Barcelo Coconut Island Phuket (Maprao Island, THA): Reviews & Deals from AU$422

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Luxury resort on the beach, with 3 outdoor pools

Dates

January 2025

February 2025

3 restaurants, lunch, dinner served; Thai cuisine

Premium bedding, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool

Bar

All-inclusive

Gym

Parking included

Air conditioning

includes taxes & fees

7 Jan - 8 Jan 2025

Explore the area

51/7 M.6 T.Koh Kaew, A.Muang, Maprao Island, Phuket, 83200

Vachira Phuket Hospital
9 min drive
Bangkok Hospital Phuket
10 min drive
Royal Phuket Marina
13 min drive
Phuket (HKT-Phuket Intl.)

Room options

Suite (Outdoor Jacuzzi | 1A + 1C)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

Separate bath and shower

Rainfall showerhead

65 sq m
Sleeps 2
1 King Bed

Villa, 2 Bedrooms, Private Pool, Garden View

Highlights

Balcony or patio

Private pool

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

Bathrobes

145 sq m
Sleeps 5
2 King Beds

Villa, 1 Bedroom, Private Pool, Garden View (Lux)

Highlights

Balcony or patio

Private pool

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

Rainfall showerhead

100 sq m
Sleeps 2
1 King Bed

Deluxe Suite (1A + 1C)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

Separate bath and shower

Rainfall showerhead

43 sq m
Sleeps 2
1 King Bed

Suite (Outdoor Jacuzzi | 2A + 1C)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

Separate bath and shower

Rainfall showerhead

65 sq m
Sleeps 3
1 King Bed

Villa, 1 Bedroom, Private Pool, Sea View (Lux)

Highlights

Balcony or patio

Private pool

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

Rainfall showerhead

100 sq m
Sea view
Sleeps 2
1 King Bed

Villa, 2 Bedrooms, Private Pool, Sea View (Lux)

Highlights

Balcony or patio

Private pool

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

Bathrobes

145 sq m
Sea view
Sleeps 4
2 King Beds

Suite (Lux | Jacuzzi 1A+1C)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

Separate bath and shower

Rainfall showerhead

65 sq m
Sleeps 2
1 King Bed

Suite (Lux | Jacuzzi 2A+1C)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

Separate bath and shower

Rainfall showerhead

65 sq m
Sleeps 3
1 King Bed

Villa, 2 Bedrooms, Private Pool, Sea View (Grand)

Highlights

Balcony or patio

Private pool

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

2 bedrooms

157 sq m
Sea view
Sleeps 5
2 King Beds

Villa, 2 Bedrooms, Private Pool, Sea View

Highlights

Balcony or patio

Private pool

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

Bathrobes

145 sq m
Sea view
Sleeps 4
2 King Beds

Suite (Outdoor Jacuzzi | 1A + 2C)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

Separate bath and shower

Rainfall showerhead

65 sq m
Sleeps 3
1 King Bed

Villa, Private Pool, Sea View (LUX 2 Bed Grand)

Highlights

Balcony or patio

Private pool

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

2 bedrooms

157 sq m
Sea view
Sleeps 5
2 Double Beds

Suite (Lux)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

Rainfall showerhead

Hairdryer

43 sq m
Sleeps 2
1 King Bed

Villa, 1 Bedroom, Private Pool, Garden View (Lux | 1A + 1C)

Highlights

Balcony or patio

Private pool

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

Separate bath and shower

100 sq m
Sleeps 2
1 King Bed

Villa, 2 Bedrooms, Private Pool, Garden View (Lux)

Highlights

Balcony or patio

Private pool

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

Bathrobes

145 sq m
Sleeps 4
2 King Beds

Villa, 3 Bedrooms, Private Pool, Beachfront (Grand)

Highlights

Balcony or patio

Private pool

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

3 bedrooms

254 sq m
Sea view
Sleeps 7
3 King Beds

Suite (Lux | Jacuzzi)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

Rainfall showerhead

Hairdryer

65 sq m
Sleeps 3
1 King Bed

Villa, Private Pool, Sea View (LUX 2 Bed Grand | 3A + 2C)

