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The Park Front Hotel at Universal Studios Japan

4.0 star property
Hotel with 3 restaurants, steps from Universal Studios Japan

Photo gallery for The Park Front Hotel at Universal Studios Japan

Exterior
Lobby
Property entrance
Buffet
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is AU$218
includes taxes & fees
2 Mar - 3 Mar

Explore the area

Map
6-2-52 Shimaya Konohana-ku, Osaka, 554-0024
  • Universal Studios Japan
    ‪2 min walk‬
  • Universal CityWalk Osaka
    ‪5 min walk‬
  • Zepp Osaka Bayside
    ‪9 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪48 min drive‬

Room options

View all photos for Superior Floor Deluxe City View Quadruple Room, Non Smoking

Superior Floor Deluxe City View Quadruple Room, Non Smoking

Superior Floor Deluxe City View Quadruple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Hairdryer
Deep-soaking bath
Separate bath and shower
  • 42 sq m
  • City view
  • Sleeps 8
  • 2 Single Beds, 1 Single Murphy Bed and 1 Single Sofa Bed

View all photos for Premium Superior City View Twin, Non Smoking

Premium Superior City View Twin, Non Smoking

Premium Superior City View Twin, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Hairdryer
Deep-soaking bath
Separate bath and shower
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Floor Deluxe City View Triple Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Floor Deluxe City View Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Hairdryer
Deep-soaking bath
Separate bath and shower
  • 42 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Premium Superior City View Triple, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Premium Superior City View Triple, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Hairdryer
Deep-soaking bath
Separate bath and shower
  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Superior Floor Park View Family Twin, Non Smoking

Superior Floor Park View Family Twin, Non Smoking

Superior Floor Park View Family Twin, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Hairdryer
Deep-soaking bath
Separate bath and shower
  • 40 sq m
  • Park view
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Superior Park View Family Twin, Non Smoking

Premium Superior Park View Family Twin, Non Smoking

Premium Superior Park View Family Twin, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Hairdryer
Deep-soaking bath
Separate bath and shower
  • 40 sq m
  • Park view
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Floor Park View Quadruple Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Floor Park View Quadruple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Hairdryer
Deep-soaking bath
Separate bath and shower
  • 40 sq m
  • Park view
  • Sleeps 8
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Superior Floor Park View Family Triple Non Smoking

Superior Floor Park View Family Triple Non Smoking

Superior Floor Park View Family Triple Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Hairdryer
Deep-soaking bath
Separate bath and shower
  • 40 sq m
  • Park view
  • Sleeps 6
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Premium Superior Park View Family Triple, Non Smoking

Premium Superior Park View Family Triple, Non Smoking

Premium Superior Park View Family Triple, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Hairdryer
Deep-soaking bath
Separate bath and shower
  • Sleeps 6
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Premium Superior Park View Family Quad, Non Smoking

Premium Superior Park View Family Quad, Non Smoking

Premium Superior Park View Family Quad, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Hairdryer
Deep-soaking bath
Separate bath and shower
  • 40 sq m
  • Park view
  • Sleeps 8
  • 2 Single Beds and 2 Single Murphy Beds

View all photos for Superior Floor Park View Family Quad Non Smoking

Superior Floor Park View Family Quad Non Smoking

Superior Floor Park View Family Quad Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Hairdryer
Deep-soaking bath
Separate bath and shower
  • 40 sq m
  • Park view
  • Sleeps 8
  • 2 Single Beds and 2 Single Murphy Beds

View all photos for Luxury Floor Deluxe City View Twin Room, Non Smoking

Luxury Floor Deluxe City View Twin Room, Non Smoking

Luxury Floor Deluxe City View Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Hairdryer
Deep-soaking bath
Separate bath and shower
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Floor Park View Triple Room, Non Smoking

Standard Floor Park View Triple Room, Non Smoking

Standard Floor Park View Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Hairdryer
Deep-soaking bath
Separate bath and shower
  • 40 sq m
  • Park view
  • Sleeps 6
  • 3 Single Beds

View all photos for Luxury Floor City View Twin Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Luxury Floor City View Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Separate bath and shower
Deep-soaking bath
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Floor City View Twin Room, Non Smoking

Superior Floor City View Twin Room, Non Smoking

Superior Floor City View Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Hairdryer
Deep-soaking bath
Separate bath and shower
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Floor City View Triple Room, Non Smoking

Superior Floor City View Triple Room, Non Smoking

Superior Floor City View Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Hairdryer
Deep-soaking bath
Separate bath and shower
  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Standard Floor City View Triple Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Floor City View Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Hairdryer
Deep-soaking bath
Separate bath and shower
  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard floor City View Twin Room, Non Smoking

