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Ocean Maya Royale - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with 2 outdoor pools

Photo gallery for Ocean Maya Royale - Adults Only - All Inclusive

Outdoor wedding area
On the beach, white sand, beach massages
Privilege Romance Suite | Living area
Privilege Junior Suite Adults Only | Garden view
2 outdoor pools, pool umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
The current price is AU$521
includes taxes & fees
22 Apr - 23 Apr

Explore the area

Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Tres Rios Ecopark
    ‪8 min drive‬
  • Maroma Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬

Room options

View all photos for Privilege Junior Suite Adults Only

Privilege Junior Suite Adults Only | Garden view

Privilege Junior Suite Adults Only

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Romance Suite

Privilege Romance Suite

Privilege Romance Suite

Highlights

Furnished balcony
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe

Minibar, in-room safe, desk, blackout curtains

Maya Superior Deluxe

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Ocean Maya Royale - Adults Only - All Inclusive . You'll be 2.7 km (1.7 mi) from El Camaleón Mayakoba Golf Course and 4.5 km (2.8 mi) from Playa Xcalacoco. Highlights at this all-inclusive property include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Despacio Spa Centre can include Swedish massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, La Hacienda, serves international cuisine and is open for breakfast, lunch and dinner. With 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site gym, outdoor tennis court and sauna. 2013 square feet (187 square metres) of event facilities include a meeting room and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also free self parking, along with the convenience of car rentals on site. .Attractions within a 15-minute drive of this 4.5-property class Riviera Maya property include Maroma Beach and Tres Rios Ecopark.

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min drive - 3.2 km
  • Gran Coyote Golf - 7 min drive - 5.9 km
  • Tres Rios Ecopark - 8 min drive - 3.7 km
  • Maroma Beach - 13 min drive - 8.5 km
  • Playa Xcalacoco - 18 min drive - 8.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 43 min drive

Restaurants

  • ‪Black & White - ‬3 min walk
  • ‪Beach Bar - ‬9 min walk
  • ‪Jaal-Ha - ‬11 min walk
  • ‪Coco Café - ‬7 min drive
  • ‪Bluemoon - ‬1 min walk

About this property

Ocean Maya Royale - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools
Ocean Maya Royale - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Ocean Maya Royale - Adults Only - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

Event space at this property measures 2013 square feet (187 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the luxury Ocean Maya Royale - Adults Only - All Inclusive . Self parking is free.

This 4.5-star Playa del Carmen property is smoke free.

  • 320 guestrooms or units
  • 2 levels
  • 32 buildings
  • 5 dining venues
  • 4 bars or lounges
  • 2013 sq ft of conference space
  • 187 sq. m of conference space
  • Deli
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
Ocean Maya Royale - Adults Only - All Inclusive offers 320 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa. Other services include sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • El Charro
  • La Dolce Vita
  • La Hacienda
  • Yookoso

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,013 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Maya Royale - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa and Mastercard. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Frequently asked questions

What is the cancellation policy at Ocean Maya Royale - Adults Only - All Inclusive ?

Ocean Maya Royale - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean Maya Royale - Adults Only - All Inclusive ?

As of 26 Mar 2025, prices found for a 1-night stay for 2 adults at Ocean Maya Royale - Adults Only - All Inclusive on 22 Apr 2025 start from AU$521.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ocean Maya Royale - Adults Only - All Inclusive ?

Yep, Ocean Maya Royale - Adults Only - All Inclusive has a free self car park.

Are there any beaches close to Ocean Maya Royale - Adults Only - All Inclusive ?

The closest beach to Ocean Maya Royale - Adults Only - All Inclusive is Maroma Beach (6.8 km).

Is there a spa on site at Ocean Maya Royale - Adults Only - All Inclusive ?

Yep, Despacio Spa Centre is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Ocean Maya Royale - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Ocean Maya Royale - Adults Only - All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Ocean Maya Royale - Adults Only - All Inclusive ?

Ocean Maya Royale - Adults Only - All Inclusive features 2 outdoor pools, a full-service spa and 5 restaurants.

What makes Ocean Maya Royale - Adults Only - All Inclusive a romantic place to stay?

Ocean-view dining, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Ocean Maya Royale - Adults Only - All Inclusive .

Is Ocean Maya Royale - Adults Only - All Inclusive family-friendly?

No, Ocean Maya Royale - Adults Only - All Inclusive is an adults-only property.

Is there a free airport shuttle available at Ocean Maya Royale - Adults Only - All Inclusive ?

No, Ocean Maya Royale - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean Maya Royale - Adults Only - All Inclusive ?