Highlights

Balcony or patio

Private pool

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

Rainfall showerhead

157 sq m
Sea view
Sleeps 5
1 Double Bed

Villa, 4 Bedrooms, Private Pool, Beachfront (Grand)

Highlights

Balcony or patio

Private pool

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

4 bedrooms

300 sq m
Sea view
Sleeps 10
4 King Beds

Suite (Lux | Jacuzzi 1A+2C)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

Separate bath and shower

Rainfall showerhead

65 sq m
Sleeps 3
1 King Bed

Villa, 1 Bedroom, Private Pool, Sea View (Lux | 1A + 1C)

Highlights

Balcony or patio

Private pool

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

Separate bath and shower

100 sq m
Sea view
Sleeps 2
1 King Bed

Villa, Private Pool, Sea View (LUX 2 Bed Grand | 3A + 2C)

Highlights

Balcony or patio

Private pool

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

Rainfall showerhead

157 sq m
Sea view
Sleeps 5
1 Double Bed

Suite (Lux)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

Separate bath and shower

Rainfall showerhead

43 sq m
Sleeps 2
1 King Bed

Villa, 2 Bedrooms, Private Pool, Beachfront (Grand)

Highlights

Balcony or patio

Private pool

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

2 bedrooms

157 sq m
Sea view
Sleeps 5
2 King Beds

Deluxe Suite (2A + 1C)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

Separate bath and shower

Rainfall showerhead

43 sq m
Sleeps 3
1 King Bed

Suite (Outdoor Jacuzzi)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

Rainfall showerhead

Hairdryer

65 sq m
Sleeps 3
1 King Bed

Villa, Private Pool, Sea View (LUX 2 Bed Grand | 4A + 1C)

Highlights

Balcony or patio

Private pool

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

Rainfall showerhead

157 sq m
Sea view
Sleeps 5
1 Double Bed

Villa, 3 Bedrooms, Private Pool, Sea View (Grand)

Highlights

Balcony or patio

Private pool

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

3 bedrooms

254 sq m
Sea view
Sleeps 7
3 King Beds

Deluxe Suite (1A + 2C)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

Separate bath and shower

Rainfall showerhead

43 sq m
Sleeps 3
1 King Bed

Villa, 1 Bedroom, Private Pool, Sea View

Highlights

Balcony or patio

Private pool

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

Rainfall showerhead

110 sq m
Sea view
Sleeps 2
1 King Bed

Villa, Private Pool, Sea View (LUX 2 Bed Grand | 1A + 3C)

Highlights

Balcony or patio

Private pool

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

Rainfall showerhead

157 sq m
Sea view
Sleeps 4
1 Double Bed

Deluxe Suite

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

Rainfall showerhead

Hairdryer

43 sq m
Sleeps 3
1 King Bed

Villa, 1 Bedroom, Private Pool, Garden View

Highlights

Balcony or patio

Private pool

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

Rainfall showerhead

110 sq m
Sleeps 2
1 King Bed

Villa, 5 Bedrooms, Private Pool, Beachfront (Grand)

Highlights

Balcony or patio

Private pool

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Flat-screen TV

Premium bedding

5 bedrooms

326 sq m
Sea view
Sleeps 12
5 King Beds

Similar properties

Pool

Hot tub

All-inclusive

Spa

for 1 room

includes taxes & fees

9 Jan - 10 Jan

On private beach

Pool

Spa

Kids pool

for 1 room

includes taxes & fees

9 Jan - 10 Jan

About the area

Maprao Island

A luxury stay in Maprao Island awaits you at Barcelo Coconut Island Phuket. You'll be 7.5 km (4.6 mi) from Bangkok Hospital Phuket and 9.8 km (6.1 mi) from Central Festival Phuket Shopping Center. Highlights at this beachfront resort include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Kahtor Spa can include hot stone massages, body wraps and body scrubs along with access to the sauna and steam room. The restaurant, Kabang Restaurant, serves Thai cuisine. The Beach Bar is the resort's own bar. Spend the day at the beach where you'll find umbrellas, and enjoy the 2 outdoor tennis courts and free kids' club. Additionally, you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute drive of this 5-property class Maprao Island resort include Wat Chalong and Bangla Road.