Standard floor City View Twin Room, Non Smoking

Standard floor City View Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Hairdryer
Deep-soaking bath
Separate bath and shower
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Floor Deluxe City View Twin Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Floor Deluxe City View Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Hairdryer
Deep-soaking bath
Separate bath and shower
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Similar properties

Exterior

HOTEL UNIVERSAL PORT

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.7 out of 5, Exceptional, (1005)
The price is AU$777
for 1 room
includes taxes & fees
8 Mar - 9 Mar
HOTEL UNIVERSAL PORT

About the area

Osaka

The Park Front Hotel at Universal Studios Japan places you steps from Universal CityWalk Osaka and within a short 5-minute stroll of Universal Studios Japan. Highlights at this hotel include 3 restaurants and in-room free WiFi. .The buffet restaurant, Buffet Dining 'Alaka, is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Buffet breakfast is available daily between 7 AM and 9:30 AM. There's also the convenience of self parking. .With a stay at this 4-property class Konohana hotel, you'll be 12 km (7.4 mi) from Osaka Castle.

What's nearby

  • Universal Studios Japan - 2 min walk
  • Universal CityWalk Osaka - 5 min walk
  • Legoland Discovery Center - 5 min drive
  • Osaka Aquarium Kaiyukan - 6 min drive
  • Kyocera Dome Osaka - 7 min drive

Getting around

  • Universal City Station - 3 min walk
  • Chidoribashi Station - 4 min drive
  • Osaka (ITM-Itami) - 33 min drive

Restaurants

  • ‪ババ・ガンプ・シュリンプ - ‬4 min walk
  • ‪The Dragon's Pearl - ‬8 min walk
  • Buffet Dining 'Akala The Park Front Hotel
  • ‪Eggs 'n Things - ‬5 min walk
  • ‪Hard Rock Cafe - ‬6 min walk

About this property

The Park Front Hotel at Universal Studios Japan

Hotel with 3 restaurants, steps from Universal Studios Japan
There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. Public spaces have free WiFi and wired Internet. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at The Park Front Hotel at Universal Studios Japan. For a fee, parking is available.
  • 598 guestrooms or units
  • 3 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • On-site shopping
  • Bellhop
  • Lift
  • Microwave in a common area
  • Water dispenser
  • Coffee shop
The Park Front Hotel at Universal Studios Japan offers 598 air-conditioned accommodations with a safe and complimentary slippers. A pillow menu is available. 40-inch flat-screen televisions come with digital channels.

Bathrooms include a separate bath and shower with a deep soaking bath, bidets, complimentary toiletries and hairdryers. This Osaka hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 3,500 per night)

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,200 for adults and JPY 1,800 for children
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Buffet Dining 'Alaka
  • Shake Shack
  • TULLY'S COFFEE
  • Wolfgang Puch PIZZA BAR

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift (99 centimetre wide door)

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3200 for adults and from JPY 1800 for children
  • Self-parking fee: JPY 3500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Park Front Hotel Universal Studios Japan R Osaka
Park Front Hotel Universal Studios Japan R
Park Front Universal Studios Japan R Osaka
Park Front Universal Studios Japan R
Park Front Hotel Universal Studios Japan ™ Osaka
Park Front Hotel Universal Studios Japan ™
Park Front Universal Studios Japan ™ Osaka
Park Front Universal Studios Japan ™
The Park Front Hotel at Universal Studios Japan(R)
Park Front Universal Stuos Ja
The Park Front Hotel at Universal Studios Japan Hotel
The Park Front Hotel at Universal Studios Japan Osaka
The Park Front Hotel at Universal Studios Japan Hotel Osaka

Frequently asked questions

What is the cancellation policy at The Park Front Hotel at Universal Studios Japan?

The Park Front Hotel at Universal Studios Japan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Park Front Hotel at Universal Studios Japan?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at The Park Front Hotel at Universal Studios Japan on 2 Mar 2025 start from AU$217.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Park Front Hotel at Universal Studios Japan?

Yep, The Park Front Hotel at Universal Studios Japan has a self car park for JPY 3500 per night.

What makes The Park Front Hotel at Universal Studios Japan a romantic place to stay?

A bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at The Park Front Hotel at Universal Studios Japan.

Is The Park Front Hotel at Universal Studios Japan family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as children's slippers in the guestrooms, it's no surprise that The Park Front Hotel at Universal Studios Japan is a hit with families.

Are there hot tubs in the rooms at The Park Front Hotel at Universal Studios Japan?

