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Fairmont Hotel Vancouver

4.5 star property
Family-friendly Vancouver hotel in Downtown Vancouver with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairmont Hotel Vancouver

Indoor pool
Exterior
Exterior
Exterior
Ballroom

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Spa
  • Housekeeping
  • Bar
  • Room service
  • Gym
The price is AU$376
includes taxes & fees
4 Jan - 5 Jan 2025

Explore the area

Map
900 West Georgia St, Vancouver, BC, V6C2W6
  • Vancouver Art Gallery
    2 min walk
  • Caffe Artigiano
    1 min walk
  • Vancouver City Center Station
    3 min walk
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    10 min walk

Room options

View all photos for Fairmont Room, 1 Queen Bed

Premium bedding, down duvets, minibar, in-room safe

Fairmont Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Fairmont Gold Grand Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Fairmont Gold Grand Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold Room, 2 Queen Beds

Fairmont Gold Room, 2 Queen Beds

Fairmont Gold Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Private bathroom
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Fairmont Gold, Executive Suite, 1 King Bed

Fairmont Gold, Executive Suite, 1 King Bed

Fairmont Gold, Executive Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room, 1 Queen Bed

Premium bedding, down duvets, minibar, in-room safe

Signature Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Private bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Corner Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Corner Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite, 2 Queen Beds with Sofa bed

One Bedroom Suite, 2 Queen Beds with Sofa bed

One Bedroom Suite, 2 Queen Beds with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed - queen
  • 70 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Private bathroom
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Signature Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gallery Room, 2 Queen Beds

Premium bedding, down duvets, minibar, in-room safe

Fairmont Gallery Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Gallery Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Fairmont Gallery Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Room, 2 Queen Beds

Premium bedding, down duvets, minibar, in-room safe

Fairmont Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Gold 1 Bedroom Suite 2 Queen

Premium bedding, down duvets, minibar, in-room safe

Fairmont Gold 1 Bedroom Suite 2 Queen

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Gold Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Fairmont Gold Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Fairmont Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite, 1 King Bed with Sofa bed

One Bedroom Suite, 1 King Bed with Sofa bed

One Bedroom Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed - queen
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Fairmont Gold 1 Bedroom Suite 1 King

Premium bedding, down duvets, minibar, in-room safe

Fairmont Gold 1 Bedroom Suite 1 King

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Pool

Fairmont Waterfront

Pool
Pet-friendly
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (1654)
The price is AU$410
for 1 night
includes taxes & fees
7 Jan - 8 Jan
Fairmont Waterfront

About the area

Vancouver

A family-friendly stay in the heart of Vancouver awaits you at Fairmont Hotel Vancouver. Within a short 5-minute stroll, you'll find popular places like Robson Street and Granville Street. Highlights at this historic hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering at Absolute Spa can include massages, facials and hydrotherapy. The restaurant, Notch8 Restaurant, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Notch8 Bar is the hotel's own bar. Enjoy the gym, sauna and kids' swimming pool as well as access to bike hire. 55000 square feet (5110 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include Wi-Fi in public areas, a snack bar/deli and laundry facilities. Full breakfast is available daily between 6:30 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also the convenience of valet parking. .Attractions within a 15-minute walk of this Downtown Vancouver hotel include Vancouver Waterfront and Canada Place.

What's nearby

  • Vancouver Waterfront - 8 min walk
  • Canada Place - 9 min walk
  • Vancouver Convention Centre - 10 min walk
  • Canada Place Cruise Ship Terminal - 10 min walk
  • BC Place Stadium - 13 min walk

Getting around

  • Vancouver City Center Station - 3 min walk
  • Vancouver Waterfront Station - 11 min walk
  • Vancouver International Airport (YVR) - 28 min drive

Restaurants

  • ‪Grain Tasting Bar - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Hawksworth Restaurant - ‬2 min walk
  • ‪Thierry - ‬3 min walk
  • ‪Bread x Butter Cafe - ‬2 min walk

About this property

Fairmont Hotel Vancouver

Family-friendly Vancouver hotel in Downtown Vancouver with 2 restaurants
Fairmont Hotel Vancouver offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

A business centre and meeting rooms are available. Event space at this hotel measures 55000 square feet (5110 square metres) and includes conference space. A children's pool, a sauna, and spa services are also featured at the family-friendly Fairmont Hotel Vancouver. Parking is available for a fee.

This Vancouver hotel is smoke free.

  • 557 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Conference rooms
  • 55000 sq ft of conference space
  • 5110 sq. m of conference space
  • Built in 1939
  • Deli
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Fairmont Hotel Vancouver offers 557 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, designer toiletries and hairdryers.

This Vancouver hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Absolute Spa. Services include massages and facials. A variety of treatment therapies are provided, including hydrotherapy.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 13.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (CAD 14.95 per night); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 62 per day; includes in/out privileges)
  • Valet parking on site (CAD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:30 AM for a fee: CAD 9.50 to 34 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Notch8 Bar
  • Notch8 Restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Ski storage
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 55,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Full-service spa

  • Facials
  • Hydrotherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 11 2024 to February 14 2025 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per stay (maximum CAD 100.00 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 9.50 to 34.00 for adults and CAD 0.00 to 17.00 for children
  • Fee for in-room wireless Internet: CAD 13.95 per night (rates may vary)
  • Fee for in-room wired Internet: CAD 13.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 14.95 per night (rates may vary)
  • Fee for wired Internet in public areas: CAD 14.95 per night (rates may vary)
  • Self-parking fee: CAD 62.00 per day (in/out privileges)
  • Valet parking fee: CAD 75.00 per night (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per stay (maximum CAD100.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6 AM to 10:30 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Hotel Vancouver
Fairmont Vancouver
Vancouver Fairmont Hotel
Fairmont Hotel Vancouver Hotel
Fairmont Hotel Vancouver Vancouver
Fairmont Hotel Vancouver Hotel Vancouver

Frequently asked questions

What is the cancellation policy at Fairmont Hotel Vancouver?

