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JW Marriott Hotel Hanoi

5.0 star property
Luxury hotel connected to the convention centre in Hanoi with 5 restaurants
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for JW Marriott Hotel Hanoi

Lounge
Minibar, in-room safe, desk, laptop workspace
Banquet hall
5 restaurants, breakfast, lunch, dinner served; French cuisine
Executive Room, 1 King Bed, City View

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Restaurant
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Spa
    Spa

Explore the area

Map
No 8 Do Duc Duc Road, Hanoi
  • Vietnam National Convention Center
    9 min walk
  • Hanoi Museum
    9 min walk
  • Keangnam Landmark Tower 72
    15 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    39 min drive

Room options

View all photos for Executive Suite, 1 Double Bed, Non Smoking, Balcony

Executive Suite, 1 Double Bed, Non Smoking, Balcony | Living room

Executive Suite, 1 Double Bed, Non Smoking, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
  • 90 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 2 Double Beds, Lake View (Balcony)

Executive Room, 2 Double Beds, Lake View (Balcony)

Executive Room, 2 Double Beds, Lake View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Designer toiletries
  • 45 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Designer toiletries
Rainfall showerhead
Separate bath and shower
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View (Family Suite)

Executive Room, 1 King Bed, City View (Family Suite)

Executive Room, 1 King Bed, City View (Family Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Designer toiletries
  • 110 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Lake View

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Lake View

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Designer toiletries
Rainfall showerhead
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Designer toiletries
Rainfall showerhead
Separate bath and shower
  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Lake View

Room, 2 Double Beds, Lake View

Room, 2 Double Beds, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Designer toiletries
Rainfall showerhead
Separate bath and shower
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Lake View (Balcony)

Executive Room, 1 King Bed, Lake View (Balcony)

Executive Room, 1 King Bed, Lake View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Designer toiletries
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom (City View)

Executive Suite, 1 Bedroom (City View) | Living room

Executive Suite, 1 Bedroom (City View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Designer toiletries
Rainfall showerhead
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Lake View

Executive Room, 1 King Bed, Lake View

Executive Room, 1 King Bed, Lake View

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Designer toiletries
Rainfall showerhead
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom (Lake View)

Executive Suite, 1 Bedroom (Lake View) | Living room

Executive Suite, 1 Bedroom (Lake View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • 90 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Designer toiletries
Rainfall showerhead
Separate bath and shower
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living room

Presidential Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
  • 320 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom (Deluxe Suite)

Junior Suite, 1 Bedroom (Deluxe Suite) | Living room

Junior Suite, 1 Bedroom (Deluxe Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, City View

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Designer toiletries
Rainfall showerhead
  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Suite, 1 Bedroom

Grand Suite, 1 Bedroom

Grand Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
LCD TV
  • 150 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom (Chairman Suite)

Executive Suite, 1 Bedroom (Chairman Suite) | Living room

Executive Suite, 1 Bedroom (Chairman Suite)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
  • 200 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Room
InterContinental Hanoi Landmark72, an IHG Hotel
Pool
Spa
Kids pool
Parking included
4.8 out of 5, Exceptional, (510)
The price is AU$202
for 1 night
includes taxes & fees
13 Oct - 14 Oct
InterContinental Hanoi Landmark72, an IHG Hotel

About the area

Hanoi

JW Marriott Hotel Hanoi puts you in the heart of Hanoi, connected to the convention centre and within just a 10-minute stroll of National Exhibition Construction Center and Vietnam National Convention Center. Highlights at this luxury hotel include 5 restaurants, 2 coffee shops/cafes and an indoor swimming pool. .A day of pampering can include massages and body wraps along with aromatherapy and hydrotherapy. The restaurant, French Grill, serves French cuisine and is open for dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 24-hour gym, Hot tub and sauna as well as access to a playground. 17 meeting rooms, a business centre, and limo/town car service are among the business amenities offered. Plus you'll find free Wi-Fi in public areas and a snack bar/deli. Each morning buffet breakfast is available. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Nam Từ Liêm hotel include My Dinh National Stadium and West Lake.

What's nearby

  • Vietnam National Convention Center - 9 min walk
  • Hanoi Museum - 9 min walk
  • Keangnam Landmark Tower 72 - 15 min walk
  • My Dinh National Stadium - 4 min drive
  • Lotte Center Hanoi - 5 min drive

Getting around

  • Ga Thuong Tin Station - 17 min drive
  • Ga Hà Đông Station - 24 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive

Restaurants

  • ‪JW Cafe - ‬3 min walk
  • ‪The Lounge - ‬3 min walk
  • ‪John Anthony Cantonese Grill & Dimsum Hanoi Restaurant - ‬3 min walk
  • ‪French Grill - ‬4 min walk
  • ‪Nhà hàng Hương Việt - ‬1 min walk

About this property

JW Marriott Hotel Hanoi

Luxury hotel connected to the convention centre in Hanoi with 5 restaurants
As a guest of JW Marriott Hotel Hanoi, you'll find an indoor pool, Access to hot tub, a sauna, and a 24-hour fitness centre. There are 5 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre, 17 meeting rooms, and limo/town car service are available. Spa services, a terrace, and multilingual staff are also featured at the luxury JW Marriott Hotel Hanoi. An airport shuttle (available 24 hours) and a shopping centre shuttle are available for a fee. Free self parking is available.

This 5-star Hanoi hotel is smoke free.

