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The Shilla Seoul

5.0 star property
Luxury Seoul hotel in Jung-gu with 5 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Shilla Seoul

Exterior
Shilla Suite
Waterslide
5 restaurants, breakfast, lunch, dinner served; Korean cuisine
Front of property

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Gym
  • Parking included
  • Laundry
The price is AU$426
includes taxes & fees
14 Jan - 15 Jan 2025

Explore the area

Map
249, Dongho-ro, Jung-gu, Seoul, 04605
  • Namsan Mountain Park
    14 min walk
  • Dongdaemun Design Plaza
    18 min walk
  • Dongdaemun History and Culture Park
    20 min walk
  • Seoul (GMP-Gimpo Intl.)
    55 min drive

Room options

View all photos for [Business for 1 pax] Deluxe (daily Breakfast and free Laundry of a shirt or blouse 1 time per stay)

Premium bedding, down duvets, minibar, in-room safe

[Business for 1 pax] Deluxe (daily Breakfast and free Laundry of a shirt or blouse 1 time per stay)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Down duvet
Hairdryer
  • 36 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for [Moonlight PKG]Deluxe Double(Outdoor Pool access 18PM~22PM on Check-in date)

Premium bedding, down duvets, minibar, in-room safe

[Moonlight PKG]Deluxe Double(Outdoor Pool access 18PM~22PM on Check-in date)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Down duvet
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room (Outdoor Pool Access Included)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Twin Room (Outdoor Pool Access Included)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Down duvet
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Double Room (Outdoor Pool Access Included)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room (Outdoor Pool Access Included)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Down duvet
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room (Outdoor Pool Access Excluded)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Twin Room (Outdoor Pool Access Excluded)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Down duvet
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [Business PKG] Executive Business Deluxe Double(Executive Lounge for 1&free shirts laundry once)

Premium bedding, down duvets, minibar, in-room safe

[Business PKG] Executive Business Deluxe Double(Executive Lounge for 1&free shirts laundry once)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Down duvet
Hairdryer
  • 43 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Executive Business Deluxe Double (The Executive Lounge Access) (Outdoor Swimming Pool)

Premium bedding, down duvets, minibar, in-room safe

Executive Business Deluxe Double (The Executive Lounge Access) (Outdoor Swimming Pool)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
TV
Pillow menu
Premium bedding
Down duvet
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Business Deluxe Twin (The Executive Lounge Access) (Outdoor Swimming Pool)

Combined shower/bathtub, rainfall showerhead, hair dryer, dressing gowns

Executive Business Deluxe Twin (The Executive Lounge Access) (Outdoor Swimming Pool)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
TV
Pillow menu
Premium bedding
Down duvet
  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for [1 Pax Only] Executive Business Deluxe Double (The Executive Lounge Access for 1) (No Pool Access)

Premium bedding, down duvets, minibar, in-room safe

[1 Pax Only] Executive Business Deluxe Double (The Executive Lounge Access for 1) (No Pool Access)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Down duvet
Hairdryer
  • 43 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for [1 Pax Only] Executive Grand Deluxe Double (The Executive Lounge Access for 1) (No Pool Access)

Premium bedding, down duvets, minibar, in-room safe

[1 Pax Only] Executive Grand Deluxe Double (The Executive Lounge Access for 1) (No Pool Access)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Down duvet
Hairdryer
  • 53 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room (Outdoor Pool Access Excluded)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room (Outdoor Pool Access Excluded)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Down duvet
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room (The Executive Lounge Access Included)

Bar (on property)

Deluxe Double Room (The Executive Lounge Access Included)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Down duvet
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Grand Deluxe (The Executive Lounge Access) (Outdoor Pool Access Excluded)

Premium bedding, down duvets, minibar, in-room safe

Executive Grand Deluxe (The Executive Lounge Access) (Outdoor Pool Access Excluded)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
TV
Pillow menu
Premium bedding
Down duvet
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Business Deluxe Twin (The Executive Lounge Access) (Outdoor Pool Access Excluded)

Combined shower/bathtub, rainfall showerhead, hair dryer, dressing gowns

Executive Business Deluxe Twin (The Executive Lounge Access) (Outdoor Pool Access Excluded)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Fridge
TV
Pillow menu
Premium bedding
Down duvet
  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room (The Executive Lounge Access Included)

Bar (on property)

