See all properties
Save

Hilton Boston Logan Airport

4.0 star property
Pet-friendly hotel connected to the airport in Boston with free airport shuttle
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hilton Boston Logan Airport

View from room
Concierge desk
Executive Suite
Junior Suite, 1 King Bed
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Free airport shuttle
  • Room service
  • Breakfast available
  • Housekeeping
  • Pool
The current price is AU$294
includes taxes & fees
24 Feb - 25 Feb

Explore the area

Map
One Hotel Drive, Boston, MA, 02128
  • Faneuil Hall Marketplace
    ‪6 min drive‬
  • Long Wharf
    ‪6 min drive‬
  • Quincy Market
    ‪6 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪14 min walk‬

Room options

View all photos for Business Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Business Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

Room, 2 Queen Beds, Corner

Room, 2 Queen Beds, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Airport View)

View from room

Room, 2 Queen Beds (Airport View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • Sleeps 2
  • 1 Single Murphy Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hr/Mob, Airport View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing & Mobility)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (Airport View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Airport View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Business Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Hearing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Airport View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Airport View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Embassy Suites Boston Logan Airport

Pool
Hot tub
Breakfast included
Free airport shuttle
4.3 out of 5, Excellent, (1985)
The price is AU$255
for 1 room
includes taxes & fees
16 Feb - 17 Feb
Embassy Suites Boston Logan Airport

About the area

Boston

At Hilton Boston Logan Airport, you'll be connected to the airport and 3.5 km (2.2 mi) from New England Aquarium. Highlights at this hotel include a restaurant, an indoor swimming pool and a free airport shuttle. .The restaurant, Berkshires, is open for breakfast. Connolly's Publik House is the hotel's own pub, serving drinks along with lunch and dinner. 32 square feet (3 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Added amenities include a 24-hour gym, Wi-Fi in public areas and a coffee shop/cafe. Full breakfast is available daily between 5:30 AM and 11 AM. There's also the convenience of valet parking. .You'll be 3.6 km (2.2 mi) from Boston Convention and Exhibition Center and 4 km (2.5 mi) from Flynn Cruiseport Boston with a stay at this 4-property class East Boston hotel.

What's nearby

  • Boston Convention and Exhibition Center - 6 min drive
  • Boston Harbor - 6 min drive
  • TD Garden - 6 min drive
  • New England Aquarium - 7 min drive
  • Flynn Cruiseport Boston - 7 min drive

Getting around

  • Wood Island Station - 2 min drive
  • Chelsea Station - 6 min drive
  • Logan International Airport (BOS) - 14 min walk

Restaurants

  • ‪Central Parking Garage - ‬5 min walk
  • ‪Stephanie's - ‬9 min walk
  • ‪Legal's Test Kitchen - ‬7 min walk
  • ‪Dunkin - ‬7 min walk
  • ‪Lucca Restaurant & Bar - ‬8 min walk

About this property

Hilton Boston Logan Airport

Pet-friendly hotel connected to the airport in Boston with free airport shuttle
Hilton Boston Logan Airport offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 32 square feet (3 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Boston Logan Airport. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee.

  • 599 guestrooms or units
  • 10 levels
  • Conference rooms
  • 32 sq ft of conference space
  • 3 sq. m of conference space
  • Built in 1999
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Boston Logan Airport offers 599 accommodations with laptop-compatible safes and designer toiletries. 37-inch flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. In-room wired and wireless Internet access is available for a surcharge. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 14.95 per night); wired internet (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour free return airport shuttle
  • Limo/town car service
  • Parking on site (USD 49 per day)
  • Valet parking on site (USD 55 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 5:30 AM to 11 AM for a fee: USD 27.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Berkshires
  • Café Presto
  • Connolly's Publik House

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 32 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Maximum 1 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 27.95 per person
  • Fee for in-room wireless Internet: USD 10.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 10.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 14.95 (rates may vary)
  • Self-parking fee: USD 49 per day
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015860350
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0015860350. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Logan Airport Hilton
Hilton Boston Logan Airport
Hilton Hotel Boston Logan Airport
Hilton Boston Logan Airport Hotel
Hilton Boston Logan Airport Hotel Boston
Hilton Logan Airport Hotel
Hilton Logan Airport
Hilton Boston Logan Boston
Hilton Boston Logan Airport Hotel
Hilton Boston Logan Airport Boston
Hilton Boston Logan Airport Hotel Boston

Frequently asked questions

What is the cancellation policy at Hilton Boston Logan Airport?

