MGM Grand Hotel & Casino

4.0 star property
Resort with 18 restaurants, steps from MGM Grand Garden Arena
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MGM Grand Hotel & Casino

4 outdoor pools, pool cabanas (surcharge), pool loungers
Exterior
Exterior
Premium bedding, in-room safe, laptop workspace, blackout curtains
Aerial view

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
3799 Las Vegas Blvd S, Las Vegas, NV, 89109
  • MGM Grand Garden Arena
    2 min walk
  • Dolby Live
    6 min walk
  • MGM Grand Casino
    9 min walk
  • Las Vegas, NV (LAS-Harry Reid Intl.)
    15 min drive

Room options

Executive Two Queen Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Eco-friendly toiletries
  • 63 sq m
  • Sleeps 5
  • 2 Queen Beds

Stay Well Grand Two Queen

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Grand Accessible Two Queen Roll-in Shower

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Tower One Bedroom Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

Grand Accessible King

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Tower Spa Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hydromassage showerhead
Separate bath and shower
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

Stay Well Grand King

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Grand King

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Grand Accessible Two Queen

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Grand Two Queen

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive King Accessible with Roll-in Shower

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 62 sq m
  • Sleeps 4
  • 1 King Bed

Studio King

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

2 Bedroom Marquee Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Separate bath and shower
  • 139 sq m
  • Sleeps 4
  • 2 King Beds

Grand Accessible King Roll-in Shower

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Grand Two Queen Strip View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
  • 41 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Stay Well Executive Two Queen Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
  • 63 sq m
  • Sleeps 5
  • 2 Queen Beds

Penthouse, City View (Suite)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Separate bath and shower
  • 116 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Suite, City View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Separate bath and shower
  • 88 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Stay Well Executive King Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Stay Well Tower Spa Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

Executive King Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Eco-friendly toiletries
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Stay Well Patio Suite

Highlights

Patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 121 sq m
  • Sleeps 2
  • 1 King Bed

Skylofts One Bedroom Loft

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hydromassage showerhead
Separate bath and shower
  • 130 sq m
  • Sleeps 3
  • 1 King Bed

Skylofts Two Bedroom Loft

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hydromassage showerhead
Separate bath and shower
  • 279 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Similar properties

About the area

Las Vegas

MGM Grand Hotel & Casino places you steps from MGM Grand Garden Arena and within a 10-minute stroll of Dolby Live. Highlights at this resort include 18 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The steakhouse, Craftsteak, serves American cuisine and is open for dinner. With 9 lounge bars to choose from, you can enjoy a drink at the resort. Enjoy the 3 hot tubs, gym and lazy river plus access to a driving range. Plus you'll find a casino, a steam room and a conference centre. Each morning cooked-to-order breakfast is served between 6:00 AM and 1:00 PM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class Las Vegas Strip resort include MGM Grand Casino and T-Mobile Arena.

What's nearby

  • MGM Grand Garden Arena - 2 min walk - 0.2 km
  • MGM Grand Casino - 9 min walk - 0.8 km
  • T-Mobile Arena - 10 min walk - 0.9 km
  • Fountains of Bellagio - 15 min walk - 1.3 km
  • Allegiant Stadium - 3 min drive - 2.8 km

Getting around

  • MGM Grand Monorail Station - 10 min walk
  • Las Vegas International Airport Station - 26 min drive
  • Las Vegas, NV (LAS-Harry Reid Intl.) - 15 min drive

Restaurants

  • ‪Showcase Food Court - ‬3 min walk
  • ‪MGM Grand Poker Room - ‬5 min walk
  • ‪Level Up Las Vegas - ‬1 min walk
  • ‪America - ‬10 min walk
  • ‪Nine Fine Irishmen - ‬9 min walk

About this property

MGM Grand Hotel & Casino

Resort with 18 restaurants, steps from MGM Grand Garden Arena
MGM Grand Hotel & Casino offers its guests a full-service spa, 4 outdoor swimming pools, and 3 hot tubs along with a lazy river and a steam room. There are 18 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 9 bars/lounges.

There are 70 meeting rooms available. A casino, a seasonal outdoor pool, and a fitness centre are also featured at MGM Grand Hotel & Casino. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Las Vegas resort.