Yep, you can grab a meal at Ocean Maya Royale - Adults Only - All Inclusive 's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Ocean Maya Royale - Adults Only - All Inclusive ?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Ocean Maya Royale - Adults Only - All Inclusive ?

No, pets and service animals are not allowed.

Ocean Maya Royale - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1089 out of 1801 reviews
Rating 8 - Good. 419 out of 1801 reviews
Rating 6 - Okay. 166 out of 1801 reviews
Rating 4 - Poor. 60 out of 1801 reviews
Rating 2 - Terrible. 67 out of 1801 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice resort with wonderful staff. It has variety of food options and entertainment.
Stayed 7 nights in Dec 2024

8/10 Good

Bryan

Stayed 8 nights in Dec 2024

10/10 Excellent

Laraib, Toronto

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent resort, one of the best we have been to! There are many food options and a lovely beach, but what I loved most are the number of activities the experience team hosts EVERYDAY for FREE. There is also room service for free!! We enjoyed the activities we engaged in (a lagoon tour with an opportunity to swim, kayaking, bracelet making, nightly shows, macrame, bingo, live music, the list goes on!) and most importantly LOVED the experience team themselves. Viri, one of the experience team members, was most incredible! She was always so warm and welcoming and went out of her way to ensure we made the most of our trip and had fun. Kendall, Carlos, and Dali were also fabulous! We would definitely come back, and recommend this to anyone. There were lots of amenities available and everyone was incredibly kind. We felt so safe on this resort and look forward to returning. 10/10!
Stayed 7 nights in Dec 2024

8/10 Good

Kyra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Ruth, Warsaw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds, the pool and beach were always clean. All of the staff were super attentive and friendly. We had the Privilege package and it was wonderful. The beds were very comfortable, the food was delicious! We had a wonderful time getting lots of R&R. We always had a golf cart ride to wherever we needed if we needed it.
Stayed 7 nights in Dec 2024

8/10 Good

zohreh

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean rooms and area, nice staff and quiet place for chilling out
Stayed 4 nights in Dec 2024

8/10 Good

Hong-MY, ALEXANDRI

Stayed 5 nights in Sep 2024

10/10 Excellent

Sonja

Stayed 6 nights in Aug 2024

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Wonderful Getaway for Adults We had a great experience at the Ocean Maya Royale resort! From the moment we arrived, the atmosphere was safe, cozy, and welcoming. Viridiana and her entertainment team went above and beyond to create personalized connections with guests, offering engaging and enjoyable activities throughout our stay. The food was delicious, with plenty of options to satisfy different tastes, and the staff were exceptionally friendly and accommodating. Room service was excellent, making us feel pampered and well taken care of. The beach was well-maintained, perfect for relaxing and swimming. For those looking to explore the underwater world, scuba diving instructors (https://diveitmexico.com/) were available at the beach, offering lessons and guidance for beginners. We also appreciated the convenience of gift shopping right at the resort. Overall, this is an excellent place for a relaxing and fun-filled adult getaway. Highly recommended!
Stayed 7 nights in Dec 2024

10/10 Excellent

Shellayne

Liked: Cleanliness, staff & service, property conditions & facilities
Something for everyone here, would highly recommend this resort.
Stayed 9 nights in Dec 2024

8/10 Good

Tomer

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Bonita Sonya

Stayed 3 nights in Dec 2024

8/10 Good

Fuad

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Cafeteria options & staff were superb and pool services were above standards
Stayed 6 nights in Dec 2024

6/10 Okay

Steve

Liked: Cleanliness
I would say this hotel is average at best. Buffet was very average and the same items every day. After staying at 9 different all inclusive resorts in the area, I would say thisone was the most average.
Stayed 7 nights in Dec 2024

8/10 Good

Alexandre

Stayed 6 nights in Dec 2024

6/10 Okay

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Ramiro, CHICAGO

Stayed 3 nights in Sep 2024

8/10 Good

Marcela, Bloomfield Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and useful staff, good food at the buffet, walkable property. Resort is not new but well maintained. Entertaiment was OK. The a-la-carte restaurants were not very good.
Stayed 7 nights in Dec 2024

6/10 Okay

Grigoriy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nothing special about this hotel. Not convenient entry to the beach.
Stayed 7 nights in Dec 2024

6/10 Okay

Jaimel

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The selection of food is small. Staff is excellent.
Stayed 3 nights in Dec 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Taras

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2024

6/10 Okay

Veronica

Travelled with partner
Liked: Staff & service
Rooms are older, food is average,
Stayed 6 nights in Dec 2024

10/10 Excellent

Maria

Stayed 3 nights in Jul 2024

8/10 Good

Jenine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024