Fairmont Empress

4.5 star property
Edwardian Victoria hotel connected to the convention centre, steps from Maritime Museum of British Columbia
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairmont Empress

Exterior
Lobby
Lobby
Ocean views, serves lunch and dinner
Ocean views, serves lunch and dinner

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
The price is AU$321
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
721 Government St, Victoria, BC, V8W1W5
  • Government Street
    1 min walk
  • Royal BC Museum
    3 min walk
  • British Columbia Parliament Building
    4 min walk
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    4 min walk

Room options

Fairmont Gold Deluxe City View 2 Queen

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Fairmont Gold Deluxe Harbour View 1 King

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
  • 30 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Fairmont Gold One Bedroom Suite City View 1 King

Highlights

Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2014
Separate bedroom
Blackout curtains
Premium bedding
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Fairmont Harbour View 1 Queen

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Designer toiletries
Private bathroom
  • 26 sq m
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

Fairmont City View 1 Queen

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Designer toiletries
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Harbour View 1 King

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Designer toiletries
Private bathroom
  • 36 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Deluxe City View 1 King

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Designer toiletries
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Fairmont Gold Deluxe City View 1 King

Highlights

Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Designer toiletries
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Room, 1 Queen Bed, Non Smoking, City View

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Designer toiletries
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Fairmont Gold Harbour View 1 King

Highlights

Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2014
Premium bedding
Portable fan
Blackout curtains
  • 30 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Junior Suite City View 1 King

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
Portable fan
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Fairmont Gold City View 1 King

Highlights

Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Designer toiletries
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite City View 1 King

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Designer toiletries
Private bathroom
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe City View 2 Queen

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Designer toiletries
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Fairmont City View 2 Double

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Designer toiletries
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

One Bedroom Suite City View 1 King

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
Portable fan
Designer toiletries
  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe City View 1 Queen

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Designer toiletries
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Fairmont City View 1 King

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Designer toiletries
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Victoria

Fairmont Empress puts you in the heart of Victoria, connected to the convention centre and within steps of Maritime Museum of British Columbia and Victoria Bug Zoo. Highlights at this eco-friendly hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering at Willow Stream Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Q at the Empress, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Q Bar is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the gym, Hot tub, sauna and pool loungers. 22604 square feet (2100 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning full breakfast is served between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of a cruise terminal shuttle. .Sights within a 10-minute walk of this Downtown Victoria hotel include British Columbia Parliament Building and Victoria Harbour.

What's nearby

  • Royal BC Museum - 3 min walk
  • British Columbia Parliament Building - 4 min walk
  • Victoria Harbour - 6 min walk
  • Victoria Clipper Ferry Terminal - 9 min walk
  • Chinatown - 10 min walk

Getting around

  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 1 min drive

Restaurants

  • ‪Milestones - ‬2 min walk
  • ‪Q Restaurant at the Empress - ‬1 min walk
  • ‪Tea at the Empress - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Chocolats Favoris - ‬4 min walk

About this property

Fairmont Empress

Edwardian Victoria hotel connected to the convention centre, steps from Maritime Museum of British Columbia
Fairmont Empress offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 22604 square feet (2100 square metres) and includes conference space. A hot tub, a sauna, and spa services are also featured at the eco-certified Fairmont Empress. Parking is available for a fee.

Smoking is allowed in designated areas at this Edwardian Victoria hotel.

  • 431 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Conference rooms
  • 22604 sq ft of conference space
  • 2100 sq. m of conference space
  • Built in 1908
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
Fairmont Empress offers 431 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Willow Stream Spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.

Languages

Arabic, Chinese (Mandarin), Danish, English, Filipino, French, German, Italian, Japanese, Korean, Malay, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 14.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Parking on site (CAD 35 per day; includes in/out privileges)
  • Valet parking on site (CAD 49 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: CAD 20 to 40 for adults and CAD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Lobby Lounge
  • Q at the Empress
  • Q Bar

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Personal motorised watercraft
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22,604 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from January 6 2025 to January 17 2025 (dates subject to change):
  • Hot springs
  • Recreation facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 20 to 40 for adults and CAD 10 to 20 for children
  • Fee for in-room wireless Internet: CAD 14.95 per night (rates may vary)
  • Self-parking fee: CAD 35.00 per day (in/out privileges)
  • Valet parking fee: CAD 49.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 5:00 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Empress Fairmont
Fairmont Empress
Fairmont Empress Hotel
Fairmont Empress Hotel Victoria
Fairmont Empress Victoria
Empress Hotel Victoria
Fairmont Hotel Empress
Fairmont Hotel Victoria
Fairmont Victoria
The Fairmont Empress Hotel Victoria
Victoria Fairmont
The Fairmont Empress
Fairmont Empress Hotel
Fairmont Empress Victoria
Fairmont Empress Hotel Victoria

Frequently asked questions

What is the cancellation policy at Fairmont Empress?

Fairmont Empress offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Empress?

