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Cross Hotel Osaka

4.0 star property
Hotel with 2 restaurants, steps from Dotonbori Glico Sign
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cross Hotel Osaka

Exterior
King Room, Non Smoking (Cross Floor)
2 restaurants, breakfast served
2 restaurants, breakfast served
View from property

Reviews

9.4 out of 10

Exceptional

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Shinsaibashi-suji
    1 min walk
  • Amerikamura
    1 min walk
  • Dotonbori Glico Sign
    1 min walk
  • Osaka (KIX-Kansai Intl.)
    57 min drive

Room options

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Standard Floor)

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking (Standard Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Standard Floor)

In-room safe, blackout curtains, free WiFi, bed sheets

Double Room, Non Smoking (Standard Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 27 sq m
  • River view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Superior Double Room

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Floor Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Double Room

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Floor Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Double Room

In-room safe, blackout curtains, free WiFi, bed sheets

Cross Floor Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Twin Room

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Floor Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Floor Triple Room

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Floor Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Cross Floor Twin Room

In-room safe, blackout curtains, free WiFi, bed sheets

Cross Floor Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for DOTONBORI View DOUBLE

In-room safe, blackout curtains, free WiFi, bed sheets

DOTONBORI View DOUBLE

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Suite

In-room safe, blackout curtains, free WiFi, bed sheets

Cross Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Cross Floor Deluxe Double Room

In-room safe, blackout curtains, free WiFi, bed sheets

Cross Floor Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Triple Room

In-room safe, blackout curtains, free WiFi, bed sheets

Cross Floor Triple Room

  • Sleeps 3
  • 3 Double Beds

View all photos for Standard Floor Deluxe Double Room

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Floor Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Superior Double Room

In-room safe, blackout curtains, free WiFi, bed sheets

Cross Floor Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI View TWIN

In-room safe, blackout curtains, free WiFi, bed sheets

DOTONBORI View TWIN

  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Hotel Nikko Osaka

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (3558)
The price is AU$554
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Hotel Nikko Osaka

About the area

Osaka

Cross Hotel Osaka places you in the centre of Osaka, steps from Dotonbori Glico Sign and within a short 5-minute stroll of Hozen-ji Temple. Highlights at this hotel include 2 restaurants and in-room free WiFi. .The restaurant, TERRACE ＆ DINING ZERO, is open for breakfast and lunch. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a microwave in a common area. Each morning buffet breakfast is served between 7 AM and 10 AM. .Attractions within a 10-minute walk of this Shinsaibashi hotel include Dotonbori and Namba Grand Kagetsu Theater.

What's nearby

  • Dotonbori Glico Sign - 1 min walk - 0.1 km
  • Dotonbori - 2 min walk - 0.2 km
  • Kuromon Ichiba Market - 10 min walk - 0.9 km
  • Nipponbashi - 12 min walk - 1.0 km
  • Orix Theater - 17 min walk - 1.5 km

Getting around

  • Osaka-Namba Station - 5 min walk
  • Namba Station - 8 min walk
  • Osaka (KIX-Kansai Intl.) - 57 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪タブレス パティスリー - ‬1 min walk
  • ‪ジャンボカラオケ広場宗右衛門町本店 - ‬1 min walk
  • ‪EXCELSIOR CAFFÉ Barista - ‬1 min walk
  • ‪香港飯店 0410 道頓堀店 - ‬1 min walk

About this property

Cross Hotel Osaka

Hotel with 2 restaurants, steps from Dotonbori Glico Sign
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Cross Hotel Osaka also features a vending machine, concierge services, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this Osaka hotel.

  • 229 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Cross Hotel Osaka offers 229 accommodations with a safe and complimentary bottles of water. Guests can make use of the in-room fridges and coffee/tea makers.

Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Restaurants on site

  • TERRACE ＆ DINING ZERO

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1980 for children
  • Hosted evening meal: JPY 9680

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Frequently asked questions

What is the cancellation policy at Cross Hotel Osaka?

Cross Hotel Osaka offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes Cross Hotel Osaka a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Cross Hotel Osaka.

Are there hot tubs in the rooms at Cross Hotel Osaka?

