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Holiday Inn Club Vacations at Orange Lake Resort

4.0 star property
Family-friendly resort connected to a shopping centre in Kissimmee with 8 restaurants

Photo gallery for Holiday Inn Club Vacations at Orange Lake Resort

Exterior
Exterior
Business centre
7 outdoor pools, pool cabanas (surcharge), pool umbrellas
Signature Room, 2 Bedrooms, Non Smoking | Private kitchen

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Hot tub
The current price is AU$355
includes taxes & fees
12 Feb - 13 Feb

Explore the area

Map
8505 W Irlo Bronson Memorial Hwy, Kissimmee, FL, 34747
  • Orange Lake Golf
    ‪4 min walk‬
  • Island H2O Live!
    ‪5 min drive‬
  • Flamingo Crossings Town Center
    ‪6 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪40 min drive‬

Room options

View all photos for Villa, 1 Bedroom, Non Smoking

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Villa, 1 Bedroom, Non Smoking

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Heating
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 61 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Accessible, Non Smoking (Comm, Roll-In Shower)

Room amenity

Room, 2 Bedrooms, Accessible, Non Smoking (Comm, Roll-In Shower)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 76 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Comm, Mobil, Access Tub)

Room amenity

Room, 1 King Bed, Accessible, Non Smoking (Comm, Mobil, Access Tub)

Highlights

Separate dining area
Separate sitting area
Heating
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
  • 76 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Non Smoking (Waterpark)

Room amenity

Villa, 2 Bedrooms, Non Smoking (Waterpark)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 119 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
Ceiling fan
  • 61 sq m
  • Sleeps 8
  • 1 Double Bed

View all photos for Standard Room, Non Smoking

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
  • 50.2 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Villa, 2 Bedrooms, Non Smoking

Room amenity

Villa, 2 Bedrooms, Non Smoking

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 111.5 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Room amenity

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Heating
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
Ceiling fan
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Signature Room, 2 Bedrooms, Non Smoking

Room amenity

Signature Room, 2 Bedrooms, Non Smoking

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 119 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Villa, 3 Bedrooms, Non Smoking

Room amenity

Villa, 3 Bedrooms, Non Smoking

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 158 sq m
  • Sleeps 10
  • 1 King Bed and 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Room amenity

Standard Room, 1 King Bed, Non Smoking

Highlights

Heating
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
Ceiling fan
  • 61 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

The Grove Resort & Water Park Orlando

  • Pool
  • Hot tub
  • Kids pool
  • Waterslide
4.0 out of 5, Very good, (6883)
The price is AU$380
for 1 room
includes taxes & fees
25 Feb - 26 Feb
The Grove Resort & Water Park Orlando

About the area

Kissimmee

At Holiday Inn Club Vacations at Orange Lake Resort, you'll be connected to a shopping centre and 10.2 km (6.4 mi) from Disney's Animal Kingdom® Theme Park. Highlights at this family-friendly resort include 8 restaurants, 7 outdoor swimming pools and a golf course. .The restaurant, Breezes Restaurant & Bar, is open for lunch and dinner. Tradewinds Bar & Grill is the resort's own cocktail bar, serving drinks along with light fare. Enjoy access to 4 hot tubs and 2 outdoor tennis courts along with a free water park and a gym. Additionally, you'll find a lazy river, a children's swimming pool and a 24-hour business centre. Each morning full breakfast is served between 7 AM and 11:30 AM. There's also free self parking, along with the convenience of car rentals on site. .Places within a 15-minute drive of this 4-property class Orange Lake resort include Old Town and ChampionsGate Golf Club.
View more Resorts in OrlandoOpens in a new window

What's nearby

  • Orange Lake Golf - 4 min walk
  • Flamingo Crossings Town Center - 6 min drive
  • Disney's Animal Kingdom® Theme Park - 13 min drive
  • ESPN Wide World of Sports - 15 min drive
  • Disney Springs™ - 16 min drive

Getting around

  • Kissimmee Station - 26 min drive
  • Orlando International Airport (MCO) - 40 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Bahama Breeze - ‬4 min drive
  • ‪Olive Garden - ‬4 min drive

About this property

Holiday Inn Club Vacations at Orange Lake Resort

Family-friendly resort connected to a shopping centre in Kissimmee with 8 restaurants
Holiday Inn Club Vacations at Orange Lake Resort offers its guests a golf course, a complimentary water park, 7 outdoor swimming pools, and 4 hot tubs. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge.

A 24-hour business centre and meeting rooms are available. A children's pool, a fitness centre, and a terrace are also featured at the family-friendly Holiday Inn Club Vacations at Orange Lake Resort. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Kissimmee resort.

