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Southernmost Beach Resort

4.0 star property
Sea view with 3 outdoor pools, near South Beach

Photo gallery for Southernmost Beach Resort

3 outdoor pools, pool umbrellas, pool loungers
View from property
View from property
Outdoor wedding area
La Mer and Dewey Ocean View Adult Only | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
The current price is AU$919
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
1319 Duval Street, Key West, FL, 33040
  • South Beach
    ‪1 min walk‬
  • Southernmost Point
    ‪2 min walk‬
  • Fort Zachary Taylor Historic State Park
    ‪3 min drive‬
  • Key West, FL (EYW-Key West Intl.)
    ‪9 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Classic Room, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Avalon Queen, Adults Only, Breakfast Included

Premium bedding, pillow-top beds, in-room safe, desk

Avalon Queen, Adults Only, Breakfast Included

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

View from room

Deluxe Room, 1 King Bed, Balcony

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Cozy Queen

Premium bedding, pillow-top beds, in-room safe, desk

Cozy Queen

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Avalon Two Queen, Adults Only, Breakfast Included

Premium bedding, pillow-top beds, in-room safe, desk

Avalon Two Queen, Adults Only, Breakfast Included

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for The Residence, Three Bedroom Suite

Premium bedding, pillow-top beds, in-room safe, desk

The Residence, Three Bedroom Suite

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 6
  • 3 King Beds

View all photos for Duval Two Queen, Adults Only, Breakfast Included

Duval Two Queen, Adults Only, Breakfast Included

Duval Two Queen, Adults Only, Breakfast Included

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Partial Ocean 1 King

Premium bedding, pillow-top beds, in-room safe, desk

Partial Ocean 1 King

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Classic Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Duval Queen, Adults Only, Breakfast Included

Premium bedding, pillow-top beds, in-room safe, desk

Duval Queen, Adults Only, Breakfast Included

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for La Mer Dewey Island View King

Premium bedding, pillow-top beds, in-room safe, desk

La Mer Dewey Island View King

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Balcony, Ocean View

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean Two Queen with Balcony

Partial Ocean Two Queen with Balcony

Partial Ocean Two Queen with Balcony

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Duval King, Adults Only, Breakfast Included

Duval King, Adults Only, Breakfast Included

Duval King, Adults Only, Breakfast Included

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Mobility Accessible

Superior Room, 1 King Bed, Mobility Accessible

Superior Room, 1 King Bed, Mobility Accessible

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Pool View

Room, 1 King Bed, Balcony, Pool View

Room, 1 King Bed, Balcony, Pool View

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Avalon King, Adults Only, Breakfast Included

Premium bedding, pillow-top beds, in-room safe, desk

Avalon King, Adults Only, Breakfast Included

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Beach nearby, white sand

Margaritaville Beach House Key West

  • Pool
  • Pet-friendly
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1712)
The price is AU$958
for 1 room
includes taxes & fees
27 Mar - 28 Mar
Margaritaville Beach House Key West

About the area

Key West

Southernmost Beach Resort puts you in the heart of Key West, within steps of South Beach and Southernmost Point. Highlights at this beachfront hotel include 3 outdoor swimming pools, 2 poolside bars and a full-service spa. .A day of pampering can include massages, facials and mani/pedis. The restaurant, Southernmost Beach Cafe, serves American cuisine and is open for breakfast, lunch and dinner. Shores Bar is the hotel's own cocktail bar, serving drinks along with light fare. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and pool loungers. 630 square feet (59 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Added amenities include coffee/tea in a common area and laundry facilities. Cooked-to-order breakfast is available daily between 7 AM and 11:30 AM. There's also the convenience of self parking. .With a stay at this 4-property class Old Town Key West hotel, you'll be 2 km (1.3 mi) from Fort Zachary Taylor Historic State Park.

What's nearby

  • Duval Street - 1 min walk - 0.1 km
  • South Beach - 1 min walk - 0.1 km
  • Southernmost Point - 2 min walk - 0.3 km
  • Ernest Hemingway Home and Museum - 9 min walk - 0.8 km
  • Fort Zachary Taylor Historic State Park - 3 min drive - 1.7 km

Getting around

  • Key West, FL (EYW-Key West Intl.) - 9 min drive

Restaurants

  • ‪Old Town Tavern Key West - ‬7 min walk
  • ‪Southernmost Beach Café - ‬1 min walk
  • ‪Southernmost Point Bar In the USA - ‬3 min walk
  • ‪Rum Bar at the Speakeasy Inn - ‬3 min walk
  • ‪Banana Cafe - ‬2 min walk

About this property

Southernmost Beach Resort

Sea view with 3 outdoor pools, near South Beach
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Southernmost Beach Resort, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar and a bar/lounge. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Key West hotel.

  • 261 guestrooms or units
  • 3 levels
  • 8 buildings
  • 2 bars by the pool
  • 630 sq ft of conference space
  • 59 sq. m of conference space
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Dining venue
Southernmost Beach Resort offers 261 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower, bathrobes and hairdryers.

