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Four Points by Sheraton St. Catharines Niagara Suites

3.0 star property
Hotel in Thorold with 24-hour fitness centre and 24-hour business centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Four Points by Sheraton St. Catharines Niagara Suites

Exterior
Indoor pool
Suite, 1 King Bed, Non Smoking
Executive Suite, 1 Bedroom
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
The price is AU$166
includes taxes & fees
17 Nov - 18 Nov

Explore the area

Map
3530 Schmon Parkway, Thorold, ON, L2V4Y6
  • Brock University
    5 min walk
  • The Pen Centre
    4 min drive
  • Welland Canal Lock 7
    5 min drive
  • St. Catharines, ON (YCM-Niagara District)
    12 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LED TV
  • 88 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Embassy Suites by Hilton Niagara Falls Fallsview
Pool
Hot tub
Breakfast included
Restaurant
3.9 out of 5, Good, (10487)
The price is AU$241
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Embassy Suites by Hilton Niagara Falls Fallsview

About the area

Thorold

At Four Points by Sheraton St. Catharines Niagara Suites you'll be within a 5-minute walk of Brock University and 3.4 km (2.1 mi) from The Pen Centre. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. 3350 square feet (311 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a 24-hour gym and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of free RV/bus/truck parking. .Attractions within a 15-minute drive of this Thorold hotel include Fallsview Indoor Waterpark and Fallsview Casino.

What's nearby

  • Brock University - 5 min walk
  • Welland Canal Lock 7 - 5 min drive
  • Waves Indoor Waterpark - 11 min drive
  • Fallsview Indoor Waterpark - 14 min drive
  • Fallsview Casino - 14 min drive

Getting around

  • St. Catharines Station - 7 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 50 min drive

Restaurants

  • ‪Cracker Jacks Bar & Grill - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Tim Hortons - ‬4 min drive
  • ‪Cats Caboose - ‬4 min drive

About this property

Four Points by Sheraton St. Catharines Niagara Suites

Hotel in Thorold with 24-hour fitness centre and 24-hour business centre
Four Points by Sheraton St. Catharines Niagara Suites offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 10 meeting rooms are available. Event space at this hotel measures 3350 square feet (311 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Four Points by Sheraton St. Catharines Niagara Suites. Self parking is free.

This Thorold hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 4 levels
  • 3350 sq ft of conference space
  • 311 sq. m of conference space
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Four Points by Sheraton St. Catharines Niagara Suites offers 129 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 10 to 25 for adults and CAD 8 to 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • In Piazza Restaurant

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • 3,350 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (61 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (99 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (94 centimetre wide)
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults and CAD 8 to 13 for children
  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Niagara Suites Hotel St. Catharines
Four Points Sheraton St. Catharines
Four Points Sheraton St. Catharines Niagara
Four Points Sheraton St. Catharines Niagara Suites
Four Points St. Catharines Niagara Suites
Sheraton Four Points St. Catharines
Sheraton St. Catharines
Sheraton St. Catharines Niagara Suites
St. Catharines Four Points Sheraton
4 Points By Sheraton St. Catharines Niagara Suites
Four Points By Sheraton St. Catharines Niagara Hotel Thorold
Four Points Thorold
Sheraton Thorold
Thorold Four Points
Thorold Sheraton
Four Points Sheraton St. Catharines Niagara Suites Hotel
Four Points Sheraton Niagara Suites Hotel
Four Points Sheraton Niagara Suites
Four Points by Sheraton St. Catharines Niagara Suites Hotel
Four Points by Sheraton St. Catharines Niagara Suites Thorold

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton St. Catharines Niagara Suites?

Four Points by Sheraton St. Catharines Niagara Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton St. Catharines Niagara Suites?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Four Points by Sheraton St. Catharines Niagara Suites on 17 Nov 2024 start from AU$166.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton St. Catharines Niagara Suites?

Yep, Four Points by Sheraton St. Catharines Niagara Suites has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Four Points by Sheraton St. Catharines Niagara Suites?

The closest beach to Four Points by Sheraton St. Catharines Niagara Suites is Lakeside Park Beach (10 km).

Does Four Points by Sheraton St. Catharines Niagara Suites have a pool?

Four Points by Sheraton St. Catharines Niagara Suites has an indoor pool. The pool is open 6:30 AM to 10:00 PM.

What makes Four Points by Sheraton St. Catharines Niagara Suites a romantic place to stay?

Winery tours and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Four Points by Sheraton St. Catharines Niagara Suites.

Is Four Points by Sheraton St. Catharines Niagara Suites family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Four Points by Sheraton St. Catharines Niagara Suites is a hit with families.

Does Four Points by Sheraton St. Catharines Niagara Suites serve breakfast?

