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Homewood Suites by Hilton Ottawa Downtown

4.0 star property
Eco-certified Ottawa hotel in Downtown Ottawa with free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Homewood Suites by Hilton Ottawa Downtown

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe
Indoor pool
Exterior
Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe
Free daily buffet breakfast

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Pool
  • Restaurant
  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
361 Queen Street, Ottawa, ON, K1R 0C7
  • Elgin Street
    12 min walk
  • Canadian War Museum
    14 min walk
  • National Arts Centre
    15 min walk
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    17 min drive

Room options

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - queen
Tempur-Pedic bed
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - queen
Tempur-Pedic bed
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - queen
Tempur-Pedic bed
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Exterior

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - queen
Tempur-Pedic bed
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Lord Elgin Hotel

Pool
Hot tub
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (2093)
The price is AU$208
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Lord Elgin Hotel

About the area

Ottawa

Homewood Suites by Hilton Ottawa Downtown puts you in the heart of Ottawa, within a 20-minute stroll of popular places like Rideau Canal and Parliament Hill. Highlights at this eco-friendly hotel include a restaurant, an indoor swimming pool and free buffet breakfast. .The restaurant, Tulip Restaurant & Bar, serves local cuisine and is open for dinner. For a drink, you can stop by the hotel's own lounge bar. 4715 square feet (438 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a free manager's reception. Each morning free breakfast is served. There's also the convenience of self parking. .Within a 30-minute walk of this 4-property class Downtown Ottawa hotel, attractions include Byward Market Square and University of Ottawa.

What's nearby

  • Canadian War Museum - 14 min walk - 1.2 km
  • Parliament Hill - 19 min walk - 1.7 km
  • University of Ottawa - 2 min drive - 1.9 km
  • Byward Market Square - 2 min drive - 1.8 km
  • Canadian Museum of History - 3 min drive - 1.9 km

Getting around

  • Lyon Station - 3 min walk
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪Spin Kitchen & Bar - ‬4 min walk
  • ‪Swizzles - ‬4 min walk
  • ‪Occo Kitchen - ‬2 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Tim Hortons - ‬2 min walk

About this property

Homewood Suites by Hilton Ottawa Downtown

Eco-certified Ottawa hotel in Downtown Ottawa with free breakfast
Homewood Suites by Hilton Ottawa Downtown offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 4715 square feet (438 square metres) and includes conference space. The eco-certified Homewood Suites by Hilton Ottawa Downtown also features a terrace, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Ottawa hotel.

  • 171 guestrooms or units
  • 17 levels
  • 4715 sq ft of conference space
  • 438 sq. m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Food/drink service (free)
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Homewood Suites by Hilton Ottawa Downtown offers 171 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation is furnished with queen sofa beds. Tempur-Pedic beds feature down duvets. 50-inch flat-screen televisions come with premium cable channels. Accommodation at this 4-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a weekly basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Tulip Restaurant & Bar

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 4,715 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Queen sofa bed
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Late-night room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 51 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 25.00 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Ottawa Downtown Aparthotel
Homewood Suites Hilton Ottawa Downtown
wood Suites Hilton Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel
Homewood Suites by Hilton Ottawa Downtown Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel Ottawa

Frequently asked questions

What is the cancellation policy at Homewood Suites by Hilton Ottawa Downtown?

Homewood Suites by Hilton Ottawa Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Homewood Suites by Hilton Ottawa Downtown?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Ottawa Downtown on 14 Dec 2024 start from AU$265.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Homewood Suites by Hilton Ottawa Downtown?

Yep, Homewood Suites by Hilton Ottawa Downtown has a covered self car park with in/out privileges for CAD 25.00 per night.

Does Homewood Suites by Hilton Ottawa Downtown have a pool?

Homewood Suites by Hilton Ottawa Downtown has an indoor pool. The pool is open 6:00 AM to 11:00 PM.

What makes Homewood Suites by Hilton Ottawa Downtown a romantic place to stay?

A lounge bar and late-night room service, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at Homewood Suites by Hilton Ottawa Downtown.

Does Homewood Suites by Hilton Ottawa Downtown serve breakfast?

Yeah, our travelers speak well of the free buffet breakfast here! Served daily, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Homewood Suites by Hilton Ottawa Downtown?

No, Homewood Suites by Hilton Ottawa Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Homewood Suites by Hilton Ottawa Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Homewood Suites by Hilton Ottawa Downtown?

Check-in begins at 4:00 PM. Check-out time is noon.