This Key West hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials and manicures and pedicures. The spa is open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 47 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11:30 AM for a fee: USD 25 to 35 for adults and USD 11 to 21 for children
  • 2 poolside bars
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Pineapple Bar
  • Shores Bar
  • Southernmost Beach Cafe

Things to do

  • 3 outdoor pools
  • Beach yoga
  • Bicycle rentals
  • Full-service spa
  • Gym

Family friendly

  • 3 outdoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 630 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 67.5 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property access
  • Partner property pool access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 25 to 35 for adults and USD 11 to 21 for children
  • Self-parking fee: USD 47 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Southernmost
Southernmost
Southernmost Beach
Southernmost Beach Hotel
Southernmost Beach Hotel Key West
Southernmost Beach Key West
Southernmost Hotel
Southernmost Hotel Beach
Southernmost Beach Resort Key West
Southernmost Beach Resort
Southernmost On The Beach Hotel Key West
Key West Southernmost Beach
Southernmost Beach Key West
Southernmost Beach Resort Hotel
Southernmost Beach Resort Key West
Southernmost Beach Resort Hotel Key West

Frequently asked questions

What is the cancellation policy at Southernmost Beach Resort?

Southernmost Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Southernmost Beach Resort?

As of 13 Mar 2025, prices found for a 1-night stay for 2 adults at Southernmost Beach Resort on 30 Mar 2025 start from AU$812.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Southernmost Beach Resort?

Yep, Southernmost Beach Resort has a self car park with in/out privileges for USD 47 per day.

Are there any beaches close to Southernmost Beach Resort?

Yep, Southernmost Beach Resort is a short 1-minute walk from South Beach. Fun beach activities include yoga, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Southernmost Beach Resort?

Yep, there is an onsite spa at Southernmost Beach Resort. You'll enjoy services like facials.

Does Southernmost Beach Resort have a pool?

Yep, and guests love it! Southernmost Beach Resort has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Southernmost Beach Resort?

Southernmost Beach Resort features 2 poolside bars, 3 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds and premium bedding.

What makes Southernmost Beach Resort a romantic place to stay?

Couples spa treatments and beachfront dining, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Southernmost Beach Resort.

Does Southernmost Beach Resort serve breakfast?

Yep, cooked-to-order breakfast is served daily from 7 AM to 11:30 AM.

Is there a free airport shuttle available at Southernmost Beach Resort?

No, Southernmost Beach Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Southernmost Beach Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Southernmost Beach Resort?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Southernmost Beach Resort?

No, only service animals are allowed.

Southernmost Beach Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1393 out of 2317 reviews
Rating 8 - Good. 466 out of 2317 reviews
Rating 6 - Okay. 249 out of 2317 reviews
Rating 4 - Poor. 116 out of 2317 reviews
Rating 2 - Terrible. 93 out of 2317 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Janice Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location good, some guests very noisy at night. Room was just average, drawers didn’t close properly, buckle on floor, phone didn’t work, and advertised heated pools and they were not. Felt for the price fell short of expectations. Staff were great though and very welcoming. We did receive vouchers upon arrival for drink each, bottle of wine and $30.00 to put towards food and beverage.
Stayed 4 nights in Dec 2024

8/10 Good

Kathleen M, Grass Lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and big. Balcony was great to have even though we had a parking lot view. Pools were ok. If you didn’t get there first thing in the morning, you would not get a lounge chair. Finding your room is VERY confusing since the buildings are not all together. A better map or at least someone to help you find your room would have been helpful.
Stayed 4 nights in Nov 2024

8/10 Good

Furukh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wish they offered room service and beach was cleaner/bigger. Also signs to navigate the property are a bit confusing probably because of all the construction going on while we were there.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nicole, Arlington Heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved
Stayed 4 nights in Nov 2024

10/10 Excellent

Ellen

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Joao Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Additional fees really decreased the value.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicholas Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amy and the event staff were great! They texted us every day about the upcoming activities, all of which were fun. The room was clean. The pools were great. The staff was friendly. No complaints. Had a great time.
Stayed 6 nights in Dec 2024

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. Property in a great location. Staff was always very helpful there. Definately would stay again.
Stayed 7 nights in Nov 2024

10/10 Excellent

Malisha

Liked: Cleanliness
Stayed 5 nights in Nov 2024

6/10 Okay

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Makes a good photo, staff were extremely friendly and helpful, a little pricey for everything.
Stayed 4 nights in Nov 2024

8/10 Good

Craig

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay at the end of Duval Street near the ocean with the beach pretty awesome
Stayed 5 nights in Dec 2024

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort in a great location everything was within walking distance or a short Uber ride. The pools and restaurants were outstanding. Loved having breakfast overlooking the beach.
Stayed 3 nights in Dec 2024

10/10 Excellent

Bj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Elly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Kris, Orland Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Jon Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

craig

Stayed 4 nights in Dec 2024

6/10 Okay

Michael Scot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Gary

Liked: Amenities
I’ve been coming to the southernmost for years. It is a great property with wonderful amenities and an exceptional staff. A quiet oasis in the middle of everything!!
Stayed 6 nights in Nov 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay, it was quiet, beautiful view, great customer service and good location
Stayed 2 nights in Dec 2024

10/10 Excellent

Lee Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 5 nights in Nov 2024

8/10 Good

Rondall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
It was a very nice resort that was convenient to all of the places in Key West The only complaint was that the pool water was too cold.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kathleeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Darren, Spalding

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I cannot fault the actual resort but upon checkout i queried my bill as I had been overcharged and always assured that 2 payments would taken off as they were card authorisation holds. This did not happen and I have been overcharged by over $800. Customer service have been no help and I am still waiting for a reply to my last email which has been 4 days. I cannot call as I live in the uk, for a large resort I would expect much better customer service than what I am receiving at present.
Stayed 3 nights in Nov 2024