  • 2478 guestrooms or units
  • 8 levels
  • 26 buildings
  • 8 dining venues
  • 2 bars by the pool
  • Conference rooms
  • Built in 1982
  • Karaoke
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Holiday Inn Club Vacations at Orange Lake Resort offers 2478 accommodations with a safe and a hairdryer. Fridges and microwaves are provided.

30-inch flat-screen televisions come with cable channels. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7 AM to 11:30 AM for a fee: USD 8 to 16 per person
  • 2 poolside bars
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Anchors
  • Breezes Restaurant & Bar
  • Paisan Pizzeria
  • River Island Grilling Co.
  • Tradewinds Bar & Grill

Things to do

  • 2 outdoor tennis courts
  • 36-hole golf course
  • 4 spa tubs
  • 7 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Free water park
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Karaoke
  • Lazy river
  • Mini golf
  • Playground
  • Racquetball/squash
  • Rock climbing
  • Shopping
  • Waterslide
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator
  • Room service

More

  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for the full amount of stay 48 hours prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 115.00 per stay
  • Resort fee: USD 44.00 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8 to 16 per person
  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Vacations Orange Kissimmee
Holiday Inn Club Vacations Orange Lake Kissimmee
Holiday Inn Club Vacations Orange Lake Resort Kissimmee
Lake Orange Resort
Orange Lake
Orange Lake Resort
Orange Resort
Resort Orange
Resort Orange Lake
Club Vacations At Orange
Holiday Inn Club Vacations at Orange Lake Resort Resort
Holiday Inn Club Vacations at Orange Lake Resort Kissimmee
Holiday Inn Club Vacations at Orange Lake Resort an IHG Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Club Vacations at Orange Lake Resort?

Holiday Inn Club Vacations at Orange Lake Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Club Vacations at Orange Lake Resort?

As of 11 Feb 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Club Vacations at Orange Lake Resort on 12 Feb 2025 start from AU$285.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Club Vacations at Orange Lake Resort?

Yep, Holiday Inn Club Vacations at Orange Lake Resort has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Holiday Inn Club Vacations at Orange Lake Resort?

The closest beach to Holiday Inn Club Vacations at Orange Lake Resort is Beachcomber Beach (7 km).

Does Holiday Inn Club Vacations at Orange Lake Resort have a pool?

Yep, and guests love it! Holiday Inn Club Vacations at Orange Lake Resort has 7 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Holiday Inn Club Vacations at Orange Lake Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Holiday Inn Club Vacations at Orange Lake Resort?

Holiday Inn Club Vacations at Orange Lake Resort features 2 poolside bars, 7 outdoor pools and 4 hot tubs.

Is Holiday Inn Club Vacations at Orange Lake Resort family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Club Vacations at Orange Lake Resort is a hit with families.

Does Holiday Inn Club Vacations at Orange Lake Resort serve breakfast?

You bet, full breakfast is offered daily from 7 AM to 11:30 AM.

Is there a free airport shuttle available at Holiday Inn Club Vacations at Orange Lake Resort?

No, Holiday Inn Club Vacations at Orange Lake Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Club Vacations at Orange Lake Resort?

Yep, they've got a lounge bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Club Vacations at Orange Lake Resort?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at Holiday Inn Club Vacations at Orange Lake Resort?

No, only service animals are allowed.

Is there a golf course on site at Holiday Inn Club Vacations at Orange Lake Resort?

Yep, Holiday Inn Club Vacations at Orange Lake Resort has a 36-hole golf course. A golf driving range, golf lessons and mini golf are available.

Holiday Inn Club Vacations at Orange Lake Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1042 out of 1698 reviews
Rating 8 - Good. 315 out of 1698 reviews
Rating 6 - Okay. 162 out of 1698 reviews
Rating 4 - Poor. 81 out of 1698 reviews
Rating 2 - Terrible. 98 out of 1698 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t do it
It started at the security gate and just kept on going. You are given ZERO direction by check in staff on anything the resort offers or where to find points of interest ( or even directions, unless “that way” means more here than in other places. Strange room set up that is VERY dated and rundown. Just because you pay a daily “resort fee” does not mean you are allowed a TUBE for the FREE LAZY RIVER… Those will cost you $8 or so for a full day rental per person. Not sure how to enjoy the lazy river without a tube… so I guess well played money grab? Overall, avoid.
Stayed 1 night in Oct 2024

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very nice overall; however, they really pressure you into the 90 minute time-share presentation. We had a long day and told them repeatedly that we just wanted to get into our room and then get something to eat before the restaurant closed but they just kept hounding us. We asked if we could come down the following morning to schedule a time to see the presentation but was told we had to decide right then so we declined. We stayed in the main building where you check in. The hotel staff were mediocre; however every member of the resort staff (by that I mean the restaurant employees, entertainment staff, security, etc. were AMAZING!)
Stayed 4 nights in Nov 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We became new timeshare owners after staying. Beautiful property.
Stayed 5 nights in Nov 2024

