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Copthorne Hotel & Apartments Queenstown Lakeview

4.0 star property
Eco-certified hotel with fitness centre and 24-hour front desk

Photo gallery for Copthorne Hotel & Apartments Queenstown Lakeview

Local cuisine
In-room safe, desk, blackout curtains, iron/ironing board
Apartment, 2 Bedrooms
View from property
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Breakfast available
  • Room service
  • Bar
  • Gym
The current price is AU$245
includes taxes & fees
19 Mar - 20 Mar

Explore the area

Map
88 Frankton Road, Queenstown, 9300
  • Queenstown Gardens
    ‪7 min walk‬
  • Queenstown Beach
    ‪9 min walk‬
  • Queenstown Ice Arena
    ‪9 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior 2 Queen

In-room safe, desk, blackout curtains, iron/ironing board

Superior 2 Queen

Highlights

Patio
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Lakeview 2 Queen

In-room safe, desk, blackout curtains, iron/ironing board

Superior Lakeview 2 Queen

Highlights

Balcony
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Lakeview Queen

In-room safe, desk, blackout curtains, iron/ironing board

Superior Lakeview Queen

Highlights

Balcony
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 34 sq m
  • Lake view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
LCD TV
  • 44 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Superior Accessible 1 King

Superior Accessible 1 King

Superior Accessible 1 King

Highlights

Heating
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment

In-room safe, desk, blackout curtains, iron/ironing board

Apartment

  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Superior 2 Queen Room With Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior 2 Queen Room With Lake View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior 2 Queen Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior 2 Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Queen Room With Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen Room With Lake View

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express And Suites Queenstown by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1007)
The price is AU$391
for 1 room
includes taxes & fees
21 Mar - 22 Mar
Holiday Inn Express And Suites Queenstown by IHG

About the area

Queenstown

Copthorne Hotel & Apartments Queenstown Lakeview puts you in the heart of Queenstown, within just a 10-minute stroll of St Josephs Parish and Queenstown Gardens. Highlights at this eco-friendly hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Hillarys Restaurant, serves local cuisine and is open for breakfast. The Rocks Cafe & Bar is the hotel's own bar, serving drinks along with dinner. Enjoy the gym and Hot tub. Added amenities include free Wi-Fi in public areas, laundry facilities and ski storage. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also limited parking, along with the convenience of car rentals on site. .Within a 20-minute drive of this 4-property class Queenstown City Centre hotel, attractions include Skyline Queenstown and Coronet Peak Ski Area.

What's nearby

  • Queenstown Gardens - 7 min walk - 0.6 km
  • Queenstown Beach - 9 min walk - 0.8 km
  • Queenstown Mall - 11 min walk - 1.0 km
  • Kiwi and Birdlife Park - 18 min walk - 1.6 km
  • Skyline Queenstown - 20 min walk - 1.7 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 7 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Cookie Time - ‬11 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Rata - ‬11 min walk
  • ‪Kfc - ‬12 min walk

About this property

Copthorne Hotel & Apartments Queenstown Lakeview

Eco-certified hotel with fitness centre and 24-hour front desk
Copthorne Hotel & Apartments Queenstown Lakeview offers its guests Access to hot tub and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, ski storage, and tour/ticket assistance are also featured at the eco-certified Copthorne Hotel & Apartments Queenstown Lakeview. Limited free parking is available on a first-come, first-served basis.

This 4-star Queenstown hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 4 levels
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Copthorne Hotel & Apartments Queenstown Lakeview offers 85 accommodations with a safe and a hairdryer. 32-inch LCD televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transport

  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hillarys Restaurant
  • The Rocks Cafe & Bar

Things to do

  • Bicycle storage
  • Gym
  • Hot tub
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday and Wednesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35.00 for adults and from NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Apartments
Copthorne Hotel & Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown
Copthorne Hotel Lakeview
Copthorne Hotel Queenstown
Copthorne Lakeview
Copthorne Lakeview Hotel
Copthorne Queenstown Lakeview
Hotel Copthorne Queenstown
Copthorne Hotel And Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown Lakeview
Copthorne Hotel Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview Hotel
Copthorne Hotel & Apartments Queenstown Lakeview Queenstown

Frequently asked questions

What is the cancellation policy at Copthorne Hotel & Apartments Queenstown Lakeview?

Copthorne Hotel & Apartments Queenstown Lakeview offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Copthorne Hotel & Apartments Queenstown Lakeview?

As of 7 Mar 2025, prices found for a 1-night stay for 2 adults at Copthorne Hotel & Apartments Queenstown Lakeview on 19 Mar 2025 start from AU$244.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Copthorne Hotel & Apartments Queenstown Lakeview?

Yep, Copthorne Hotel & Apartments Queenstown Lakeview has a free self car park. Onsite parking is limited.

Are there any beaches close to Copthorne Hotel & Apartments Queenstown Lakeview?

Yep, Copthorne Hotel & Apartments Queenstown Lakeview is a short 9-minute walk from Queenstown Beach. Fun beach activities include windsurfing and parasailing. You can also find boat tours.

Is Copthorne Hotel & Apartments Queenstown Lakeview family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Copthorne Hotel & Apartments Queenstown Lakeview is a hit with families.

Does Copthorne Hotel & Apartments Queenstown Lakeview serve breakfast?

Sure does, buffet breakfast is offered daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Copthorne Hotel & Apartments Queenstown Lakeview?

No, Copthorne Hotel & Apartments Queenstown Lakeview does not offer an airport shuttle service.

