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Hampton Inn & Suites Ottawa West

2.5 star property
Hotel in Ottawa with free breakfast and fitness centre

Photo gallery for Hampton Inn & Suites Ottawa West

Exterior
Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar) | Minibar
Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)
Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar) | Living area
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Housekeeping
The current price is AU$216
includes taxes & fees
12 May - 13 May

Explore the area

Map
125 Lusk Street, Ottawa, ON, K2J 6K7
  • Nepean Sportsplex
    ‪9 min drive‬
  • Algonquin College
    ‪11 min drive‬
  • Canadian Tire Centre
    ‪14 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Room, 2 Queen Beds, Refrigerator & Microwave

Room, 2 Queen Beds, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Fridge
Private bathroom
Shower/bath combination
Hairdryer
Microwave
Coffee/tea maker
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

Highlights

Air conditioning
Heating
Fridge
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
Mobile key entry
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Fridge
Sofa bed
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Heating
Private bathroom
Hairdryer
Coffee/tea maker
Mobile key entry
Laptop-compatible safe
Wardrobe
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Heating
Private bathroom
Hairdryer
Coffee/tea maker
Mobile key entry
Laptop-compatible safe
Wardrobe
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Fridge
Private bathroom
Shower/bath combination
Hairdryer
Microwave
Coffee/tea maker
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Free toiletries, hair dryer, towels, soap

Room, 1 King Bed, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Fridge
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
Mobile key entry
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar) | Living area

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

Highlights

Air conditioning
Heating
Fridge
Private bathroom
Hairdryer
Microwave
Wet bar
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Heating
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Mobile key entry
Laptop-compatible safe
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Ottawa

At Hampton Inn & Suites Ottawa West you'll be 2.6 km (1.6 mi) from Walter Baker Sports Centre and 3.9 km (2.4 mi) from Chapman Mills Marketplace. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include coffee/tea in a common area, a 24-hour front desk and a gift shop. Each morning free breakfast is served. .Attractions within a 15-minute drive of this Nepean hotel include Canadian Tire Centre and Rideau Canal.

What's nearby

  • Queensway Carleton Hospital - 8 min drive - 9.3 km
  • Nepean Sportsplex - 9 min drive - 9.0 km
  • Algonquin College - 11 min drive - 11.2 km
  • Canadian Tire Centre - 14 min drive - 15.1 km
  • Carleton University - 16 min drive - 16.0 km

Getting around

  • Ottawa Fallowfield Station - 6 min drive
  • Ottawa International Airport (YOW) - 20 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Tim Hortons - ‬5 min drive
  • ‪Tim Hortons - ‬9 min walk
  • ‪Broadway Bar & Grill - ‬5 min drive
  • ‪Tutti Frutti breakfast & lunch - ‬4 min drive

About this property

Hampton Inn & Suites Ottawa West

Hotel in Ottawa with free breakfast and fitness centre
Hampton Inn & Suites Ottawa West offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Free breakfast is available daily. The business-friendly Hampton Inn & Suites Ottawa West also features gift shops/newsstands, coffee/tea in common area, and a front desk safe. Free self parking is available.

This Ottawa hotel is smoke free.

  • 102 guestrooms or units
  • Built in 2021
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • Lift
  • No smoking on site
Hampton Inn & Suites Ottawa West offers 102 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.

Languages

English, French

Similar properties

American cuisine

Hyatt Place Ottawa West

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,760 reviews
The price is AU$225
includes taxes & fees
11 May - 12 May
Hyatt Place Ottawa West

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, American Express, Discover and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton & Suites Ottawa West
Hampton INN Suites Ottawa West
Hampton Inn & Suites Ottawa West Hotel
Hampton Inn & Suites Ottawa West OTTAWA
Hampton Inn & Suites Ottawa West Hotel OTTAWA

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites Ottawa West?

Hampton Inn & Suites Ottawa West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites Ottawa West?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Ottawa West on 12 May 2025 start from AU$216.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites Ottawa West?

Yep, Hampton Inn & Suites Ottawa West has a free self car park.

Does Hampton Inn & Suites Ottawa West have a pool?

Hampton Inn & Suites Ottawa West has an indoor pool.

Does Hampton Inn & Suites Ottawa West serve breakfast?

You bet, our visitors give a thumbs up to the free buffet brekkie here! Offered daily between 6:00 AM and 10:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hampton Inn & Suites Ottawa West?