Deluxe Twin Room (The Executive Lounge Access Included)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Down duvet
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Business Deluxe Double (The Executive Lounge Access) (Outdoor Pool Access Excluded)

Premium bedding, down duvets, minibar, in-room safe

Executive Business Deluxe Double (The Executive Lounge Access) (Outdoor Pool Access Excluded)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
TV
Pillow menu
Premium bedding
Down duvet
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Deluxe Twin Room (Outdoor Pool Access Excluded)

Premium bedding, down duvets, minibar, in-room safe

Business Deluxe Twin Room (Outdoor Pool Access Excluded)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Down duvet
Hairdryer
  • 43 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Business Deluxe Double Room (Outdoor Pool Access Excluded)

Premium bedding, down duvets, minibar, in-room safe

Business Deluxe Double Room (Outdoor Pool Access Excluded)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Down duvet
Hairdryer
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Grand Hyatt Seoul

Pool
Spa
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1011)
The price is AU$348
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Grand Hyatt Seoul

About the area

Seoul

A luxury stay in the heart of Seoul awaits you at The Shilla Seoul. Within a 20-minute stroll, you'll find popular places like Namsan Mountain Park and Dongdaemun Design Plaza. Highlights at this hotel include 5 restaurants, an indoor swimming pool and free self-parking. .The fine-dining restaurant, LaYeon, serves Korean cuisine and is open for lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, Hot tub, sauna and seasonal outdoor swimming pool. Business travelers can take advantage of 3 meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:00 AM. There's also limited parking, along with the convenience of a free area shuttle. .With a stay at this 5-property class Jung-gu hotel, you'll be 2.6 km (1.6 mi) from Myeongdong Street and 3.4 km (2.1 mi) from Namdaemun Market.

What's nearby

  • Dongdaemun Design Plaza - 18 min walk
  • Dongdaemun History and Culture Park - 20 min walk
  • Myeongdong Street - 3 min drive
  • Namdaemun Market - 4 min drive
  • N Seoul Tower - 4 min drive

Getting around

  • Dongguk University Station - 9 min walk
  • Seoul Station - 12 min drive
  • Seoul (ICN-Incheon Intl.) - 68 min drive

Restaurants

  • ‪The Library - ‬1 min walk
  • ‪팔선 - ‬1 min walk
  • ‪더 파크뷰 - ‬6 min walk
  • ‪영빈관 - ‬2 min walk
  • ‪Centennial Bar - ‬12 min walk

About this property

The Shilla Seoul

Luxury Seoul hotel in Jung-gu with 5 restaurants
The Shilla Seoul offers its guests a seasonal outdoor pool, an indoor pool, Access to hot tub, and a sauna. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 3 meeting rooms. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the luxury The Shilla Seoul. Limited free parking is available on a first-come, first-served basis.

This 5-star Seoul hotel is smoke free.

  • 464 guestrooms or units
  • 23 levels
  • 5 dining venues
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
The Shilla Seoul offers 464 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends; KRW 86,000 for adults and KRW 43,000 for children
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ariake
  • Continental
  • LaYeon
  • Palsun
  • The Parkview

Things to do

  • Golf driving range
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (99 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
The executive lounge is open 6:30-10 AM for breakfast Monday-Friday (6:30-10:30 AM Saturday, Sunday, and public holidays), 3:30-5 PM for afternoon tea, and 6-10 PM for happy hour. Light snacks are not available.
This property's indoor pool is open daily 6 AM-10 PM.
Disposable personal items, such as toothbrush, toothpaste, and razors are available in-room (surcharge).

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 September to 25 September:
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KRW 66000.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 86000 for adults and from KRW 43000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KRW 66000.0 per day
  • Facilities fee: KRW 45000 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash.

We should mention

  • The seasonal pool will open in March and close in November.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Seoul Shilla
Shilla Hotel
Shilla Hotel Seoul
Shilla Seoul
Shilla Seoul Hotel
The Shilla Seoul Hotel
The Shilla Seoul Hotel Seoul
The Shilla Hotel Seoul
The Shilla Seoul Seoul
The Shilla Seoul Hotel Seoul

Frequently asked questions

What is the cancellation policy at The Shilla Seoul?

The Shilla Seoul offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Shilla Seoul?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at The Shilla Seoul on 14 Jan 2025 start from AU$426.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Shilla Seoul?

Yep, The Shilla Seoul has a free self car park. Onsite parking is limited.

Does The Shilla Seoul have a pool?

The Shilla Seoul has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open from March to November.

