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Château Cartier Hotel & Resort, Ascend Hotel Collection

4.5 star property
Suburban Gatineau hotel in Aylmer with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Château Cartier Hotel & Resort, Ascend Hotel Collection

Body treatments, hot stone massages, deep-tissue massages
Golf
In-room safe, desk, laptop workspace, free cots/infant beds
In-room safe, desk, laptop workspace, free cots/infant beds
Terrace/patio

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking included
    Parking included
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
The price is AU$152
includes taxes & fees
24 Nov - 25 Nov

Explore the area

Map
1170 Chemin d'Aylmer, Gatineau, QC, J9H7L3
  • Kōena Spa
    4 min walk
  • Canadian War Museum
    8 min drive
  • Canadian Museum of History
    8 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    28 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Separate bedroom
Private bathroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Shower/bath combination
Deep-soaking bath
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Separate bedroom
Private bathroom
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Shower/bath combination
Deep-soaking bath
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Gatineau

A luxury stay in Gatineau awaits you at Château Cartier Hotel & Resort, Ascend Hotel Collection. You'll be 0.4 km (0.2 mi) from Kōena Spa and 6.1 km (3.8 mi) from Canadian War Museum. Highlights at this hotel include a full-service spa, a golf course and a restaurant. .A relaxing visit to Koena Spa ($) can include deep-tissue massages and hot stone massages along with facials, body treatments and mani/pedis. The bistro, Lounge Onō, serves American cuisine. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym along with access to golf lessons and a driving range. 17997 square feet (1672 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 7:30 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4.5-property class Aylmer hotel include Ottawa Hospital Civic Campus and Rideau Canal.

What's nearby

  • Kōena Spa - 4 min walk - 0.4 km
  • Canadian War Museum - 8 min drive - 6.1 km
  • Ottawa Hospital Civic Campus - 8 min drive - 6.4 km
  • Parliament Hill - 9 min drive - 7.3 km
  • Casino du Lac Leamy - 11 min drive - 7.5 km

Getting around

  • Pimisi Station - 8 min drive
  • Ottawa Station - 19 min drive
  • Ottawa International Airport (YOW) - 28 min drive

Restaurants

  • ‪Dinty Moore's Restaurant - ‬3 min drive
  • ‪Benny&Co - ‬5 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Maison Oddo - ‬4 min drive
  • ‪La Cage - ‬7 min drive

About this property

Château Cartier Hotel & Resort, Ascend Hotel Collection

Suburban Gatineau hotel in Aylmer with a full-service spa
Château Cartier Hotel & Resort, Ascend Hotel Collection offers its guests a full-service spa, a golf course, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 17997 square feet (1672 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the luxury Château Cartier Hotel & Resort, Ascend Hotel Collection. Self parking is free.

This 4.5-star Gatineau hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 8 levels
  • Conference rooms
  • 17997 sq ft of conference space
  • 1672 sq. m of conference space
  • Built in 1990
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Château Cartier Hotel & Resort, Ascend Hotel Collection offers 125 accommodations with laptop-compatible safes and a safe. 42-inch LCD televisions come with pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This Gatineau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Koena Spa ($). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open daily.

Languages

Arabic, English, French, German, Italian, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: CAD 10 to 30 for adults and CAD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lounge Onō

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (17,997 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10.00 to 30.00 for adults and CAD 10.00 to 30.00 for children
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

Property Registration Number 517613, 2025-08-31

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Gatineau-Ottawa
Doubletree Hilton Gatineau-Ottawa
Doubletree Hilton Hotel Gatineau-Ottawa
Hilton Gatineau-Ottawa
DoubleTree By Hilton Hotel Gatineau-Ottawa Quebec
Doubletree Hilton Gatineau-Ottawa Hotel

Frequently asked questions

What is the cancellation policy at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Château Cartier Hotel & Resort, Ascend Hotel Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Château Cartier Hotel & Resort, Ascend Hotel Collection?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Château Cartier Hotel & Resort, Ascend Hotel Collection on 24 Nov 2024 start from AU$151.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Yep, Château Cartier Hotel & Resort, Ascend Hotel Collection has a free self car park and free RV/bus/truck parking.