View more Resorts in Maprao Island

What's nearby

Vachira Phuket Hospital - 9 min drive
Phuket Weekend Market - 9 min drive
Bangkok Hospital Phuket - 10 min drive
Patong Go-Kart Speedway and Phuket Offroad Fun Park - 11 min drive
Central Festival Phuket Shopping Center - 12 min drive

Restaurants

‪Laemhin Lagoon Resort - ‬11 min walk
‪หมี่สะปํา คุณยายเจียร - ‬6 min drive
‪แหลมหินซีฟู้ด - ‬3 min walk
Tamarind Restaurant
‪ส. ข้าวต้ม - ‬6 min drive

About this property

Barcelo Coconut Island Phuket

Luxury resort on the beach, with 3 outdoor pools

Some rates at Barcelo Coconut Island Phuket are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Barcelo Coconut Island Phuket offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a waterslide. There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A children's pool, a fitness centre, and a sauna are also featured at the luxury Barcelo Coconut Island Phuket. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Maprao Island resort is smoke free.

266 guestrooms or units

3 dining venues

Deli

Kid's club (free)

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (free)

Poolside lounge chairs

Umbrellas for the pool

Conference centre

Business facilities

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Corner/local shop

Terrace

Garden

BBQ grill(s)

Gift shop

Newspapers in lobby (free)

No smoking on site

Bar or lounge

Bar on the beach

Bar by the pool

Barcelo Coconut Island Phuket offers 266 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

This Maprao Island resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Kahtor Spa has 9 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include hot stone massages, sports massages and Thai massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.

Languages

Chinese (Mandarin), English, Filipino, French, Russian, Thai

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle (surcharge)
Free self parking on site

Food and drink

3 restaurants
A bar/lounge
A beach bar
A poolside bar
Couples/private dining
Snack bar/deli

Restaurants on site

Kabang Restaurant
KoKo
Kucina
Kucina Restaurant
The Beach Bar

Things to do

2 outdoor tennis courts
3 outdoor pools
Beach volleyball
Beach yoga
Billiards/pool table
Children's pool
Fitness classes
Free bicycle rentals
Free children's club
Full-service spa
Gym
Kayaking
Outdoor pool (guest access)
Playground
Rowing/canoeing
Sailing
Sauna
Spa tub
Steam room
Stereo
Waterslide

Family friendly

3 outdoor pools
Children's pool
Free children's club
Grocery/convenience store
In-room babysitting
In-room full-sized refrigerator/freezer
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

Business centre
Conference centre
Meeting room

Outdoors

Barbecue grill
Beach towels
Beach umbrellas
Free pool cabanas
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

9 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot stone massages
Sauna
Spa open daily
Sports massages
Steam room
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Pool access ramp on site
Well-lit path to entrance
Wheelchairs on site

Room amenities

Bedroom

Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

Electric kettle
Free bottled water
Full-sized refrigerator/freezer
Limited room service
Minibar

Air conditioning
Connecting rooms available
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in time starts at 2:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

For more details, please contact the property using the information on the booking confirmation

This property offers a 24-hour water taxi service from The Villa Laem Hin Lagoon Resort. Guests must contact property prior to arrival.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! One child 1 year old or younger stays free when using existing bedding.

Rollaway/extra beds are available for THB 1500.0 per day.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: THB 1200 per vehicle (one-way)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: THB 1500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Pool access available from 7:00 AM to 6:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Coconut Island Village

Village Coconut Island

Village Villa Coconut Island

Village Coconut Island Villa Maprao Island

Village Coconut Island Villa

Village Coconut Island Maprao Island

Village Coconut Island Hotel Maprao Island

Village Coconut Island Hotel

Frequently asked questions

What is the cancellation policy at Barcelo Coconut Island Phuket?

Barcelo Coconut Island Phuket offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Barcelo Coconut Island Phuket?

