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Cross Hotel Osaka

4.0 star property
Hotel with 2 restaurants, steps from Dotonbori Glico Sign

Photo gallery for Cross Hotel Osaka

Exterior
Lounge
Reception
Deluxe Double Room, Non Smoking (Standard Floor)
2 restaurants, breakfast served

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry
The current price is AU$458
includes taxes & fees
31 Mar - 1 Apr

Explore the area

Map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Dotonbori Glico Sign
    ‪1 min walk‬
  • Dotonbori
    ‪2 min walk‬
  • Kuromon Ichiba Market
    ‪10 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪57 min drive‬

Room options

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Standard Floor)

In-room safe, desk, blackout curtains, free WiFi

Twin Room, Non Smoking (Standard Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Standard Floor)

In-room safe, desk, blackout curtains, free WiFi

Double Room, Non Smoking (Standard Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 27 sq m
  • River view
  • Sleeps 2
  • 2 Large Single Beds

Suite, Non Smoking (Cross Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Separate bath and shower
Private bathroom
Eco-friendly toiletries
  • 103 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Superior Double Room

In-room safe, desk, blackout curtains, free WiFi

Standard Floor Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Double Room

In-room safe, desk, blackout curtains, free WiFi

Standard Floor Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Double Room

In-room safe, desk, blackout curtains, free WiFi

Cross Floor Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Twin Room

In-room safe, desk, blackout curtains, free WiFi

Standard Floor Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Floor Triple Room

In-room safe, desk, blackout curtains, free WiFi

Standard Floor Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Cross Floor Twin Room

In-room safe, desk, blackout curtains, free WiFi

Cross Floor Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for DOTONBORI View DOUBLE

In-room safe, desk, blackout curtains, free WiFi

DOTONBORI View DOUBLE

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Suite

In-room safe, desk, blackout curtains, free WiFi

Cross Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Cross Floor Deluxe Double Room

In-room safe, desk, blackout curtains, free WiFi

Cross Floor Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Triple Room

In-room safe, desk, blackout curtains, free WiFi

Cross Floor Triple Room

  • Sleeps 3
  • 3 Double Beds

View all photos for Standard Floor Deluxe Double Room

In-room safe, desk, blackout curtains, free WiFi

Standard Floor Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Superior Double Room

In-room safe, desk, blackout curtains, free WiFi

Cross Floor Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI View TWIN

In-room safe, desk, blackout curtains, free WiFi

DOTONBORI View TWIN

  • Sleeps 2
  • 2 Single Beds

View all photos for Cross Junior Suite

In-room safe, desk, blackout curtains, free WiFi

Cross Junior Suite

  • Sleeps 2
  • 2 Single Beds

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About the area

Osaka

Cross Hotel Osaka places you in the centre of Osaka, steps from Dotonbori Glico Sign and within a short 5-minute stroll of Hozen-ji Temple. Highlights at this hotel include 2 restaurants and in-room free WiFi. .The restaurant, TERRACE ＆ DINING ZERO, is open for breakfast and lunch. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a microwave in a common area. Each morning buffet breakfast is served between 7 AM and 10 AM. .Attractions within a short walk of this Shinsaibashi hotel include Dotonbori and within a 15-minute walk you'll find Nipponbashi.

What's nearby

  • Dotonbori Glico Sign - 1 min walk - 0.1 km
  • Dotonbori - 2 min walk - 0.2 km
  • Kuromon Ichiba Market - 10 min walk - 0.9 km
  • Nipponbashi - 12 min walk - 1.0 km
  • Kyocera Dome Osaka - 4 min drive - 3.6 km

Getting around

  • Osaka-Namba Station - 5 min walk
  • Namba Station - 8 min walk
  • Osaka (KIX-Kansai Intl.) - 57 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪タブレス パティスリー - ‬1 min walk
  • ‪ジャンボカラオケ広場宗右衛門町本店 - ‬1 min walk
  • ‪EXCELSIOR CAFFÉ Barista - ‬1 min walk
  • ‪香港飯店 0410 道頓堀店 - ‬1 min walk

About this property

Cross Hotel Osaka

Hotel with 2 restaurants, steps from Dotonbori Glico Sign
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Cross Hotel Osaka also features a vending machine, concierge services, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this Osaka hotel.

