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Embassy Suites by Hilton Miami International Airport

3.5 star property
Bayside hotel with free breakfast and free airport shuttle
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites by Hilton Miami International Airport

Exterior
Outdoor pool
Lobby
Reception
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Housekeeping
  • Pool
  • Free airport shuttle
The price is AU$276
includes taxes & fees
21 Jan - 22 Jan

Explore the area

Map
3974 NW South River Drive, Miami, FL, 33142
  • Magic City Casino
    ‪5 min drive‬
  • LoanDepot Park
    ‪6 min drive‬
  • Jackson Memorial Hospital
    ‪6 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, Accessible, Bathtub

32-inch LCD TV with cable channels, pay films

Suite, Accessible, Bathtub

8.4 out of 10
Very good
(20 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (2 Rooms, Pure Wellness)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 2 Queen Beds (2 Rooms, Pure Wellness)

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 53 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Balcony (Oversized Suite)

Suite, 2 Queen Beds, Balcony (Oversized Suite) | View from room

Suite, 2 Queen Beds, Balcony (Oversized Suite)

8.6 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 62 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for King, Premium Suite, 1 King Bed, Non Smoking

King, Premium Suite, 1 King Bed, Non Smoking

King, Premium Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 53 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

32-inch LCD TV with cable channels, pay films

Room, 1 King Bed, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Premium Suite, 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 53 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

View from room

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 53 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

32-inch LCD TV with cable channels, pay films

Suite, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(4 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

32-inch LCD TV with cable channels, pay films

Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(126 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
LCD TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Eco-friendly toiletries
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Allergy Free)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Allergy Free)

7.8 out of 10
Good
(6 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

32-inch LCD TV with cable channels, pay films

Suite, Accessible, Non Smoking

8.2 out of 10
Very good
(21 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(68 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 53 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Pool

Hyatt Place Miami Airport-East

Pool
Breakfast included
Pet-friendly
Free WiFi
4.1 out of 5, Very good, (1373)
The price is AU$345
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Hyatt Place Miami Airport-East

About the area

Miami

At Embassy Suites by Hilton Miami International Airport, you'll be 7.1 km (4.4 mi) from Miracle Mile and 11.6 km (7.2 mi) from James L. Knight Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .The restaurant, Grill 305, is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 12247 square feet (1138 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include a gym, a free manager's reception and Wi-Fi in public areas. Each morning free breakfast is served. There's also self parking, along with the convenience of a free airport shuttle. .Places within a 15-minute drive of this 3.5-property class Miami hotel include Port of Miami and Vizcaya Museum and Gardens.

What's nearby

  • Miracle Mile - 8 min drive
  • Miami Airport Convention Center - 9 min drive
  • James L. Knight Center - 10 min drive
  • Port of Miami - 11 min drive
  • University of Miami - 13 min drive

Getting around

  • Earlington Heights Station - 4 min drive
  • Hialeah Market Station - 14 min walk
  • Miami International Airport (MIA) - 5 min drive

Restaurants

  • ‪Miami Jai-Alai - ‬11 min walk
  • ‪Airport Cafe & Liquors - ‬10 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Pollo Tropical - ‬5 min walk
  • ‪Rincon Criollo - ‬18 min walk

About this property

Embassy Suites by Hilton Miami International Airport

Bayside hotel with free breakfast and free airport shuttle
Embassy Suites by Hilton Miami International Airport offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 12247 square feet (1138 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Miami International Airport. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee.

This 3.5-star Miami hotel is smoke free.

  • 318 guestrooms or units
  • 10 levels
  • Conference rooms
  • 12247 sq ft of conference space
  • 1138 sq. m of conference space
  • Built in 1987
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Corner/local shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Miami International Airport offers 318 accommodations with coffee/tea makers and designer toiletries. Rooms open to balconies. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Miami hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, French, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 14.95 per night)

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle at scheduled times
  • Cruise terminal shuttle (surcharge)
  • Secured parking on site (USD 24 per night; includes in/out privileges)
  • Secured extended parking on site (USD 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Grill 305

Things to do

  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,247 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Lift (109 centimetre wide door)
  • Phone accessibility kit
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 350 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per night (rates may vary)
  • Secured self-parking fee: USD 24 per night (in/out privileges)
  • Secured extended parking fee: USD 15 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Miami International Airport
Embassy Suites Miami International Airport
Miami International Airport Embassy Suites
Embassy Suites Miami Airport Hotel Miami
Miami Embassy Suites
Embassy Suites Hilton Miami International Airport Hotel
Embassy Suites Hilton Miami International Airport
Embassy Suites By Hilton Miami
Embassy Suites by Hilton Miami International Airport Hotel
Embassy Suites by Hilton Miami International Airport Miami
Embassy Suites by Hilton Miami International Airport Hotel Miami

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Miami International Airport?

