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Hotel El Campanario

3.0 star property
Hotel with a 24-hour front desk, a short walk to Quinta Avenida
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel El Campanario

Exterior
Front of property
Private kitchen
Exterior
Studio, 2 Double Beds

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Avenida 15 Norte No. 218, Esquina Calle 12, Col Centro, Playa del Carmen, QROO, 77710
  • Calle 12
    ‪1 min walk‬
  • Nuestra Senora del Carmen Catholic Church
    ‪1 min walk‬
  • Central Square
    ‪3 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪11 min walk‬

Room options

View all photos for Family Suite

Family Suite | Living area

Family Suite

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
HDTV
Ceiling fan
Designer toiletries
Private bathroom
  • 95 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Studio, 2 Double Beds

Studio, 2 Double Beds

Studio, 2 Double Beds

Highlights

Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
In-room safe
  • 85.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Multiple Beds (Plus Single Bed)

Deluxe Room, Multiple Beds (Plus Single Bed)

Deluxe Room, Multiple Beds (Plus Single Bed)

Highlights

Balcony
Air conditioning
HDTV
Ceiling fan
Designer toiletries
Private bathroom
Cable channels
In-room safe
  • 84.9 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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About the area

Playa del Carmen

Hotel El Campanario puts you in the heart of Playa del Carmen, within just a 10-minute stroll of popular attractions like Quinta Avenida and Playa del Carmen Main Beach. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include tour/ticket assistance, multilingual staff and a front desk safe. There's also the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3-property class Downtown Playa del Carmen hotel include Xplor Theme Park and Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Avenida - 3 min walk
  • Quinta Alegría Shopping Mall - 5 min walk
  • Playa del Carmen Main Beach - 10 min walk
  • Mamitas Beach - 12 min walk
  • Playa del Carmen Maritime Terminal - 12 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Logia Café - ‬2 min walk
  • ‪La Famiglia - ‬2 min walk
  • ‪El Ranchito By Playa del Carmen - ‬1 min walk
  • ‪La Cochi-loka - ‬4 min walk
  • ‪La Chancla - ‬2 min walk

About this property

Hotel El Campanario

Hotel with a 24-hour front desk, a short walk to Quinta Avenida
As a guest of Hotel El Campanario, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces.

This 3-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 16 guestrooms or units
  • 4 levels
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • No smoking on site
Hotel El Campanario offers 16 accommodations, which are accessible via exterior corridors and feature a safe and a ceiling fan. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Minimum Spring Break check-in age is 18 years old. This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Campanario
Hotel El Campanario
Hotel El Campanario Playa del Carmen
El Campanario Playa del Carmen
El Campanario Playa l Carmen
Hotel El Campanario Hotel
Hotel El Campanario Playa del Carmen
Hotel El Campanario Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Hotel El Campanario?

Hotel El Campanario offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel El Campanario?

Yep, Hotel El Campanario is a short 10-minute walk from Playa del Carmen Main Beach.

Is there a free airport shuttle available at Hotel El Campanario?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Hotel El Campanario?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel El Campanario?

No, only service animals are allowed.

Hotel El Campanario Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 40 reviews" "
Rating 8 - Good. 15 out of 40 reviews" "
Rating 6 - Okay. 10 out of 40 reviews" "
Rating 4 - Poor. 5 out of 40 reviews" "
Rating 2 - Terrible. 3 out of 40 reviews" "

7.6/10

Cleanliness

6.8/10

Staff & service

10/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Brendan

I liked being close to the party part of town
Stayed 1 night in Sep 2024

10/10 Excellent

NORMA GONZALEZ

Business traveller
Liked: Amenities, property conditions & facilities
Muy buena ubicacion
Stayed 1 night in Nov 2023

2/10 Terrible

Raul

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWFUL EVERYTHING! When we got to the hotel they’ve already sold our room.
Stayed 1 night in Feb 2022

2/10 Terrible

Orion

Stayed 1 night in Feb 2022

10/10 Excellent

Kirkland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

8/10 Good

Cam, Pennsylvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for price as standard hotel
nice price and location. disappointed to learn that their advertised beach club pases arent real, and not all the rooms come with kitchenette!These were deal breakers for me. I wouldn have booked elsewhere had I known. Otherwise hotel is pretty good.
Stayed 8 nights in Mar 2018

10/10 Excellent

ALEX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay in playa
A delightful place to stay from first arrival to exit. All were friendly and more than courteous. I stayed 12 days --will probably stay for at least a month next summer. I've no doubt that Claudia would have made sure that any issue was dealt with immediately but there really were no significant concerns at all. The rooms are simple but kept very clean. Absolutely great shower, lots of hot water. Has a full oven /stove and a refrigerator with cooking supplies. A microwave would have been more useful with so many affordable and fine places to eat. Wifi good enough to use for work & neflix. Just a 5minute walk to the beach. Near the hustle of Coco Bongo and 5th avenue yet I was never disturbed by noise. A lovely church across the street provided many evenings of pleasant music. Bring your own washclothes if they are a necessity but I lacked for nothing else. Never took a cab once while I was there. 7 mins to Walmart, 15 minutes from a great little gym, the 6th calle Evolve gym that the locals use which is a fraction of the cost of the gym by the beach. The new restaurant just opened on 12th, 50 yards towards 2oth is quite good as is the one across from Coco Bongo on the corner of 10th Ave and 12th. If you do choose to go to Coba, go on your own as while the tours are a good deal, they will rush you. If you're on a budget or not, do go to Donna Paula's on 6th between 10th &15th. 2 can eat grandly for 100 pesos. I could not imagine staying anywhere but El C next summer.
Stayed 12 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Normal hotel for one night
It was only one night
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location to ADO bus station.Just a short walk to all amenities.Overall a good experience.I have booked this hotel three times in the past year