  • 229 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Cross Hotel Osaka offers 229 accommodations with a safe and complimentary bottles of water. Fridges and coffee/tea makers are provided. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Japanese, Korean

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Restaurants on site

  • TERRACE ＆ DINING ZERO

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1980 for children
  • Hosted evening meal: JPY 9680

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Frequently asked questions

What is the cancellation policy at Cross Hotel Osaka?

Cross Hotel Osaka offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cross Hotel Osaka?

As of 26 Mar 2025, prices found for a 1-night stay for 2 adults at Cross Hotel Osaka on 31 Mar 2025 start from AU$457.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cross Hotel Osaka serve breakfast?

You bet, our guests can't get enough of the buffet brekkie here! Offered daily from 7 AM to 10 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Cross Hotel Osaka?

No, Cross Hotel Osaka does not offer an airport shuttle service.

Is there a bar or restaurant at Cross Hotel Osaka?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Cross Hotel Osaka?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Cross Hotel Osaka?

No, pets are not allowed.

Cross Hotel Osaka Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 780 out of 1012 reviews
Rating 8 - Good. 182 out of 1012 reviews
Rating 6 - Okay. 37 out of 1012 reviews
Rating 4 - Poor. 6 out of 1012 reviews
Rating 2 - Terrible. 7 out of 1012 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

John Charles

Stayed 4 nights in Dec 2024

10/10 Excellent

Keen Chee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast very nice
Stayed 4 nights in Dec 2024

8/10 Good

Kavisha

Liked: Cleanliness, staff & service
Disliked: Amenities
Overall the stay was pleasant.
Stayed 2 nights in Dec 2024

10/10 Excellent

do

Stayed 2 nights in Nov 2024

10/10 Excellent

michelle

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Right in the middle of Dotonbori. Would love to stay there again.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kim Teck

Stayed 3 nights in Dec 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Pei Sze Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is very near to the main shopping area of Osaka and Dontobori. The breakfast was worth the addition price paid. However we were given a room which is facing the road and it was so noisy at night due to the noise from vehicles and construction works. This is supposed to be a 4-starred hotel, but the rooms were not very clean. There was visible dust on the ceiling of the bathroom which was quite an unpleasant sight.
Stayed 3 nights in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect on everything except a bit noisy at night sometime. Crazy bikers with loud mufflers drive by to show off. But it never bothers my sleep. Will rent this place again for sure.
Stayed 7 nights in Dec 2024

10/10 Excellent

Katharine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location! This hotel is located in the heart of Osaka. Lots of shopping and dining options all walkable nearby. Breakfast was amazing and we stayed on the Cross Floor which gave us lounge access. It was nice to come back from a busy day and sit in the lounge, have some snacks (cheese, nuts, Parma ham, fruit, crackers, etc) and beverages (water, soft drinks, wine, beer, and sake) before heading out for the evening.
Stayed 3 nights in Nov 2024

10/10 Excellent

Allyson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a great location
Stayed 2 nights in Nov 2024

10/10 Excellent

Vinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Nov 2024

10/10 Excellent

Udit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Giosue

Stayed 4 nights in Nov 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

10/10 Excellent

Hin Yu Joyee

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a very convenient location and the hotel rooms are big.
Stayed 2 nights in Nov 2024

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mixed feelings
Good modern hotel in the heart of all the shopping and restaurant area. Staff were efficient and helpful. BUT: on level 8 we were kept awake (Fri 22/11/24) by hoons and particularly loud jackhammer construction noise until @ midnight. Also the breakfast buffet was 2nd rate for the price. Could only get fried eggs??
Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time stay at Cross Hotel
Close to the busy shopping streets of shinsaibashi . A plus point when it comes to shopping and getting back to hotel. Would be helpful to know the exit C24 from Namba Station.
Stayed 4 nights in Nov 2024

6/10 Okay

David

Interior is dark and needed to update. pillows are needed to replace as it had an old smell even the pillow case was clean. Dinning option was limited but location is excellent.
Stayed 3 nights in Nov 2024

8/10 Good

Neslihan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything is excellent but the room has a very limited storage. There is a very small wardrobe and that’s all. You live out of your suitcase. The location is perfect. In the heart of the city with very good connections to Nara Kyoto Kobe historical place and both stations
Stayed 3 nights in Nov 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024