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Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG

4.0 star property
Family-friendly hotel with a full-service spa and a fitness center

Photo gallery for Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG

Bathroom
Room
Meeting facility
Interior
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Gym
  • Pet-friendly
  • Breakfast available
The current price is AU$229
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
Via Aurelia Antica 415, Rome, RM, 165
  • Villa Doria Pamphili
    ‪11 min walk‬
  • St. Peter's Square
    ‪9 min drive‬
  • Vatican Museums
    ‪11 min drive‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Accessible Bathtub

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds, Accessible Bathtub

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Pool View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Pool View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Pool View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds, Pool View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 2 Double Beds

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 27 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Pool View

View from property

Premium Room, 1 King Bed, Pool View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Premium Room, 1 King Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Single Bed

Junior Suite, 1 Single Bed

Junior Suite, 1 Single Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 54 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 54 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Rome

A family-friendly stay in Rome awaits you at Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG. You'll be 0.9 km (0.6 mi) from Villa Doria Pamphili and 4.2 km (2.6 mi) from Vatican Museums. Highlights at this eco-friendly hotel include in-room free WiFi, free high-speed Internet and balconies. .A relaxing day at St. Peter's Spa & Indoor Pool can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. Lumiere Bar serves international cuisine. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, Turkish bath/hammam, Hot tub and sauna. 1400 square feet (130 square metres) of event facilities include 13 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Gianicolense Suburb hotel, you'll be 4.3 km (2.6 mi) from St. Peter's Basilica and 4.9 km (3 mi) from Castel Sant'Angelo.

What's nearby

  • Villa Doria Pamphili - 11 min walk
  • Castel Sant'Angelo - 7 min drive
  • Sistine Chapel - 7 min drive
  • Vatican Museums - 11 min drive
  • St. Peter's Basilica - 12 min drive

Getting around

  • Rome Valle Aurelia Station - 4 min drive
  • Cornelia Station - 19 min walk
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.) - 25 min drive

Restaurants

  • ‪Bar Lumiere - ‬1 min walk
  • ‪Fermento Caffè Bistrot - ‬12 min walk
  • ‪Ristorante 4 Stagioni - ‬15 min walk
  • ‪Ristorante Giardino d'Abruzzo - ‬9 min walk
  • ‪Quattro Spicchi - ‬10 min walk

About this property

Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG

Family-friendly hotel with full-service spa and fitness centre
Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG offers its guests a full-service spa, Access to hot tub, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, 13 meeting rooms, and limo/town car service are available. Event space at this hotel measures 1400 square feet (130 square metres) and includes a conference centre. A fitness centre, spa services, and multilingual staff are also featured at the family-friendly Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG. An area shuttle within 4 kilometres and an airport shuttle (available on request) are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Rome hotel.

  • 1 building
  • 307 guestrooms or units
  • 5 levels
  • 1400 sq ft of conference space
  • 130 sq. m of conference space
  • Built in 1974
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG offers 307 accommodations with laptop-compatible safes and free newspapers. Rooms open to balconies or patios. Beds feature down duvets. Flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

St. Peter's Spa & Indoor Pool has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 7:00 AM to 5:30 PM on request
  • Area shuttle (surcharge) up to 4 kilometres
  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lumiere Bar
  • Papillon Restaurant

Things to do

  • Full-service spa
  • Gym
  • Piano
  • Playground
  • Pool
  • Sauna
  • Spa tub
  • Steam room
  • Tennis
  • Tennis lessons

Family friendly

  • Free cot
  • Highchair
  • In-room babysitting
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (1,400 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 30 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls and an off-lead area are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Airport shuttle fee: EUR 20 per person (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay and Eurocard. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Property Registration Number IT058091A1FI9R7RCY

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 June and close on 01 October.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Crowne Plaza Hotel Rome-St. Peter's
Crowne Plaza Peter's
Crowne Plaza Peter's Hotel
Crowne Plaza Rome-St.
Crowne Plaza Rome-St. Peter's
Crowne Plaza Rome-St. Peter's Hotel
Hotel Crowne Plaza Rome-St. Peter's
Rome-St. Peter's
Rome-St. Peter's Crowne Plaza
Rome-St. Peter's Hotel

Frequently asked questions

What is the cancellation policy at Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG?

Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG?

As of 3 Mar 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG on 9 Mar 2025 start from AU$203.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG?

Yep, Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG has a free self car park and free RV/bus/truck parking.