No, but there are deep-soaking baths in the guestrooms.

Does Cross Hotel Osaka serve breakfast?

You bet, our guests can't get enough of the buffet brekkie here! Offered daily from 7 AM to 10 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Cross Hotel Osaka?

No, Cross Hotel Osaka does not offer an airport shuttle service.

Is there a bar or restaurant at Cross Hotel Osaka?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Cross Hotel Osaka?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Cross Hotel Osaka?

No, pets are not allowed.

Cross Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 766 out of 1004 reviews" "
Rating 8 - Good. 190 out of 1004 reviews" "
Rating 6 - Okay. 36 out of 1004 reviews" "
Rating 4 - Poor. 5 out of 1004 reviews" "
Rating 2 - Terrible. 7 out of 1004 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Place to Stay
Cross Hotel is the place to stay when visiting Dotonbori. Half a block from the Glico Man and canal. The room was clean, well appointed and larger than a usual Japanese hotel room. Being in a “Cross” room includes a great breakfast buffet and guest lounge access (3-10pm) which includes free drinks and appies. Staff speak english and are very friendly, professional & helpful (special thanks to Lin) - thanks for the great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Silviu, North York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Yuanzhen

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Yuanzhen

Liked: Cleanliness, staff & service, amenities
Fantastic
Stayed 1 night in Aug 2024

10/10 Excellent

Wesley Jim Abaya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japan Vacation
Great location and spacious rooms
Stayed 2 nights in Aug 2024

10/10 Excellent

Joyce

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Lots shopping store and food around the hotel within 5 mins walking distance
Stayed 1 night in Aug 2024

10/10 Excellent

Joyce

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for first time visiting Osaka. All the shopping area within 5 mins. Highly recommended
Stayed 4 nights in Aug 2024

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of the Dotonbori area. Very close walk to a variety of great shopping and dining locations. Not too far from public transportation such as the metro/railway lines making it easy to explore around Osaka. Rooms were clean and orderly, Japanese style bath/shower was nice and clean. Staff were very pleasant. Construction is ongoing on the street but no noise issues were ever experienced. I plan to stay here again if im ever in Osaka.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kai Yen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 4 nights in Aug 2024

8/10 Good

Judi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel !
Stayed 1 night in Aug 2024

2/10 Terrible

Gloria

Disliked: Cleanliness
My plane was delayed. I arrived at 6 AM the next day. I offered a check out at least 12 and it was denied not good. I will never stay there again.
Stayed 1 night in Aug 2024

8/10 Good

Simeon

Travelled with family
Liked: Cleanliness
Right in heart of Dotomburi. Room was ok, but nothing special.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Jul 2024

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The charge, at around $A400 for a night, was about $A70 more than I expected. Perhaps this is because it included breakfast (we didn't seem to have a choice on this at check-in). Anyway, it was by far the most expensive hotel stay during our two weeks in Japan, where equivalent hotels we used (at least as good) were around $A220 per night (we usually avoid teh expensive hotel breakfast, eating outside) Nothing wrong with the hotel: just unexpectedly expensive
Stayed 1 night in Jul 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, modern, and spacious.
Stayed 5 nights in Jul 2024

10/10 Excellent

wai leong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location locations. Very good breakfast. Only thing I don’t like is the black themed decorations. It make the room dark.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with great price
Stayed 5 nights in Jul 2024

10/10 Excellent

Kris

Travelled with family
Stayed 2 nights in Jun 2024

8/10 Good

brittany

Travelled with partner
Liked: Staff & service, amenities
Nice staff, convenient location
Stayed 2 nights in Jul 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

Tristan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the nicest hotel we stayed at in Japan. Such a great location, and hotel was immaculate. Breakfast was delicious, as was the guest lounge food. 10/10 would (will) stay here again!
Stayed 4 nights in Jul 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable, nice cool room, the a/c was actually cold not like other places. This hotel is very convenient. Great for shopping because is surrounded by stores, so close to the Glico Man poster and 27 minutes from Universal Studios. The front desk staff were also amazing and they even hold your luggage while You shopped after check out!
Stayed 2 nights in Jul 2024