  • 5003 guestrooms or units
  • 30 levels
  • 1993 buildings
  • 18 dining venues
  • 9 bars or lounges
  • 2 coffee shops
  • Casino
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
MGM Grand Hotel & Casino offers 5003 accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels and pay-per-view films. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and in-room massages can be requested. Cots/infant beds (complimentary) are also available.
The on-site spa has 30 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: High-speed internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 18 per day; includes in/out privileges)
  • Covered valet parking on site (USD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 1:00 PM for a fee: USD 19 to 35 for adults and USD 13 to 20 for children
  • 18 restaurants
  • 2 coffee shops/cafes
  • 9 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Avenue Cafe
  • Craftsteak
  • Crush
  • Emerils
  • Wolfgang Puck Bar/Grill

Family friendly

  • 4 outdoor pools
  • Free cot
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 70 meeting rooms
  • Conference centre

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 30 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1,993 buildings
  • 30 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property will place a credit card or debit card authorization at check-in for the general deposit. Credit card funds are released by domestic banks within 7 days after check-out. Credit card funds are released by international banks within 30 days after check-out. Additional delays may apply for debit cards.

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per day
  • Resort fee: USD 51.02 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 19 to 35 for adults and USD 13 to 20 for children
  • Covered self-parking fee: USD 18 per day (in/out privileges)
  • Valet parking fee: USD 40 per day (in/out privileges)
  • Pet fee: USD 150.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open in February and close in October.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hotel & Casino
Grand MGM
MGM Grand
MGM Grand Hotel & Casino
MGM Grand Hotel & Casino Las Vegas
MGM Grand Las Vegas
MGM Hotel & Casino
MGM Grand Casino Las Vegas
Mgm Grand Hotel Casino
Mgm Grand Hotel Las Vegas
Mgm Hotel Las Vegas
Mgm Las Vegas Hotel
MGM Grand Hotel Casino Las Vegas
Mgm Grand & Casino Las Vegas
MGM Grand Hotel & Casino Resort
MGM Grand Hotel & Casino Las Vegas
MGM Grand Hotel & Casino Resort Las Vegas

Frequently asked questions

What is the cancellation policy at MGM Grand Hotel & Casino?

MGM Grand Hotel & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at MGM Grand Hotel & Casino?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at MGM Grand Hotel & Casino on 25 Nov 2024 start from AU$69.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at MGM Grand Hotel & Casino?

Yep, MGM Grand Hotel & Casino has a covered self car park with in/out privileges for USD 18 per day.

Is there a spa on site at MGM Grand Hotel & Casino?

Yep, there is an onsite spa at MGM Grand Hotel & Casino. It has 3 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does MGM Grand Hotel & Casino have a pool?

Yep, and guests love it! MGM Grand Hotel & Casino has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger. The pool is open from February to October.

Does MGM Grand Hotel & Casino have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at MGM Grand Hotel & Casino?

MGM Grand Hotel & Casino features 4 outdoor pools, 3 hot tubs and 18 restaurants.

What makes MGM Grand Hotel & Casino a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at MGM Grand Hotel & Casino.

Is MGM Grand Hotel & Casino family-friendly?

You bet! With amenities such as a lazy river and 4 outdoor pools, as well as free infant beds in the guestrooms, it's no surprise that MGM Grand Hotel & Casino is a hit with families.

Does MGM Grand Hotel & Casino serve breakfast?

Yeah, cooked-to-order breakfast is served daily between 6:00 AM and 1:00 PM.

Is there a free airport shuttle available at MGM Grand Hotel & Casino?

No, MGM Grand Hotel & Casino does not offer an airport shuttle service.

Is there a bar or restaurant at MGM Grand Hotel & Casino?

Yep, you can grab a meal at MGM Grand Hotel & Casino's onsite restaurant that serves American cuisine.

What time are check-in & check-out at MGM Grand Hotel & Casino?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Is there a golf course on site at MGM Grand Hotel & Casino?

There isn't one on site, but Top Golf is a short 19-minute walk away.