As of 24 Dec 2024, prices found for a 1-night stay for 2 adults at Fairmont Empress on 5 Jan 2025 start from AU$320.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Empress?

Yep, Fairmont Empress has a self car park with in/out privileges for CAD 35.00 per day.

Is there a spa on site at Fairmont Empress?

Yep, Willow Stream Spa is available for guests. It has a hot tub, a steam room, a sauna and hot springs. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Fairmont Empress have a pool?

Fairmont Empress has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 5:00 AM to 11:00 PM. The swimming pool will be unavailable from January 6 2025 to January 17 2025 (dates subject to change).

What luxury perks are available at Fairmont Empress?

Fairmont Empress features a full-service spa, a health club and an indoor pool.

What makes Fairmont Empress a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Fairmont Empress.

Is Fairmont Empress family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as travel cots in the guestrooms, it's no surprise that Fairmont Empress is a hit with families.

Does Fairmont Empress serve breakfast?

You bet, full brekkie is available daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Fairmont Empress?

No, Fairmont Empress does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont Empress?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Fairmont Empress?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Fairmont Empress?

Furry friends are welcome at Fairmont Empress, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Fairmont Empress Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1216 out of 1722 reviews" "
Rating 8 - Good. 278 out of 1722 reviews" "
Rating 6 - Okay. 133 out of 1722 reviews" "
Rating 4 - Poor. 51 out of 1722 reviews" "
Rating 2 - Terrible. 44 out of 1722 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location
Stayed 7 nights in Sep 2024

2/10 Terrible

John

Stayed 4 nights in Sep 2024

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Fairmont Empress was nothing short of amazing! The hotel is absolutely beautiful, with stunning grounds covered in vibrant flowers that made every walk outside feel magical. Our room was incredibly well-appointed, and the bed was so comfortable, making it easy to relax after a long day of exploring. The spa was a real highlight—such a rejuvenating experience, and I highly recommend it for anyone visiting. And to top it all off, the bar was iconic. On our last night, we stopped in for dessert and port, which was the perfect way to end our stay. I can’t recommend the Fairmont Empress enough. It’s an unforgettable experience from start to finish!
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

sandra

Travelled with group
This hotel was beautiful before the 2016 Reno but is exceptional now. The 1906 charm is still there and the surrounding gardens are perfectly maintained.we enjoyed our stay very much
Stayed 1 night in Sep 2024

10/10 Excellent

Desmond

Stayed 3 nights in Sep 2024

10/10 Excellent

Scott

Stayed 3 nights in Aug 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Empress still grand
Stayed on the Fairmont Gold level with breakfast included. The breakfast was generous with many different food items on offer except for a limited selection of egg dishes. The hotel has been recently refurbished. Only regret we had was the decision by the hotel to eliminate bath tubs in favour of showers. The check in for the Gold level is on a different floor from the main check-in. Supposedly, this is to ensure a more exclusive service but in practice it means making one’s way through a maze of hallways to arrive at what is a simple lectern with a screen attached. Half the time there was no one staffing this station. We checked out at the main check out with no problems.
Stayed 2 nights in Sep 2024

10/10 Excellent

Amit, Redmond

Stayed 1 night in Aug 2024

2/10 Terrible

Alethea

Stayed 7 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Daniel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location and good upkeep of facilities despite the age.
Stayed 3 nights in Sep 2024

10/10 Excellent

Joseph, LEXINGTON

Stayed 3 nights in Aug 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautifully renovated and yet retains a british decor. The gardens are breathtaking and our room was perfect. Spring for a harbor view! The whole experience was refined and the utmost of comfort!
Stayed 2 nights in Sep 2024

8/10 Good

John

Stayed 2 nights in Sep 2024

10/10 Excellent

BRIAN D.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There is a very good reason this hotel wins awards! It’s wonderful!
Stayed 3 nights in Sep 2024

10/10 Excellent

RICHARD ALLEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Dave

Travelled with partner
Beautiful old school Fairmount hotel. Upgraded and very nice. Loved it
Stayed 2 nights in Jul 2024

10/10 Excellent

Siiri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was amazing and the service was top notch.
Stayed 3 nights in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Adam

Liked: Staff & service, amenities, property conditions & facilities
It was perfect
Stayed 4 nights in Sep 2024

6/10 Okay

Rishab

Liked: Staff & service, amenities
Disliked: Cleanliness
Was'nt the best experience
Stayed 1 night in Sep 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff & service were great, but the room on the 'Gold' level was somewhat underwhelming for the price. We had a few issues which were addressed by the staff in a timely manner; which was appreciated. Food was 7/10. (we had breakfast daily, and dinner at the Q Restaurant). Overall, the product is decent, but at this price point, some might expect a little more.
Stayed 4 nights in Sep 2024

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the proximity to shopping and restaurants. Loves that we could walk along the waterfront in both directions. We were offered the Gold option and it was a wonderful experience! I highly recommend it.
Stayed 3 nights in Sep 2024