6/10 Okay

Dave, San Leandro, CA

Centrally located hotel to everything.
Pro: Centrally located, two blocks from 5th Ave, one block from ADO bus station, 15 minute walk to beach, clean and roomy hotel room, good price. Con: Accross the street from noisy church. Church bell rings loudly early in morning and church goers are loadly singing on microphone in morning and evening, no face towels or cups for brushing teeth.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night at this hotel this is my second visit .Close to beach and Ado bus terminal.Very satisfied will book this hotel again on my way to and from Corozal Belize

4/10 Poor

Tania, Mexico

Disliked: Staff & service, room comfort
You got what you paíd
Need yo improved in the service

6/10 Okay

COACH HORSE, Washington, DC, USA

Disliked: Staff & service, room comfort
Trip was not bad made the best of it.
There was phone service, staff did not speak English at all and could not get thru on the phone once I had to go to a local store to get a phone card to call the shuttle company for the return ride to the airport, I had paid them in advance when I got to Mexico had a ride to the hotel never got a ride back. This hotel is not on the beach as it look like online, also beds are very hard not comfortable at all.

4/10 Poor

Robert, Montana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel El Campanario Playa Del Carmen
I can't recommend this hotel. The first room we were given the air condition unit would not work and the toilet had a leak on the floor. We asked to move and were moved to a different room but the bathroom had an awful smell and we had to have room service to come and clean it. The hotel is also being used for long term rentals and was noisy late into the night.

4/10 Poor

Jeff

Disliked: Staff & service, property conditions & facilities, room comfort
Not impressed.
This hotel is in an okay location except there is a Church right next door. The bells start ringing every day at 7:30 a.m.! The rooms are very basic with no hot water in the bathroom or kitchenette sinks. The shower splashes all over the floor if you use any water pressure at all. There are better choices - don't bother with this one.

8/10 Good

Sal, Saint Louis, Mo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally Located
For what is was an excellent find. When I am staying at a hotel I want the room to be clean and comfortable and not expensive. This hotel fit the bill to the T. While it was a little noisy from the church across the street ringing its bells, this hotel did not dissappoint. Located near the main drag for restaurants and shopping and the beach.

8/10 Good

Katie, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would stay again.
I really liked this room for the price that we got it for. I was nervous because there weren't any reviews on it and it was so cheap, but when we go there it was a huge room with two beds and air conditioning and a great shower. My complaint is that it is next to a night club and if you like to sleep in the hours of 1130 and 330 then this is not the hotel for you. Also the lock on the door is questionable at best but just lock the valuables in the safe. Overall i would stay here again for sure

6/10 Okay

Olga, Seattle, WA

Liked: Cleanliness, room comfort
Excellent for 1 or 2 nights.
This hotel is very conveniently located to everything. We have arrived very late, around midnight and had no problem finding it. Just 2 blocks up from the 5th and somewhat quiet. The room was very basic and clean, but that was all we needed as we stayed for 1 night only and had to leave early. The room even had a small kitchen area and a fridge, which is great for someone on the budget. We don't think the hotel has elevators, so pick accordingly. When we arrived the staff asked us about our itinerary (which we forgot), and had hard time finding us in their system without it. No big deal. Great and very inexpensive placed to eat around the hotel

8/10 Good

YUKI

Stayed 9 nights in Dec 2023

4/10 Poor

Alejandro

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desde el inicio fue todo una decepción, mi reservación no estaba y me hicieron pagarla nuevamente, en la habitación solo había un contacto de Luz apesar de que la habitación es grande. Muy mal servicio la verdad.
Stayed 1 night in May 2021

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

6/10 Okay

pao, cozumel

Disliked: Staff & service
Buena ubicacion
El hotel esta bien ubicado la recepcion poco formal y la persona acargo poco cortes la habitacion limpia pero el baño tenia mucho olor a drenaje. Para una noche esta ok
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Disliked: Staff & service
Bien
Exelente hubicacion y y acceso falta estacionamiento pero en general estubo bien
Stayed 1 night in Nov 2017

6/10 Okay

Francia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Sep 2017

8/10 Good

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal muy amable
Todo muy bien, el personal de administracion muy amable. Cualquier cuestion te la resuelven de inmediato. Estuve 3 dias muy agusto. Gracias
Stayed 3 nights in Aug 2017