4/10 Poor
Jo
Travelled with family
5 Aug 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We will never stay here again. The room was very unkept. It was a pet friendly room. There looked to be a faeces stain on the floor. It hadn’t been cleaned very well. Bits of alfoil (which we didn’t bring). Human hair which was not ours. Some stuck to shower room door.
The sink had paint stuck to it and stains. The laminate was stained and lifting ( looking like water damage). There was a tile missing from the shower. One of the windows had been smashed prior to our arrival. There were bits of metal screwed to the walls. Rusted.
The fridge cavity was falling apart.
The free breakfast was small sachets of cereal which we did not use.
The single bed seemed to have a somewhat broken base. When sitting on the bed, it sagged down so close to the ground. Two adults so we shared the queen bed. Sheets wrapped either side of the blanket, after seeing the rest of the room, I was quite concerned about the cleanliness of the blanket. Lucky we had blankets in the car.
Loud neighbours next door. Difficult to walk past the table and chairs on the walkway when carrying a bag. The railings to walk upstairs have not been cleaned in a very long time, I am guessing.
The one interaction we had with a staff member was pleasant. Then I was advised there would be no power from 8 am - 3 pm. This would have been nice to know when booking.
It does not look like the photos. No mirrors at all.
Jo
Stayed 1 night in Aug 2024