  • 450 guestrooms or units
  • 8 levels
  • 5 dining venues
  • 2 coffee shops
  • Built in 2013
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
JW Marriott Hotel Hanoi offers 450 air-conditioned accommodations with iPod docking stations and minibars. 42-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. There are 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Languages

Chinese (Mandarin), English, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: VND 796,950 for adults and VND 398,475 for children
  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • French Grill
  • John Anthony Cantonese
  • JW Café
  • Kumihimo
  • The Lounge

Family friendly

  • Free cot
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 17 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Hotel Hanoi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 1386000 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 796950 for adults and from VND 398475 for children
  • Airport shuttle fee: VND 2194500 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: VND 2194500 (one-way), (from 6 to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1386000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Jw Marriott Hanoi
Jw Marriott Hotel Hanoi
JW Marriott Hotel Hanoi Hotel
JW Marriott Hotel Hanoi Hanoi
JW Marriott Hotel Hanoi Hotel Hanoi

Frequently asked questions

What is the cancellation policy at JW Marriott Hotel Hanoi?

JW Marriott Hotel Hanoi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Hotel Hanoi?

As of 29 Sept 2024, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Hanoi on 4 Oct 2024 start from AU$295.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Hotel Hanoi?

Yep, JW Marriott Hotel Hanoi has a free self car park.

Is there a spa on site at JW Marriott Hotel Hanoi?

There's no onsite spa, but this property does offer services like body wraps and body scrubs.

Does JW Marriott Hotel Hanoi have a pool?

JW Marriott Hotel Hanoi has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at JW Marriott Hotel Hanoi?

JW Marriott Hotel Hanoi features an indoor pool, 1 hot tub and 5 restaurants. All guestrooms come with deep soaking tubs, 24-hour room service and espresso makers.

What makes JW Marriott Hotel Hanoi a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at JW Marriott Hotel Hanoi.

Is JW Marriott Hotel Hanoi family-friendly?

You bet! With amenities such as a playground and a deli, as well as free infant beds in the guestrooms, it's no surprise that JW Marriott Hotel Hanoi is a hit with families.

Are there hot tubs in the rooms at JW Marriott Hotel Hanoi?

No, but there are deep-soaking baths in the guestrooms.

Does JW Marriott Hotel Hanoi serve breakfast?

You bet, buffet breakfast is available daily.

Is there a free airport shuttle available at JW Marriott Hotel Hanoi?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at JW Marriott Hotel Hanoi?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Hotel Hanoi?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at JW Marriott Hotel Hanoi?

No, pets and service animals are not allowed.

JW Marriott Hotel Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 385 out of 498 reviews" "
Rating 8 - Good. 78 out of 498 reviews" "
Rating 6 - Okay. 18 out of 498 reviews" "
Rating 4 - Poor. 10 out of 498 reviews" "
Rating 2 - Terrible. 7 out of 498 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mitchell

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star service, amazing
Most amazing stay at a JW Marriott hotel. As always true 5 star service, attentive staff, delightful generously sized rooms and the most comfortable beds. Breakfast selection as always wide and full of international cuisine. Spa was good quality and very well priced. Would stay again in a heartbeat.
Stayed 1 night in Jun 2024

10/10 Excellent

Diane

Stayed 3 nights in Jun 2024

10/10 Excellent

Thinh, Chino Hills

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly and helpful. Their services are exceptional. Anything you want, just ask. They would go out of their way to full filled your wish.
Stayed 2 nights in May 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Víctor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel distant from the Old Town
Excellent!
Stayed 4 nights in Mar 2024

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it’s very clean and wel maintained The garden is very beautiful. The concierge was so so .
Stayed 2 nights in Apr 2024

10/10 Excellent

RANA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. We didn’t wander the area but with all the things the hotel had to offer we didn’t want to leave.
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the middle of a great city. Excellent breakfast to kick off your day. Tremendously friendly staff at every interaction. Book it you won’t regret it!
Stayed 1 night in Feb 2024

10/10 Excellent

Nancy

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

YOUJIN

Stayed 3 nights in Nov 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Eugene C.

Stayed 3 nights in Sep 2023

10/10 Excellent

Ajay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best In Hospitality Service
Best In Hospitality Service, was really good to see the good gestures by the hotel staff
Stayed 2 nights in Aug 2023

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room but smell moldy
Staff are very helpful and polite. Room is nice, good view. Smell moldy,
Stayed 3 nights in Aug 2023

8/10 Good

Il Kyung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TVs and charger in the room needs to be replaced or updated. Too old
Stayed 3 nights in Jul 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Amazing hotel! Incredible service
Stayed 1 night in Jul 2023

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could highly recommend staying at this hotel. We stayed with access to the Executive Club, and was the best club experience we have had. They staff were amazing, nothing was to much to ask for, and all they wanted to do was enhance your experience. We were very impressed.
Stayed 3 nights in Apr 2023

10/10 Excellent

Thomas, JAMAICA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very comfortable. Everyone at the hotel was very professional. Cleanness, food, and the level of service were all outstanding. A true 5 star hotel experience in Hanoi.

10/10 Excellent

MARIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had SUCH A GREAT TIME at this hotel. 10/10 times, we would go back to Hanoi just to stay at this hotel. From the relentlessly phenomenal service, communication, and hospitality to the great food options inside and outside the hotel. Everything was top notch and each person who worked at the hotel ALWAYS had a smile on their face and happy to help. This is the most genuine hotel we have ever stayed at to date and loved our experience!

10/10 Excellent

Melissa

Stayed 5 nights in Dec 2022