MGM Grand Hotel & Casino Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 7126 out of 15395 reviews" "
Rating 8 - Good. 3471 out of 15395 reviews" "
Rating 6 - Okay. 2211 out of 15395 reviews" "
Rating 4 - Poor. 1317 out of 15395 reviews" "
Rating 2 - Terrible. 1270 out of 15395 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jazmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked safe and a place comfortable to stay at.
Stayed 2 nights in Aug 2024

10/10 Excellent

Madison

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
We loved the bar Losers! So much fun, very friendly staff, and phenomenal music from the bands!!
Stayed 4 nights in Aug 2024

6/10 Okay

Sheila

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Margaret

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

2/10 Terrible

Sydney

Liked: Cleanliness
Disliked: Staff & service, amenities
NOT FRIENDLY TO NURSING MOTHER'S. they charge a DAILY $35 fee to store expressed breast milk in your room fridge (fridge comes fully stocked with purchasable items and if you take anything out of it to use it for your items, they charge you). Tried talking to customer service to see if there was anything they could do to help so I could keep up my supply for my baby, but the representative suggested I just use the ice bucket provided in the room, for our four day stay?! Absolutely ridiculous. Also many of the pool amenities, specifically the lazy river, close very early considering this is the city that never sleeps (5pm is when the lazy river closes so we never had the chance to use it). very disappointed.
Stayed 1 night in Aug 2024

4/10 Poor

Sydney

Liked: Cleanliness
Disliked: Staff & service
NOT FRIENDLY TO NURSING MOTHER'S. They charge you a DAILY fee of $35 to store your expressed breast milk in your room fridge (the fridge comes stocked and if you move anything to store your stuff they charge a fee). tried talking to customer service and they recommended using the ice bucket to store it for our four day stay, absolutely ridiculous.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lazy river is awesome at MGM, intertubes are expensive. Pool water is cool on those hot dry days.
Stayed 3 nights in Aug 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downfall for us was the waiting staff/waitresses. They sure did know how to disappear, they are really good magicians.
Stayed 3 nights in Aug 2024

8/10 Good

Sreeskandarajan

Liked: Cleanliness, amenities
This is a great location of the strip with Target and shopping places very close. This places also have a lot of food akf shopping options insode.The staffs are polite friendly and respectful. My only complaint is that the housekeeping is not great. The toilet wasn't cleaned when arrived to room first time and I had a hard time reaching housekeeping. The same thing happened again.
Stayed 7 nights in Aug 2024

10/10 Excellent

Iris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked how accessible the elevators were. Check in time was prompt and the room was very clean
Stayed 4 nights in Aug 2024

8/10 Good

Tara

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

thomas, Chula Vista

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
.
Stayed 1 night in May 2024

4/10 Poor

Darryl

Disliked: Cleanliness, amenities
There were many people stopping to ask me that I want to buy weed I got locked out of my room and I asked for security to help me to get back in my room it took them 35 to 40 minutes then they asked me for my ID no apologies or nothing that was pretty sad
Stayed 3 nights in Aug 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 6 nights in Aug 2024

10/10 Excellent

Reina

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Rooms should be renovated. Additional staff at check in and for room keys/questions. Better customer service with better attitudes.
Stayed 2 nights in Aug 2024

2/10 Terrible

Shelby

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We had shards of glass on our bathroom floor that never got cleaned up. Our water never got warm and no access to a fridge, microwave or coffee. The casino had plumbing issues and our machines would go black multiple times.
Stayed 3 nights in Aug 2024

6/10 Okay

Hannah

Stayed 5 nights in Aug 2024

10/10 Excellent

Taketa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Aug 2024

10/10 Excellent

robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you need in one place!
Stayed 1 night in Aug 2024

10/10 Excellent

Alexandrina Bohnen

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 3 nights in Aug 2024

2/10 Terrible

Richard

Stayed 3 nights in Aug 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The toilet would spit out a ton of water all over the floor and toilet seat and it would smell like sewer. Towels were not provided at first I had to ask concierge for towels to be sent to the room. The a/c did not cool down the room properly even after lower the temperature numerous times.
Stayed 3 nights in Aug 2024

8/10 Good

LARRY BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Casino area air quality, unfortunately even in non-smoking, was noticeably smokey, as soon as you entered.
Stayed 4 nights in Aug 2024

4/10 Poor

Rebecca L.

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Will not go back
Stayed 4 nights in Aug 2024