Embassy Suites by Hilton Miami International Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Miami International Airport?

As of 19 Jan 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Miami International Airport on 21 Jan 2025 start from AU$275.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Miami International Airport?

Yep, Embassy Suites by Hilton Miami International Airport has a secured self car park with in/out privileges for USD 24 per night. Secured extended parking costs USD 15 per night.

Are there any beaches close to Embassy Suites by Hilton Miami International Airport?

The closest beach to Embassy Suites by Hilton Miami International Airport is Miami Beach Beaches (13.6 km).

Does Embassy Suites by Hilton Miami International Airport have a pool?

Yep, and guests love it! Embassy Suites by Hilton Miami International Airport has an outdoor pool.

What makes Embassy Suites by Hilton Miami International Airport a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Miami International Airport.

Does Embassy Suites by Hilton Miami International Airport serve breakfast?

Yeah, visitors can't get enough of the free buffet brekkie here! Served daily, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Miami International Airport?

Yep, there's a free airport shuttle that runs 24 hours a day at scheduled times.

Is there a bar or restaurant at Embassy Suites by Hilton Miami International Airport?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Embassy Suites by Hilton Miami International Airport?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Embassy Suites by Hilton Miami International Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 999 out of 1844 reviews" "
Rating 8 - Good. 367 out of 1844 reviews" "
Rating 6 - Okay. 199 out of 1844 reviews" "
Rating 4 - Poor. 127 out of 1844 reviews" "
Rating 2 - Terrible. 152 out of 1844 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Nathan

Travelled with family
Disliked: Property conditions & facilities, room comfort
Mid place
Our AC was broken, we never go to use the elevators because after 20 minutes we used the stairs and I have a broken toe, way too much cheese on the pizza, they had no pickles for the Cuban sandwich , and overall the food and drinks was overpriced for this place- the wings were delicious.
We stayed here for the Talylor Swift concert:)
Stayed 1 night in Oct 2024

2/10 Terrible

patti

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Never again
Girls trip No air conditioning Went to front desk didn’t care. Would give no room change, no fan Front desk managers were rude, cold and treated us as if we were an inconvenience
Room read 82 degrees
Stayed 1 night in Oct 2024

10/10 Excellent

Jean

Travelled with family
Liked: Amenities
Love the free shuttle to the airport and free breakfast that has anything you can imagine for breakfast! Perfect room combination for 3-4 people. Large windows are questionable for privacy. Staff at all levels are personable and friendly. Food at evening reception was all vegetable except for chips and sauce. Needs more variety
Stayed 2 nights in Oct 2024

2/10 Terrible

Roshanda

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
We booked from 10/14-10/19/24. Our first room was infested with roaches, we didn’t discover this until 2 nights being in the room due to the first night, we checked in, I hung up clothes in the closet and put the remainder of our clothes in the drawers(something I never do but did because of the longer stay) we left and didn’t come back until late at night and immediately went to sleep, the next morning I had a preop appointment for 7am plus other appts, again wasn’t in the room until late the second night, well when I flipped on the light there was roaches running in all directions on the counter where our food had been placed. They were running in the cabinet area that leads to the refrigerator all over the snacks that were placed on the counter in our premium room. I was horrified to say the least. I immediately called down to the front desk to report this, from then I was up all night shaking out more than a weeks clothes for hours until I was exhausted, there was roaches even in the drawer with my panties, socks and bras, unbelievable! Later that morning, our room was switched to a non premium room even though I paid for the premium room, we went in, everything appeared ok, I went over to get a cup to make my husband a cup of tea and there was a roach in the cup, thank goodness we had just walked in and hadn’t started unpacking, we then had to leave our bags downstairs and wait on a room to be available, the 3rd room.This was a horrible experience beside staff was great
Stayed 5 nights in Oct 2024

