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Holiday Inn Express & Suites Ottawa West - Nepean by IHG

2.5 star property
Eco-certified hotel with free breakfast and fitness centre

Photo gallery for Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Indoor pool
Reception
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Parking included
The current price is AU$206
includes taxes & fees
11 May - 12 May

Explore the area

Map
2055 Robertson Road, Ottawa, ON, K2H5Y9
  • Queensway Carleton Hospital
    ‪3 min drive‬
  • Canadian Tire Centre
    ‪9 min drive‬
  • Tanger Outlets
    ‪11 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
  • 31.59 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Wheelchair)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Wheelchair)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
  • 41.34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Hairdryer
  • 39.94 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Hairdryer
  • 35.77 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Hairdryer
  • 41.34 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
  • 35.77 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Hairdryer
  • 41.34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
  • 35.77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
  • 30.19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
  • 31 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Jetted Tub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Hairdryer
  • 42.73 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
  • 42 sq m
  • Sleeps 4
  • 1 Single Bed

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Front of property

Residence & Conference Centre - Ottawa West

Nepean
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
3.5 out of 5, Good, 1,540 reviews
The price is AU$108
includes taxes & fees
11 May - 12 May
Residence & Conference Centre - Ottawa West

About the area

Ottawa

Holiday Inn Express & Suites Ottawa West - Nepean by IHG puts you in the centre of Ottawa, 9.2 km (5.7 mi) from Canadian Tire Centre and 12.8 km (7.9 mi) from Tanger Outlets. Highlights at this eco-friendly hotel include free daily breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a 24-hour business centre and laundry facilities. Each morning free on-the-go breakfast is offered between 7:00 AM and 10:00 AM. .Sights within a 15-minute drive of this Nepean hotel include Rideau Canal and Canadian War Museum.

What's nearby

  • Queensway Carleton Hospital - 3 min drive - 3.0 km
  • Bayshore Shopping Centre - 5 min drive - 4.7 km
  • Algonquin College - 7 min drive - 6.9 km
  • Canadian Tire Centre - 9 min drive - 9.3 km
  • Tanger Outlets - 11 min drive - 12.8 km

Getting around

  • Ottawa Fallowfield Station - 17 min drive
  • Ottawa International Airport (YOW) - 25 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪The Brew Table - ‬6 min walk
  • ‪Kichesippi Beer Co - ‬16 min walk

About this property

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Eco-certified hotel with free breakfast and fitness centre
Holiday Inn Express & Suites Ottawa West - Nepean by IHG offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 2240 square feet (208 square metres) and includes conference space. A vending machine, multilingual staff, and concierge services are also featured at the eco-certified Holiday Inn Express & Suites Ottawa West - Nepean by IHG. Free self parking is available.

This Ottawa hotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 6 levels
  • Conference rooms
  • 2240 sq ft of conference space
  • 208 sq. m of conference space
  • Built in 2010
  • To-go breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site
Holiday Inn Express & Suites Ottawa West - Nepean by IHG offers 115 accommodations with a safe and coffee/tea makers. 37-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, Polish, Serbian, Spanish

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includes taxes & fees
4 May - 5 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,240 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:30 AM
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ottawa West Nepean
Holiday Inn Express Ottawa West Nepean
Holiday Inn Nepean
Holiday Inn Express Hotel Nepean
Holiday Inn Express Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Suites Ottawa West Nepean by IHG
Holiday Inn Express Suites Ottawa West Nepean an IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Ottawa
Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

As of 19 Apr 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa West - Nepean by IHG on 11 May 2025 start from AU$205.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Yep, Holiday Inn Express & Suites Ottawa West - Nepean by IHG has a free self car park.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG have a pool?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG has an indoor pool. The pool is open 8:00 AM to 10:00 PM.

Is Holiday Inn Express & Suites Ottawa West - Nepean by IHG family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites Ottawa West - Nepean by IHG is a hit with families.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG serve breakfast?

Yep, travelers highly rate the free on-the-go brekkie here! Available daily from 7:00 AM to 10:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

No, Holiday Inn Express & Suites Ottawa West - Nepean by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Check-in begins at 4:00 PM. Check-out time is noon.

Holiday Inn Express & Suites Ottawa West - Nepean by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 619 out of 1005 reviews
Rating 8 - Good. 263 out of 1005 reviews
Rating 6 - Okay. 64 out of 1005 reviews
Rating 4 - Poor. 26 out of 1005 reviews
Rating 2 - Terrible. 33 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and Quiet
Stayed 1 night in Jan 2025

10/10 Excellent

Vineet

Stayed 1 night in Jan 2025

10/10 Excellent

David

Travelled with family
Liked: Amenities
This was so clean and quiet I will be back.
Stayed 1 night in Jan 2025

8/10 Good

Zebun

Travelled with family
Liked: Cleanliness, staff & service, amenities
carpets needs to be change in entire hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Enzo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast, friendly staff, very clean
Stayed 1 night in Jan 2025

4/10 Poor

f

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The property was fine, not incredible. My room had many issues and not all had been fixed. I was there for work and the wifi was terrible. Once a large group of parents and teenagers arrived, I no longer had wifi. I will not use this facility and longer. When I asked about this, I was lied to. Do better.
Stayed 5 nights in Jan 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant staff
Stayed 3 nights in Jan 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Always friendly, clean and quiet
Stayed 1 night in Jan 2025

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to hospital
Stayed 1 night in Jan 2025

10/10 Excellent

geoff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert, Blackfalds

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Traci

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Prasenjit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good stay with above average breakfast and spacious room. Bathroom doesnt have a hand-held shower. No smart TVs either. Limited dining options around the hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly. Room was clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

2/10 Terrible

Lesley

Stayed 1 night in Dec 2024

6/10 Okay

Eman

Travelled with partner
Disliked: Property conditions & facilities
Dirty carpets. Limited breakfast options. No microwave nor a kettle in the king bedroom. Friendly staff.
Stayed 2 nights in Dec 2024

8/10 Good

Jaime

Stayed 2 nights in Dec 2024

10/10 Excellent

Gerard-Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've always had good experiences at IHGs. We're very happy to have had another great time. Thank u!
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Antonio

Stayed 3 nights in Dec 2024

4/10 Poor

Makenna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Soniya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

SANTOSH

This Hotel is fine but not the updated to the price.
Stayed 2 nights in Dec 2024