No, Hampton Inn & Suites Ottawa West does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn & Suites Ottawa West?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hampton Inn & Suites Ottawa West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 687 out of 999 reviews
Rating 8 - Good. 215 out of 999 reviews
Rating 6 - Okay. 58 out of 999 reviews
Rating 4 - Poor. 15 out of 999 reviews
Rating 2 - Terrible. 24 out of 999 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Stayed 2 nights in Jan 2025

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice pool. Nice sized breakfast room. Rooms good size. Stayed in Room 211. Noise from pool travelled into our room
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, excellent service, great breakfast options. I loved the gluten-free toast.
Stayed 3 nights in Jan 2025

10/10 Excellent

Waseem

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, clean good size rooms and accessible to highway and roads. Great parking and easy to deal with staff.
Stayed 1 night in Jan 2025

6/10 Okay

Mike

Stayed 11 nights in Dec 2024

10/10 Excellent

Stanley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. The beds are much too high for me and I had difficulty getting up on them.
Stayed 11 nights in Dec 2024

8/10 Good

Jean Paul

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Part of the Hampton-Inn chain but different management without providing the cuatom hot chocolate cookies served at guest arrival. Room smaller that usual but clean and modern fixturesnin barhroom.unlike other outdated locations. They chaeged me for water said was not complimentary, looked like a rip off.
Stayed 1 night in Jan 2025

6/10 Okay

Raheemat

Disliked: Amenities, property conditions & facilities
It’s ok just that is pretty small with poor amenities
Stayed 2 nights in Sep 2024

8/10 Good

Derrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

SUSAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel with fantastic breakfast included. Wouldn’t hesitate to stay again.
Stayed 2 nights in Dec 2024

4/10 Poor

Kelly

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
While we enjoyed our stay at this hotel, the interactions with check-in/out and the front desk staff/management was not great. Beware their ‘Pet Friendly’ policy. On the booking site - after a lot of searching - it shows that they charge $50 CAD per pet. Upon check-in, the front desk clerk told me it would be $75 per pet. When I questioned it, he treated me like I was being a nuisance and said it’s always been that way - even though the site says $50. I was told to talk to the manager….who of course was never available. Upon check-out, when I asked about it again, I got the same spiel and they just charged my card the $75 anyway. When I returned home, I called and emailed the manager and they just don’t respond. Terrible customer service. Shame on them for raising the prices once you’re there with your pet and stuck without other options. I enjoyed the hotel but the way they handled the situation has left me not wanting to go back.
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for an overnight stay in Ottawa west. Clean, spacious room. Would stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Nasim

Stayed 1 night in Dec 2024

10/10 Excellent

Margo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities

A study in contrasts

This is a fine place to stay.  The facilities are clean and in good condition.  The staff is friendly and helpful.  However, there are a few odd things.The beds are too high (the man checking in ahead of me asked for the step that was provided during his last visit so that his wife could get onto the bed) while the toilet seating is low.  The breakfast room is very nice with high ceilings, lots of light and a variety of seating options.  However the "hot" breakfast items (eggs, sausage, potatoes) were lukewarm.  The coffee in the rooms is terrible while the dark roast coffee in the breakfast room is above average.  Better to get dressed and head downstairs for a coffee than make some in your room. The fitness room featured some high end equipment, like a Peloton bike, but it was not connected to a network so the features could not be used.  The foot pads for the elliptical machine travel on rails so there is no actual elliptical motion. The fitness room also had some VERY heavy hand weights which will likely never be used by anyone who is not a serious bodybuilder.  Better to have skipped the heavy weights and bought a useful elliptical machine.A nice hotel, but many odd choices/priorities.
Stayed 2 nights in Dec 2024

8/10 Good

GABRIEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a hotel in a residential neighborhood, this is pretty good. It’s not five stars but certainly gets the job done well. Room is very clean and everything is in working order. They also have all the toiletries that one needs (and more if you let them know).
Stayed 2 nights in Dec 2024

8/10 Good

Kenneth

Travelled with partner
Good location just off highway & adjacent to Costco gas station. We have stayed numerous times here as close to relatives. Room had a slight “doggy smell” & given the number of dogs we saw, this needs to be addressed. We found the quality of breakfast products this time to be poor to just okay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kurt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome comfortable beds. Clean.
Stayed 2 nights in Dec 2024

8/10 Good

Karen

Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thanks for giving us the room with a tub!
Stayed 1 night in Dec 2024

8/10 Good

Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that the room was not ready when I arrive at the hotel even though I arrive one hour fifteen minutes after the check-in time. No other guests who arrived at the same time as me had to wait. I waited 10 minutes before the front desk called me to finalize my check in. When I approached the counter the front desk personnel told me that as a way to apologize they are upgrading my room, but when I walked into the room it was the same type of room that I had booked. I don’t know if the upgrade he was referring to was instead of putting me on a lower floor they will put me on the fourth floor. Not sure I will try Hampton again because of that.
Stayed 1 night in Dec 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious
Stayed 1 night in Dec 2024

2/10 Terrible

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Frustrated

The hotel bumped me up to a suite because they did not have my room ready upon arrival. I was good with that. There was a huge issue with parking when I returned from my family Christmas. There was a large party in one of the convention rooms and they took all of the parking. A number of guests were not able to park on the property. After driving around for 40 minutes, I told the employee at the desk that I was going to park at the front doors under the canopy for the evening.
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024