Fairmont Hotel Vancouver offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Hotel Vancouver?

As of 24 Dec 2024, prices found for a 1-night stay for 2 adults at Fairmont Hotel Vancouver on 4 Jan 2025 start from AU$375.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Hotel Vancouver?

Yep, Fairmont Hotel Vancouver has a self car park with in/out privileges for CAD 62.00 per day.

Are there any beaches close to Fairmont Hotel Vancouver?

Yep, Fairmont Hotel Vancouver is a short 18-minute walk from Sunset Beach. Fun beach activities include kayaking.

Is there a spa on site at Fairmont Hotel Vancouver?

Yep, Absolute Spa is available for guests. You'll enjoy services like facials.

Does Fairmont Hotel Vancouver have a pool?

Fairmont Hotel Vancouver has an indoor pool and a kids' pool. The pool is open 6 AM to 10:30 PM.

What luxury perks are available at Fairmont Hotel Vancouver?

Fairmont Hotel Vancouver features a full-service spa, a health club and an indoor pool.

What makes Fairmont Hotel Vancouver a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Fairmont Hotel Vancouver.

Is Fairmont Hotel Vancouver family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Fairmont Hotel Vancouver is a hit with families.

Does Fairmont Hotel Vancouver serve breakfast?

Sure does, full breakfast is offered daily from 6:30 AM to 11:30 AM.

Is there a free airport shuttle available at Fairmont Hotel Vancouver?

No, Fairmont Hotel Vancouver does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont Hotel Vancouver?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Fairmont Hotel Vancouver?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Fairmont Hotel Vancouver?

Furry friends are welcome at Fairmont Hotel Vancouver, with food and water bowls and litter trays on offer. Just so you know, there's a limit of 2 pets.

Fairmont Hotel Vancouver Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1198 out of 1804 reviews" "
Rating 8 - Good. 314 out of 1804 reviews" "
Rating 6 - Okay. 175 out of 1804 reviews" "
Rating 4 - Poor. 61 out of 1804 reviews" "
Rating 2 - Terrible. 56 out of 1804 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Erwin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

kyle

Stayed 2 nights in Aug 2024

6/10 Okay

Pat

Travelled with family
Couldn’t park our truck, was too big for garage … limited dining options and we saw a mouse while we were dining run across the floor Way too much money for what I expected from the fairmont
Stayed 3 nights in Sep 2024

10/10 Excellent

Michaela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only spent 2nights at this wonderful hotel wish it was more! Beautifully furnished and clean. The staff were extremely courteous and helpful and friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Kristina

Liked: Cleanliness
Very friendly and helpful staff
Stayed 2 nights in Sep 2024

6/10 Okay

Prince

Stayed 3 nights in Aug 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Ronald

Stayed 1 night in Sep 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Expect much better for the price
Considering I paid $700 per night I expected much better, yes it’s an iconic hotel but at that price it’s not worth it. The bathroom is small, bathtub didn’t fill due to an outdated drain, bathtub was chipped. Checkin was slow and crowded. One restaurant for a hotel like this? Staff did their best but they can only do so much given the ordinary hotel infrastructure. I felt I was taken advantage of at this price.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jin young

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mary Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Sep 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Sep 2024

10/10 Excellent

Shelley

Stayed 2 nights in Sep 2024

6/10 Okay

Ada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Beautiful room and fantastic bed we only had a few things I wish would have been better like coffee in our room for the morning and our toilet ran every 2 min. We closed the door to the bathroom and it was better
Stayed 1 night in Sep 2024

10/10 Excellent

Shaira, Edmonton

Stayed 4 nights in Aug 2024

10/10 Excellent

kerrie

Stayed 2 nights in Aug 2024

6/10 Okay

Andry

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location. Housekeeping and restaurant (Notch8) staffs were excellent. Front desk (check-in / check-out) was below par. I was surprised that I had to self-register my car for parking, I was aware of the fee, but this was the first time I had to self-register my car for parking at any hotels. I thought this was a five-star hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Liked: Staff & service, amenities, property conditions & facilities
Extremely friendly staff that welcomed me at the Club level the moment I arrived. Great room. Spacious, clean, well furnished, I was fortunate to be right next to dining area on 9th floor. Staff took extra time and care to just talk about things or answer any clarifications, recommendations or explanations My stay was absolutely fabulous
Stayed 4 nights in Sep 2024

10/10 Excellent

TOKTAM, Toronto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel
Stayed 3 nights in Sep 2024

4/10 Poor

Mandy

Travelled with group
Disliked: Cleanliness, staff & service
Did not get room at check in time had to wait 1.5 hours for it had a concert to get ready for
Stayed 1 night in Sep 2024

10/10 Excellent

Rod

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, clean and great service.
Stayed 1 night in Sep 2024

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Jul 2024

10/10 Excellent

Irene, Kingston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property! Conveniently located in the heart of the city. Staff were amazing! Room was beautiful and very clean. Would highly recommend to everyone!
Stayed 4 nights in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the front of house staff were courteous and attentive. The house keeping staff on my floor were always pleasant and greeted me whenever I passed through the hallways. I felt very welcomed. The rooms were impeccable. I will most certainly return!
Stayed 2 nights in Sep 2024