Is there a spa on site at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Yep, Koena Spa ($) is available for guests. You'll enjoy heaps of services like facials and body treatments, as well as Swedish massages.

What makes Château Cartier Hotel & Resort, Ascend Hotel Collection a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Château Cartier Hotel & Resort, Ascend Hotel Collection.

Is Château Cartier Hotel & Resort, Ascend Hotel Collection family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Château Cartier Hotel & Resort, Ascend Hotel Collection is a hit with families.

Are there hot tubs in the rooms at Château Cartier Hotel & Resort, Ascend Hotel Collection?

No, but there are deep-soaking baths in the guestrooms.

Does Château Cartier Hotel & Resort, Ascend Hotel Collection serve breakfast?

You bet, full breakfast is offered daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Château Cartier Hotel & Resort, Ascend Hotel Collection?

No, Château Cartier Hotel & Resort, Ascend Hotel Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Château Cartier Hotel & Resort, Ascend Hotel Collection?

No, only service animals are allowed.

Is there a golf course on site at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Yep, Château Cartier Hotel & Resort, Ascend Hotel Collection has an 18-hole golf course. A golf driving range and golf lessons are also available.

Château Cartier Hotel & Resort, Ascend Hotel Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 454 out of 1003 reviews" "
Rating 8 - Good. 289 out of 1003 reviews" "
Rating 6 - Okay. 126 out of 1003 reviews" "
Rating 4 - Poor. 73 out of 1003 reviews" "
Rating 2 - Terrible. 61 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Inthysone

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice layout and environment, spacious bedroom. Excellent restaurants
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Frederic

Stayed 2 nights in Aug 2024

8/10 Good

Glenda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

QI

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff is very non professional and rude . Worst experience
Stayed 3 nights in Aug 2024

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whas there for a wedding. Staff is polite and very professional.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jillian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ease and spa experience! Friendly supportive hospitality.
Stayed 2 nights in Aug 2024

10/10 Excellent

peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing four days. The hotel staff, the spa staff and restaurant staff were friendly, engaging and helpful. We hope to be back visiting soon.
Stayed 3 nights in Aug 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Sherry

Disliked: Staff & service, amenities
I was embarrased checking in we (my partner and I ) were not informed the pools were not part of the hotel. So when we headed for the pool we were turned away by spa staff. No where in my reservation did I read the pools were not available to hotel guests. Crappy listing!! Furthermore we paid $213 for a $150 room. Put us in the old section. Air conditioner kept us up all night. Staff thought my issue was funny . So unprofessional. Expedia, Choice, you are better than this.
Stayed 1 night in Aug 2024

10/10 Excellent

Tristan

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Maxime

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hôtel was able to accommodate me for my early check in, and the room was better than I had expected and it had a balcony!
Stayed 1 night in Aug 2024

8/10 Good

Micheline

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jianfeng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Suet Fong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa is good
Stayed 2 nights in Aug 2024

8/10 Good

Genevieve

Liked: Cleanliness, staff & service
We enjoyed our stay.
Stayed 2 nights in Jul 2024

6/10 Okay

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Love the connection with the spa, but the property has definitely become a 50 footer.. looks good from a distance. There's too many small things in the rooms that take away from the whole thing. We had tiles coming loose, trim breaking, smells in the hallways, etc. Really do wish it would be better kept past the lobby l.
Stayed 1 night in Jul 2024

10/10 Excellent

Tika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Divine

Stayed 1 night in Jul 2024

8/10 Good

Denis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel, Ottawa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel was great. My only negative feedback is that is was noisy: HVAC clicking and clacking through the vents woke me up a few times (it might have been loose baffles), you could hear lots of voices from the hallway, and car noises from the main road (no sound-proof windows??). But I would stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

heather

Liked: Cleanliness, staff & service, property conditions & facilities
Very Friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Van

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Everything is good except the AC is kind of noisy and annoying at night time. Location is convenient, free parking.
Stayed 3 nights in Jul 2024