Hilton Garden Inn Ottawa Airport

3.0 star property
Hotel in Ottawa with fitness centre and 24-hour front desk

Photo gallery for Hilton Garden Inn Ottawa Airport

Lobby
Exterior
Breakfast, lunch, dinner served; international cuisine
Lobby
Evolution, Suite, 1 Bedroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
The current price is AU$178
includes taxes & fees
22 Mar - 23 Mar

Explore the area

Map
2400 Alert Road, Ottawa, ON, K1V1S1
  • Ernst & Young Centre
    ‪10 min walk‬
  • Rideau Canal
    ‪5 min drive‬
  • Carleton University
    ‪7 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪3 min drive‬

Room options

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Evolution, Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed
Down duvet
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Separate bedroom
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Evolution, Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
  • 23 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Evolution Conference)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Evolution, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Corner

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Evolution, Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed
Down duvet
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Evolution, Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Ottawa

At Hilton Garden Inn Ottawa Airport you'll be within a 10-minute walk of Ernst & Young Centre and 2.7 km (1.7 mi) from South Keys Shopping Centre. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Garden Grille & Bar, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub and pool loungers. 7200 square feet (669 square metres) of event facilities include meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 3-property class Gloucester hotel include Rideau Canal and Carleton University.

What's nearby

  • Ernst & Young Centre - 10 min walk - 0.9 km
  • South Keys Shopping Centre - 3 min drive - 3.0 km
  • Rideau Canal - 5 min drive - 5.0 km
  • Carleton University - 7 min drive - 8.2 km
  • Algonquin College - 12 min drive - 11.2 km

Getting around

  • Confederation Station - 7 min drive
  • Ottawa Fallowfield Station - 12 min drive
  • Ottawa International Airport (YOW) - 3 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪LaBocca Juice - ‬3 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Shawarma Station - ‬3 min drive

About this property

Hilton Garden Inn Ottawa Airport

Hotel in Ottawa with fitness centre and 24-hour front desk
Hilton Garden Inn Ottawa Airport offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7200 square feet (669 square metres) and includes a conference centre. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Hilton Garden Inn Ottawa Airport. Limited free parking is available on a first-come, first-served basis.

This 3-star Ottawa hotel is smoke free.

  • 1 building
  • 325 guestrooms or units
  • 8 levels
  • Conference rooms
  • 7200 sq ft of conference space
  • 669 sq. m of conference space
  • Built in 2008
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Ottawa Airport offers 325 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. 50-inch LCD televisions come with premium satellite channels.

Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Chinese (Cantonese), Chinese (Mandarin), Croatian, Czech, English, Filipino, French, Hungarian, Italian, Polish, Portuguese, Slovak, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: CAD 11.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (7,200 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 50
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 100.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of the posted check-in hours must contact the reception desk in advance.

Renovations and closures

The property will be renovating from 11 April 2024 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 125 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 22.6 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 11.95 to 17.95 per person
  • Pet fee: CAD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 100.00 (subject to availability)
  • Rollaway bed fee: CAD 22.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Ottawa Airport
Hilton Garden Inn Ottawa Airport
Ottawa Airport Hilton Garden Inn
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Ottawa Hilton
Ottawa Hilton
Hilton Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Hilton Garden Inn Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel Ottawa

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Ottawa Airport?

Hilton Garden Inn Ottawa Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Ottawa Airport?

As of 14 Mar 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Ottawa Airport on 22 Mar 2025 start from AU$178.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Ottawa Airport?

Yep, Hilton Garden Inn Ottawa Airport has a free self car park. Onsite parking is limited.

Does Hilton Garden Inn Ottawa Airport have a pool?

Hilton Garden Inn Ottawa Airport has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Hilton Garden Inn Ottawa Airport family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn Ottawa Airport is a hit with families.

Does Hilton Garden Inn Ottawa Airport serve breakfast?

Yep, cooked-to-order breakfast is available daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn Ottawa Airport?

No, Hilton Garden Inn Ottawa Airport does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Ottawa Airport?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Garden Inn Ottawa Airport?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Hilton Garden Inn Ottawa Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1145 out of 1984 reviews
Rating 8 - Good. 529 out of 1984 reviews
Rating 6 - Okay. 154 out of 1984 reviews
Rating 4 - Poor. 85 out of 1984 reviews
Rating 2 - Terrible. 71 out of 1984 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
YOW hotel very handy
Great location when flying out of Ottawa
Stayed 1 night in Dec 2024

2/10 Terrible

Rosemary

Liked: Cleanliness
I understand a warning was give about the construction but we weren't expecting there to be drilling in the room above us!
Stayed 1 night in Dec 2024

10/10 Excellent

Edwin

Stayed 1 night in Dec 2024

8/10 Good

Sheri

Liked: Amenities
The service at the guest counter was wonderful, the restaurant had a wonderful menu and the room was nice an clean!!
Stayed 1 night in Dec 2024

8/10 Good

Mariane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the hotel,especially the restaurant but I found the king bed uncomfortable and the pilliws too small. My husband didn't fond the bed as incomfortable as I did. I gound it to hard. I thought it would of at least had a pilliw top or feather topper.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

casey

Travelled with family and small children
Liked: Cleanliness
Nice and close to the airport
Stayed 1 night in Dec 2024

10/10 Excellent

Tony

Stayed 4 nights in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Joseph W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean rooms, fair price. Would def recommend.
Stayed 1 night in Nov 2024

4/10 Poor

Fiona

Disliked: Staff & service
I would love to tell you all about my stay but I couldn't make my reservation due to a family emergency. I contacted the hotel hoping they would allow my booking to become a credit for a future stay, but they flatly declined. I paid for the night and the room was never used. My father fell and broke his neck but their response was "I had passed the cancellation deadline" (by 24 hours).
Stayed 1 night in Dec 2024

10/10 Excellent

Les

Stayed 1 night in Nov 2024

10/10 Excellent

Lauretta

Stayed 1 night in Nov 2024

8/10 Good

Alyssa, Griswold

Liked: Staff & service, amenities, property conditions & facilities
Liked the stay. Great if going to the airport.
Stayed 1 night in Nov 2024

6/10 Okay

Richard, Morrisburg

Stayed 1 night in Aug 2024

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only down size is you pay extra for Uber with extra charges for airport drop off and pick up. There’s nothing close by for food other than the hotel restaurant.
Stayed 4 nights in Dec 2024

6/10 Okay

Cliff

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Problems with the heating system made the sray very uncomfortable
Stayed 1 night in Dec 2024

8/10 Good

charlene

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The entrance and dining room was very spacious and inviting. One negative point in the room we stayed in was the shower. I'm glad I didn't stay for more than two nights. Also, one negative point about breakfast - never again. It was not worth my money and it really never is. I wouldn't mind paying a LOT more if the Hilton Hotel improved the kitchen and appointed a head chef. I will be trying another hotel next time, thank you for your outstanding customer care. You have attentive, polite and professional staff managing this hotel.
Stayed 2 nights in Nov 2024

8/10 Good

Vance

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Emily

Stayed 1 night in Nov 2024

10/10 Excellent

kuldeep

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Jasmin

Business traveller
Liked: Amenities
Awesome
Stayed 1 night in Dec 2024

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value and comfortable
Nice big room, very comfortable and excellent breakfast.
Stayed 1 night in Nov 2024