 days we were there. The stairs to the third floor were never vacuumed during our stay, needless to say they were quite visibly dirty on the day we left.
Stayed 9 nights in Dec 2024

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First room was top notch with clean, modern furniture and an impeccable roomy bathroom, but we had to add an extra night and got a different room facing north that had a very moldy smell.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alfred

Stayed 2 nights in Dec 2024

10/10 Excellent

Joshua, Culver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay, and we hope to return again next year. Lovely room, nice places to be by the water, not unreasonably crowded, quick service, interesting array of social/wellness options, and an exceptionally responsive front desk.
Stayed 5 nights in Dec 2024

6/10 Okay

Melinda

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The room smelled so bad of bleach when we got there that it burned our eyes and the floors were so dirty that our socks were black when we walked on them . Otherwise it was fine.
Stayed 4 nights in Dec 2024

6/10 Okay

Emily

Travelled with partner
Good location but not worth the cost.
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 4 nights in Jan 2025

6/10 Okay

Linda

Travelled with group
Liked: Cleanliness, property conditions & facilities
The property was in a great location - you can walk pretty much anywhere. There was a beautiful beach on the property, as well as several pools. The service was so-so - there was no assistance with luggage; my room was not ready at 4, but almost an hour later; and when I checked out, the cleaning staff were waiting right outside my door for me to leave.