10/10 Excellent

Aileen Lopez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Sepehr

Disliked: Staff & service
The room carpet was wet.
Stayed 1 night in Oct 2024

8/10 Good

Naje

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall amazing property, however there was one bartender that was a bit rude. My girlfriend and I received a couple of the complimentary drinks and sat near the bar since the TVs there had the MLB game on. The bartender made a “jokingly” comment that how are we going to bring drinks over here but not order anything from me. This was very off putting and instead of enjoying our drinks in the beautiful lobby, we did not feel welcome and retreated to our room. Additionally, the hot tub in the pool area was cold, as the water was not getting to temperature. Another guest that was in the hot tub made this same comment that this was not a hot tub. It was slightly colder than the regular pool. I went inside to the bar, as that was the nearest place to find an employee and I was in a towel. I asked politely if there was anyone I can talk to about the temperature of the hot tub and this same bartender made the comment that that is not our job.!She said Im going to need to talk to the front desk cause thats somebody else like maintenance. As I began to walk to the front desk she said nevermind she will call them in a rude tone. The issue was not solved. Overall, the front desk staff was very helpful, kind, and was able to answer all of my questions from check in to check out and even helping us get shuttle to the airport. Regardless of the rude bartender I would definitely recommend.
Stayed 1 night in Oct 2024

4/10 Poor

Elizabeth

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
For starters, we booked a king suite room while specifying there were 2 adults and 3 children. Assuming that room would accommodate that number sleeping as they asked the ages of the children:16,13,11, and they allowed us to book that room with that many people. We got to the room and there was the king bed and a pull out couch. Requested a roll away bed as we had 5 to sleep and they thought the request was insane. Not sure how many teenagers they expect to sleep on a queen size pull out bed but it clearly would not work for us. Not only that but the room I specifically booked came with snacks as we had been traveling all day and I knew the kids would be hungry and that would buy us time to make arrangements for dinner. However, snacks that I paid for, were not in the room and despite requesting and reminding the hotel staff of our payment of them, the snacks never showed up. And it took 3 separate times requesting the roll away bed before that was delivered. Breakfast was “included” but as we had to leave for the airport before the breakfast started, they gave us voucher cards for a to go breakfast bag in the morning. These were not available. Finally, do NOT use the wardrobe on the bedroom as we found live cockroaches crawling out of it. For what I thought was a upper scale hotel and would be a relaxing reprieve from our travels turned out to be worse that your average comfort/holiday inn. Save the money and take another option that is likely nicer and cleaner.
Stayed 1 night in Oct 2024

10/10 Excellent

Adriana

Travelled with family
Perfect location if your planning to take a flight in the next couple of days. Great shuttle service, spacious rooms and very friendly staff.
Stayed 1 night in Oct 2024

4/10 Poor

Bret

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Theron

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This hotel was a disappointing experience. After a four-hour wait to check in, I discovered my room had no air conditioning on a sweltering 90° day. Other guests confirmed that the air conditioning had been malfunctioning for days. Despite multiple requests to the front desk, no maintenance staff ever arrived to address the issue. To make matters worse, the toilet in my room was also non-functional. Despite repeated attempts to report the problem, no one came to fix it until the following morning. I was informed that both the air conditioning and toilet were being repaired, but no one ever showed up. To add to the inconvenience, I was only provided with one key for the room, despite four people being on the reservation. I requested a refund but was told that the supervisor responsible for authorizing refunds was unavailable.
Stayed 1 night in Oct 2024

6/10 Okay

Tara

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unfortunately when we arrived they only had a king available. We booked two queens. We have 5 ppl in our room. We requested a rollaway and then after 20 minutes we called and they said a truck hasn’t arrived with rollaways? We started rearranging our sleeping arrangements and then they showed up with the rollaway. Basically poor communication and they acted like we were not important bc we booked with a third party. It’s unfortunate that people are treated badly for booking through a site.
Stayed 1 night in Oct 2024

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Great property!
Stayed 1 night in Oct 2024

10/10 Excellent

Calita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very pleasant
Stayed 2 nights in Oct 2024

6/10 Okay

Alexandra

Liked: Staff & service, property conditions & facilities
My son woke up full of bites
Stayed 1 night in Oct 2024

8/10 Good

Linh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

John, San Antonio

Stayed 1 night in Sep 2024

10/10 Excellent

Lowell

Stayed 1 night in Sep 2024

10/10 Excellent

Wendi, Warren

Stayed 1 night in Sep 2024

8/10 Good

Jamika

Stayed 2 nights in Sep 2024

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always stay here…
We always stay here when passing through Miami. Huge room, nice happy hour and great breakfast. The prices in the restaurant and their little shop are ridiculously high. The shuttle is always on time and runs every 30 min!
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
I was able to switch days after the hurricane with a lot of help from a great staff. Thanks!
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent
Stayed 1 night in Aug 2024