What luxury perks are available at The Shilla Seoul?

The Shilla Seoul features an indoor pool, 1 hot tub and 5 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes The Shilla Seoul a romantic place to stay?

1 hot tub and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Shilla Seoul.

Does The Shilla Seoul serve breakfast?

You bet, buffet brekkie is available on weekdays from 6:00 AM to 10:00 AM and weekends between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Shilla Seoul?

No, The Shilla Seoul does not offer an airport shuttle service.

Is there a bar or restaurant at The Shilla Seoul?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Shilla Seoul?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Shilla Seoul?

No, only service animals are allowed.

The Shilla Seoul Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 819 out of 1007 reviews" "
Rating 8 - Good. 100 out of 1007 reviews" "
Rating 6 - Okay. 48 out of 1007 reviews" "
Rating 4 - Poor. 19 out of 1007 reviews" "
Rating 2 - Terrible. 21 out of 1007 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kanza

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and views overlooking the city. Getting the breakfast is a MUST!
Stayed 3 nights in Sep 2024

10/10 Excellent

Zhi Ying

Stayed 2 nights in Aug 2024

8/10 Good

Ji Eun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

kisook

Stayed 1 night in Aug 2024

6/10 Okay

Jeanny, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel overall looks nice but dining is so limited, not alot to do within walking distance but convenient with subways and shuttles.
Stayed 5 nights in Aug 2024

10/10 Excellent

dongwon, Glenside

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2024

10/10 Excellent

Hojin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was perfect
Stayed 2 nights in Jul 2024

10/10 Excellent

Hyunhae

Liked: Cleanliness, staff & service, property conditions & facilities
It was excellent experience for me. The Shilla has wonderful customer service!! Thank you!
Stayed 1 night in Jul 2024

10/10 Excellent

Nur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Stayed 1 night in Apr 2024

10/10 Excellent

Malek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property, the staff is just top notch. Very clean and nicely appointed rooms, overall, one of the best hotels i have had the pleasure of spending time on holidays.
Stayed 2 nights in Jul 2024

10/10 Excellent

Frederick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lounge is spacious, the view is awesome and the food is good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jumanah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

caitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shilla staff are extremely hospitable and attentive. Thank you to the concierge who emailed me back every time within minutes to assist with plans. I actually moved my reservation from the original plan at the Four Seasons, because their concierge emails saying their volume was too high to respond to my request for your booking. Shilla buffet is EXTENSIVE with many options for Asia and Western cuisine. We loved the coffee bar and gluten-free options. The pool is a very nice facility with good food and drink options. Heads up that kids under 140cm must wear a lifejacket, which my kids didn’t love, but had fun in the smaller pool without. Even though they say no toiletries, there are large bottles of shampoo, etc and soaps in the rooms. No need to take up space in your suitcase like I did! Decor and shopping in Shilla is very high end. Everyone wearing designer purses and styles. We were more casual but you could dress up as much as you would like. Thank you to the manager and hotel staff for the 5star service.
Stayed 5 nights in Jun 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine -- but a little disappointing that a standard room did not include access to the sauna
Stayed 2 nights in Jun 2024

10/10 Excellent

Neeraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and staff was extremely polite and helpful. I loved my stay there!
Stayed 4 nights in Mar 2024

10/10 Excellent

Jeong Joon

Stayed 1 night in Jun 2024

10/10 Excellent

Jumanah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Jun 2024

10/10 Excellent

Gantulga

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Judy, Los Gatos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service is absolutely the best here. I always get a room with Namsan tower view and I sleep like a baby.
Stayed 3 nights in Jun 2024

10/10 Excellent

Robert

Stayed 3 nights in Jun 2024

10/10 Excellent

CHRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Asha, Calgary

Travelled with group
Liked: Cleanliness, staff & service, amenities
We were three friends travelling. We were provided with two single beds. My friend slept on the sofa. We had to ask for the third towels etc. The air conditioner didn’t work. The maintenance team wouldn’t admit to fault. Extremely crowded lobby. The room service was lovely. The staff on the whole were courteous and helpful.
Stayed 1 night in Jun 2024

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are really lovely with great linens on the beds. Very comfortable and quiet. Staff was great and truly went out of their way to be helpful. We had a great time and used the pool. The buffet breakfast is memorable.
Stayed 4 nights in May 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you! Had a wonderful stay at the Shilla.
Stayed 2 nights in May 2024