Is there a spa on site at Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG?

Yep, St. Peter's Spa & Indoor Pool is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

What makes Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG.

Is Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG family-friendly?

You bet! With amenities such as a playground and a deli, as well as highchairs and childcare services in the guestrooms, it's no surprise that Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG is a hit with families.

Does Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG serve breakfast?

You bet, buffet breakfast is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG?

No, but there's an airport shuttle that runs from 7:00 AM - 5:30 PM on request for a fee.

Is there a bar or restaurant at Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG?

Cats and dogs are welcome at Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG, with dog exercise areas and food and water bowls on offer.

Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 483 out of 1003 reviews
Rating 8 - Good. 339 out of 1003 reviews
Rating 6 - Okay. 101 out of 1003 reviews
Rating 4 - Poor. 50 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great location when visiting Rome!
Stayed 2 nights in Oct 2024

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is fine. Narrow sidewalks by the property, so keep that in mind if you are walking. Bar excellent. Restaurants pricey. An alternative is close by and it is (normally) quite good.

10/10 Excellent

Robert

Stayed 2 nights in Nov 2024

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ITS AN OLER CROWNE PLAZA BUT IT WAS VERY FRIENDLY AND CLEAN.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mel Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the Turkish bath. Perfect for soothing tired muscles after a long day of sightseeing.
Stayed 1 night in Nov 2024

10/10 Excellent

Timothy A

Stayed 2 nights in Oct 2024

4/10 Poor

randy

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms were terrible cracks in the walls and beds were like sleeping on cement. The restaurants were great but the rooms need a major update.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kimberly

Stayed 1 night in Sep 2024

2/10 Terrible

Darel Ernest, Miami Springs

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I didn't like the front desk staff, except for one woman who did help us with finding out what time our Driver from Expedia was picking us up to take us to the Airport. Expedia did not provide us with that information! We also asked for an early check in which THE HOTEL STAFF denied us after not sleeping for 24 hrs. prior to check in, but I did see others checking in early as we sat for 5 1/2 hours!! WE were exhausted!!! Also, the staff in the Restaurant where we ate dinner. The staff took our breadbasket as we were still eating the bread, I had just taken a piece of bread and was eating it and a woman without warning just came by and took it from our table, she never said a word! We asked for the check every night after eating, I put some of the money in the check book, and without warning a man comes and takes it, never asked me anything. I had not put the full amount of tip yet. It wasn't 5 seconds after I had put part of the money, and he was taking it with not the total tip. The Jacuzzi in the Spa was not hot, warm at best. A Company selling Tours inside of the Property sold us a Tour for the Coliseum and then Cancelled it the morning of and would not refund our money! I WILL NEVER GO AGAIN TO Crown Plaza ever again!! The Vacation from hell! NEVER AGAIN!!!!!
Stayed 6 nights in Oct 2024

6/10 Okay

OLUYOMI

Didn’t like temperament of some of the staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Nikhil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, walk to the metro, or bus it. Easy access to all sights. Vatican is 4 metro stops away. I recommend Arturo restaurant just outside, EUR 100 can feed a family of 4 comfortably.
Stayed 5 nights in Oct 2024

10/10 Excellent

GEOFFREY

Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Delightful staff!
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, amenities
Outside of ztl, not far from main attractions
Stayed 3 nights in Sep 2024

8/10 Good

Debbie

Travelled with partner
Liked: Amenities
While the hotel is a little tired the facilities were very good with friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Darlene, Sherwood Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked its location. Very close to the Vatican and ruins. Also very good restaurant with very good food
Stayed 1 night in Aug 2024

6/10 Okay

Firoz

Travelled with group
Liked: Cleanliness, property conditions & facilities
We ordered from A La Carte menu : disappointed with breakfast raw eggs over cold bread Coffee cold had to send back French toast no fruit Vegetable omelette only had spinach and undercooked inside no bread till we asked no jam no butter.
Stayed 2 nights in Sep 2024

10/10 Excellent

J Bradley, Granite bay

Stayed 2 nights in Aug 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Christopher, GRANT PARK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alena

Stayed 2 nights in Aug 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay at Crowne Plaza Rome St. Peters. The staff was friendly and helpful. The room was clean. The Shuttle service was a life saver!! It took so much stress off me re: how to get around. I would definitely stay there again and hopefully can get back to Rome sooner than later!
Stayed 3 nights in Aug 2024

8/10 Good

Andrew

Stayed 1 night in Jun 2024