Yep, buffet breakfast is served on weekdays from 6:30 AM to 11:00 AM and on weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Four Points by Sheraton St. Catharines Niagara Suites?

No, Four Points by Sheraton St. Catharines Niagara Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Four Points by Sheraton St. Catharines Niagara Suites?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Four Points by Sheraton St. Catharines Niagara Suites?

Check-in begins at 3 PM. Check-out time is noon.

Four Points by Sheraton St. Catharines Niagara Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 539 out of 1001 reviews" "
Rating 8 - Good. 258 out of 1001 reviews" "
Rating 6 - Okay. 107 out of 1001 reviews" "
Rating 4 - Poor. 42 out of 1001 reviews" "
Rating 2 - Terrible. 55 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

anyname, Cedar Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Jul 2024

6/10 Okay

James

Travelled with partner
Disliked: Amenities, property conditions & facilities
Housekeeping never wanted to give out towels or put new clean sheets on the bed. Had to call front desk to get them to come up and sometimes the housekeeping never showed up.
Stayed 10 nights in Jul 2024

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a comfortable stay. Having a 3rd bed in the room for a family of 5 was very helpful.
Stayed 1 night in Aug 2024

4/10 Poor

Mark

Travelled with partner
To say the least I was not happy with the stay. After paying a premium price for a suite I was not impressed. We were supposed to have the room cleaned once during the 4 day stay and that did not happen. Front desk on 2 occasions were supposed to send up towels, toilet paper and tissues which also did not happen. Had to return to the front desk and pick them up. Refrigerator would barley keep things cold. For being the "Presidential Suite" it left a lot to be desired.
Stayed 4 nights in Jul 2024

4/10 Poor

Brian

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No maid service for a 6 night stay. They are short staffed or there is some other issue. Regardless. No service beyond check in. No new towels. Zero service. Was shockingly bad and shockingly high bill. Will not risk a Sheraton stay anywhere after this. We travel extensively. Have not experienced anything like it.
Stayed 7 nights in Jul 2024

10/10 Excellent

Joseph Ross

Liked: Cleanliness, staff & service, property conditions & facilities
I found the experience to be excellent.
Stayed 4 nights in Jul 2024

4/10 Poor

Nicole

Stayed 3 nights in Jul 2024

8/10 Good

adrian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very accommodating and friendly. Quality food and relaxing communal areas.
Stayed 1 night in Jul 2024

10/10 Excellent

Sylvia, London

Stayed 1 night in Jul 2024

10/10 Excellent

Ayianna, Columbus

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Stayed 7days and 6 night's w/my family of 5. Always had to go to the front desk for towels since housekeeping has a policy of "light cleen up" every 2nd or 3rd night. Then a full service clean etc on the 4th or 5th. Followed by a light onnthe 6th. Day 3no one cleaned anything. Had 15 used bath towels laying in the corner before anyone came and collected them. Recycling bin was overflowing as well as the bathroom trash with soiled and wer diapers. I had to wrap them in a plastic bag from sightseeing since there are no plastic bags available. And disposed of them in the front reception area outside. Imagine leaving soiled diapers in a room. To go sightseeing and come back 6-7hrs later and those same diapers are still there. Now having to walk them out for a service you paid for. After day 4. Housekeeping came on and all they did was literally pull the blankets up to the top of the bed and put the pillows on. Gave us 2 of each towel and took a bottle of Almond Oil. But somehow all of the empty carryout boxes stayed on the microwave table and the desk. ABSOLUTELY THE WORSE. COMPENSATION WAS A FREE BREAKFAST.
Stayed 7 nights in Jul 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were so helpful and great service
Stayed 2 nights in Jul 2024

2/10 Terrible

Crafting &

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was very very unprofessional.. dont listen and rract for our complain not even giving tge cleaning service and their furniture definitely need a makeover.. dont know which century furniturr they have.. dont waste time anf your precious money with them
Stayed 3 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

latifah

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service desk was kind and friendly. However the place is outdated. Supposedly there should be housekeeping every two days but I haven’t seen anything for four night I was staying.
Stayed 4 nights in Jul 2024

8/10 Good

Carla

Travelled with group
Liked: Cleanliness, staff & service
Nice and quiet hotel for our stay, could use some Reno’s on the ceiling though! Not sure if they had a roof leakage but holes and water stains are visible!
Stayed 1 night in Jul 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Tracy

Travelled with family
Was a perfect stay, exceeded my expectations!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Ashiya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Daylenis

Travelled with family
Liked: Staff & service
Trash in the surrounding areas
Stayed 1 night in Jul 2024

6/10 Okay

Clarence

Liked: Cleanliness, staff & service
The breakfast was to much money
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Ryan

Stayed 1 night in Jul 2024

10/10 Excellent

Tianna

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Anne Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024