10/10 Excellent

Quadera

Stayed 3 nights in Oct 2024

4/10 Poor

Tiffany

Travelled with family
Timeshare con
The main hotel is dated, the rooms are desperate need of new carpets or a deep clean. Our room smelled strongly of mold as soon as we entered. The mattress on the pull out sofa had mold/mildew and smelled awful. DO NOT agree to the timeshare presentation!! We were lied to and told the waterpark area costs more than $50 per person unless we did the presentation. This was a lie. We were told the presentation was 90 minutes, it was actually 2 1/2 hours!! Complete waste of our time and a complete scam. The activities do cost money, which is not stated on Hotels.com. They are inexpensive, so don’t waste your time getting roped into the timeshare con.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2024

6/10 Okay

Billie

Travelled with partner
Disliked: Staff & service
Company canceled our reservation without notification. Scrambled to get accommodation.
Stayed 1 night in Nov 2024

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Todd

Stayed 1 night in Oct 2024

8/10 Good

Aimee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. Our room was a 2 bedroom on the west side and we had plenty of space with a beautiful view of a water fountain out back . The pools were well kept up and lots of fun entertainment by the fun team which was great for the kids ! Such as bingo , dance parties , a show from gaterland and free arcade tournaments. Cons : Everything is very expensive on the resort , and everything they offer such as the lazy river , the big inflatable water slide , zip lining , mini golf cost money . Lazy river is $9 a person and the tubes are not comfortable , mini golf is $12 a person and the course is very unfortunate and the costs keep going . I think for the close to $400 resort fee these things should be included . The pools are very far apart , about a 2-3 minute drive between each pool. Disney through the back road is about 20 minutes and there is no shuttle to Disney . Most things are at least 20-30 minutes away , such as SeaWorld , Lego world and universal . All in all they kept the resort clean , and the entertainment was great .

10/10 Excellent

Lawrence, Slatyfork

Stayed 3 nights in Oct 2024

6/10 Okay

ken

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We were told the unit was to be “refreshed”, it was certainly at the end of its life cycle. Other units in our building were being worked on. The furniture was worn and showing its age, the carpets made our feet black, and we found empty beer cans under one of the beds. The microwave worked but made a lot of noise, the oven racks were too small to be used and one of the toilets intermittently ran after flushing. On the plus side the pool areas were very nice and then restaurants convenient.
Stayed 3 nights in Oct 2024

10/10 Excellent

junior

Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean rooms. Friendly staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

martha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean family oriented great value for needing 3 bedrooms
Stayed 1 night in Oct 2024

2/10 Terrible

Alivia

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice, but.
Fine. Pool, nearby restaurants were very nice. Emphasis on Holiday sales was greater than the Inn as a hotel. Meeting with a salesperson was a strong intro to the property; felt pushed hard to attend meeting. When I later realized it was not required, I tried to cancel within hours but was charged. It was a bad taste. I’m a Holiday Inn fan but not this one. Was it worth the annoyance for you to collect $50 from me for not attending your meeting? And because I didn’t go to your “tour,” I still had to figure out typical hotel info such as housekeeping, any amenities and property offerings. I learned all that from family who were staying in one of the condos, not from any Holiday Inn/IHG source.
Stayed 6 nights in Oct 2024

6/10 Okay

Melissa Marie

Travelled with family and small children
Liked: Cleanliness
The amenities for children look way better online. They hit you up immediately upon your arrival, in a sneaky way, to commit to timeshare activities while just trying to vacation with your kids. The food was pricy and meh. Room was nice and clean, very loud til 2 am most nights. Lazy river was the kids favorite activity. Nice having laundry and dryer right in the room. There’s no convenient vending for bottles of water or snacks upon arrival late, so make sure to stop outside the gate on the way in.
Stayed 5 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 2 nights in Oct 2024

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy to get to everything
Stayed 5 nights in Oct 2024

10/10 Excellent

Juan

Stayed 3 nights in Oct 2024

8/10 Good

Jane

Travelled with family and small children
Liked: Staff & service, amenities
Lovely property but we were definitely in an older section in need of updating. Great to be close to the pool though.
Stayed 7 nights in Oct 2024

6/10 Okay

Alison

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2024

2/10 Terrible

DEANGELA

Liked: Cleanliness, property conditions & facilities, room comfort
Worst experience ever
Check in was great. Fire alarms kept going on and off Friday and Saturday. I was given incentives for that. Received bill this morning and was over charged. Went to front desk and was refunded but got to wait three to five business day. Worst experience ever. Called the manager at 954 am on 10/27/24 and still waiting for Leslie to call me back
Stayed 2 nights in Oct 2024

10/10 Excellent

Yana

Stayed 7 nights in Sep 2024