As of 26 Dec 2024, prices found for a 1-night stay for 2 adults at Barcelo Coconut Island Phuket on 7 Jan 2025 start from AU$421.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Barcelo Coconut Island Phuket?

Yep, Barcelo Coconut Island Phuket has a free self car park.

Are there any beaches close to Barcelo Coconut Island Phuket?

The closest beach to Barcelo Coconut Island Phuket is Patong Beach (14.7 km).

Is there a spa on site at Barcelo Coconut Island Phuket?

Yep, Kahtor Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Barcelo Coconut Island Phuket have a pool?

Barcelo Coconut Island Phuket has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 7:00 AM to 6:00 PM.

Does Barcelo Coconut Island Phuket have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Barcelo Coconut Island Phuket?

Barcelo Coconut Island Phuket features 3 outdoor pools, a full-service spa and free pool cabanas.

What makes Barcelo Coconut Island Phuket a romantic place to stay?

Couples spa treatments and beachfront dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Barcelo Coconut Island Phuket.

Is Barcelo Coconut Island Phuket family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Barcelo Coconut Island Phuket is a hit with families.

Does Barcelo Coconut Island Phuket serve breakfast?

Yeah, breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Barcelo Coconut Island Phuket?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Barcelo Coconut Island Phuket?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Barcelo Coconut Island Phuket?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Barcelo Coconut Island Phuket?

No, pets are not allowed.

Barcelo Coconut Island Phuket Reviews

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Nicola

2 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyed the location, excellent spa onsite, pools and dining options. Enjoyed a Seaview villa with pool. Very relaxing. Will be back.

Stayed 3 nights in Nov 2024

10/10 Excellent

Whitney

Travelled with partner

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Aug 2024

2/10 Terrible

Larinda

29 July 2024

Stayed 6 nights in Jul 2024

10/10 Excellent

E M

17 July 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

10/10 Excellent

Bernard

25 June 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Restful excellent staff

Stayed 25 nights in May 2024

8/10 Good

Stuart

Travelled with family

16 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property and excellent, personable staff at every level. Showers were cold everyday and beds not comfortable.

Stayed 8 nights in Feb 2024

2/10 Terrible

Paul

1 Oct 2023

Disliked: Cleanliness, property conditions & facilities

A complete disappointment - Blocked and leaking toilet, rusty and splitting bath making it unusable, loud noisy air conditioning unit made it impossible to sleep, dangerous uneven steps that made some areas in the resort unsafe to walk. Construction site next to main pool was not only extremely noisy but made the use of the main pool unusable due to the layer of dust on the water which also made us question the quality of the water. During our 8 night stay the sheets were never changed. We ended up moving to a 5 star resort that was cheaper in price and far superior in every respect. We were with two other families at the time and all three families had similar experiences to us. The day we left we met another family on the water taxi that were also leaving for the same reasons as us. Would not recommend

Stayed 8 nights in Aug 2023

10/10 Excellent

Claire Louise

Travelled with family

29 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Just beautiful, it’s a tropic island with a great hotel.

Stayed 9 nights in Aug 2023

10/10 Excellent

Karen

Travelled with partner

18 Aug 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There was simply nothing that we did not love about this place. To say that the staff catered to our every need is a massive understatement as they treated us like royalty . From the beach cleaning team all the way through to the front of office manager they catered for our every need. Our Villa and pool were immaculate and we're serviced twice a day. Food and cocktails were exceptional and we have the bellies to prove it. We would not hesitate to recommend this incredible hotel.

Stayed 13 nights in Aug 2023

8/10 Good

Audrius

21 Jan 2023

Liked: Property conditions & facilities, room comfort

Stayed 7 nights in Jan 2023

2/10 Terrible

John

Travelled with family

24 Dec 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty - Huge Disappointment

This was a huge disappointment. We rented a pool villa but found it to be very dirty. The beds were made but it looked like they just remade the bed using the same sheet and blankets previous guests used because we found blonde hair and bread crumbs. Bathroom toilet had used toilet paper from previous guests that were not emptied out. Bathroom sinks did not drain. Worst of all, my wife found a roach in the living room. She's very hygienic so we checked out after one night out of five nights we paid for. We booked through Hotels.com (non-refundable) and asked if it was possible to get at least a partial refund, and the manager said they would like to, but they need to discuss if it's possible through Hotels.com. well, after a few days, we got a letter from Hotels.com saying the hotel would not issue even a partial refund. And I also just noticed Hotels.com no longer allows booking at this hotel through it's we site.

