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Arkana 9 Suites Group Amber - Capital O

3.0 star property
Hotel with an outdoor pool, near Playa del Carmen Main Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arkana 9 Suites Group Amber - Capital O

Outdoor pool
Exterior
Basic | Room amenity
Terrace/patio
Master Suite

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Calle 42 Nte MZ 131 LT 16, Pocn Zacil Ha, Playa del Carmen, QROO, 77720
  • Mamitas Beach
    12 min walk
  • Quinta Avenida
    12 min walk
  • Playa del Carmen Main Beach
    13 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    9 min drive

Room options

Junior Suite

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Separate bedroom
Private bathroom
Microwave
Griddle
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Deluxe Suite

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
TV
2 bedrooms
Private bathroom
2 bathrooms
Microwave
  • 55 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Family Suite

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
TV
2 bedrooms
Private bathroom
2 bathrooms
Microwave
  • 65 sq m
  • Sleeps 4
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed

Suite

Highlights

Air conditioning
Kitchenette
TV
Separate bedroom
Private bathroom
Microwave
Griddle
Cookware/dishes/utensils
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Suite

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Separate bedroom
Private bathroom
Microwave
Griddle
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

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for 1 night
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About the area

Playa del Carmen

At Arkana 9 Suites Group Amber - Capital O you'll be within just a 15-minute stroll of popular places like Playa del Carmen Main Beach and Mamitas Beach. Highlights at this hotel include an outdoor swimming pool. .This smoke-free hotel offers free WiFi in public areas. .Attractions within a 10-minute drive of this 3-property class Zazil-ha hotel include Quinta Avenida and Playa del Carmen Maritime Terminal.

What's nearby

  • Mamitas Beach - 12 min walk
  • Quinta Avenida - 12 min walk
  • Playa del Carmen Main Beach - 13 min walk
  • Plaza Las Americas - 3 min drive
  • Playa del Carmen Maritime Terminal - 4 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive

Restaurants

  • ‪Los de Carnitas "El Tío - ‬3 min walk
  • ‪La Birria - ‬3 min walk
  • ‪La Pista Musical - ‬6 min walk
  • ‪Tacos de Cecina Yecapixtla - ‬6 min walk
  • ‪La Bamba Jarocha - ‬4 min walk

About this property

Arkana 9 Suites Group Amber - Capital O

Hotel with an outdoor pool, near Playa del Carmen Main Beach
Arkana 9 Suites Group Amber - Capital O offers its guests an outdoor pool. WiFi is free in public spaces.

This 3-star Playa del Carmen hotel is smoke free.

  • 8 guestrooms or units
  • No smoking on site
Arkana 9 Suites Group Amber - Capital O offers 8 accommodations with air conditioning. Televisions come with digital channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room microwave
  • Outdoor pool

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Griddle
  • Microwave

More

  • Air conditioning
  • Laptop workspace
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Private entrance

Pets

  • Pets and service animals are not allowed at Arkana 9 Suites Group Amber - Capital O

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Frequently asked questions

Are there any beaches close to Arkana 9 Suites Group Amber - Capital O?

Yep, Arkana 9 Suites Group Amber - Capital O is a short 13-minute walk from Playa del Carmen Main Beach.

Does Arkana 9 Suites Group Amber - Capital O have a pool?

Arkana 9 Suites Group Amber - Capital O has an outdoor pool.

Is there a free airport shuttle available at Arkana 9 Suites Group Amber - Capital O?

No, Arkana 9 Suites Group Amber - Capital O does not offer an airport shuttle service.

What time are check-in & check-out at Arkana 9 Suites Group Amber - Capital O?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Arkana 9 Suites Group Amber - Capital O?

No, pets and service animals are not allowed.

Arkana 9 Suites Group Amber - Capital O Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 2 out of 8 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Brent

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
SCAM!!!!
This was a total scam, so stay away. After booking a room, they did not send instructions to how to enter the property and there is not reception. I was literally stuck without a room and there was no number to call. Thankfully hotels.com came through and found me a room late into the night. Stay away from this, I am shocked that it is still on this site.
Stayed 1 night in Dec 2021

10/10 Excellent

JG811, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My apartment was so spacious and had everything you could need, a full kitchen, huge bathroom and bedroom, smart TV. It was very secure and a home away from home.
Stayed 14 nights in Jan 2021

4/10 Poor

Greg

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This has been simply a disappointing experience with falsely advertised pictures/rooms, virtual check in, loud premises, simply not worth the money being paid
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Playa Del Carmen
Great location near local taco carts. Manager was prompt in responding. Enjoyed our stay.
Stayed 1 night in Nov 2020

10/10 Excellent

JORGE

Stayed 1 night in Aug 2020

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay! Highly recommend!
I can't say enough good things about this property. I stayed here for two weeks with my young daughter and it was like home. The apartments are fully stocked with a kitchen and bedroom and dining area. There is powerful air conditioning, kitchen supplies and dining tables. The complex has a pool and grill area, which is great. The property is near shopping and is a short walk to the beach. The staff is beyond friendly---all of them---and they are always available to help. I highly recommend Arkana9 Suites for anyone who wants a home-like property near everything.
Stayed 2 nights in Jun 2020

2/10 Terrible

jorge

Stayed 4 nights in Apr 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020