No, but there are deep-soaking baths in the guestrooms.

Does The Park Front Hotel at Universal Studios Japan serve breakfast?

Yep, our visitors can't get enough of the buffet brekkie here! Available daily between 7 AM and 9:30 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at The Park Front Hotel at Universal Studios Japan?

No, The Park Front Hotel at Universal Studios Japan does not offer an airport shuttle service.

Is there a bar or restaurant at The Park Front Hotel at Universal Studios Japan?

Yep, you can grab a meal at The Park Front Hotel at Universal Studios Japan's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Park Front Hotel at Universal Studios Japan?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Park Front Hotel at Universal Studios Japan?

No, pets are not allowed.

The Park Front Hotel at Universal Studios Japan Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1364 out of 1853 reviews
Rating 8 - Good. 351 out of 1853 reviews
Rating 6 - Okay. 85 out of 1853 reviews
Rating 4 - Poor. 28 out of 1853 reviews
Rating 2 - Terrible. 25 out of 1853 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar

Stayed 2 nights in Nov 2024

6/10 Okay

Lavy

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Not able to get dry cleaning service or at least an iron or steamer for my clothes.
Stayed 4 nights in Nov 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

jiyeon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Weerawich, Oakville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

XI

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible location, back door leads directly to USJ, front is just a stone's throw from the metro. Ample dining options alongside, although queues are an issue on holidays and qeekends
Stayed 3 nights in Nov 2024

10/10 Excellent

Delilah

Stayed 1 night in Sep 2024

8/10 Good

Donna, Edmonton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here multiple times, have never received an Expedia Gold upgrade, but can’t beat the location for visiting USJ
Stayed 2 nights in Nov 2024

10/10 Excellent

Naurene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome close property to USJ! Very spacious and Amazing Views!
Stayed 2 nights in Nov 2024

10/10 Excellent

Paulo

Travelled with family
Liked: Cleanliness, property conditions & facilities
I love it
Stayed 1 night in Nov 2024

8/10 Good

Scot

Stayed 3 nights in Oct 2024

8/10 Good

Yong Thye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely. Will stay again if going to USJ ☺️
Stayed 1 night in Nov 2024

10/10 Excellent

Brian, Loma Linda

Stayed 2 nights in Oct 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We stayed for 3 nights during a Universal Studio visit. Location was amazing. Staff very helpful. I left stuff behind in room and they held it until my Dad could pick it up. Literally on the theme park doors footsteps. Breakfast was decent.
Stayed 3 nights in Oct 2024

10/10 Excellent

Trang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay to enjoy universal
Stayed 2 nights in Nov 2024

10/10 Excellent

Quinten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers to store your luggage the whole checkout day free of charge.
Stayed 2 nights in Oct 2024

10/10 Excellent

Janira

Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our VIP hotel room was beautiful and always clean. It had everything we needed and more. My only complaint was the Wifi was terrible - things were so slow to load if they would load at all. I ended up using my data and then having to hotspot. Not ideal, particularly for the VIP experience.
Stayed 2 nights in Oct 2024

6/10 Okay

Gabriel

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
We booked a luxury room and a standard room. The service was completely the same. We never received an introduction or greeting. Certain staff members were not polite or helpful. Very immature.
Stayed 5 nights in Oct 2024

10/10 Excellent

Angel, Altamonte Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from the train and the property is right outside the park area. There is also lawson downstairs on the rear door entry.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dave, Surrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Great location for universal studios.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephanie, Lake Forest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location for Universal Studios, closest hotel to the parks. Also close to the train station. Large Rooms, convenient laundry on our floor.
Stayed 3 nights in Jul 2024

8/10 Good

Irina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Park Front Hotel is great, Firstly with the negatives, There are little to no negatives other than the room is slightly outdated and a bit empty. other than that everything else was great! The lobby looked spectacular, and the lifts to the rooms had these cool, spinning clocks each illuminated differently. The buffet is gargantuan and the chefs are great. I made lots of friends at the hotel, especially the Sushi Man who had really quick hands and was super nice. All the hotel staff were helpful with any problems we had during our 7-night stay. I would highly recommend going here, even more so if you have kids due to the amazing location next to Universal Studios. And there is a train station 1 minute away from the hotel, (less than 40 meters away). All in all, I thoroughly enjoyed this stay!!
Stayed 7 nights in Sep 2024

6/10 Okay

Juanita

Liked: Cleanliness, property conditions & facilities
It was very convenient to universal studios but didn’t have the service that ive had at other places and noone seemed to speak english well enough for communication
Stayed 2 nights in Oct 2024