Stayed 5 nights in Dec 2022

2/10 Terrible

Tarek

Travelled with family

6 Dec 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2022

10/10 Excellent

Rhonda

Travelled with partner

9 Oct 2022

Liked: Staff & service, amenities, property conditions & facilities

Fantastic resort would highly recommend

Stayed 3 nights in Oct 2022

10/10 Excellent

Michelle

18 Aug 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Aug 2022

6/10 Okay

Marianne, Muscat

Travelled with family

11 July 2022

Liked: Staff & service, amenities

This is a beautiful island. The spa treatments are excellent but pricey for Thailand. The villas are dated and not cleaned very well. The private pools are very nice but no one cleaned outside around our pool the whole time we stayed. The food is average and expensive. The staff are very friendly but lack proper training often serving the next course while your dirty plates from the first course are still on your table. There are stray dogs wandering around often coming into the restaurant where guests are feeding them so they tend to hang around the tables. There is no adults only restaurant or bar in the evening. While these seem like trivial things to some people this is a 5 star priced resort but is not deserving of 5 stars maybe 3.5/4. If the above mentioned things don’t bother you I sure you be more than happy with the place.

Stayed 8 nights in Jul 2022

10/10 Excellent

Joel, Belleville

Travelled with family

23 Mar 2022

Liked: Staff & service, amenities, property conditions & facilities

This is a great resort. However there is nothing else on the island but a few little places to eat or buy beer. The resort wants to keep you captive of their prices for drinks and food. My wife who is Thai ended up getting tuk tuk to go buy beer and such. The resort itself has plenty to do including free paddle board, kayak, and small sailing boats. The breakfast buffet is world class.

Stayed 3 nights in Mar 2022

10/10 Excellent

Timothy

Travelled with partner

9 Nov 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Went for our honeymoon. Friendly staff and Awesome place

Stayed 10 nights in Oct 2021

10/10 Excellent

Edmund

27 July 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise

There was not a hitch. If we forgot something or wanted something, the staff would go out of there way to help us. My missus feet where sore from her sandals. They offered to pick us up everyday and take us anywhere we wanted to go on the island. Absolute care.

Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner

23 Mar 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful hotel, great alll-inclusive package, friendly staff. Ideal for people looking to get away from the hustle and bustle of Phuket but still pretty near if you want to go explore.

Stayed 5 nights in Feb 2020

8/10 Good

Anthony

4 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

For the get there and chill people

Ideal if you’re all inclusive and just want to chill. Could benefit from more drinking water and padding on the sun loungers

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

26 Feb 2020

Liked: Cleanliness

Stayed 8 nights in Feb 2020

10/10 Excellent

Verified traveller

20 Feb 2020

Liked: Cleanliness, staff & service, amenities

Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner

17 Feb 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The villa we had was fantastic, well laid out, huge for two of us, our own pool. The staff are wonderful, especially when dining. A;an, Hazel and Lacey were great. We were on the all inclusive package, which was the best. Al the little extras that came with it and was great value for money. The food in the main restaurant next to the beach was wonderful. Drinks were great, glasses filled when empty, which is something i have not see before, waiter service, which was efficient and not a problem for any of the staff.

Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner

11 Feb 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautifully landscaped. Staff all very friendly and helpful. Beach was lovely (when the tide goes out, not as pleasing, however not a show-stopper at all). Food was very nice.

Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family

10 Feb 2020

Liked: Staff & service, amenities, property conditions & facilities

We were upgraded to a 3 bedroom villa, which was so nice. This resort has something to offer everyone.

Stayed 3 nights in Jan 2020

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