Hilton Boston Logan Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Boston Logan Airport?

As of 2 Feb 2025, prices found for a 1-night stay for 2 adults at Hilton Boston Logan Airport on 24 Feb 2025 start from AU$294.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Boston Logan Airport?

Yep, Hilton Boston Logan Airport has a self car park for USD 49 per day.

Are there any beaches close to Hilton Boston Logan Airport?

The closest beach to Hilton Boston Logan Airport is Revere Beach (5 km).

Does Hilton Boston Logan Airport have a pool?

Hilton Boston Logan Airport has an indoor pool.

Is Hilton Boston Logan Airport family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Boston Logan Airport is a hit with families.

Does Hilton Boston Logan Airport serve breakfast?

Yep, full breakfast is available daily from 5:30 AM to 11 AM.

Is there a free airport shuttle available at Hilton Boston Logan Airport?

Yep, there's a free airport shuttle that runs 24 hours a day.

Is there a bar or restaurant at Hilton Boston Logan Airport?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hilton Boston Logan Airport?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hilton Boston Logan Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2070 out of 3174 reviews" "
Rating 8 - Good. 618 out of 3174 reviews" "
Rating 6 - Okay. 253 out of 3174 reviews" "
Rating 4 - Poor. 123 out of 3174 reviews" "
Rating 2 - Terrible. 110 out of 3174 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

ELIZABETH

Liked: Cleanliness, property conditions & facilities, room comfort
We always return
We like the Boston airport. Always spend the night here before the trip home. So convenient.
Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well maintained and super comfortable hotel for our night before our flight out of Boston. Will definitely stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right at airport convenience and price point
Stayed 1 night in Nov 2024

10/10 Excellent

Sapna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilton Boston Logan Airport was the nicest hotel that i have stayed in. The staff was very helpful and nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

MARC-ANTOINE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Also liked that there was a regular airport shuttle to and from the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Good condition
Stayed 1 night in Nov 2024

10/10 Excellent

Louisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best for BOS airport
The most convenient hotel for Boston Logan. We had an early morning flight so stayed the night before. It's a short walk via the sky bridge to the terminals so you don't even need to go outside. Comfortable rooms and well soundproofed so not disturbed by people coming and going at all hours.
Stayed 1 night in Nov 2024

10/10 Excellent

Juan, Stoughton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in process
Stayed 1 night in Nov 2024

6/10 Okay

Rachel

Liked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Steven

Stayed 1 night in Oct 2024

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were wonderful
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience of location
Stayed 1 night in Oct 2024

8/10 Good

Mariko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Edwin, Uxbridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Oct 2024

10/10 Excellent

giovanni

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
consistent
Stayed 1 night in Oct 2024

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel if your flight is early and very professional staff
Stayed 1 night in Oct 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Easy checkin and maneuvering
Stayed 1 night in Oct 2024

10/10 Excellent

Alexandra

Stayed 1 night in Oct 2024

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it’s a bit expensive, the hotel is very convenient and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room! Free shuttle to airport. Very friendly staff.
Stayed 1 night in Oct 2024

2/10 Terrible

Gregory

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Vanessa

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Well, for starters we called the shuttle for 30 minuites to take us from the airport to the hotel. No answer. We were told by a local driver the shuttles were on strike. I had already called the hotel so it would have been nice if they informed us. Next, I asked for a late check out so we could sleep in before flying internationally the next day. At 8:15am while sound asleep someone is trying to open the door. Scares the cap out of us, and it’s housekeeping. I spoke to the manager asking why, and she said they must not have communicated to the staff. Unacceptable in this establishment. I’ve stayed many times at this hotel over the years. It was unacceptable to have no shuttles running the service and no one working a second option. We all were scrambling for Ubers to the gates and staff acted very casual about this. Continuing to say, shuttles run every 15 min. After waiting 30, we took a temporary shuttle ride they provided where the driver said he’s working 60 + hours and we “just made it” before he is done for a break. A total disappointment. I was told they will credit me 10,000 points for the inconvenience. Oh, and no breakfast since they were on strike too. Would have loved to know this when we booked. Or at least when we checked in.
Stayed 1 night in Oct 2024