Homewood Suites by Hilton Ottawa Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 659 out of 1022 reviews" "
Rating 8 - Good. 233 out of 1022 reviews" "
Rating 6 - Okay. 68 out of 1022 reviews" "
Rating 4 - Poor. 39 out of 1022 reviews" "
Rating 2 - Terrible. 23 out of 1022 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Darlene

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We enjoyed everything about the property until breakfast on day 2. My husband is a celiac, the turkey sausages were labeled gf however after 1.5 hours on the road, he was violently ill. We stopped at rest stops and washrooms along the way. I called the property to let them know and to remove the label before others get sick.
Stayed 2 nights in Aug 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean suite with nice view. Front desk staff were very friendly and helpful. Easy walk to everything.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brad

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great location and provided our family everything for a wonderful trip!
Stayed 3 nights in Aug 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cebrrally located with all ammenities
Stayed 4 nights in Jul 2024

10/10 Excellent

peyman, Hamilton

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 2 nights in Aug 2024

10/10 Excellent

emmanuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! The hotel employees were all very helpful, professional, civilized. They went above and beyond to solve certain little problems I had during my stay with other stakeholders such as delivery people and restaurants (I am cœliaque, had a show and by the time I returned to the hotel almost all restaurants were closed). Honestly, the level of service I was provided with was really high. And nothing to say about the services the hotel was supposed to deliver: they did it with a smile and even helped with again other things they had nothing to do about. Also a kids friendly hotel, and I mention it since even in certain other 4 to 5 hotels I’ve been in, it’s not always the case… Congrats to the team: I felt like I was home.
Stayed 1 night in Aug 2024

10/10 Excellent

Renata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the stay here over all. Staff was very lovely and the breakfast buffet was included in our room package. The have a convient snack store in the lobby that also sold board games which I thought was really neat. Unfortunately I couldn't swim so my only real complaint is very minor and it's that the pool room is very warm to sit and watch the kids play in the pool.
Stayed 7 nights in Aug 2024

6/10 Okay

Nancy

Stayed 2 nights in Aug 2024

10/10 Excellent

Chelsea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!!
Amazing hotel, breakfast was delicious! The staff are so kind and amazing. My only complaint is there is not lightweights in the gym ie 3, 5, 8, 12 lbs.
Stayed 4 nights in Aug 2024

8/10 Good

Francis

Stayed 1 night in Aug 2024

10/10 Excellent

Emmanuel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay with my family. I’ll be back!
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Such a great stay. I will be back!
Stayed 1 night in Aug 2024

8/10 Good

Sean

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Suites have fridge, freezer, dishwasher, half-range. Pool, workout room. Above average breakfast buffet. Friendly staff. Walking distance to Parliament buildings. Minor Cons: Reserved 4 people in a King with sofa bed; had to call down to get the sofa bed made with sheets and pillows. In-room safe was already locked. Again another call to get security to unlock the safe. Not enough hooks for towels (seems to be a trend in many hotels these days.) Rooms above the 10th floor have only 2 accessible elevators.
Stayed 3 nights in Aug 2024

6/10 Okay

Harold

Liked: Staff & service, property conditions & facilities
It was okay. Breakfast was goog.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay at this Hotel
Our stay at Homewood suites was above and beyond what we expected. The room was large and fully equipped for all our needs. Full kitchen with all amenities, comfortable bed, very clean and pretty soundproof. I always have issues in other hotels with noise in the hallways and rooms on either sides ... no issues at Homewood Suites.The front desk staff were incredible and friendly. Help us with all our questions and requirements. Thank you so much.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very nice stay with great location to explore the sites in Ottawa by foot. Friendly and accommodating staff. Rooms were clean and well appointed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sherba, toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Hilton for 2 nights. Extremely convenient location. Excellent staff service, very clean and safe. Was an excellent stay. Plus a really good breakfast was included. Would highly recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Staff & service, property conditions & facilities
Everything was great about the property, and room. Great hotel. As with every where you go, you have some staff that are great and a sprinkle that could use some more people skills
Stayed 3 nights in Aug 2024

10/10 Excellent

Amelie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kathleen Trahey

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service!
Stayed 1 night in Aug 2024

10/10 Excellent

Varun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tatiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fabulous, and the view of the river from the 16th floor was beautiful! Damon, the concierge, was super helpful and kind, and chatted with us every time we passed by, and let us know about a fireworks competition that was happening while we were visiting. The rooms were huge and having a kitchen was great! The only downside I’d say is the breakfast… while included, it wasn’t great.
Stayed 2 nights in Aug 2024