Is there a bar or restaurant at Copthorne Hotel & Apartments Queenstown Lakeview?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone? The bar/lounge is closed on Sunday, Monday, Tuesday and Wednesday.

What time are check-in & check-out at Copthorne Hotel & Apartments Queenstown Lakeview?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Copthorne Hotel & Apartments Queenstown Lakeview?

No, only service animals are allowed.

Copthorne Hotel & Apartments Queenstown Lakeview Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 378 out of 1007 reviews
Rating 8 - Good. 410 out of 1007 reviews
Rating 6 - Okay. 151 out of 1007 reviews
Rating 4 - Poor. 51 out of 1007 reviews
Rating 2 - Terrible. 17 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Travelled with partner
Buffet breakfast was poor. Not good value for room
Stayed 4 nights in Feb 2025

10/10 Excellent

Ravi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Strongly recommend.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean comfortable and a great view of the Lake
Stayed 2 nights in Jan 2025

10/10 Excellent

Narendrn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good lake view and close to the cbd
Stayed 1 night in Dec 2024

6/10 Okay

Ama Sankalpi Perera Jayasuriya

Stayed 3 nights in Dec 2024

10/10 Excellent

Amol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in front of the lake, spacious rooms, amazing service, free parking.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jack

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views.
Stayed 2 nights in Nov 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness
We loved the lake view from our Superior Lakeview Queen Room. We were also surprised to find a kitchenette in our room which was un-expected but useful. The bus stop is right outside the hotel which is very convenient and a great way to get around Queenstown. It as a easy walk to and from to the shops / cafes and attractions. The hotel needs some refurbishing but in saying that it is clean and tidy. We would stay at this hotel again.
Stayed 3 nights in Nov 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
Great view and convenient location Looks as if due for some maintenance Sachet coffee was awful Switch for beside lamp had fallen down behind shelf
Stayed 2 nights in Nov 2024

4/10 Poor

Peter

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not recommended. Property and room is pretty outdated and this is not reflected in pictures. Location is good as it's a short walk to downtown Queenstown.
Stayed 1 night in Nov 2024

6/10 Okay

Tom

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jess

Travelled with group
Liked: Staff & service, property conditions & facilities
It was overall a great place to stay very kind staff and lovely people
Stayed 2 nights in Nov 2024

10/10 Excellent

Yoke Sin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just great!
Great! Comfortable bed, fluffy pillows, crispy clean smelling sheets. Staff are friendly and helpful. Location is super convenient. Just 10mins walk or 1 min bus ride to City Center. Orbus Buses to the Airport and Arrowtown is right in front of the hotel. Hotel is also a pick up point for private tours.
Stayed 6 nights in Nov 2024

10/10 Excellent

Usha

Travelled with family
Staff were friendly and helpful only poor reception for internet need some new furniture Excellent customer care
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
We are quite satisfied with the stay. The room is spacious and comfortable. Staff is friendly. We checked in at noon time on a rainy day. The staff at reception understood that we had nowhere to go in the heavy rain. She is very considerate and let us check in early.
Stayed 1 night in Oct 2024

10/10 Excellent

Allan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money, handy. Didn’t eat there so can’t comment. Probably showing its age in places. Very clean and nice rooms, staff were lovely and helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was fantastic and cleanliness inside was great. The cleaners were lovely and the front desk staff were amazing. Outside the building could do with a general clean, the entrance driveway had a huge pothole which I hit a couple times which wasnt great as I have low profile tyres on my car.
Stayed 1 night in Oct 2024

10/10 Excellent

moira

Liked: Cleanliness, staff & service, property conditions & facilities
Road works around hotel
Stayed 2 nights in Oct 2024

8/10 Good

ANN

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bit noisy as there was road works out the front
Stayed 3 nights in Oct 2024

8/10 Good

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Alex

Travelled with family and small children
Liked: Cleanliness, staff & service
Need better maintenance otherwise location is good
Stayed 1 night in Oct 2024

10/10 Excellent

Laura-Belle

Stayed 3 nights in Sep 2024

10/10 Excellent

Vilma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful and comfortable stay. Their breakfast was great!
Stayed 1 night in Oct 2024

10/10 Excellent

Dinesh

Travelled with family
Liked: Amenities
Good
Stayed 5 nights in Oct 2024

2/10 Terrible

Nicole

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Fairly disappointed that this is a Copthrone hotel. I booked because the Copthrone chain are normally 4-5 star. This is any but. The place is completely empty and heres why; Firstly I was put in a room on ground level right next to road works. I complained and was told that my almost $200 a night was only for a ground floor room and if i wanted to upgrade it was $40. I agreed hoping my stay would get better, spoiler alert, it didn't! This hotel looks like the set of an 1980s horror film. The decor is stuck in the 70s with horrible patterned carpet and scary florencent lighting everywhere. Absolutely every light socket is florencent. The bathroom had cracks in the wall paper, marks up the wall and dirt in the corners. There were basically no amenities offered other than an abitary shower cap, shampoo and conditioner. No hair dryer, no moisturizer, nothing. The hottub was absolutely disgusting. The water was filthy. Half the jets were broken, head rests broken, floating around in the murky water. Oh and its an indoor spa which you guessed it, had florencent lighting. It gave me the absolute creeps, decided not to use it. They even charged me a security deposit... for what? The place is in desperate need of repair and renovation. I can say hand on heart this is the worst hotel I've ever stayed in. For an extra $20 I could have stayed at the Hilton. This could be a great hotel with renovations, even just changing the lighting would help significantly. Instead its empty.
Stayed 1 night in Oct 2024